Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

lighthouse · 25-10-2019 09:38PM

Lennyzip wrote: »

More power to them . Until I hear more promising reports, won't be going near it for the moment . An extra €10 for this month is a better option then having to go through what alot of people here are describing .

Thing is if you wait you may miss out on the first 100,000.
Why not order the SIM and if you are worried about the porting wait a couple of weeks before you port.
I wonder are some people entering the wrong information when you are asked about the type of account you have ie bill pay or PAYG, they use different names for these. There are 4 different options and you obviously need to put in the correct one.
Probably doesn't explain all the issues.

g6fdyotp5nj2l7 · 25-10-2019 09:46PM

Got 2 SIMS tried to port one (didn't want both phones out of action if things went wrong) at half three today. Still says porting in progress as of now. My 3 SIM is still live.
I tried to cancel the port, it will let me cancel and confirm but when I try to reschedule I get the following ' port details already captured and in progress for this number' So looks like it's going to be an ordeal.
By the way I had two phones on my three account so I entered postpay multiline. Would that be right.

Lennyzip · 25-10-2019 09:49PM

lighthouse wrote: »

Thing is if you wait you may miss out on the first 100,000.
Why not order the SIM and if you are worried about the porting wait a couple of weeks before you port.
I wonder are some people entering the wrong information when you are asked about the type of account you have ie bill pay or PAYG, they use different names for these. There are 4 different options and you obviously need to put in the correct one.
Probably doesn't explain all the issues.

I had considered this. But just from a personal perspective, I have not gone through a porting procedure before and this has put me right off . If there were a few instances , you'd put it down to teething issues . Not the case here . They made a bollix of it no matter what way you look at it . Maybe they were willing to face the complaints. But word travels around , great for some , **** for others.

It's a brilliant deal but I'd say alot of people never expected the hassle they've gotton over this .

lighthouse · 25-10-2019 09:54PM

Lennyzip wrote: »

I had considered this. But just from a personal perspective, I have not gone through a porting procedure before and this has put me right off . If there were a few instances , you'd put it down to teething issues . Not the case here . They made a bollix of it no matter what way you look at it . Maybe they were willing to face the complaints. But word travels around , great for some , **** for others.

It's a brilliant deal but I'd say alot of people never expected the hassle they've gotton over this .

I ported once before from Three to Lycamobile without problems so maybe felt a bit more comfortable about doing it. I guess I took a chance and maybe some people can't afford to be without their phone.
Pity so many people are having such problems because when it works it's pretty good.

mgbgt1978 · 25-10-2019 09:58PM

Ported mine at 3pm today. 3:10 before I lost my Eir Signal. 3:13 all was complete.
In fairness, there must be at least 15,000 new Gomo customers by now. Probably thousands more. There are probably 200 people on this Thread with issues (not questions). Most of those will simply be sorted automatically rather than by Customer Care.
For a Bare-bones Operation they seem to be doing fairly well so far. TBH the biggest potential issue down the line is going to be contention.

garion · 25-10-2019 10:04PM

Ported 2 numbers successfully today after a wait of 24-48 hours from the time I have specified.
One number has an issue with calls for about an hour after but it fixed itself.

So far very happy with it... you just need some patience! ðŸ˜œ

degsie · 25-10-2019 10:07PM

TBH the biggest potential issue down the line is going to be contention.

Even 100k users won't strain modern infrastructure, plenty of potential for growth.

Lennyzip · 25-10-2019 10:13PM

lighthouse wrote: »

I ported once before from Three to Lycamobile without problems so maybe felt a bit more comfortable about doing it. I guess I took a chance and maybe some people can't afford to be without their phone.
Pity so many people are having such problems because when it works it's pretty good.

Again , just my opinion on this . I'm sure it has gone smoothly for 1000s of people but between here and Twitter , I wasn't expecting all these problems . I want this deal but as I said previously, can't afford for the phone to be out of commission for my line of work . Alternative is to throw the SIM into a spare phone and just tell the people who need to get in touch with me to use the alternate number .

I assume , at least, that there are no issues with the number they assign you before the port ?
Also , if anyone else wants to reply, what option did they put for pay as you go customers from other networks? Maybe you are correct about that and that is causing the issues. I think there are 4 options when I looked at it last.

dsaint1 · 25-10-2019 10:17PM

SIM arrived and had to wait 2 days to activate but no big deal as I had to give 30 days notice to 3 mobile anyway. So far well impressed with data speeds.

Down 24.2
Up 5.97

g6fdyotp5nj2l7 · 25-10-2019 10:20PM

dsaint1 wrote:

SIM arrived and had to wait 2 days to activate but no big deal as I had to give 30 days notice to 3 mobile anyway. So far well impressed with data speeds.

Do you mean 2 days from when you started to port

dsaint1 · 25-10-2019 10:24PM

Leonel High Laser wrote: »

Do you mean 2 days from when you started to port

No, porting took about 2 mins.....my SIM card arrived 2 days ago but my account was not showing it online. It popped up today and I immediately ported it for to activate in 2 mins. So, 5 mins later old number was ported and all ok.

g6fdyotp5nj2l7 · 25-10-2019 10:26PM

dsaint1 wrote:

No, porting took about 2 mins.....

Good for you, one of the lucky ones :-)

Hardtochoose · 25-10-2019 10:45PM

Had a quick look at Twitter and they’re getting hammered on it with complaints about messed up porting , compounded by no replies from customer care. Have to say the people they’re using on chat are pretty unprofessional and clearly have very little knowledge or training.

ED E · 25-10-2019 10:52PM

degsie wrote: »

Even 100k users won't strain modern infrastructure, plenty of potential for growth.

Not really true for Meteor(Eir).

Outside of a few LTEA sites their capacity is a bit crap.

Lissavane · 25-10-2019 10:55PM

Hardtochoose wrote: »

Had a quick look at Twitter and they’re getting hammered on it with complaints about messed up porting , compounded by no replies from customer care. Have to say the people they’re using on chat are pretty unprofessional and clearly have very little knowledge or training.

And, I imagine, getting paid fvck all.

Bob24 · 25-10-2019 10:56PM

degsie wrote: »

Even 100k users won't strain modern infrastructure, plenty of potential for growth.

Maybe not the core network, but on the edges the network is already strained in some high density areas, even without these new customers (Three’s infrastructure is even worse though). While the offer is unquestionably a good one, but if 100k customers join and especially with the generous data allowance I think this can lead to pretty poor experience in the busiest locations and at peak times.

fritzelly · 25-10-2019 11:10PM

For the multitudes of thousands of people joining and a few having problems - don't matter what network you join, there will always be some who have porting problems - doesn't necessarily mean it's Gomo's problem, could be the other network not releasing the number.
For a tenner a month you could do no wrong trying it out - it's not like they're making millions from people just signing up
If you're getting 5Mbs download minimum on a speed test then you're on a good one
If you're phone is connecting over 4g and getting crap speeds there is an option on your phone to only use 3g - may give a better speed if you're out in the sticks a bit and 4g is not great

dsaint1 · 25-10-2019 11:13PM

Leonel High Laser wrote: »

Good for you, one of the lucky ones :-)

Well I'm about to sign my parents up for it so will see how that goes.....but just remember that those users that have issues will come on here and complain about how bad their experience was etc etc but for all the users that have no problems they won't be bothered to report a positive experience.

CollyFlower · 25-10-2019 11:31PM

Test results...

Anyone know why vodafone is mentioned in the results?

DonJose · 25-10-2019 11:38PM

CollyFlower wrote: »

Test results...

Anyone know why vodafone is mentioned in the results?

“Speedtest.net operates entirely over HTTP. It tests pings. This test sends HTTP requests to the selected server.” In your case they are using the Vodafone server to test your speed.

lighthouse · 26-10-2019 12:32AM

Lennyzip wrote: »

Again , just my opinion on this . I'm sure it has gone smoothly for 1000s of people but between here and Twitter , I wasn't expecting all these problems . I want this deal but as I said previously, can't afford for the phone to be out of commission for my line of work . Alternative is to throw the SIM into a spare phone and just tell the people who need to get in touch with me to use the alternate number .

I assume , at least, that there are no issues with the number they assign you before the port ?
Also , if anyone else wants to reply, what option did they put for pay as you go customers from other networks? Maybe you are correct about that and that is causing the issues. I think there are 4 options when I looked at it last.

"Prepay registered" is what I used. They did a check and were able to tell me I was with Lycamobile.
Just did a check on my online credit card statement and see I have only been charged €9.99 so far. Ordered on Thursday night of last week, got SIM Thursday, ported yesterday (Friday)

lighthouse · 26-10-2019 01:09AM

Adrian Weckler of the Irish Independent has an interesting podcast about GoMo: https://twitter.com/adrianweckler/status/1187685028886700032?s=09

fritzelly · 26-10-2019 01:14AM

lighthouse wrote: »

Adrian Weckler of the Irish Independent has an interesting podcast about GoMo: https://twitter.com/adrianweckler/status/1187685028886700032?s=09

Instead of posting a twitter link to the bastion of no idea about BB or mobile networks can you give a tldr description

Lennyzip · 26-10-2019 02:07AM

lighthouse wrote: »

"Prepay registered" is what I used. They did a check and were able to tell me I was with Lycamobile.
Just did a check on my online credit card statement and see I have only been charged €9.99 so far. Ordered on Thursday night of last week, got SIM Thursday, ported yesterday (Friday)

I just checked the website for the craic . I could be mistaken but the layout has changed . I remember a couple of days ago I could select a day to be ported . That option is not there now . Hmmmm , I wonder why . I presume you can only do it now once you order & your SIM actually arrives . They wouldn't be moving the goalposts now would they?

Baron Kurtz · 26-10-2019 06:07AM

SIM received and ported after a day. Ran speedtests. Surprisingly good - 130 down on first test, around 30/40 down with subsequent tests. Cork location.

Now all I have to do is sit back and wait for the network to get rammed and enjoy Edge all day

. Great offer, but something has to go wrong. It is Eir afterall.

lighthouse · 26-10-2019 06:18AM

Lennyzip wrote: »

I just checked the website for the craic . I could be mistaken but the layout has changed . I remember a couple of days ago I could select a day to be ported . That option is not there now . Hmmmm , I wonder why . I presume you can only do it now once you order & your SIM actually arrives . They wouldn't be moving the goalposts now would they?

Not sure. I presume it's when you are putting your order through that you select when you want to port it. I had mine originally set for the middle of next month thinking I would try it out for a few weeks before I committed but after getting my SIM I changed the port day until the following day (yesterday) which was perfect as my Lycamobile plan expired yesterday as well.

LEIN · 26-10-2019 07:13AM

Virgin Media v Gomo from my sofa. Some difference.

Doge · 26-10-2019 08:07AM

Got it sorted!

Lads I can't verify my email, first the link in the email took me to the exact same page that says an email has been sent.

Today it won't even send the verification email.

I have checked spam and everything.

Thus I cannot contact Gomo support.

Is there any number I can ring or a brick and mortar store I can get help in?

Thanks.

Ruginator · 26-10-2019 08:26AM

How can you set up voicemail on gomo?

DopeTech · 26-10-2019 08:33AM

Ruginator wrote: »

How can you set up voicemail on gomo?

Call 171, it's fixed now.

Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

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