Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

21-10-2019 09:42AM

I dunno what’s going on with me.

I registered and paid activation fee last Tuesday lunchtime.
I registered for an account Tuesday evening.
I haven’t received any communication since only the original text to confirm my mobile number.
Still haven’t received SIM

Chat is down too

Bluefoam · 21-10-2019 09:47AM

Strawberry Milkshake wrote: »

I dunno what’s going on with me.

I registered and paid activation fee last Tuesday lunchtime.
I registered for an account Tuesday evening.
I haven’t received any communication since only the original text to confirm my mobile number.
Still haven’t received SIM

Chat is down too

I don't understand what you are trying to discribe here... you registered and paid, and then registered? Two seperate accounts? Registered then set time and date to port?

Regarding getting your sim delivered... check the delivery address you entered, if thats not the problem, then check with their webchat...

21-10-2019 09:52AM

Bluefoam wrote: »

I don't understand what you are trying to discribe here... you registered and paid, and then registered? Two seperate accounts? Registered then set time and date to port?

Regarding getting your sim delivered... check the delivery address you entered, if thats not the problem, then check with their webchat...

Sorry I should have said - I applied for a SIM and to port my number over first. I then received a text with a code to confirm my mobile number.
Later that day I applied for the MyGoMo account.

I can go no further unless I get talking to chat as I haven’t received any emails to say my account is now active. I’ve tried to just log in and can’t either.

Aquos76 · 21-10-2019 09:55AM

My number ported over fine, lost service at 10.30 and put in Gomo sim then and received two messages from GoMo within a minute or two, imessage and facetime activated no problem, and can also confirm the WiFi Calling isnt supported on my Iphone XS, which we already knew. I previously had wifi calling with my Eir plan, Im not bothered about that as I always found it hit and miss to be honest.

Bluefoam · 21-10-2019 10:03AM

Strawberry Milkshake wrote: »

Sorry I should have said - I applied for a SIM and to port my number over first. I then received a text with a code to confirm my mobile number.
Later that day I applied for the MyGoMo account.

I can go no further unless I get talking to chat as I haven’t received any emails to say my account is now active. I’ve tried to just log in and can’t either.

I still don't understand this bit... are you saying that you signed into the website to control your account?

21-10-2019 10:18AM

Bluefoam wrote: »

I still don't understand this bit... are you saying that you signed into the website to control your account?

Attempted to.

All these posters saying that have checked their account and it says “in progress”. I don’t have an account set up yet to check that stuff.

I have received no emails from GoMo. Only way to check status of my order is to talk to chat which is not working right now.

gerard2210 · 21-10-2019 10:22AM

Basq wrote: »

Does SIM have to be signed for? It's out for delivery today and no-one is home.

It's supposed to be signed for but your postie might pop it in the letter box for you.

Basq · 21-10-2019 10:23AM

_feedback_ wrote: »

Most reports on this thread say they weren't asked to sign for it..

When did you order? Haven't got any despatch email or anything but see a phone number set up on my online account now

Ordered last Tuesday evening at 9pm.. I didn't get a despatch email, just a email from An Post yesterday saying sim is due today, and an SMS saying it's out for delivery from An Post.

Girlfriend ordered same time as me but she has a phone number and port date associated with her account since Friday, but I didn't get that until this morning (after notification sim is out for delivery)... but she hasn't got notification of a sim due. So seems to be a bit shaky in terms of processing.

Tinder Surprise · 21-10-2019 10:24AM

Anyone with a similar setup confirm having no issues before I port over the wife's phone, as just concerned about coverage etc...

Currently with EIR (€25pm) living in south Dublin

ta

jgbyr · 21-10-2019 10:28AM

gerard2210 wrote: »

It's supposed to be signed for but your postie might pop it in the letter box for you.

Mine was delivered earlier. It was just left in the post box

Bluefoam · 21-10-2019 10:28AM

Tinder Surprise wrote: »

Anyone with a similar setup confirm having no issues before I port over the wife's phone, as just concerned about coverage etc...

Currently with EIR (€25pm) living in south Dublin

ta

I was with Eir on €19/month, South Dublin, signed up on Wednesday, got SIM on Thursday, ported Monday 10.00am.

Now using the phone as if nothing had changed... Just smaller bills.

Tinder Surprise · 21-10-2019 10:29AM

Bluefoam wrote: »

I was with Eir on €19/month, South Dublin, signed up on Wednesday, got SIM on Thursday, ported Monday 10.00am.

Now using the phone as if nothing had changed... Just smaller bills.

Thanks pal

easyvision · 21-10-2019 10:39AM

ordered a sim a week ago, but still nothing...... is this a normal lead time?

Kenny Logins · 21-10-2019 10:40AM

easyvision wrote: »

ordered a sim a week ago, but still nothing...... is this a normal lead time?

No. I ordered on the 16th and received it today.

branners69 · 21-10-2019 10:41AM

Asked to be ported this morning from Virgin Media. Am on the GoMo network but my number from Virgin Media hasnt ported?

Does it take a couple of hours for the number to port?

Daith · 21-10-2019 10:44AM

branners69 wrote: »

Asked to be ported this morning from Virgin Media. Am on the GoMo network but my number from Virgin Media hasnt ported?

Does it take a couple of hours for the number to port?

Not that it helps you but mine ported in a few minutes. Did it at 10.00am and everything was fine at 10.05.

gibgodsman · 21-10-2019 10:45AM

Anyone else having an issue verifying their email? I ordered a sim last week, forgot to verify my email after making an account, went to do it today and everytime I click the link it just takes me back to the email confirmation page which asks me to put in my email address to send a verification code

EuskalHerria · 21-10-2019 10:47AM

branners69 wrote: »

Asked to be ported this morning from Virgin Media. Am on the GoMo network but my number from Virgin Media hasnt ported?

Does it take a couple of hours for the number to port?

Similar to you, I was supposed to port at 9am.this morning and still nothing, yet.

Davexirl · 21-10-2019 10:49AM

My sim card arrived today, the delivery had to be signed for. I have updated my port to happen this evening.

branners69 · 21-10-2019 11:00AM

Daith wrote: »

Not that it helps you but mine ported in a few minutes. Did it at 10.00am and everything was fine at 10.05.

Did you port from Virgin Media?

EuskalHerria wrote: »

Similar to you, I was supposed to port at 9am.this morning and still nothing, yet.

But you are on the GoMo network? Are you porting from Virgin Media?

KOR101 · 21-10-2019 11:02AM

Somedaythefire wrote: »

An Post wanted a signature for mine and wouldn't deliver without one.

I will await the postman ringing my apartment doorbell........lol!

inforfun · 21-10-2019 11:05AM

branners69 wrote: »

Asked to be ported this morning from Virgin Media. Am on the GoMo network but my number from Virgin Media hasnt ported?

Does it take a couple of hours for the number to port?

Check in your account on line.

In my phone my sim showed the original GoMo number. But that you can change to anything you like.

Daith · 21-10-2019 11:05AM

branners69 wrote: »

Did you port from Virgin Media?

Sorry, 3!

EuskalHerria · 21-10-2019 11:07AM

branners69 wrote: »

Did you port from Virgin Media?

But you are on the GoMo network? Are you porting from Virgin Media?

Porting from VM to GoMo

willah · 21-10-2019 11:08AM

branners69 wrote: »

Asked to be ported this morning from Virgin Media. Am on the GoMo network but my number from Virgin Media hasnt ported?

Does it take a couple of hours for the number to port?

I am waiting since 8.30am Saturday morning when my VM sim stopped working. My own number hasn't ported and no one can call me since Saturday morning.

Gumbo · 21-10-2019 11:09AM

I ordered last Wednesday at 12.
On my account I kind now, I can see the 2 numbers assigned to my account, pins and PUK.

I can also see the port date.

I haven’t received the sims yet (unless they came in todays post).

Just to give others an idea on time frames.

_Godot_ · 21-10-2019 11:11AM

I ordered last week, my account says in progress, at least they delayed the number port, as I had wanted to port it today.

branners69 · 21-10-2019 11:16AM

willah wrote: »

I am waiting since 8.30am Saturday morning when my VM sim stopped working. My own number hasn't ported and no one can call me since Saturday morning.

I suppose all we can do is wait and hope there is a huge back log which will eventually be sorted!

Gooser14 · 21-10-2019 11:37AM

gibgodsman wrote:

Anyone else having an issue verifying their email? I ordered a sim last week, forgot to verify my email after making an account, went to do it today and everytime I click the link it just takes me back to the email confirmation page which asks me to put in my email address to send a verification code

The verification code is only valid for 12 hours. You need to submit your email address so that they can issue a new verification code.

EuskalHerria · 21-10-2019 11:38AM

Scheduled from VM to GoMo for 9am and I'm now ported. My phone was showing connection still to VM, but turning the phone to airplane mode on for 10 seconds and back on showed a disconnect. Just a matter of putting the GoMo sim card in then and it worked straight away.

Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

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