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Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

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Comments

  • #1082
    BowWow
    Registered Users, Registered Users 2 Posts: 1,868 ✭✭✭BowWow


    cefh17 wrote: »
    Stupid question, but how do you find live chat? Only thing I can see is the send a message screen

    After you sign in, it's a tab on the right of the screen.


  • #1083
    Davy
    Registered Users, Registered Users 2 Posts: 19,301 CMod ✭✭✭✭Davy


    lola85 wrote: »
    Trying to order two sims but every time enter in account number it’s asking for a valid account number?

    First sim not active - still at processing?


  • #1084
    JAMCAR
    Registered Users, Registered Users 2 Posts: 185 ✭✭JAMCAR


    Hi all does GoMo support WiFi calling,
    Tks


  • #1085
    _Godot_
    Registered Users, Registered Users 2 Posts: 912 ✭✭✭_Godot_


    JAMCAR wrote: »
    Hi all does GoMo support WiFi calling,
    Tks


    No.


  • #1086
    Oige1981
    Registered Users, Registered Users 2 Posts: 77 ✭✭Oige1981


    Davy wrote: »
    First sim not active - still at processing?

    I ordered two sims got the dispatch notification - 1 SIM card arrived today popped it in and nothing happened - was onto chat and they drove me mad as they kept following a script Ie did you port your number - NO have you not seen my account etc - so I asked after the third time chatting all day to escalate it to management and then was told your sim may be faulty as it’s not registering on this end - The first chat representative told me leave it for 1 hour then it may activate which never happened. Replacement sim will be sent out (thankfully didn’t port my number yet) I’m still waiting on the second SIM card as I expected if a customer ordered 2 SIM cards that 2 would be in the one parcel but they weren’t. Also when I logged in to my account it says No Number I thought all they had to do is type in the 085 number assigned to me click activate on the account and bingo all would be fine but instead a replacement sim is due. I’d recommend using Twitter to get in contact or use the chat when the chat is actually available - On Twitter they have their username as “Gomoirelandcare” hopefully I’ll get to test it out soon.


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  • #1087
    antodeco
    Registered Users, Subscribers, Registered Users 2 Posts: 13,708 ✭✭✭✭antodeco


    Got my sim yesterday. Only activated it today. Put it into a 4G router. Got 30mbps down and 18mbps up via speedtest.


  • #1088
    Oige1981
    Registered Users, Registered Users 2 Posts: 77 ✭✭Oige1981


    nephster wrote: »
    Yes, exactly as that. I wonder if I won't get service on the first until the second arrives and triggers the order being complete...

    Same ordered two sims - 1 arrived today and doesn’t work chat said it’s faulty and needs replacing and sending out one on Monday - I thought a simple here’s the 085 number then they click activate would connect me but nothing, no network so can’t test it yet - the second sim will come tomorrow followed by the replacement on Monday - Im surprised they didn’t put two sims in the one parcel if that’s what I ordered because sending out two different sims is a bit silly especially with one order number I’m expecting the second to go missing.


  • #1089
    fritzelly
    Registered Users, Registered Users 2, Paid Member Posts: 18,748 ✭✭✭✭fritzelly


    Their systems are probably overloaded with registrations - give it 24 hours, unlikely to be a sim issue unless they got a botch batch


  • #1090
    Lissavane
    Registered Users, Registered Users 2 Posts: 542 ✭✭✭Lissavane


    JAMCAR wrote: »
    Hi all does GoMo support WiFi calling,
    Tks
    It's not clear. Post #846 indicates that wifi calling is available on GOMO - other posts say not. It seems it may depend on your particular phone model and operating system.

    This is Eir's advice on the topic https://www.eir.ie/support/smartphonehelp/?page=topic/wifi/how-to-enable-and-disable-wifi-calling/device and I'd guess same will apply to GOMO since it's using the same network architecture - but it's only my guess.


  • #1091
    PopTarts
    Registered Users, Registered Users 2 Posts: 2,273 ✭✭✭PopTarts


    In the last 30 pages anything important come to light? I don’t want to read a whole load of repeated questions :P


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  • #1092
    fritzelly
    Registered Users, Registered Users 2, Paid Member Posts: 18,748 ✭✭✭✭fritzelly


    Lissavane wrote: »
    It's not clear. Post #846 indicates that wifi calling is available on GOMO - other posts say not. It seems it may depend on your particular phone model and operating system.

    It's very clear - wifi calling is not available i.e. if your phone has the capability it won't work
    Calling on apps will work e.g. whatsapp, google duo etc

    People are confusing 2 different technologies


  • #1093
    Heraldoffreeent
    Registered Users, Registered Users 2 Posts: 1,472 ✭✭✭Heraldoffreeent


    fritzelly wrote: »
    It's very clear - wifi calling is not available i.e. if your phone has the capability it won't work
    Calling on apps will work e.g. whatsapp, google duo etc

    People are confusing 2 different technologies

    It's working on mine.


  • #1094
    fritzelly
    Registered Users, Registered Users 2, Paid Member Posts: 18,748 ✭✭✭✭fritzelly


    Heraldoffreeent wrote: »
    It's working on mine.

    What phone?


  • #1095
    Heraldoffreeent
    Registered Users, Registered Users 2 Posts: 1,472 ✭✭✭Heraldoffreeent


    fritzelly wrote: »
    What phone?

    Huawei p10 with 9.1.


  • #1096
    Lissavane
    Registered Users, Registered Users 2 Posts: 542 ✭✭✭Lissavane


    Heraldoffreeent wrote: »
    It's working on mine.
    Is yours one of the phones listed here as being supported for wifi calling by Eir: https://www.eir.ie/support/smartphonehelp/?page=topic/wifi/how-to-enable-and-disable-wifi-calling/device ?


  • #1097
    DaveyDave
    Registered Users, Registered Users 2, Paid Member Posts: 6,599 ✭✭✭DaveyDave


    Signed up there, had Eir's €25 plan with 10Gb, which has been replaced by a €30 plan. Happy to pay €10 now, saves me €180 a year which will pay for the car tax.


  • #1098
    fritzelly
    Registered Users, Registered Users 2, Paid Member Posts: 18,748 ✭✭✭✭fritzelly


    Heraldoffreeent wrote: »
    Huawei p10 with 9.1.

    Then someone is lying

    https://www.boards.ie/vbulletin/showpost.php?p=111517612&postcount=297


  • #1099
    Lissavane
    Registered Users, Registered Users 2 Posts: 542 ✭✭✭Lissavane


    fritzelly wrote: »
    Then someone is lying

    https://www.boards.ie/vbulletin/showpost.php?p=111517612&postcount=297
    Lying is a strong word. Perhaps the support staff are ill-informed.


  • #1100
    Heraldoffreeent
    Registered Users, Registered Users 2 Posts: 1,472 ✭✭✭Heraldoffreeent


    Lissavane wrote: »
    Is yours one of the phones listed here as being supported for wifi calling by Eir: https://www.eir.ie/support/smartphonehelp/?page=topic/wifi/how-to-enable-and-disable-wifi-calling/device ?
    Yes, but mine is also dual sim,unlocked and not bought from an MNO.


  • #1101
    A New earth
    Registered Users, Registered Users 2 Posts: 552 ✭✭✭A New earth


    I haven't read the 75 pages of this thread so apologies if this has been mentioned already;
    I have Lycamobile at the moment and service is fine, for me anyway. €9pm for 300 mins calls, 300 texts, 1 GB (small I know but ok for me), EU roaming & free Lyca to Lyca calls plus international calls are very cheap e.g. 1c per minute to USA & Canada compared to 50c for GoMo as far as I can see.

    I suppose if you are a heavy user GoMo is good, the next Lyca bundle is €15pm for unlimited calls & texts plus 25GB


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  • #1102
    Lissavane
    Registered Users, Registered Users 2 Posts: 542 ✭✭✭Lissavane


    Heraldoffreeent wrote: »
    Yes, but mine is also dual sim,unlocked and not bought from an MNO.
    Same here. I haven't received my GOMO sim yet but my phone is not listed as supported by Eir, so I don't expect wifi calling to work for me. If it does, it's a bonus, as I've never had it before.


  • #1103
    Heraldoffreeent
    Registered Users, Registered Users 2 Posts: 1,472 ✭✭✭Heraldoffreeent


    Lissavane wrote: »
    Is yours one of the phones listed here as being supported for wifi calling by Eir: https://www.eir.ie/support/smartphonehelp/?page=topic/wifi/how-to-enable-and-disable-wifi-calling/device ?
    Heraldoffreeent wrote: »
    Yes, but mine is also dual sim,unlocked and not bought from an MNO.

    Looking at that list from Eir, it says supported on oreo but not on pie, mine is on pie for about a month now.

    As i said last night upthread, the option doesn't appear when I put a Three mobile sim in the slot, nor does it show up in the settings for sim slot 1 with the three sim in.


  • #1104
    bromley52
    Registered Users, Registered Users 2, Paid Member Posts: 2,956 ✭✭✭bromley52


    Lissavane wrote: »
    Same here. I haven't received my GOMO sim yet but my phone is not listed as supported by Eir, so I don't expect wifi calling to work for me. If it does, it's a bonus, as I've never had it before.

    Not only does your phone need to support Wi-Fi calling but to get Wi-Fi calling with eir you need to have the eir firmware on your phone.


  • #1105
    igCorcaigh
    Moderators, Recreation & Hobbies Moderators Posts: 13,340 Mod ✭✭✭✭igCorcaigh


    A New earth wrote: »
    I haven't read the 75 pages of this thread so apologies if this has been mentioned already;
    I have Lycamobile at the moment and service is fine, for me anyway. €9pm for 300 mins calls, 300 texts, 1 GB (small I know but ok for me), EU roaming & free Lyca to Lyca calls plus international calls are very cheap e.g. 1c per minute to USA & Canada compared to 50c for GoMo as far as I can see.

    I suppose if you are a heavy user GoMo is good, the next Lyca bundle is €15pm for unlimited calls & texts plus 25GB

    If you're happy where you are, that's a good deal.
    I'd like more data though. 1 gig is not much.

    If I knew about that deal, I may have switched before. Coverage OK?

    Edit: oh wow, that's a big difference with international calls.


  • #1106
    what the hell!
    Registered Users, Registered Users 2 Posts: 872 ✭✭✭what the hell!


    For the Tuesday evening people I just got the email to say mine has been dispatched.


  • #1107
    lowbatt07
    Registered Users, Registered Users 2 Posts: 190 ✭✭lowbatt07


    antodeco wrote: »
    Got my sim yesterday. Only activated it today. Put it into a 4G router. Got 30mbps down and 18mbps up via speedtest.

    What APN are you using in the router ?

    Cheers


  • #1108
    Heraldoffreeent
    Registered Users, Registered Users 2 Posts: 1,472 ✭✭✭Heraldoffreeent


    Lissavane wrote: »
    Same here. I haven't received my GOMO sim yet but my phone is not listed as supported by Eir, so I don't expect wifi calling to work for me. If it does, it's a bonus, as I've never had it before.

    To be honest, Its not of any major interest to me either, it was just that I was messing about with the phone last evening and there was discussion of it here, and when I checked the option was there and it was automatically set to *enabled*.

    I'm more interested in the Data part of the deal, and speeds for me are a mixed bag. At home its pretty terrible, at one of my work locations today though, I was getting 35/45 Mbs in the centre of town. I move around for work a bit,work out of 3 locations at the moment, and I find it handy to tether a laptop of my phone rather than logging into a clients network. My 3 sim seems better so far.


  • #1109
    davehey79
    Registered Users, Registered Users 2 Posts: 1,752 ✭✭✭davehey79


    Lissavane wrote: »
    Is yours one of the phones listed here as being supported for wifi calling by Eir: https://www.eir.ie/support/smartphonehelp/?page=topic/wifi/how-to-enable-and-disable-wifi-calling/device ?

    My sim should arrive soon will check also. iPhone 8 on iOS 13.1.3. One thing of note even Eir link says not supported on this phone and iOS version on Eir but it as I have it working as I type.


  • #1110
    Heraldoffreeent
    Registered Users, Registered Users 2 Posts: 1,472 ✭✭✭Heraldoffreeent


    bromley52 wrote: »
    Not only does your phone need to support Wi-Fi calling but to get Wi-Fi calling with eir you need to have the eir firmware on your phone.

    Doesn't mention that here?
    How WiFi Calling Works
    This step by step guide shows you how to activate WiFi Calling on your mobile phone. Quick and simple, you will be up and running right away! Just ensure your phone is running on the latest software update available.

    Turn on WiFi Calling in your settings on your WiFi Calling enabled phone
    Select a WiFi connection wherever you have one
    We'll connect your call to anyone, anywhere on any phone or network
    Click here for a step by step guide on how to enable WiFi Calling on your mobile phone. Quick and simple, you will be up and running right away!

    eir WiFi Calling Enabled Phones and Plans
    If you have one of the mobile phones listed below, you can use eir WiFi Calling straight away if you are on an eligible eir Mobile plan. We're actively adding more phones to our list of supported devices – Customers on devices which become eligible will be contacted directly

    Android - Samsung Galaxy S6 and above, Samsung Galaxy A and J series from 2017 models and upwards, Huawei P and Mate series from 2017 onwards all support WiFi Calling.

    IOS – Apple IPhone 5C and above including IPhone SE all support WiFi Calling.

    All eir Mobile plans currently being sold can avail of WiFi Calling – both New and Existing Customers can avail of the service - to see these plans click here

    If you are an Existing customer on an older plan, you may be able to avail of WiFi calling as we have also enabled this free service on some of our older plans – see below for the list of included plans. Please note you will still need to be on a WiFi Calling enabled phone:

    eir Mobile 100 1GB + Roaming SIM Only
    eir Mobile 400 10GB + Roaming SIM Only
    eir Mobile Unlimited 15GB + Roaming SIM Only
    eir Mobile Unlimited 30GB + Roaming SIM Only
    eir Mobile 100 1GB + Roaming
    eir Mobile 400 10GB + Roaming
    eir Mobile Unlimited 15GB + Roaming
    eir Mobile Unlimited 30GB + Roaming
    eir Mobile 400 4GB + Roaming SIM Only
    eir Mobile Unlimited 10GB + Roaming SIM Only
    All eir Mobile Small Business tariff plans.


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  • #1111
    MOH
    Registered Users, Registered Users 2 Posts: 6,477 ✭✭✭MOH


    Lissavane wrote: »
    Lying is a strong word. Perhaps the support staff are ill-informed.

    It's Eir. I'd go with lying


This discussion has been closed.
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