Google Home FAQ

RockDesk · 05-06-2019 11:08PM

Same issue with me. It's also not remembering my routines.

nialldinho · 06-06-2019 08:16AM

nialldinho wrote: »

Same thing for me. My Philips Hue aren’t working via Google Home for some reason and she answers about that in UK. But responds to usual requests in US

Mine’s gone full UK everything as of this morning

AngelaRI · 06-06-2019 08:20AM

RockDesk wrote: »

Same issue with me. It's also not remembering my routines.

I noticed this last night also - have a routine to set a bunch of alarms with a single command (I'm a serial-snoozer!), and it took my words at face value instead of triggering the routine (which was working just fine the night before)

OldMrBrennan83 · 06-06-2019 08:28AM

I hope this isn't the start of forcing region on us rather than being able to pick. Doesn't half the stuff not work unless you're US?

Full_Circle_81 · 06-06-2019 11:55AM

I'm having the same issues as above. I had it all set to US and then the last few days found that it was reverting to UK female voice for certain things. Now it's UK for everything. My routines aren't working and I can no longer set up music alarms (which is the main reason I switched it to the US in the first place). I'm gutted!

RockDesk · 06-06-2019 12:18PM

I just got onto chat and this was the reply.

Russell12:09 PM
Actually, those are issues that are being investigated by our team. Most of our customer are also having that kind of issue.
Russell12:09 PM
But no worries, out team is already taking action for this.

Nedved85 · 06-06-2019 12:22PM

Routines did not work for me last night. Hopefully it's fixed soon

judeboy101 · 06-06-2019 02:04PM

Can't abide the English accent on the google, they better fix it. I'd pay good money for a latin American female accent

jones · 06-06-2019 02:15PM

I just want Jarvis or Gandalf or some such

ilovesmybrick · 06-06-2019 03:33PM

Just noticed that it had also disabled the beep when I said OK google. Weird. Also Majel Barrett. Or KITT!

Kintarō Hattori · 06-06-2019 03:38PM

https://www.androidpolice.com/2019/06/06/google-homes-are-having-an-identity-crisis-as-assistant-mixes-us-and-british-accents/

No solution but good to hear it's somewhat widespread, we might see a solution soon enough.

marcbrophy · 06-06-2019 03:55PM

Kintarō Hattori wrote: »

https://www.androidpolice.com/2019/06/06/google-homes-are-having-an-identity-crisis-as-assistant-mixes-us-and-british-accents/

No solution but good to hear it's somewhat widespread, we might see a solution soon enough.

Me talking lady is now a Brit innit

Caught me off guard yesterday, I will admit

Full_Circle_81 · 06-06-2019 05:27PM

ilovesmybrick wrote: »

Just noticed that it had also disabled the beep when I said OK google. Weird. Also Majel Barrett. Or KITT!

+1 for Majel Barrett. When I used Alexa I had changed the wake word to "computer" and her voice would have been the icing on the cake!

OldMrBrennan83 · 06-06-2019 05:29PM

Jaysus I'd love Kitt.

fletch · 09-06-2019 09:49PM

My routines are back working

OldMrBrennan83 · 09-06-2019 09:55PM

fletch wrote: »

My routines are back working

The accent of opression is gone too.

BionicRasher · 10-06-2019 01:46PM

We have a Spanish student staying with us in a few weeks.
Will GH pick up his questions in Spanish and provide an answer in Spanish?
We are wondering if he can ask GH to translate something by saying it in Spanish and it will respond in English!

We have language set to US (for the main account holder in the house - so we get the extra features) and the response is in US male voice.
However if a guest uses it at the moment then GH responds in a UK female voice

Anyone have any experience of a foreign language user?

ilovesmybrick · 10-06-2019 04:02PM

BionicRasher wrote: »

We have a Spanish student staying with us in a few weeks.
Will GH pick up his questions in Spanish and provide an answer in Spanish?
We are wondering if he can ask GH to translate something by saying it in Spanish and it will respond in English!

We have language set to US (for the main account holder in the house - so we get the extra features) and the response is in US male voice.
However if a guest uses it at the moment then GH responds in a UK female voice

Anyone have any experience of a foreign language user?

You have to add Spanish as a second language. However, it will only respond to the question in the language asked and it sometimes gets confused between the languages and will respond in the wrong tongue.

BionicRasher · 10-06-2019 09:48PM

ilovesmybrick wrote: »

You have to add Spanish as a second language. However, it will only respond to the question in the language asked and it sometimes gets confused between the languages and will respond in the wrong tongue.

Will try it out and see what happens

pcrots · 15-06-2019 03:12PM

I used to have routines on my Google Home App on android phone but about 6 months ago it disappeared after an app update and hasn't come back in spite of a number of app updated since. The routines I had set up still worked for a couple of months after but then stopped. My wife has routines as an option on her Apple google home app. Any idea what I can do to get my routines back?

KingCong · 17-06-2019 10:19AM

Anyone else's Google Home acting weird over the last couple of days? Mine can't even tell me the time right now, all I get is "Sorry I don't know how to help with that but I'm still learning".

b.gud · 17-06-2019 12:53PM

pcrots wrote: »

I used to have routines on my Google Home App on android phone but about 6 months ago it disappeared after an app update and hasn't come back in spite of a number of app updated since. The routines I had set up still worked for a couple of months after but then stopped. My wife has routines as an option on her Apple google home app. Any idea what I can do to get my routines back?

When we first got Google Home my wife had routines but I didn't and couldn't figure out why, I uninstalled and re-installed and nothing. I eventually figured out the reason that she had them was her phone didn't have the option of setting the language to English (Ireland) so her language was English (UK). I changed mine to English (UK), and did the same in Google Home and I had routines straight away.

Blacktie. · 17-06-2019 02:07PM

I got a Google Nest Hello last week. I believe when someone presses the bell it's meant to announce it over the Google Home devices but mine doesn't seem to do that. Any ideas why?

Nevermind I figured it out.

OldMrBrennan83 · 18-06-2019 07:19AM

KingCong wrote: »

Anyone else's Google Home acting weird over the last couple of days? Mine can't even tell me the time right now, all I get is "Sorry I don't know how to help with that but I'm still learning".

My Lenovo Smart Display stopped understanding me, kind of. You can see the words come up on the screen in dribs and drabs but they never form a sentence and it just goes back to waiting with no response at all. It's working ok for the Mrs but even after I set up my voice match again it's not working, though after setting it again it show's my photo so it recognises it's me, but can't seem to form the sentence.

taytobreath · 18-06-2019 11:40AM

OldMrBrennan83 wrote: »

My Lenovo Smart Display stopped understanding me, kind of. You can see the words come up on the screen in dribs and drabs but they never form a sentence and it just goes back to waiting with no response at all. It's working ok for the Mrs but even after I set up my voice match again it's not working, though after setting it again it show's my photo so it recognises it's me, but can't seem to form the sentence.

Mine has been doing this since yesterday, it rarely gets my routines.

Google home seems to be a complete mess the last few months. what the hell is going on there at all

Spocker · 19-06-2019 11:24AM

OldMrBrennan83 wrote: »

My Lenovo Smart Display stopped understanding me, kind of. You can see the words come up on the screen in dribs and drabs but they never form a sentence and it just goes back to waiting with no response at all. It's working ok for the Mrs but even after I set up my voice match again it's not working, though after setting it again it show's my photo so it recognises it's me, but can't seem to form the sentence.

I've had this with a smart display too - for me, repeating my words works second time round

jogdish · 19-06-2019 01:08PM

Anyone finding Google just slower?

Playing radio, answering requestions all seem to be taking a few seconds longer.

McMurphy · 19-06-2019 09:11PM

Strange one here, I've 4 units in total, the main unit in the kitchen/dining room, two in two different bedrooms and one in the garage/workshop (all minis with the exception of the main unit)

A while ago, I noticed the broadcast function wasn't really broadcasting except through the main unit.

Tonight, while trying to test out some Bluetooth headphones the young lad got, I noticed that his mini had disappeared from being on my home app.

Along with the other two minis, they're not listed at all anymore.

Strange thing is, they work perfectly except in their broadcasting abilities.

Tried all the usual (restarting routers etc) but nothing.

KingCong · 20-06-2019 02:17PM

jogdish wrote: »

Anyone finding Google just slower?

Playing radio, answering requestions all seem to be taking a few seconds longer.

Yes same here. I fixed the issue I had with it not being able to answer basic questions like "what time is it" with a factory reset of my mini's, though now I seem to have lost control of my Android TV with them.

mx5ire · 21-06-2019 08:35AM

OldMrBrennan83 wrote: »

My Lenovo Smart Display stopped understanding me, kind of. You can see the words come up on the screen in dribs and drabs but they never form a sentence and it just goes back to waiting with no response at all. It's working ok for the Mrs but even after I set up my voice match again it's not working, though after setting it again it show's my photo so it recognises it's me, but can't seem to form the sentence.

I'm glad i decided to read this thread, this is exactly the behaviour that i have been seeing on and off for at least 3 weeks, maybe more. Its like the lenovo is listening, but the words dont come up, or lese you have to put your mouth almost to its screen. Then a bit later, it could be fine. I was assuming that it was a hardware fault, now it appears that it may not be at all.

Its also sometimes not responding well to others in the house, but it will be to me, or vice versa. Trying to turn lights on yesterday was bizarre, it just would not do it, but pulling down the lights menu from the top and doing it manually was fine.

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