Tips not given to staff in restaurants ?

LuasSimon · 18-02-2019 08:22PM #1

Spoke to niece who does some casual work in restaurant ( not in Dublin ) and was told the owner retains all tips and doesn’t give anything to staff??
Eg the niece was pleasant and chatting to an American guest about her vacation who gave her 4 euro .
The owner swooped after tourist left and pocketed the tip herself telling niece to hand it over and get back serving tables ??
The owner drives a big Jeep while most of the staff haven’t a bean , surely this isn’t right ??

18-02-2019 08:25PM

It's not right but there are a lot of arseholes out there.
A friend worked in a bar/restaurant and all tips were pooled and handed out every few months including to the kitchen staff. We worked out that what was being handed out amount to a fiver per server per 8 hour shift which was obviously bull****.
There's some hungry bastards out there.

mikemac2 · 18-02-2019 08:26PM

Some owners keep the tips and promise it goes to the staff Christmas party as if this is most generous perk ever

It either doesn't happen or is some scabby cheap affair

Church on Tuesday · 18-02-2019 08:30PM

Gosh, no wonder he has a big Jeep...

Probably over compensating.

I tip when I can the very odd time, but there's more of a culture for it in the States from what I gather.

branie2 · 18-02-2019 09:09PM

That's very mean

s4uv3 · 18-02-2019 09:27PM

I was a waitress in Australia for a short tine, and my boss there whipped all my tips. Insisted they went into the 'tip jar', which got emptied into the till every night.
I soon got wise to it and pocketed whatever tips I could. Wish I had had the balls to stand up for myself like I would do now

punisher5112 · 18-02-2019 09:28PM

Why would anyone work for such a tool..,

Mrs OBumble · 18-02-2019 09:35PM

If you don't like the way your boss is distributing the tips, leave and get a job someplace that suits you better.

Pooling tips is the only way to ensure that the team members who contribute to the customer experience, but don't actually get face-time with them, get a share. Very few places allow individuals to pocket tips and not share with their colleagues.

bee06 · 18-02-2019 09:38PM

Mrs OBumble wrote: »

If you don't like the way your boss is distributing the tips, leave and get a job someplace that suits you better.

Pooling tips is the only way to ensure that the team members who contribute to the customer experience, but don't actually get face-time with them, get a share. Very few places allow individuals to pocket tips and not share with their colleagues.

But the owner is keeping the tips not pooling them.

FTA69 · 18-02-2019 09:47PM

Mrs OBumble wrote: »

If you don't like the way your boss is distributing the tips, leave and get a job someplace that suits you better.

Pooling tips is the only way to ensure that the team members who contribute to the customer experience, but don't actually get face-time with them, get a share. Very few places allow individuals to pocket tips and not share with their colleagues.

Yeah in the case of the OP the owner is actively stealing off his staff and swindling his customers by making them think they’re tipping the servers; your point doesn’t apply at all.

Don’t take the above advice OP, get your colleagues together and collectively demand your tips that’s a f*cking liberty.

corner of hells · 18-02-2019 09:51PM

FTA69 wrote: »

Yeah in the case of the OP the owner is actively stealing off his staff and swindling his customers by making them think they’re tipping the servers; your point doesn’t apply at all.

Don’t take the above advice OP, get your colleagues together and collectively demand your tips that’s a f*cking liberty.

A tip for you , read the opening post .

the_pen_turner · 18-02-2019 09:54PM

first of all im against tipping unless the services was above what should be expected. almost imposible

second. any tips are given to the company through the staff member. its the staff member that would be steeling.
what the owner decides to do with company money is up to them. (it should be equally split imo)

punisher5112 · 18-02-2019 09:55PM

the_pen_turner wrote: »

first of all im against tipping unless the services was above what should be expected. almost imposible

second. any tips are given to the company through the staff member. its the staff member that would be steeling.
what the owner decides to do with company money is up to them. (it should be equally split imo)

If I tip I'm tipping the server not the owner.

I've paid the owner and quite well in most cases as with their prices.

branie2 · 18-02-2019 09:56PM

I was given tips twice when I was working in different places.

Rachiee · 18-02-2019 10:01PM

If I tip I don't expect the kitchen staff to get a cut, I didn't tip because the food was nice, I paid very good money for the food and expected it to be nice, I tip for the service

punisher5112 · 18-02-2019 10:03PM

Rachiee wrote: »

If I tip I don't expect the kitchen staff to get a cut, I didn't tip because the food was nice, I paid very good money for the food and expected it to be nice, I tip for the service

I think that's a bit poor to be honest.

Usually kitchen staff are on buttons and work extremely hard.

I like the idea of it been spread around but not to the owner.

i71jskz5xu42pb · 18-02-2019 10:04PM

LuasSimon wrote: »

Spoke to niece who does some casual work in restaurant ( not in Dublin ) and was told the owner retains all tips and doesn’t give anything to staff??
Eg the niece was pleasant and chatting to an American guest about her vacation who gave her 4 euro .
The owner swooped after tourist left and pocketed the tip herself telling niece to hand it over and get back serving tables ??
The owner drives a big Jeep while most of the staff haven’t a bean , surely this isn’t right ??

Dick move but not illegal it seems. I've a vague recollection that one of the unions were looking for something to be done about this.

It'd be illegal if the employer was just pocketing those tips and not declaring it as revenue. But Revenue would need to investigate for that to be uncovered.

If I were her I'd just pocket any tips, hard to do if the tip is on a card.

http://www.citizensinformation.ie/en/employment/starting_work_and_changing_job/young_people_at_work/rights_of_young_workers.html

If you are working in a workplace where staff are given tips/gratuities by customers (such as a restaurant, bar, etc.) there is nothing in law to state you are automatically entitled to these tips. However, the law does not require you to hand these tips to your employer either. Instead, it all depends on the custom and practice in your workplace.

If all tips are collected by management and paid to staff through the payroll, then these tips are subject to tax in the normal way.

freshpopcorn · 18-02-2019 10:06PM

I used work and studied in that sector. Most people hated having tips pooled.
In one place they'd pool all the tips and bring the staff on a day trip in the month of January. It's a very well known five star hotel.

18-02-2019 10:07PM

When I was in college I interviewed for a busy (but not the most popular on boards!) restaurant in Cork. They said for the first few months working there you get no tips and they go to the senior staff as you have to “prove yourself”. They offered me a trial over the phone and I told them where to go! Never went in there again after that.

branie2 · 18-02-2019 10:11PM

You did the right thing there

Subcomandante Marcos · 18-02-2019 10:12PM

A wanky pretentious overpriced British chain restaurant that charges a service change in Dublin was recently Shamed for taking staff tips and tried to defend it by saying the staff made (barely) more than minimum wage.

storker · 18-02-2019 10:15PM

the_pen_turner wrote: »

second. any tips are given to the company through the staff member. its the staff member that would be steeling.
what the owner decides to do with company money is up to them. (it should be equally split imo)

I disagree. If I'm giving a tip then from my point of view I'm giving it to the staff member and NOT the company. It's my money...once the meal is paid for I get to decide who I intend anything extra to go to, not the establishment. If the owner insists on pocketing it, then no tip for him. And no further custom from me either.

Pintman Paddy Losty · 18-02-2019 10:15PM

The owner is perfectly legally entitled to take the tips. His establishment his rules. He's already paying his staff enough with the ridiculous minimum wage laws in Ireland.

Most sensible owners will put a service charge on the bill to keep the gratuity on his books and away from the grubby hands of servers.

storker · 18-02-2019 10:22PM

Pintman Paddy Losty wrote: »

The owner is perfectly legally entitled to take the tips. His establishment his rules.

My money, my rules. If he wants to keep it, he doesn't get it.

Church on Tuesday · 18-02-2019 10:23PM

Pintman Paddy Losty wrote: »

The owner is perfectly legally entitled to take the tips. His establishment his rules. He's already paying his staff enough with the ridiculous minimum wage laws in Ireland.

Most sensible owners will put a service charge on the bill to keep the gratuity on his books and away from the grubby hands of servers.

Made me laugh anyways.

Plumbthedepths · 18-02-2019 10:24PM

Pintman Paddy Losty wrote:

Most sensible owners will put a service charge on the bill to keep the gratuity on his books and away from the grubby hands of servers.

If the service is terrible not only do I not go back to the premises but I also refuse to pay the service charge. It's the grubby servers that along good food ensure repeat business. Judging by your comment other than a wind up you do not operate in the hospitality industry.

branie2 · 18-02-2019 10:26PM

Some servers rely on tips

fineso.mom · 18-02-2019 10:35PM

If you are not going to get the tip anyway, then I would just tell the customer to keep it. I would be very annoyed if I thought money I left as a tip for the staff went to the boss. If the boss gets complaints from customers and gives out, just tell him the customer asked you if the tips go to the staff and you just answered truthfully.

dartboardio · 18-02-2019 11:40PM

Not surprised. I worked in a restaurant where it was clear women were valued less than men.

I was one of 2 female waitresses and 1 male manager. At the end of the night one of the male kitchen staff would take the tips in the back and count them himself. Hed always give the men more and throw us ladies 5 euro for example if they got 15.

It was an indian restaurant if that's of any relevance. So glad i dont work there anymore.

The guy was pleasant and nice but you could just tell he thought he was better than us. Or that all the men were.

Some taste in workplaces i have eh. A place i worked in for 2 years my boss would have no problem telling me 'womens job is in the front at the serving counter' ha.

dartboardio · 18-02-2019 11:43PM

Church on Tuesday wrote: »

Made me laugh anyways.

Are you even in Ireland? Ridiculous minimum wage?

Have you even seen the price of a bus fare, pint (average €6, 40 minutes work) or box of cigarettes lately? (€13 over a bloody hour of your working day).

carltonleon · 18-02-2019 11:52PM

Pintman Paddy Losty wrote: »

The owner is perfectly legally entitled to take the tips. His establishment his rules. He's already paying his staff enough with the ridiculous minimum wage laws in Ireland.

Most sensible owners will put a service charge on the bill to keep the gratuity on his books and away from the grubby hands of servers.

HA HA HA !!! Quality Trolling ... so funny!!!

Tips not given to staff in restaurants ?

Comments