EPH Ember

micratoyota · 22-10-2018 07:34PM

I am in the middle of changing my boiler and fitter recommended that i get the Gateway Eph. Ember and he is only charging me €150 which he says is the cost of it. Is this correct.???

Pique · 22-10-2018 07:43PM

I paid 100 + 23% VAT a year ago from Heiton Buckley. Ring them tomorrow and ask for a stockist near you. Then ring the stockist and ask the price.

Standard Toaster · 22-10-2018 07:52PM

micratoyota wrote: »

I am in the middle of changing my boiler and fitter recommended that i get the Gateway Eph. Ember and he is only charging me €150 which he says is the cost of it. Is this correct.???

Eurosales.ie had it for @ €91 +vat this time last year (I never bought in the end)

Skippy along · 08-11-2018 06:47PM

Anybody having problems connecting to EPH server seems to be down for me at the moment

dar_cool · 08-11-2018 07:37PM

To control your heating ? Working fine for me here

Skippy along · 08-11-2018 07:43PM

I control my zones while I'm out through their online phone app... Well i use to anyway.. Not being able to go online since Tuesday

matrim · 08-11-2018 08:09PM

It was offline for me last night but it's working today

Skippy along · 08-11-2018 08:10PM

Thanks did you reset anything or did it come back by itself?

matrim · 08-11-2018 08:14PM

Skippy along wrote: »

Thanks did you reset anything or did it come back by itself?

It came back by itself

Ziboo · 08-11-2018 08:21PM

Their server was down last night. (First time I have encountered this issue).

I spent a long time checking at my side and re setup my gateway and thermostats in case it was at my side, then sent them a message on the website.
It was back working this morning and I received a reply to my query confirming that their server went down last night.

Skippy along · 08-11-2018 08:33PM

Ok thanks guys was going to start from scratch again but looks like it's a know fault at there end so I'll give them a call tomorrow
Cheers

Skippy along · 08-11-2018 08:37PM

Ok thanks guys was going to start from scratch again but looks like it's a know fault at there end so I'll give them a call tomorrow
By the way does anyone find the setting up the 3 zone manual controller on the wall confusing, I'd be fairly tec savy but I'd find it hard to recommend the system to friends
Cheers

Ziboo · 08-11-2018 08:41PM

Skippy along wrote: »

Ok thanks guys was going to start from scratch again but looks like it's a know fault at there end so I'll give them a call tomorrow
By the way does anyone find the setting up the 3 zone manual controller on the wall confusing, I'd be fairly tec savy but I'd find it hard to recommend the system to friends
Cheers

Yeah it's somewhat confusing, I dug out the instructions to check it all last night.

The service is up and running for me today, so you may need to check at your side.

micratoyota · 09-11-2018 03:48PM

I have EPH Ember Panel and the remote. Got no instructions with them from plumber. Where can I get "how to programme these" Heating is set to come on 6.30 in the morning. Far to early for OAP 8.30 or 9 would suit me better

Skippy along · 09-11-2018 04:08PM

I have the instructions pm me your email or mobile i can what's app you no problem

Skippy along · 09-11-2018 04:10PM

I got sorted too with my app... Just needed to be paired again with the wall panel

Skippy along · 09-11-2018 04:15PM

There you go

KingCong · 22-11-2018 04:42PM

Do notifications work for anybody on the Ember Android app? I see there's a toggle for "User Notifications" in the app's settings but I never get any notifications. They'd be handy (for disabling boost after the wife boosts all zones, ignoring the schedules :P )

mneylon · 23-11-2018 01:20PM

KingCong wrote: »

Do notifications work for anybody on the Ember Android app? I see there's a toggle for "User Notifications" in the app's settings but I never get any notifications. They'd be handy (for disabling boost after the wife boosts all zones, ignoring the schedules :P )

No idea about the android app, but there isn't even an option for them on the IOS one

matrim · 23-11-2018 02:23PM

KingCong wrote: »

Do notifications work for anybody on the Ember Android app? I see there's a toggle for "User Notifications" in the app's settings but I never get any notifications. They'd be handy (for disabling boost after the wife boosts all zones, ignoring the schedules :P )

They used to work for me but I disabled they as I was getting notified about automatic temperature changes from my home-assistant integration.

KingCong · 30-11-2018 05:12PM

matrim wrote: »

They used to work for me but I disabled they as I was getting notified about automatic temperature changes from my home-assistant integration.

Hmm strange, never worked for me on either of the (Android) phone's I've used the app on. Are you using the Android or iOS app?

Nicolas_Bandon · 24-01-2019 09:09AM

Anybody having problems connecting to EPH server? It seems to be down for me at the moment.

Skippy along · 24-01-2019 09:20AM

Nicolas_Bandon wrote: »

Anybody having problems connecting to EPH server? It seems to be down for me at the moment.

Same here!

matrim · 24-01-2019 09:21AM

Nicolas_Bandon wrote: »

Anybody having problems connecting to EPH server? It seems to be down for me at the moment.

I had an issue last week and had to reboot the gateway to get it back up and running

Skippy along · 24-01-2019 09:30AM

matrim wrote: »

I had an issue last week and had to reboot the gateway to get it back up and running

Tried that still server down... I'll give them a buzz usually good at sorting it out

Nicolas_Bandon · 24-01-2019 10:17AM

Skippy along wrote: »

Tried that still server down... I'll give them a buzz usually good at sorting it out

I sent them a message on the website. I received a reply to my query confirming that their server is down:

"We are currently experiencing difficulties with our server at present. Our technical team are working on this at the moment we hope to have this up and running soon. Apologies for any inconvenience."

KingCong · 24-01-2019 03:22PM

Nicolas_Bandon wrote: »

I sent them a message on the website. I received a reply to my query confirming that their server is down:

"We are currently experiencing difficulties with our server at present. Our technical team are working on this at the moment we hope to have this up and running soon. Apologies for any inconvenience."

Still down for me, is it back working for anybody yet?

Nicolas_Bandon · 24-01-2019 05:24PM

KingCong wrote: »

Still down for me, is it back working for anybody yet?

No still down for me too.

gre2401 · 24-01-2019 10:28PM

Same here, I've been trying to solve this but it seems to be a global issue.

gre2401 · 25-01-2019 07:48AM

It is sorted. Back to business now

EPH Ember

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