Anyone having problems with Eir today?

tsue921i8wljb3 · 13-10-2018 10:18PM

passremarkable wrote: »

Thank for that
Once again boards to rescue. Eir are chronic when it comes to customer service.
Will I need to undo what I’ve done when issue is resolved?

You don't have to. It's personal preference really.

aaronm13 · 13-10-2018 10:29PM

How do I get around this DNS thing on an Android phone? Crazy that this has gone on all day and more than likely tomorrow too.

tbayers · 13-10-2018 10:32PM

I have a load of things "linked" to my Eir modem, a TP link wifi extender being one. I have had loads of trouble with linking the two for months but finally resolved. Will the DNS issue be fixed eventually where I can continue to use current settings. Don't want to go changing DNS and getting more problems with the TP link again

tsue921i8wljb3 · 13-10-2018 10:36PM

tbayers wrote: »

I have a load of things "linked" to my Eir modem, a TP link wifi extender being one. I have had loads of trouble with linking the two for months but finally resolved. Will the DNS issue be fixed eventually where I can continue to use current settings. Don't want to go changing DNS and getting more problems with the TP link again

It will be fixed. When is the issue. I'm surprised it's going on this long tbh.

peejay1986 · 13-10-2018 10:57PM

aaronm13 wrote: »

How do I get around this DNS thing on an Android phone? Crazy that this has gone on all day and more than likely tomorrow too.

https://support.opendns.com/hc/en-us/articles/228009007-Android-Configuration-instructions-for-OpenDNS

Instructions there.

aaronm13 · 13-10-2018 11:21PM

peejay1986 wrote: »

https://support.opendns.com/hc/en-us/articles/228009007-Android-Configuration-instructions-for-OpenDNS

Instructions there.

Excellent, thanks for that.

EdgeCase · 13-10-2018 11:22PM

Just curious : anyone using Eir Broadband Talk?
Is it still up and running? Or is it also vulnerable to a DNS issue ?

Is Eir TV still up?

tuxy · 13-10-2018 11:27PM

EdgeCase wrote: »

Just curious : anyone using Eir Broadband Talk?
Is it still up and running? Or is it also vulnerable to a DNS issue ?

Is Eir TV still up?

If it uses an ip address to connect it will work if it uses a domain name to connect it won't work.
Eir Talk connects to the domain vobb-pub.voice.eir.ie so that won't work unless you set an alternative dns server on your router like people have been recommending in this thread. I've no idea about the TV service.

EdgeCase · 13-10-2018 11:30PM

I'm just wondering as it really doesn't say a lot for the robustness of their infrastructure if we're headed towards a PSTN switch off in a few years time.
Surely the whole point of a primary and secondary DNS server is that if one goes down the other doesn't.

You'd expect them to be on different hardware and in different data centres.

Sardonicat · 13-10-2018 11:36PM

tuxy wrote: »

EdgeCase wrote: »

Just curious : anyone using Eir Broadband Talk?
Is it still up and running? Or is it also vulnerable to a DNS issue ?

Is Eir TV still up?

If it uses an ip address to connect it will work if it uses a domain name to connect it won't work.
Eir Talk connects to the domain vobb-pub.voice.eir.ie so that won't work unless you set an alternative dns server on your router like people have been recommending in this thread. I've no idea about the TV service.

Eir vision has had no problems all day.

tuxy · 13-10-2018 11:40PM

Eir vision must connect directly to an ip address without using a domain name linked to an ip

tsue921i8wljb3 · 13-10-2018 11:43PM

EdgeCase wrote: »

Just curious : anyone using Eir Broadband Talk?
Is it still up and running? Or is it also vulnerable to a DNS issue ?

Is Eir TV still up?

The app on smartphones is not working unless DNS is changed. I suspect the phone connection from the router is also not working as it registers against a voice.eir.ie domain which will fail to resolve.

Certainly a drawback for VoIP.

I don't have eir TV so can't comment.

Tommy Kelly · 14-10-2018 12:26AM

Sort your **** out eir.

Absolute joke of a service.

ED E · 14-10-2018 12:31AM

tuxy wrote: »

Eir vision must connect directly to an ip address without using a domain name linked to an ip

It's multicast traffic from the local node, not like the rest of your traffic.

tuxy · 14-10-2018 12:41AM

Ah, makes sense. Thanks for the explanation.

dodie · 14-10-2018 01:33AM

I use iphone to access the internet - no landline so 3g/4g only. No access today.. BUT when I set up the hotspot and connect my tablet to it i can access internet, email etc.

Seems counter intuitive but works

tuxy · 14-10-2018 01:36AM

Your tablet must be set to use a dns server that does not belong to Eir.

Straight Talker · 14-10-2018 01:54AM

My internet came back here 10 minutes go.After being out for 12 hours lol!

babi-hrse · 14-10-2018 02:09AM

Same for me an I'm in Tenerife. Network connectivity was fine but couldn't browse.
DNS error
Didn't matter if I refreshed or switched between movistar or orange. Problem exhibited over here too. Only back working

dodie · 14-10-2018 02:17AM

My phone is now accessing internet etc so has eir sorted the problem

dodie · 14-10-2018 02:19AM

tuxy wrote: »

Your tablet must be set to use a dns server that does not belong to Eir.

Service is now back. Is yours?
Thanks for reply

tuxy · 14-10-2018 02:23AM

If it wasn't for the posts on here I wouldn't even know about it, even though I am an Eir customer I never use their dns.
It would seem it's working for everyone again and they have the server back online.

Straight Talker · 14-10-2018 04:54AM

Broadband is working fine on the desktop, on a wired connection.The laptops internet connection is working fine, on wifi.But neither my playstation 4 or nintendo switch, can connect to the internet.I get an error message, saying that both machines aren't able to obtain an ip address from my modem.

BO-JANGLES · 14-10-2018 05:08AM

With the Internet down for a while, I found out that my family are actually nice people to talk to. Every cloud has a silver lining :-)

Slattsy · 14-10-2018 06:51AM

I'm finding the dns (Google I think?) that was recommended earlier in the thread is slightly quicker than the Eircom one!!

Wanderer78 · 14-10-2018 06:53AM

BO-JANGLES wrote:

With the Internet down for a while, I found out that my family are actually nice people to talk to. Every cloud has a silver lining :-)

Are you in the right house?

Cockadoodledoo · 14-10-2018 07:01AM

BO-JANGLES wrote: »

With the Internet down for a while, I found out that my family are actually nice people to talk to. Every cloud has a silver lining :-)

Lucky you!! I was ready to call the priest to carry out an exorcism in my house.

PG4000 · 14-10-2018 07:13AM

Broadband back for me but still have no TV. Anyone in a similar position?

cichlid child · 14-10-2018 07:39AM

PG4000 wrote: »

Broadband back for me but still have no TV. Anyone in a similar position?

My laptop has been fine with no problems but tv wont work. Had to change the DNS on my playstation to get it to work.
Tried changing the routers DNS but it wont connect to the router login page? its annoying. I hope they are working on it today.

Spon Farmer · 14-10-2018 07:48AM

Anyone know what caused the problem yet?

A pain in the hole that it happened on a Saturday - it is when I watch my favourite shows.

Waaaa!!!

Anyone having problems with Eir today?

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