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Eir mobile coverage?!!!!

  • 24-10-2017 08:44AM
    #1
    BEB
    Closed Accounts Posts: 71 ✭✭


    Hi,
    I changed over to your network 2 wks ago and the reception is shocking..can't get more than 2 bars on my phone and that is rare occurance to be honest.. Nobody can get through to me and constantly getting the missed call messages.. I was told signal strength where I'm living was very good. Plus I'm living in middle of a large town not the middle of the country.... Can you check tks see if its a problem just for me or is it that the signal is poor in my area. If so I'll have to move to different network again...


«1

Comments

  • #2
    heroics
    Registered Users, Registered Users 2 Posts: 1,878 ✭✭✭heroics


    I moved over to Eir from vodafone about a month ago because of wifi calling. This part works great but that is the only thing I am satisfied with. 

    Coverage is nowhere near as good as vodafone and the 4G speeds when I have it are a lot slower. Places that I used to have no problem streaming now I struggle to even browse internet.

    The Eir sports app has not worked since day 1. Logged a ticket and was supposed to get a call back. 4 weeks waiting on that now.

    TBH If vodafone had wifi calling or had not discontinued suresignal I'd be back with them.


  • #3
    BEB
    Closed Accounts Posts: 71 ✭✭BEB


    heroics wrote: »
    I moved over to Eir from vodafone about a month ago because of wifi calling. This part works great but that is the only thing I am satisfied with. 

    Coverage is nowhere near as good as vodafone and the 4G speeds when I have it are a lot slower. Places that I used to have no problem streaming now I struggle to even browse internet.

    The Eir sports app has not worked since day 1. Logged a ticket and was supposed to get a call back. 4 weeks waiting on that now.

    TBH If vodafone had wifi calling or had not discontinued suresignal I'd be back with them.


    Not sounding great so for me.. I'll have a look around at other networks and probably change.. Not even responding here haha.. Tks for your feedback


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    BEB wrote: »
    heroics wrote: »
    I moved over to Eir from vodafone about a month ago because of wifi calling. This part works great but that is the only thing I am satisfied with. 

    Coverage is nowhere near as good as vodafone and the 4G speeds when I have it are a lot slower. Places that I used to have no problem streaming now I struggle to even browse internet.

    The Eir sports app has not worked since day 1. Logged a ticket and was supposed to get a call back. 4 weeks waiting on that now.

    TBH If vodafone had wifi calling or had not discontinued suresignal I'd be back with them.


    Not sounding great so for me.. I'll have a look around at other networks and probably change.. Not even responding here haha.. Tks for your feedback
    Hi BEB, 

    Thanks for getting in touch with us today. 

    I'm sorry to hear you are experiencing issues with your service. 

    Have you carried out all troubleshooting steps? A location update and testing your SIM in a different handset.  

    Thanks

    Tracey  


  • #5
    BEB
    Closed Accounts Posts: 71 ✭✭BEB


    eir: Tracey wrote: »
    Hi BEB, 

    Thanks for getting in touch with us today. 

    I'm sorry to hear you are experiencing issues with your service. 

    Have you carried out all troubleshooting steps? A location update and testing your SIM in a different handset.  

    Thanks

    Tracey  


    I am contacting you to gain help doing the troubleshooting steps.. As I said I only switched over from three less than two weeks ago, of which I had excellent coverage. No fault with phone.. I have one bar on my phone now and if I move slightly it will lose all coverage.. I also have another phone using three and its about 4 years old and that phone has full signal.....

    What is updating location all about, a little help would be useful!


  • #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    BEB wrote: »
    eir: Tracey wrote: »
    Hi BEB, 

    Thanks for getting in touch with us today. 

    I'm sorry to hear you are experiencing issues with your service. 

    Have you carried out all troubleshooting steps? A location update and testing your SIM in a different handset.  

    Thanks

    Tracey  


    I am contacting you to gain help doing the troubleshooting steps.. As I said I only switched over from three less than two weeks ago, of which I had excellent coverage. No fault with phone.. I have one bar on my phone now and if I move slightly it will lose all coverage.. I also have another phone using three and its about 4 years old and that phone has full signal.....

    What is updating location all about, a little help would be useful!
    No problem. 

    Can you try doing a location update by switching your phone on aeroplane mode for 10 mins please? Let me know if this changes anything for you. 

    Thanks

    Tracey 


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  • #7
    murpho999
    Registered Users, Registered Users 2 Posts: 28,765 ✭✭✭✭murpho999


    eir: Tracey wrote: »
    BEB wrote: »
    eir: Tracey wrote: »
    Hi BEB, 

    Thanks for getting in touch with us today. 

    I'm sorry to hear you are experiencing issues with your service. 

    Have you carried out all troubleshooting steps? A location update and testing your SIM in a different handset.  

    Thanks

    Tracey  


    I am contacting you to gain help doing the troubleshooting steps.. As I said I only switched over from three less than two weeks ago, of which I had excellent coverage. No fault with phone.. I have one bar on my phone now and if I move slightly it will lose all coverage.. I also have another phone using three and its about 4 years old and that phone has full signal.....

    What is updating location all about, a little help would be useful!
    No problem. 

    Can you try doing a location update by switching your phone on aeroplane mode for 10 mins please? Let me know if this changes anything for you. 

    Thanks

    Tracey 
    Really find this a bizzare request.  Airplane mode just disables the phones antennas so that the phone reconnects to networks when switched off.

    Location services update costantly so why  would a 'Location Update' be required?

    I also experience network issues, slow 4g speeds and most frustrating of all is the virrtually non existent coverage along the southside Dart line that I travel everyday.   Why is the coverage so bad there when thousands of Eir customers travel on it daily and want to use their phones at that time?


  • #8
    BEB
    Closed Accounts Posts: 71 ✭✭BEB


    eir: Tracey wrote: »
    No problem. 

    Can you try doing a location update by switching your phone on aeroplane mode for 10 mins please? Let me know if this changes anything for you. 

    Thanks

    Tracey 

    Right I did as requested and nothing has improved... I have one bar on my phone that I'm lucky to have as usually have none... Are you not going to request my number ect to check am I affected by any possible technical problems you are having at the moment.. If not ill be porting my number to a different network as its unusable to me like this....


  • #9
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    BEB wrote: »
    eir: Tracey wrote: »
    No problem. 

    Can you try doing a location update by switching your phone on aeroplane mode for 10 mins please? Let me know if this changes anything for you. 

    Thanks

    Tracey 

    Right I did as requested and nothing has improved... I have one bar on my phone that I'm lucky to have  as usually have none...  Are you not going to request my number ect to check am I affected by any possible technical problems you are having at the moment.. If not ill be porting my number to a different network as its unusable to me like this....
    Ok no problem. 

    I'm afraid we have to carry out troubleshooting steps as our tech team will not escalate the case or investigate without these steps being done first. 

    Feel free to PM me your mobile, PIN and name on the account. Can you also send on 3 examples of when the issues have happened, we will require - Date of calls, times, the number that was dialling you and where you were when you got the calls.

    Once we have this information we can query this with our tech team for you.  

    Thanks 

    Tracey 


  • #10
    BEB
    Closed Accounts Posts: 71 ✭✭BEB


    eir: Tracey wrote: »
    Ok no problem. 

    I'm afraid we have to carry out troubleshooting steps as our tech team will not escalate the case or investigate without these steps being done first. 

    Feel free to PM me your mobile, PIN and name on the account. Can you also send on 3 examples of when the issues have happened, we will require - Date of calls, times, the number that was dialling you and where you were when you got the calls.

    Once we have this information we can query this with our tech team for you.  

    Thanks 

    Tracey 
    No need to be afraid this is what I'm requesting you to do.. And the signal strength is crap all the time not when I'm calling a particular number..I'll pm you anyway...


  • #11
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    BEB wrote: »
    eir: Tracey wrote: »
    Ok no problem. 

    I'm afraid we have to carry out troubleshooting steps as our tech team will not escalate the case or investigate without these steps being done first. 

    Feel free to PM me your mobile, PIN and name on the account. Can you also send on 3 examples of when the issues have happened, we will require - Date of calls, times, the number that was dialling you and where you were when you got the calls.

    Once we have this information we can query this with our tech team for you.  

    Thanks 

    Tracey 
    No need to be afraid this is what I'm requesting you to do.. And the signal strength is crap all the time not when I'm calling a particular number..I'll pm you anyway...
    Ok no problem.  

    I'll look into this for you and come back to you through PM's.

    Thanks

    Tracey 


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  • #12
    MMeepington
    Registered Users, Registered Users 2 Posts: 6 ✭MMeepington


    Eir don't escalate anything.they messed me around for ages, I wasted half a day on the phone and they had me drive to an Eir shop miles away and still didn't fix the problem. I lodged a formal complaint but that was not much better.
    Stay away from them....useless.


  • #13
    vwbeetleie
    Registered Users, Registered Users 2 Posts: 5 ✭vwbeetleie


    I'm also having the same problem I was with Meteor for years and no problems and then it changed to Eir I have no reception anywhere calls keep dropping I was in a big town today and had to use what's app to message people as people couldn't hear me on the phone. I've done the airplane mode and it's made no difference I've a Samsung S6 so it's not as if it's a crappy old phone. I'm due an upgrade and I'm seriously thinking of moving to a different network 


  • #14
    Ash.J.Williams
    Registered Users, Registered Users 2 Posts: 22,040 ✭✭✭✭Ash.J.Williams


    vwbeetleie wrote: »
    I'm also having the same problem I was with Meteor for years and no problems and then it changed to Eir I have no reception anywhere calls keep dropping I was in a big town today and had to use what's app to message people as people couldn't hear me on the phone. I've done the airplane mode and it's made no difference I've a Samsung S6 so it's not as if it's a crappy old phone. I'm due an upgrade and I'm seriously thinking of moving to a different network 
    I can safely say éir have no coverage worth paying for in Ireland and I'd be happy to debate that with éir. 


  • #15
    heroics
    Registered Users, Registered Users 2 Posts: 1,878 ✭✭✭heroics


    Ash.J.Williams wrote: »
    vwbeetleie wrote: »
    I'm also having the same problem I was with Meteor for years and no problems and then it changed to Eir I have no reception anywhere calls keep dropping I was in a big town today and had to use what's app to message people as people couldn't hear me on the phone. I've done the airplane mode and it's made no difference I've a Samsung S6 so it's not as if it's a crappy old phone. I'm due an upgrade and I'm seriously thinking of moving to a different network 
    I can safely say éir have no coverage worth paying for in Ireland and I'd be happy to debate that with éir. 
    Having used them Since September I pretty much agree with this. Calls dropping. No coverage where I had full 4G with vodafone, Trying to browse internet is a lottery. Sitting at my desk I can have anything from 4G to nothing using an Iphone 8. Even when I have 4G it is still slow compared to Vodafone. 

    If anyone is thinking of moving to Eir don't bother. Not only is the network useless the customer service is even worse probably because they know the network is useless and there is nothing they can do. 
     


  • #16
    heroics
    Registered Users, Registered Users 2 Posts: 1,878 ✭✭✭heroics


    Here are 2 attachments showing what I am talking about. 

    Image 1 shows speedtests done in Feb when i was supposedly on 4G (LTE) download speeds of 0.68, 1.93, 2.32

    Image 2 was just now. Sitting at my desk. First test done at 08:13 4G 34.8 Down, 2nd test done @8:18 3G 0.25 Down

    I am based in Blanchardstown Dublin btw. 


  • #17
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    heroics wrote: »
    Here are 2 attachments showing what I am talking about. 

    Image 1 shows speedtests done in Feb when i was supposedly on 4G (LTE) download speeds of 0.68, 1.93, 2.32

    Image 2 was just now. Sitting at my desk. First test done at 08:13 4G 34.8 Down, 2nd test done @8:18 3G 0.25 Down

    I am based in Blanchardstown Dublin btw. 
    Hi heroics ,

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • #18
    Leinster D
    Registered Users, Registered Users 2 Posts: 61 ✭✭Leinster D


    Hi all. I am due to complete finish my 24 month contract with Vodafone (€45 per month) in a few days and wish to move to a short term sim only plan as I don't need to buy a new phone. I never go over 100 minutes or texts a month and usually use about 3GB per month.

    [font=Verdana,Arial,Helvetica,sans-serif]I am an I phone 6 customer. The coverage with Vodafoneis excellent and may be difficult to complete with this but the lowest sim only short term plan with Vodafone is €25 per month.[/font]

    I am open to any providers and the best deal so far appears to be with EIR Mobile who provide €15 per month with unlimted calls, texts and 15GB data per month.

    Does anyone know if the Eir mobile coverage in particular in the following areas is good?

    Dublin 2,4,14,16,18 and South County Dublin

    Thanks


  • #19
    heroics
    Registered Users, Registered Users 2 Posts: 1,878 ✭✭✭heroics


    Leinster D wrote: »
    Hi all. I am due to complete finish my 24 month contract with Vodafone (€45 per month) in a few days and wish to move to a short term sim only plan as I don't need to buy a new phone. I never go over 100 minutes or texts a month and usually use about 3GB per month.

    [font=Verdana,Arial,Helvetica,sans-serif]I am an I phone 6 customer. The coverage with Vodafoneis excellent and may be difficult to complete with this but the lowest sim only short term plan with Vodafone is €25 per month.[/font]

    I am open to any providers and the best deal so far appears to be with EIR Mobile who provide €15 per month with unlimted calls, texts and 15GB data per month.

    Does anyone know if the Eir mobile coverage in particular in the following areas is good?

    Dublin 2,4,14,16,18 and South County Dublin

    Thanks

    I work in d15 live in north Wicklow and my wife’s family live in Dun Laoghaire. I have an iPhone 8 and can honestly say I would go back to Vodafone in a heartbeat if I wasn’t stuck in a contract. I have tried 2 phones and had replacement sim and made no difference. Calls drop. Signal randomly goes from 3G to 4G back to 3G while sitting in the same place. Even when I have 4G it’s slow compared to what I had with Vodafone. 3G is so slow can hardly browse web pages.

    My wife has an iPhone 6 and is with eir as well and has the same issue with slow non existent internet. Dropped calls. Missed calls because phone was unavailable etc.

    I’d much rather pay 20€ a month more than now if I could have Vodafone’s coverage back.


  • #20
    Ash.J.Williams
    Registered Users, Registered Users 2 Posts: 22,040 ✭✭✭✭Ash.J.Williams


    Éir are a scam... It's that simple. Is the coverage good in dublin? 


  • #21
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Ash.J.Williams wrote: »
    Éir are a scam... It's that simple. Is the coverage good in dublin? 
    Hi Ash.J.Williams,

    If you are experiencing any issues, please feel free to PM me the details.

    Thanks

    Thomas 


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  • #22
    The Nal
    Registered Users, Registered Users 2 Posts: 13,812 ✭✭✭✭The Nal


    With Eir. Just did a test in the garden. Best I can get is H+ 0.90Mbps download and 0.84Mbps upload. As attached.

    My Three work phone gives me 4G 48.56Mbps download and 19.58Mbps upload in the same spot at the same time. As attached.

    I can't take or make calls on the Eir phone, 75% of the call is lost by lack of coverage so looks like I'll have to switch. Missus is with Vodafone and has no problems.

    I seem to live in an Eir black spot. Templeogue, Terenure, Rathfarnham area. Old house in Rathfarnham was the same. Have had 3 phones in that time, all the same.

    Is there somewhere we can see detailed coverage from all companies - on a house by house level?


  • #23
    Ash.J.Williams
    Registered Users, Registered Users 2 Posts: 22,040 ✭✭✭✭Ash.J.Williams


    eir: Thomas wrote: »
    Ash.J.Williams wrote: »
    Éir are a scam... It's that simple. Is the coverage good in dublin? 
    Hi Ash.J.Williams,

    If you are experiencing any issues, please feel free to PM me the details.

    Thanks

    Thomas 
    I did ages ago 


  • #24
    Ash.J.Williams
    Registered Users, Registered Users 2 Posts: 22,040 ✭✭✭✭Ash.J.Williams


    The big question... Is patchy coverage nationwide enough to void a contract 


  • #25
    Ash.J.Williams
    Registered Users, Registered Users 2 Posts: 22,040 ✭✭✭✭Ash.J.Williams


    Had a comical chat with éir tech support. Apparently if your phone works in your house there's no case to answer. So there you go if you leave your house or "travelling" as they call it you're not guaranteed mobile service . I did put it to them that it's a "mobile " phone. 

    Asked about ending the contract and they mentioned the dreaded debt collector. 

    So if you live outside Dublin and drive éir may not be for you  


  • #26
    Chimmychonga
    Registered Users, Registered Users 2 Posts: 1 ✭Chimmychonga


    Recently came back to the emerald isle for a holiday. 3 weeks is all I'm here so of course eir 15gb data allowance and unlimited calls was a no brainer. It worked at the airport. I started heading west. It was then I realised I'd made a boo boo. Little or no coverage all the way home to roscommon. Could not receive whatsapp msgs unless I was passing through a town. Couldn't even load directions on maps. I was willing to just use wifi where I could and just chalk it down to lack of research before purchase. My fault. But then I started making phone calls and thats when it got ridiculous. I have a bar or 2 average inside my house which is usually enough to make and receive calls clearly but no. I cannot make out a word the person on the other side is saying to me. If I go outside the change is tiny but noticeable. They can hear me apparently but all I get is muffled crackly noise that vaguely resembles human speech. 3 days later and after reading this thread I'm going to have to bite the bullet and switch to another carrier. I wish I came here first so I am adding my story in the hopes others will not fall into eir scam. 

    I have the recordings of the calls which I would be happy to supply to Eir: Thomas but I've still yet to see anybody here who got satisfaction from support. I'm not going to waste what little time I have here arguing with robots.

    Rant over. Hope someone finds it useful.


  • #27
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Chimmychonga wrote: »
    Recently came back to the emerald isle for a holiday. 3 weeks is all I'm here so of course eir 15gb data allowance and unlimited calls was a no brainer. It worked at the airport. I started heading west. It was then I realised I'd made a boo boo. Little or no coverage all the way home to roscommon. Could not receive whatsapp msgs unless I was passing through a town. Couldn't even load directions on maps. I was willing to just use wifi where I could and just chalk it down to lack of research before purchase. My fault. But then I started making phone calls and thats when it got ridiculous. I have a bar or 2 average inside my house which is usually enough to make and receive calls clearly but no. I cannot make out a word the person on the other side is saying to me. If I go outside the change is tiny but noticeable. They can hear me apparently but all I get is muffled crackly noise that vaguely resembles human speech. 3 days later and after reading this thread I'm going to have to bite the bullet and switch to another carrier. I wish I came here first so I am adding my story in the hopes others will not fall into eir scam. 

    I have the recordings of the calls which I would be happy to supply to Eir: Thomas but I've still yet to see anybody here who got satisfaction from support. I'm not going to waste what little time I have here arguing with robots.

    Rant over. Hope someone finds it useful.
    Hi Chimmychonga ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    No network provider can guarantee indoor coverage due to third party factors. In relation to coverage while travelling, due to you constantly switching from one mast to another its difficult to sustain a stable connection.

    Thanks

    Thomas


  • #28
    Ash.J.Williams
    Registered Users, Registered Users 2 Posts: 22,040 ✭✭✭✭Ash.J.Williams


    eir: Thomas wrote: »
    Chimmychonga wrote: »
    Recently came back to the emerald isle for a holiday. 3 weeks is all I'm here so of course eir 15gb data allowance and unlimited calls was a no brainer. It worked at the airport. I started heading west. It was then I realised I'd made a boo boo. Little or no coverage all the way home to roscommon. Could not receive whatsapp msgs unless I was passing through a town. Couldn't even load directions on maps. I was willing to just use wifi where I could and just chalk it down to lack of research before purchase. My fault. But then I started making phone calls and thats when it got ridiculous. I have a bar or 2 average inside my house which is usually enough to make and receive calls clearly but no. I cannot make out a word the person on the other side is saying to me. If I go outside the change is tiny but noticeable. They can hear me apparently but all I get is muffled crackly noise that vaguely resembles human speech. 3 days later and after reading this thread I'm going to have to bite the bullet and switch to another carrier. I wish I came here first so I am adding my story in the hopes others will not fall into eir scam. 

    I have the recordings of the calls which I would be happy to supply to Eir: Thomas but I've still yet to see anybody here who got satisfaction from support. I'm not going to waste what little time I have here arguing with robots.

    Rant over. Hope someone finds it useful.
    Hi Chimmychonga ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    No network provider can guarantee indoor coverage due to third party factors. In relation to coverage while travelling, due to you constantly switching from one mast to another its difficult to sustain a stable connection.

    Thanks

    Thomas
    What's a reasonable sustained connection ?


  • #29
    Ash.J.Williams
    Registered Users, Registered Users 2 Posts: 22,040 ✭✭✭✭Ash.J.Williams


    And they're gone :) 


  • #30
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Ash.J.Williams wrote: »
    eir: Thomas wrote: »
    Chimmychonga wrote: »
    Recently came back to the emerald isle for a holiday. 3 weeks is all I'm here so of course eir 15gb data allowance and unlimited calls was a no brainer. It worked at the airport. I started heading west. It was then I realised I'd made a boo boo. Little or no coverage all the way home to roscommon. Could not receive whatsapp msgs unless I was passing through a town. Couldn't even load directions on maps. I was willing to just use wifi where I could and just chalk it down to lack of research before purchase. My fault. But then I started making phone calls and thats when it got ridiculous. I have a bar or 2 average inside my house which is usually enough to make and receive calls clearly but no. I cannot make out a word the person on the other side is saying to me. If I go outside the change is tiny but noticeable. They can hear me apparently but all I get is muffled crackly noise that vaguely resembles human speech. 3 days later and after reading this thread I'm going to have to bite the bullet and switch to another carrier. I wish I came here first so I am adding my story in the hopes others will not fall into eir scam. 

    I have the recordings of the calls which I would be happy to supply to Eir: Thomas but I've still yet to see anybody here who got satisfaction from support. I'm not going to waste what little time I have here arguing with robots.

    Rant over. Hope someone finds it useful.
    Hi Chimmychonga ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    No network provider can guarantee indoor coverage due to third party factors. In relation to coverage while travelling, due to you constantly switching from one mast to another its difficult to sustain a stable connection.

    Thanks

    Thomas
    What's a reasonable sustained connection ?
    A connection viable to make or receive a class, send or receive a text and to use mobile data.

    Thanks

    Thomas


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  • #31
    Ash.J.Williams
    Registered Users, Registered Users 2 Posts: 22,040 ✭✭✭✭Ash.J.Williams


    eir: Thomas wrote: »
    Ash.J.Williams wrote: »
    eir: Thomas wrote: »
    Chimmychonga wrote: »
    Recently came back to the emerald isle for a holiday. 3 weeks is all I'm here so of course eir 15gb data allowance and unlimited calls was a no brainer. It worked at the airport. I started heading west. It was then I realised I'd made a boo boo. Little or no coverage all the way home to roscommon. Could not receive whatsapp msgs unless I was passing through a town. Couldn't even load directions on maps. I was willing to just use wifi where I could and just chalk it down to lack of research before purchase. My fault. But then I started making phone calls and thats when it got ridiculous. I have a bar or 2 average inside my house which is usually enough to make and receive calls clearly but no. I cannot make out a word the person on the other side is saying to me. If I go outside the change is tiny but noticeable. They can hear me apparently but all I get is muffled crackly noise that vaguely resembles human speech. 3 days later and after reading this thread I'm going to have to bite the bullet and switch to another carrier. I wish I came here first so I am adding my story in the hopes others will not fall into eir scam. 

    I have the recordings of the calls which I would be happy to supply to Eir: Thomas but I've still yet to see anybody here who got satisfaction from support. I'm not going to waste what little time I have here arguing with robots.

    Rant over. Hope someone finds it useful.
    Hi Chimmychonga ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    No network provider can guarantee indoor coverage due to third party factors. In relation to coverage while travelling, due to you constantly switching from one mast to another its difficult to sustain a stable connection.

    Thanks

    Thomas
    What's a reasonable sustained connection ?
    A connection viable to make or receive a class, send or receive a text and to use mobile data.

    Thanks

    Thomas
    You're breaking my balls Thomas .. I'll simplify the question, how long of a phone call duration would you deem satisfactory before being cut off  ? 


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