Tyre company damage - options?

Ginger83 · 08-02-2018 11:25PM #1

I left my car in for tyres today, got a call to say a lock nut is damaged and they cant get a wheel off.

Wheels were swapped few months ago no problems.

Was basically told go to a mechanic.

Where do i stand?

rex-x · 08-02-2018 11:28PM

Are you trying to say they damaged the key or nut?

punisher5112 · 08-02-2018 11:29PM

Wheel nuts seize.

I would have thought they would have the gear to remove though.

colm_mcm · 08-02-2018 11:30PM

Ginger83 wrote: »

Where do i stand?

On the wheel brace.

Seriously though, the damage was probably caused the last time, guys just aren’t careful enough, and some lock nuts are crap.

OldMrBrennan83 · 08-02-2018 11:30PM

This post has been deleted.

Mech1 · 08-02-2018 11:32PM

Airguns dont work well with locknuts, @ the tyre depot or at the mechanics.
Add to this the terrible design of some of them, its not really anybodies fault that they fail regularly.

Mech1 · 08-02-2018 11:38PM

I really wish it was normal practice for the owner to remove before and replace after any wheel service work as then people would realize just what a poor solution they are.

Ginger83 · 08-02-2018 11:42PM

rex-x wrote: »

Are you trying to say they damaged the key or nut?

The nut. The special socket will now not go on the head of bolt as it looks like it was hammered inwards.

rex-x · 08-02-2018 11:44PM

Ginger83 wrote: »

The nut. The special socket will now not go on the head of bolt as it looks like it was hammered inwards.

Unfortunately the last time the wheels were put on it may have been damaged. Its not very likely the new garage have done the damage taking them off. They are often of poor and weak design and id recommend removing all 4 and replacing them with normal wheel nuts

Ginger83 · 08-02-2018 11:48PM

rex-x wrote: »

Unfortunately the last time the wheels were put on it may have been damaged. Its not very likely the new garage have done the damage taking them off. They are often of poor and weak design and id recommend removing all 4 and replacing them with normal wheel nuts

My brother changed the wheels by hand, he was a tyre fitter for 5/6 years. There is a sleeve around bolt which looks like head of nut has been hammered into.

Couldn't have been done last time as the socket would not have fitted on it.

CeilingFly · 08-02-2018 11:55PM

Oh, lock nuts - I despise them and discarded them years ago.

Its the previous guys that are to blame, not the current ones. Lock nuts must be tightened manually and never with airguns.

Think it's bad for you...

I had blow out on rural road. Couldn't change at side of road.. Local garage towed me. They spent 3 hours trying everything. Then towed to Dungarvan, had an overnight stay, local tyre centre (brilliant) tried everything from soldering to drilling.

3pm they somehow got it off - new tyre on and off I went.

€100 towing, €89 hotel, €60 basic clothing change, and just a €200 charge by tyre centre for new tyre and all the work.

Yep, I HATE locknuts.

But it's definitely the previous crowd that are to blame.

rex-x · 08-02-2018 11:59PM

Ginger83 wrote: »

My brother changed the wheels by hand, he was a tyre fitter for 5/6 years. There is a sleeve around bolt which looks like head of nut has been hammered into.

Couldn't have been done last time as the socket would not have fitted on it.

You cant really say he didnt damage them though. I understand what you are saying but really the only recourse you have is to pay to get them all removed and replaced with normal nuts. At least you wont have the concern anymore and it wont cost very much.

Ginger83 · 09-02-2018 12:03AM

rex-x wrote: »

You cant really say he didnt damage them though. I understand what you are saying but really the only recourse you have is to pay to get them all removed and replaced with normal nuts. At least you wont have the concern anymore and it wont cost very much.

Sure i was there. He used a socket by hand. It went fine like the other 3, now the head is an inch deeper than the rest and the socket cant get into it.

rex-x · 09-02-2018 12:07AM

Ginger83 wrote: »

Sure i was there. He used a socket by hand. It went fine like the other 3, now the head is an inch deeper than the rest and the socket cant get into it.

But it doesn't make any sense that the new garage would hammer anything in? Is it possible someone tried to steal your wheels and it went unnoticed? I mean there is a small chance it was the new garage but your odds of recourse are almost 0, for the headache id suck it up.

Del2005 · 09-02-2018 12:09AM

Ginger83 wrote: »

Sure i was there. He used a socket by hand. It went fine like the other 3, now the head is an inch deeper than the rest and the socket cant get into it.

Unless they took the wheel off and refiitted it then it's the last person who did something wrong, just because he didn't use an air gun doesn't mean he correctly threaded them, any damage has been them trying to remove it.

Ginger83 · 09-02-2018 12:18AM

rex-x wrote: »

But it doesn't make any sense that the new garage would hammer anything in? Is it possible someone tried to steal your wheels and it went unnoticed? I mean there is a small chance it was the new garage but your odds of recourse are almost 0, for the headache id suck it up.

Funny you should say that, i gave them the benefit of the doubt last time. Last time i had to stop at a garage, car shaking, they left a wheel loose.

rex-x · 09-02-2018 12:20AM

Ginger83 wrote: »

Funny you should say that, i gave them the benefit of the doubt last time. Last time i had to stop at a garage, car shaking, they left a wheel loose.

The same garage? If so maybe id shop elsewhere in future

JohnBoy26 · 09-02-2018 12:22AM

Ginger83 wrote: »

Funny you should say that, i gave them the benefit of the doubt last time. Last time i had to stop at a garage, car shaking, they left a wheel loose.

You're suppose to check the wheels nuts after 50km after getting the tyres changed as the nuts can come loose and will in some cases need re tightening. This warning is displayed in most tyre shops.

Ginger83 · 09-02-2018 12:22AM

rex-x wrote: »

The same garage? If so maybe id shop elsewhere in future

That doesn't help me now, i've 3 new tyres and a bald 1

rex-x · 09-02-2018 12:25AM

Ginger83 wrote: »

That doesn't help me now, i've 3 new tyres and a bald 1

A mechanic will get the locknut off quite easily, just bring it somewhere tomorrow and get it sorted then get the tyre swapped?

Ginger83 · 09-02-2018 12:27AM

JohnBoy26 wrote: »

You're suppose to check the wheels nuts after 50km after getting the tyres changed as the nuts can come loose and will in some cases need re tightening. This warning is displayed in most tyre shops.

I had done 3 miles!

JohnBoy26 · 09-02-2018 12:29AM

Ginger83 wrote: »

I had done 3 miles!

Not good then. Id say find a new tyre place the next time.

Ginger83 · 09-02-2018 12:30AM

rex-x wrote: »

A mechanic will get the locknut off quite easily, just bring it somewhere tomorrow and get it sorted then get the tyre swapped?

I think its amazing its a case of wasn't us f off.

I've a good mind to tell them to take other 3 tyres off and give me my money back.

wexie · 09-02-2018 12:32AM

Ginger83 wrote: »

I think its amazing its a case of wasn't us f off.

I've a good mind to tell them to take other 3 tyres off and give me my money back.

You'll have a helluva time getting to a different garage driving on your rims though...

rex-x · 09-02-2018 12:32AM

Ginger83 wrote: »

I think its amazing its a case of wasn't us f off.

I've a good mind to tell them to take other 3 tyres off and give me my money back.

I understand your mindset but i'm telling you the odds it was them is actually not that big. The man who delivers the bad news with locking nuts is always blamed and considering they succeeded with 3 wheels why would the 4th one be an issue? Just trying to balance out the situation for you here.

Ginger83 · 09-02-2018 12:33AM

JohnBoy26 wrote: »

Not good then. Id say find a new tyre place the next time.

This is a big very well known company.

wexie · 09-02-2018 12:34AM

Ginger83 wrote: »

This is a big very well known company.

Kinda like national chain type place or locally big/well known?

Ginger83 · 09-02-2018 12:34AM

rex-x wrote: »

I understand your mindset but i'm telling you the odds it was them is actually not that big. The man who delivers the bad news with locking nuts is always blamed and considering they succeeded with 3 wheels why would the 4th one be an issue? Just trying to balance out the situation for you here.

I reckon it was the 1st wheel they went at. A young lad didn't realise there was a different shaped nut.

Ginger83 · 09-02-2018 12:35AM

wexie wrote: »

Kinda like national chain type place or locally big/well known?

Bailieborough Cavan well known

JohnBoy26 · 09-02-2018 12:37AM

Ginger83 wrote: »

This is a big very well known company.

A good tyre place will always torque the nuts after changing the tyres.

rex-x · 09-02-2018 12:37AM

Ginger83 wrote: »

I reckon it was the 1st wheel they went at. A young lad didn't realise there was a different shaped nut.

That is possible of course but you don't know that for sure and certainly cant prove it so id treat them as innocent until proven guilty. I have seen this problem so many times and it is *almost* never the garages fault.

Tyre company damage - options?

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