Eir rural FTTH thread

Allison Puny Appetite wrote: »

28499 total FTTP nationwide between all operators in Q3 up from 19125 (49% increase). At least we'll finally make the FTTH Council's list of countries with at least 1% penetration.

https://www.comreg.ie/publication-download/quarterly-key-data-report-q3-2017

Average fixed broadband speeds continue to increase. In Q3 2017 approximately 81.5% of all fixed broadband subscriptions were equal to or greater than 10Mbps up from 76.5% in Q3 2016 12 . 70.5% of all fixed broadband subscriptions were equal to or greater than 30Mbps, up from 62.5% in Q3 2016.

70.5% of fixed connections at 30Mb/s or higher .......... I am really feeling the pain. I am not even in the 81.5% on 10Mb/s or greater

Are eir's FTTH cables available to other operators e.g. Vodafone?

Do Eir provide the router in advance of the installation or does the engineer bring it?

Hi

I got my ftth fitted 2 days ago I'm on the "up to 150" package.

On wifi standing beside the hub I can only get 50 and that is on the 5g on the 2.4g there not much difference. Should there be? It's about 47 on that

is anyone getting better speeds? Any way off improving it?

I would have thought there would be a big difference on the 5g to the 2.4

Well, as expected really, my fifth appointment for FTTH has come and gone and another no show :mad: When I rang, having been sent around the OpenEir/Eir/KN houses once more, there was no record of the appointment that was made 10 days ago. Just a note re a preliminary appointment that wasn't confirmed to OpenEir. I got cut off 3 times when the CS agent went to 'investigate' but I kept on ringing.

Next appointment is the 4th January as there's nothing available sooner. I am making a formal complaint, but each of the three are denying liability for the utter shambles - and blaming each other in the process. I have kept details of dates, times and persons spoken to, but I know I'm wasting my time

Let this be a lesson to anyone considering Eir - be prepared for a complete fiasco! Keep records of every phonecall, communication and CS agent's name. Remind them that you'll be wanting the phone records from the recorded calls.

patsryan wrote: »

Have you Tried running a Speedtest on Ethernet?

Yes it's really good about a 110 most off the time but would have liked wifi a little better than 50 is there a better hub you could buy?

pjwhite99 wrote: »

Would it be worth calling eir can they improve anything on there end?

I rang them. Waste of time. If you have light, you have fibre. Thing about a better router.

out of interest what are you using to test the wi fi speed, is it phone, say make and model, if laptop say make model and age. i have ftth and can test as well.

NB say the server you are using, i always use vodafone in dublin.

ok just now, in another room from router, solid walls, i get 51mb down and 98 up, on macbook pro, 7 years old, 8gb memory, ssd. on 5ghz its 98 down and 95 up, ping is 10 for both.

next to router its 95 on 2.5 and 130 on 5ghz,

out of interest do you know the length of the fibre cable from dp box to your house ie to ont on wall?

swoofer wrote: »

out of interest what are you using to test the wi fi speed, is it phone, say make and model, if laptop say make model and age. i have ftth and can test as well.

NB say the server you are using, i always use vodafone in dublin.

ok just now, in another room from router, solid walls, i get 51mb down and 98 up, on macbook pro, 7 years old, 8gb memory, ssd. on 5ghz its 98 down and 95 up, ping is 10 for both.

next to router its 95 on 2.5 and 130 on 5ghz,

out of interest do you know the length of the fibre cable from dp box to your house ie to ont on wall?

Thanks for the info that's good over wifi I'm well under that I'm 50 right beside hub. I have only used a iPhone 6s and I pad.

Will try some other devices to see.

Cable run is prob something around 200 to 300 meters at a guess

I was with Eir for my old copper line ??

eiei0 wrote: »

I was with Eir for my old copper line ??

My copper line stayed in place and still works.

Do you sill pay for both copper and fiber?? 

I disconnected the Copper line to connect my internal wiring to the F2000

If you have copper then your phone continues on it else it's VOBB, fibre still has a phone line charge regardless whether you avail of it or not

fritzelly wrote: »

garroff wrote: »

I rang them. Waste of time. If you have light, you have fibre. Thing about a better router.

Same with any company (VM included) - they won't provide support for wi-fi unless there is something actually wrong with it

Hmm interesting- have you tried separating the 5gHz network rather than running it in combined mode? May make a difference