Hotel have advertised a wedding open day on the day of our wedding

paddyirish23 · 13-12-2017 07:08AM #1

Hi all,
I'm just wondering is it normal for a hotel to have an open day on the day of someone's wedding as I've never seen it done before?
We're getting married In 2 weeks, have the full amount paid , and found out on Facebook that the hotel have advertised a wedding open day. I'm fairly pissed off that they didn't even have the decency to ask us or let us know about this. I'm meeting with them today but am I wrong to want them to cancel this?
Nothing on the contract about them having the right to hold anything like this either.
Thoughts?

Pawwed Rig · 13-12-2017 07:11AM

You are renting sections of the hotel not the whole thing. Why would this bother you?

paddyirish23 · 13-12-2017 07:19AM

Pawwed Rig wrote: »

You are renting sections of the hotel not the whole thing. Why would this bother you?

The hotel isn't the biggest and who's to stop people showing up eating and drinking what we are supplying for our guests as they arrive? Also, they will be showing them around the suite that we are going to be using for holding the cards and our stuff in not to mention them walking around our reception that we'll have set up for the meal.
We will be the only wedding as they can only cater for one at a time. I feel they should've at least given us a heads up and not found out from other people.

paddyirish23 · 13-12-2017 07:24AM

And I get that other people will be staying in the hotel that's a given but took actually hold an open day and have them bringing strangers around while our reception is on has me annoyed, I dunno am I being unreasonable here?

Addle · 13-12-2017 07:30AM

What time is the 'day' advertised as?
It's probably just to show the room set up.
If anything, they might add some extra bells and whistles to have the function looking its best..
I wouldn't worry about it.

The hotel is a public venue and you've chosen to marry during a festive period.
It will probably be busier than usual anyways.

Addle · 13-12-2017 07:32AM

paddyirish23 wrote: »

And I get that other people will be staying in the hotel that's a given but took actually hold an open day and have them bringing strangers around while our reception is on has me annoyed, I dunno am I being unreasonable here?

I doubt very much it will interfere with your reception.
Have you ever been to an open day?

Fann Linn · 13-12-2017 07:51AM

Talk to Joe!

paddyirish23 · 13-12-2017 07:52AM

Addle wrote: »

I doubt very much it will interfere with your reception.
Have you ever been to an open day?

Yes we've been to many of them while organising ours but never to one while a reception is actually taking place. Our reception starts at 2 and they've adverised 1 to 4pm.

Addle · 13-12-2017 07:57AM

paddyirish23 wrote: »

Yes we've been to many of them while organising ours but never to one while a reception is actually taking place. Our reception starts at 2 and they've adverised 1 to 4pm.

Your reception is starting relatively early.
But people will be looking at the function room. What time is dinner?
I'd mention your displeasure to the coordinator, but you can't stop other people being in the hotel.

paddyirish23 · 13-12-2017 08:08AM

Addle wrote: »

Your reception is starting relatively early.
But people will be looking at the function room. What time is dinner?
I'd mention your displeasure to the coordinator, but you can't stop other people being in the hotel.

Yes it's early but that's what we've chosen. The meal sits for 5pm. I get that people will be in the hotel anyway on the day but the function room is usually closed and I'm more pissed that we weren't informed about the open day as we've paid a lot of money for this reception. They'll also be showing them around the bridal suite that we are supposed to be using and all our stuff will be in the room. Herself is freaking out over everything as if she didn't have enough to be worrying about.

paddyirish23 · 13-12-2017 08:09AM

Fann Linn wrote: »

Talk to Joe!

I would be he's not up at this hour :-p

whoopsadoodles · 13-12-2017 08:14AM

Have you spoken to the hotel about your concerns?

KellyXX · 13-12-2017 08:18AM

That happened on our wedding day.
The place was full of people coming in and looking around and taking to the staff. Loads were even asking the band for cards and coming up to myself or my parents during dinner and asking us what we thought of the process and questions about the hotel. It was my wedding day, p1ss off.
It really put a downer on the day if I'm honest there was so many of them hanging around and annoying people. It was such an intrusion .

The photos are full of these random couples holding leaflets just standing around pointing and taking photos, a lot of them with parents etc.

If I knew that was going to happen in advance I would cancel. Probably too late now for you op, but ask a friend to be a bouncer or something. They won't get to enjoy your wedding but you might.

davo10 · 13-12-2017 08:18AM

paddyirish23 wrote: »

Yes it's early but that's what we've chosen. The meal sits for 5pm. I get that people will be in the hotel anyway on the day but the function room is usually closed and I'm more pissed that we weren't informed about the open day as we've paid a lot of money for this reception. They'll also be showing them around the bridal suite that we are supposed to be using and all our stuff will be in the room. Herself is freaking out over everything as if she didn't have enough to be worrying about.

Have you spoken to the hotel about this? Surely showing people around a bridal suite while it is occupied would turn potential newlyweds customers off rather than encourage them. I understand them showing the set functionroom before you enter it, I don't see what your problem with that is, as long as you have exclusive use once your guests are called in for dinner. Are you sure they will be showing attendees around your suite, or are you jumping to conclusions?

paddyirish23 · 13-12-2017 08:18AM

whoopsadoodles wrote: »

Have you spoken to the hotel about your concerns?

Meeting them today

irishgirl19 · 13-12-2017 08:23AM

I think you're totally justified in asking them not to have it on your day.
I wouldn't be happy with that at all

Don Kiddick · 13-12-2017 08:24AM

Just tell the hotel it's not on...nobody allowed into the bridal suite at all and nobody allowed into the dining area at any stage of your reception....they can't really say no to these requests...if they do you have to escalate immediately, be it talk to a higher authority within the hotel or your solicitor...at no time were you informed of this event taking place and you'd have them over a barrel legally if what you suspect is true

paddyirish23 · 13-12-2017 08:26AM

davo10 wrote: »

Have you spoken to the hotel about this? Surely showing people around a bridal suite while it is occupied would turn potential newlyweds customers off rather than encourage them. I understand them showing the set functionroom before you enter it, I don't see what your problem with that is, as long as you have exclusive use once your guests are called in for dinner. Are you sure they will be showing attendees around your suite, or are you jumping to conclusions?

No it says it in the ad come see their bridal suite and room set up for your big day. I feel like telling them they need to cancel or rearrange it as I've family I Don't talk to but if they spot this they will take advantage and arrive over to it. Our only issue with the room being shown is well have personal pictures up with the cake. Again surely they should've told us about this??

dudara · 13-12-2017 08:27AM

Technically, while you’re checked in and using the bridal suite, it is your abode. No one should be entering except hotel staff.

Judging by what you’re saying, I’d be fairly upset too. But talk to the hotel, ask them what they’re going to do to assure you that your wedding won’t be interrupted or put upon. Ask them to confirm to you that all your possessions etc will be safe while they are having their open day.

KellyXX · 13-12-2017 08:30AM

Oh I forgot the best bit. The manager was bringing people into our reception too while we were eating and later on too and pouring our wine into glasses for them.
I didn't see that but got told afterwards by my other half who was fuming also.
I would make them cancel it if I were you.

Whispered · 13-12-2017 08:36AM

I'd be surprised if they intend to show the bridal suite after you've checked in. I wouldn't be happy about the open day at all. I don't think you're being unreasonable.

paddyirish23 · 13-12-2017 08:40AM

dudara wrote: »

Technically, while you’re checked in and using the bridal suite, it is your abode. No one should be entering except hotel staff.

Judging by what you’re saying, I’d be fairly upset too. But talk to the hotel, ask them what they’re going to do to assure you that your wedding won’t be interrupted or put upon. Ask them to confirm to you that all your possessions etc will be safe while they are having their open day.

I've a feeling they will tell us that we can't check in until after it's over! God today is going to be fun and here I was thinking everything was going nice and smoothly ðŸ˜‚

Don Kiddick · 13-12-2017 08:55AM

paddyirish23 wrote: »

I've a feeling they will tell us that we can't check in until after it's over! God today is going to be fun and here I was thinking everything was going nice and smoothly ðŸ˜‚

Well that's not going to happen, you have the church.. pics and when you arrive at the hotel you'll want to freshen up before the meal...they can't have people traipsing in and out of the room as you arrive ...

Blingy · 13-12-2017 09:00AM

KellyXX wrote: »

Oh I forgot the best bit. The manager was bringing people into our reception too while we were eating and later on too and pouring our wine into glasses for them.
I didn't see that but got told afterwards by my other half who was fuming also.
I would make them cancel it if I were you.

That is disgraceful. I hope you demanded a large discount when paying the bill.

KellyXX · 13-12-2017 09:02AM

Blingy wrote: »

That is disgraceful. I hope you demanded a large discount when paying the bill.

We tried, but failed.
They didn't want to know.
Quoting TS and C's etc.
They said the wine wasn't ours, but it was. We ended up paying for it.

Blingy · 13-12-2017 09:03AM

KellyXX wrote: »

We tried, but failed.
They didn't want to know.
Quoting TS and C's etc.
They said the wine wasn't ours, but it was. We ended up paying for it.

Oh my god. That's ridiculous.

KAGY · 13-12-2017 09:05AM

If it does happened make sure someone (or everyone) tells the visitors that's you wouldn't recommend it as the hotel does exactly what they're doing to you. Nobody wants that sh!t on their day and the visitors are there presumably to rate the place and should be turned off by it

KellyXX · 13-12-2017 09:05AM

Blingy wrote: »

Oh my god. That's ridiculous.

The whole affair is ridiculous.
Hotels should never ever hold an event on someone else's wedding day, especially a wedding fair. As much as they promise it won't interfere, couples and parents will just flood into the wedding they see going on at the time for a nose.

Addle · 13-12-2017 09:11AM

Any showcase I've been to has been in a unoccupied function room, which yours will be until 4.
Anything other than that is unreasonable imo.

KAGY · 13-12-2017 09:15AM

I'd look for a written statement from the hotel starting that no non hotel personnel will be allowed look in your room after you've checked in, no non guests be allowed in reception room while it's being used

A few letters /emails from (your friends) prospective customers along the lines of "I was interested in your open day but I see that we will be intruding on someone's special day. We will not be attending/ considering your hotel as you may do the same to us / treat guests with such disrespect etc"

Obviously better worded and all different enough not to be obvious

mrs.doubt.fire · 13-12-2017 09:19AM

In your very first post you said you have already paid the hotel in full, I dont understand why you have the full amount paid to the hotel already, maybe times have changed since I got married but back in my day (almost 30 years ago) you paid a deposit when you booked the hotel and the balance was paid on the day just before you sat down to dinner.

A wedding fair this time of year ? Is that normal ??

Unfortunately some times contracts are not worth the paper they are written on, contact your solicitor before your meeting with the hotel today, bring your contract to the solicitor so he/she can read it to give you better advice. Best of luck. Let us know how you got on.

Hotel have advertised a wedding open day on the day of our wedding

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