Eir rural FTTH thread

garroff wrote: »

Rang Eir re very poor Fibre speeds. Told my Router is faulty. Going to post me a new one. Bet my router is not faulty. I could wall paper my room with Eir routers, gathered over the years.

Sometimes the only way to fix a faulty line is to cut it outside the house then when they do their tests they will see a fault. The engineer who comes to fix it may spot an issue with the line.
You can get packet loss from a broken leg on a pair. It will lock on and give broadband but it'll be terrible with collisions. If there's an analogue phone line on the same order you'll know for sure if there's no dial tone or heavy crackling or even a double dial tone as if two phone lines were coming down your line because in essence there very well could be. It could be a faulty port but these are only applicable to FTTC or ftte not ftth

The Cush wrote: »

Vodafone can retail over open-eir's FTTH network when it chooses to and according to a post here a while ago from someone who contacted them about it they will be doing so from some point next year.



SIRO's wholesale network is a joint venture business between Vodafone and the ESB, they and others retail over the SIRO network, nothing preventing them retailing over other networks too.

I really hope vodafone get on the network soon. I was with them earlier this year and they were a joy to deal with (compared to Eir anyway) Eir are an absolute disgrace of a company.

I got my FTTH connection last Wednesday. It was extremely slow on Thursday (<1Mbit/s) and was not working at all on Friday. I spent 4 hrs on the phone to them Friday and Saturday trying to get it resolved and I still have no connection. They only just told me today that they assigned the port for the connection to the wrong exchange and that the issue will not be resolved before this wednesday. They keep telling me that a ticket has been raised for the fault and that it takes 48 hrs to resolve a ticket.

Only a company as bad as eir could slow down the speed of light to a snail's pace... >:|

oleras wrote: »

OpenEir finally arrived this morning to me after missing an install date last Thursday and Friday.

The guy that came could not have been nicer. The ducting was a no go from the start, too narrow, so i was happy enough for him to attach it to the gable end (bungalow) and he ran it through the attic and dropped it into a bedroom in the middle of the house, where the previous router was.

A little over 2 hours from start to finish.

5GHz wifi speed test below on the phone, the 2.4GHz APN comes in around 60, i need to play around with different channels.

What contract are you on...150/300/1000?

oleras wrote: »

150.

Excellent result

Heighway61 wrote: »

Is it worth the €200 Digiweb install charge to avoid the poor Eir customer service and router?

Having spent 5 months dealing with Eir, I gave up, signed up with Digiweb, and got installed the same week. Great company to deal with, router is fine, so yes, go with Digiweb would be my advice. The router alone will save you grief, and the cost of forking out for a new one, or extenders.

garroff wrote: »

Eir does not seem to be interested in advertising FTTH. They have finished the fibre in my area and not a notice on the road and an article in the local paper. Local information is non existing and unless you meet the installer on the road the info you get is inaccurate.
Also is it the third highest priced in the world?.

True, they are more interested in completing the 300K project than getting people connected as they have to finish it within a time frame.

In fairness, they do show up at the ploughing championships to lets the country people of Ireland (and NewsTalk) know whats going on thats prob 50% of their marketing budget

oscarBravo wrote: »

Completing the 300k project: open eir.

Getting people connected: eir retail (and others).

Different businesses, different interests.

I don't know any company other than eir has the privilege to use FTTH network

All the cabling is done here in dundrum ,co tipp and all the splicing too. EveryThing is in place but it seems that eir are only turning on fibre services on a road by road basis......is this normal ?
I can see the roads out of dundrum that are live but th road my village is on (knockavilla) isn’t live yet.

I believe that it will be turned up around mid December but eir simply won’t provide ANY info and I’ve been ringing them almost on a weekly basis asking.

Strange thing too is that when u meet the eir guys at the exchange or on the road, they play dumb which is really pissing me off.

How can I find out when I can order fibre ?

Allison Puny Appetite wrote: »

Yes it is normal. That is how they operate. Keep checking the eir retail site daily is your only realistic option.

To be honest, it’s extremely annoying as eir customer service seem to know absolutely nothing

ctlsleh wrote: »

Some KN lads in my estate today, they were putting in either ducting for the fibre or fibre itself into the ducts in the path.......what is usually the process......?

Do they put in the duct for the fibre first, then feed the fibre through it?

I assume it’s a few weeks before it goes live in the system and before they can do the drops to your house.....?

Very exciting, almost there.....!! Wondering if anyone knows the timescales involved....?

Seems that was SIRO and not (Open)Eir's FTTH

kn2k10 wrote: »

Got 1000mb FTTH installed today, took about 3 or 4 hours for the installation to complete and I'm thrilled with the result, it was worth waiting for.

You lucky sod...

I would have thought that the 1gb option would be giving a faster download seeing as its end to end fibre ?

How much is that costing you a month ?

thehorse wrote: »

You lucky sod...

I would have thought that the 1gb option would be giving a faster download seeing as its end to end fibre ?

How much is that costing you a month ?

It's 101 euro, and yeh the upload is throwing me off a bit.

naughto wrote: »

Is that over wifi

Over cat 5e ethernet.