Eir rural FTTH thread

oleras · 16-11-2017 06:48PM

I was able to place an order back in Aug using my eircode but nothing came of that, no big shock really as nothing was actually connected up.

Kn were back a few weeks ago doing some final tests and told me it would be live from the first week in Nov.

So, tuesday i ordered online, the €50/month for 12 months 150mb package.

Wed morning i get the confirmation email with my costs set out as €56 for the first 6 months and then €81 for the next 6 months.

You really couldn't make this sh1t up.

40 mins on the phone and i am told it is all sorted and i will get a new confirmation email with the revised charges stated for the 12month contract.

No email last night.

I did get an installation date though for next Thursday morning.

Slowly slowly catchy monkey.

Jpmarn · 17-11-2017 04:51PM

Just a report from the Inch St. Lawernce exchange which serves Caherconlish and Ballyneety Co. Limerick. Since the trunk Fibre line coming my direction from the exchange became live in early October there are 13 connections out of a possible 25 premises. The uptake is about 1 out of every 2 premises. The last install I know of that happened on my road is my sister's house last Wednesday week the 8th. Looking around the other roads within my own exchange area and some other nearby areas I only can detect a connection out of every 4 or 5 premises. Can anyone on this forum that have ftth in your area what the uptake is like?

Jpmarn · 17-11-2017 04:56PM

I was up in Hospital village Co. Limerick earlier in the week. I can report that there are works going on with the rollout of ftth to the exchange area. There was a coil of cable tied up to a pole just out on the Emly and Tipperary road. First connections are due Winter/Spring 18.

glen123 · 17-11-2017 07:03PM

Jpmarn wrote: »

Just a report from the Inch St. Lawernce exchange which serves Caherconlish and Ballyneety Co. Limerick. Since the trunk Fibre line coming my direction from the exchange became live in early October there are 13 connections out of a possible 25 premises. The uptake is about 1 out of every 2 premises. The last install I know of that happened on my road is my sister's house last Wednesday week the 8th. Looking around the other roads within my own exchange area and some other nearby areas I only can detect a connection out of every 4 or 5 premises. Can anyone on this forum that have ftth in your area what the uptake is like?

Similar uptake (i am not far from the areas you mentioned) Out of the 6 houses in the vicinity, only 3 connected. But possibly not everyone knows about ftth as nobody ever landed on my door step to inform it was available and no leaflets in the post.

Btw, got connected to Digiweb. No tweaking of my own equipment was needed. Macbook is getting 150mbit/s from the FritzBox (wired) and sometimes even more despite being on 150 package. WiFI coverage better. No DNS changes were needed (my Xiaomi refused to work unless DNS was changed while using Eir)

17-11-2017 07:20PM

Slightly higher take uo around here, about 6 in 10, but those who haven't taken it are mostly elderly and have no interest in being connected at all and have no IT kit at all, some may still be on DSL and have no interest in upgrading as it's fast enough for what they want.

Gonzo · 17-11-2017 08:00PM

Deleted User wrote: »

Slightly higher take uo around here, about 6 in 10, but those who haven't taken it are mostly elderly and have no interest in being connected at all and have no IT kit at all, some may still be on DSL and have no interest in upgrading as it's fast enough for what they want.

about half the houses in my area has FTTH now. One of my neighbours are an eldary couple, they currently have Vodafone 8 meg DSL and a mobile pay as you go plan with 30gb of data per month. They have no interest in FTTH as it's far too expensive for them and they are even thinking of getting rid of the landline/broadband as they are more than happy with their pay as you go mobile broadband and don't get anywhere near their allocated 30gb of data per month.

turbbo · 17-11-2017 08:27PM

Gonzo wrote: »

about half the houses in my area has FTTH now. One of my neighbours are an eldary couple, they currently have Vodafone 8 meg DSL and a mobile pay as you go plan with 30gb of data per month. They have no interest in FTTH as it's far too expensive for them and they are even thinking of getting rid of the landline/broadband as they are more than happy with their pay as you go mobile broadband and don't get anywhere near their allocated 30gb of data per month.

Nearly thinking that myself!

Bored Accountant · 17-11-2017 11:10PM

I think there the take up rate is around 20% to date for the 100,000 or so premises passed.

9726_9726 · 17-11-2017 11:23PM

50% uptake is a planner's wet dream. Where did the 20% of the first 100K figure come from? TBH even that is good, considering apathy, people in contacts, etc.

KOR101 · 18-11-2017 11:51AM

9726_9726 wrote: »

50% uptake is a planner's wet dream. Where did the 20% of the first 100K figure come from? TBH even that is good, considering apathy, people in contacts, etc.

Comreg has 19,125 FTTH connections at end June '17, but that includes SIRO and Eir's town FTTH project.

kn2k10 · 18-11-2017 02:03PM

Has anyone run into a similar issue like this?

Both fibrerollout and eir's website says FTTH is available at my address, however when navigating to purchase a package on eir's website, it still says FTTH is available at my address, but it presents my 3 identical 24mb packages for 76 euro per month. Seems like something is pretty wrong here.

ED E · 18-11-2017 03:50PM

Call them, ordering from the site is asking for trouble.

Jpmarn · 18-11-2017 04:25PM

I posted about the take up on my road yesterday at just over 1 house out of every 2 on ftth. It was partly as a result of a good sales drive that started in mid September and continued up til about a month ago. I had 2 or 3 visits from Eir sales staff plus a mail drop from the postman informing of the availability of fibre. It seems that the ordinary person in the street don't notice any changes on
the telephone poles. The local national school just down my road has yet to connect to it. And to a more substantial national school elsewhere in my exchange area where fibre is passing isn't on it either.

oscarBravo · 18-11-2017 06:31PM

Jpmarn wrote: »

And to a more substantial national school elsewhere in my exchange area where fibre is passing isn't on it either.

I think I've mentioned this before, but: the primary schools are in contract with their existing providers, and probably won't get a fibre connection until those contracts go out to tender again.

eiei0 · 19-11-2017 02:50PM

Everything has been in place here for months now and still no sign of it going live, there was a rep around a few weeks back he said it should be live before Christmas but I can't see it, he didn't call here so I have no more info,

West of Kildare town here,

Bus Boy · 19-11-2017 05:24PM

We had Eir out last year after being told that if we got a landline in we would be able to avail of Eir's Broadband. When the engineer arrived out he said that as we were 6km's outside of the town of Ennsicrone and the line wouldn't support it. Does anyone know if this has changed of late as I don't want to waste mine and Eir's time again. The other Broadband options aren't available to us as the house is surrounded by trees.

Thanks in advance.

garroff · 19-11-2017 07:42PM

Rural fibre bb speed very bad all day. Anyone else have this broblem?

19-11-2017 08:12PM

garroff wrote: »

Rural fibre bb speed very bad all day. Anyone else have this broblem?

I had some sluggishness a couple of hours ago.
Could be a core ISP issue.

tsue921i8wljb3 · 19-11-2017 08:20PM

Bus Boy wrote: »

We had Eir out last year after being told that if we got a landline in we would be able to avail of Eir's Broadband. When the engineer arrived out he said that as we were 6km's outside of the town of Ennsicrone and the line wouldn't support it. Does anyone know if this has changed of late as I don't want to waste mine and Eir's time again. The other Broadband options aren't available to us as the house is surrounded by trees.

Thanks in advance.

Enter your Eircode on the following two pages and post the results:

http://fibrerollout.ie (Check 300k)

https://www.dccae.gov.ie/en-ie/communications/topics/Broadband/national-broadband-plan/high-speed-broadband-map/Pages/Interactive-Map.aspx

Bus Boy · 19-11-2017 09:03PM

Many Thanks navi. Unfortunately you have to have a phone line for the first linky to work However, when I checked your second link it said we are in the 'Amber Area' - which are the target areas for the State Intervention of the National Broadband Plan. So i guess we will have to live in the dark age for a little while longer.

Johnboy1951 · 19-11-2017 09:21PM

Bus Boy wrote: »

Many Thanks navi. Unfortunately you have to have a phone line for the first linky to work However, when I checked your second link it said we are in the 'Amber Area' - which are the target areas for the State Intervention of the National Broadband Plan. So i guess we will have to live in the dark age for a little while longer.

At the first link select "Check Rural 300k" and then enter your eircode in the new page.

Bus Boy · 19-11-2017 09:31PM

Thanks @Johnboy1951, typical, we are right inbetween ‘Rural Fibre Routes’, answers my question :-(

tsue921i8wljb3 · 19-11-2017 10:27PM

Bus Boy wrote: »

Many Thanks navi. Unfortunately you have to have a phone line for the first linky to work However, when I checked your second link it said we are in the 'Amber Area' - which are the target areas for the State Intervention of the National Broadband Plan. So i guess we will have to live in the dark age for a little while longer.

Yes unfortunately you are out of luck.

banjopeter · 20-11-2017 09:55AM

garroff wrote: »

Rural fibre bb speed very bad all day. Anyone else have this broblem?

Have had similar issues in rural Galway, with sluggishness and dropouts on my 150mb FTTH package. Contacted Digiweb, who were good to deal with. They say the network operators Openeir are trying to figure out what is causing the packet loss that is the source of the problem (it's not just me who is having unstable connections). Digiweb put me in contact with their level 2 tech guy, who was very apologetic, and immediately gave me one months credit. They are dependent on Openeir, so I understand their position. If I was dealing with Eir, I would still be on hold with that awful muzak buzzing in my ear

garroff · 20-11-2017 11:54AM

Thanks for the info Banjopeter. Unfortunately I now have call Eir for an update.Bet they'll say the fault is on my end!!!!

hmboards · 20-11-2017 01:38PM

fme wrote: »

Have signed up for phone and broadband (Dual Play - Anytime) for what they said was 63 per month for 150Mb (actually 50pm for 6months and 76pm after that), with a 50e cashback. I resisted switching the TV from Sky, although they are offering a free (non-brand) 10" tablet for doing that.
As there is also a cooling off period from install date, I'm wondering is this the best deal I can get..?
Install date set for 22 Nov

Did you get any updates on your order at all? Curious if anybody on the Tara exchange has an order going through the eir system smoothly!

tsue921i8wljb3 · 20-11-2017 01:42PM

hmboards wrote: »

Did you get any updates on your order at all? Curious if anybody on the Tara exchange has an order going through the eir system smoothly!

Tara was pushed back in the latest map update. It had been due to go live on Nov 8th but now states Winter 2017/2018 so there most likely has been some holdup.

hmboards · 20-11-2017 02:08PM

Allison Puny Appetite wrote: »

hmboards wrote: »

Did you get any updates on your order at all? Curious if anybody on the Tara exchange has an order going through the eir system smoothly!

Tara was pushed back in the latest map update. It had been due to go live on Nov 8th but now states Winter 2017/2018 so there most likely has been some holdup.

Thanks Allison Puny Appetite. They have some of the houses on the exchange marked as live though in the latest map.

tsue921i8wljb3 · 20-11-2017 02:25PM

hmboards wrote: »

Thanks navi. They have some of the houses on the exchange marked as live though in the latest map.

That is strange. It's hard to know what to believe when on one hand you have someone publishing a delayed deadline and presumably someone else from the same organisation colouring houses as live in the same map update.

garroff · 20-11-2017 03:17PM

Rang Eir re very poor Fibre speeds. Told my Router is faulty. Going to post me a new one. Bet my router is not faulty. I could wall paper my room with Eir routers, gathered over the years.

Eir rural FTTH thread

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