Michael O'Leary can't even manage his own business......

Fr_Dougal · 17-09-2017 04:46PM #1

Surprised there isn't a thread on this already.

So Ryanair are randomly cancelling flights from now until November 1st, not just flights already booked; but flights that can be booked from now until then.

They've claimed that they have informed passengers who are supposed to fly up to and including the 20th of September if their flight has been cancelled, but many unhappy customers are turning up for flights having not been notified.

Yeah they offer cheap flights, but would you book with them considering if your flight is randomly cancelled you'll end up paying way more with another airline due to the short notice.

Link: https://www.rte.ie/news/2017/0917/905380-ryanair-say-eight-irish-flights-among-todays-cancellat/

Cheshire Cat · 17-09-2017 04:49PM

Fr_Dougal wrote: »

Surprised there isn't a thread on this already.

So Ryanair are randomly cancelling flights from now until November 1st, not just flights already booked; but flights that can be booked from now until then.

They've claimed that they have informed passengers who are supposed to fly up to and including the 20th of September if their flight has been cancelled, but many unhappy customers are turning up for flights having not been notified.

Yeah they offer cheap flights, but would you book with them considering if your flight is randomly cancelled you'll end up paying way more with another airline due to the short notice.

Link: https://www.rte.ie/news/2017/0917/905380-ryanair-say-eight-irish-flights-among-todays-cancellat/

There are two threads already! One in Consumer Issues and one in Aviation

branie2 · 17-09-2017 05:22PM

Only 2% of flights are cancelled though

Fr_Dougal · 17-09-2017 05:27PM

branie2 wrote: »

Only 2% of flights are cancelled though

That's what Ryanair initially said:

Up to 50 flights per day (less than 2% of flights) have been cancelled for the next six weeks.

Today alone they've cancelled 81

Source: http://www.thejournal.ie/ryanair-cancelled-flights-2-3601822-Sep2017/

Wombatman · 18-09-2017 10:57AM

He has been trying to influence governments, airports, Brexit and other companies for years with his smug I know better attitude.

Any time there is a case of mismanagement (Banks, AGS, Health Service, Schools, transport etc) you get the MOL fan boys out with the "If MOL was in charge he would sort this out in a trice" line.

Turns out he can't even get a simple issue like staff rostering right, something that would be management 101 to any competent restaurant manager or 'corner shop owner'.

Hopefully some other airline will start an ad campaign pointing out they have an efficient HR department.

NIMAN · 18-09-2017 10:58AM

At least he knows how to spell business.

KERSPLAT! · 18-09-2017 10:59AM

Busi nees

CruelCoin · 18-09-2017 11:01AM

Wombatman wrote: »

Hopefully some other airline will start an ad campaign pointing out they have an efficient HR department.

"I only fly with Aer Lingus because they have a fantastic rostering program"

Said no advertisement ever....

Pac1Man · 18-09-2017 11:04AM

Poor Michael. We'll see him picking up multi-pack Koka Noodles soon.

valoren · 18-09-2017 11:05AM

You think O'Leary is actually in charge of the staff rostering?

"Your leave request for 18/09/17 (Full Day) has been approved by MOLUSR at 14.22.46pm on 13/08/17"

CeilingFly · 18-09-2017 11:05AM

Wombatman wrote: »

Turns out he can't even get a simple issue like staff rostering right, something that would be management 101 to any competent restaurant manager or 'corner shop owner'.

Ever done a roster for 12,000 staff spread about 85 different bases travelling to 200+ countries and contend with air traffic delays, ground delays etc. and ensure all meet very strict airline safety regulations?

Methinks not.

Doesn't excuse the current shambles, but to compare it to doing a roster for a shop or restaurant is plain stupid.

murpho999 · 18-09-2017 11:05AM

Do you really think Michael O'Leary rocks into work as CEO every day and organises staff rosters?

moonlighting · 18-09-2017 11:05AM

Anytime there is usually staffing problems within a business the problem links right back to management being to stingy with money and not hiring enough staff or paying the staff they have.

Crea · 18-09-2017 11:05AM

The only problem they have with rostering is that they don't have enough pilots. A load left Ryanair to go to Norwegian Airlines.

Wombatman · 18-09-2017 11:13AM

murpho999 wrote: »

Do you really think Michael O'Leary rocks into work as CEO every day and organises staff rosters?

Had this issue reached such clusterfcuk proportions in another company, MOL would be the first one to declare that the buck stops with the CEO.

Instead taking responsibility he is blaming the staff, air traffic controllers, regulators and the weather (which has been pretty good).

SB_Part2 · 18-09-2017 11:19AM

Is this not because loads of pilots left to join another airline?

18-09-2017 11:20AM

murpho999 wrote: »

Do you really think Michael O'Leary rocks into work as CEO every day and organises staff rosters?

He's the CEO of the company.

He is responsible for everything that happens on his watch and you can be damn sure he's responsible for the fact that the airline is cancelling departures due to being short staffed.

I know someone who used to be a pilot with Ryanair. Had a party the day he left. O'Leary sets the tone from the top down and he is reaping what he has so enthusiastically sown over the years.

Just out of interest who would you blame for the situation?

murpho999 · 18-09-2017 11:20AM

Wombatman wrote: »

Had this issue reached such clusterfcuk proportions in another company, MOL would be the first one to declare that the buck stops with the CEO.

Instead taking responsibility he is blaming the staff, air traffic controllers, regulators and the weather (which has been pretty good.

Where has he done this.

Only about 2% of flights affected. It's an embarrassment but not a disaster.

98% of flights are fine.

Wouldn't have a thread started if it was any other airline.

murpho999 · 18-09-2017 11:22AM

Deleted User wrote: »

He's the CEO of the company.

He is responsible for everything that happens on his watch and you can be damn sure he's responsible for the fact that the airline is cancelling departures due to being short staffed.

I know someone who used to be a pilot with Ryanair. Had a party the day he left. O'Leary sets the tone from the top down and he is reaping what he has so enthusiastically sown over the years.

Just out of interest who would you blame for the situation?

I don't have enough details about how their rostering system works, but HR and Operations have to come into question.

Collie D · 18-09-2017 11:24AM

murpho999 wrote: »

Wouldn't have a thread started if it was any other airline.

Perhaps not but you could be pretty certain MOL would be crowing from the rooftops if this was BA or Aer Lingus.

When he's so quick to criticise everyone else from governments to competitors he has to expect it back which was the OP's point.

blinding · 18-09-2017 11:25AM

O 'Leary is a Grade A Tosser and was Probably Tossing Off when the Pilots were moving to pasture new .

CeilingFly · 18-09-2017 11:25AM

Wombatman wrote: »

, air traffic controllers, regulators and the weather (which has been pretty good).

Pretty good weather??? Are you serious?

Substantial weather issues in many parts of Europe over the summer. - Just like rostering is like your corner shop, weather is the same all over Europe as in some village in Ireland

ATC? - Substantial issues with French ATC during the summer.

Airport delays - Spain was a disaster this year.

Regulators? - Ryanair must adhere to new rules about calendar year.

Ryanairs problam is all these issues came together and because of the tight scheduling they operate, it split at the seams.

There's a general shortage of pilots, so not many avaialble to operate on short term contracts.

As for 140 leaving for Norwegian - Ryanair have about 2500 pilots, so not the big exodus that the hysterical media make it out to be.

Still no excuse for the shambles

BillyBobBS · 18-09-2017 11:25AM

murpho999 wrote: »

Do you really think Michael O'Leary rocks into work as CEO every day and organises staff rosters?

Do you think the head of the HSE does?

18-09-2017 11:26AM

murpho999 wrote: »

I don't have enough details about how their rostering system works, but HR and Operations have to come into question.

And you don't think O'Leary has any insight into HR and Ops? What do you think he does all day, mouth off about Aer Lingus in the media?

He's the CEO, the buck stops in his office. That's the way it works and always has done. If it turns out that HR / Ops have been engaged in a cover-up of some description then fair enough, but I suspect that is very unlikely.

super_furry · 18-09-2017 11:28AM

Ryanair is suffering from a staff exodus because of the way they've treated their workers for decades. They can't hold onto staff now who use Ryanair for training and then leave for other companies where conditions are much better. All this stuff about holiday rosters is only half the truth, the reason it's an issue is because they have such a huge turnover of staff.

osarusan · 18-09-2017 11:28AM

The begrudgery gene in my DNA likes the idea of him squirming somewhere.

mikeysmith · 18-09-2017 11:29AM

moonlighting wrote: »

Anytime there is usually staffing problems within a business the problem links right back to management being to stingy with money and not hiring enough staff or paying the staff they have.

Ya
Who would have thought not looking after the pilots who fly the planes might cause problems

Yamanoto · 18-09-2017 11:32AM

murpho999 wrote: »

Where has he done this.

Only about 2% of flights affected. It's an embarrassment but not a disaster.

98% of flights are fine.

Wouldn't have a thread started if it was any other airline.

Probably because EI's Stephen Kavanagh or Christoph Mueller before him weren't regularly appearing in the media to excoriate rivals, regulators or airport operators for precisely the kind of incompetence that's transpired at Ryanair this week.

gramar · 18-09-2017 11:39AM

murpho999 wrote: »

Where has he done this.

Only about 2% of flights affected. It's an embarrassment but not a disaster.

98% of flights are fine.

Wouldn't have a thread started if it was any other airline.

2% of about 1800 daily flights is about 35 flights every day for 6 weeks.
That's a lot of disrupted plans for a lot of people.

JC01 · 18-09-2017 11:39AM

Meh, I was stunned to learn they operate over 2500 flights a day! That's genuinely staggering when you consider how much goes into one single flight.

So emm ya I'm not sure I agree with you saying he doesn't know what he's at...

diomed · 18-09-2017 11:40AM

valoren wrote: »

You think O'Leary is actually in charge of the staff rostering?

You believe this is about staff rostering?

Michael O'Leary can't even manage his own business......

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