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Ryanair - New reserved seating structure(s)

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Comments

  • Registered Users, Registered Users 2 Posts: 93 ✭✭newspower


    Time for seat paying passengers to get tough with the scrooges.

    No means no. If enough people refuse to move, the scrooges will eventually pay €2 or whatever instead of causing dramas on the tarmac.

    I never thought Irish people were such skinflints. There is a country not too far away from us that is English speaking and they are famous for saving 20p when they can.

    Come on folks, just pay the money.

    I would absolutely refuse to move my seat having paid for it. And I really don't care if the person asking me really hates me anymore. It is not my problem to solve this is it?

    Stick to your seats like glue, do not appease the skinflints. Enjoy your trip.

    I refuse to pay extra for seats. Ryanair prices have risen by 25% in the recent past and they are not the cheap airline that they were. They are only slightly cheaper than their opposition and on the last 3 times I flew they were cheaper once which was last week. On the other hand I would not ask anyone to move their seat because I wanted to seat with someone else, If you need to sit beside someone you have no choice but to pay the extra for seats. I feel sorry for people flying with children as they have no choice really. Anyway what happened to the new cuddly "we are not going to annoy customers anymore" Ryanair


  • Registered Users, Registered Users 2 Posts: 16,128 ✭✭✭✭Spanish Eyes


    grogi wrote: »
    No. I am not going to be extorted.

    I will not be offended if anyone refused to move when asked, but I am not going to pay the chancers either.

    That's absolutely fine grogi.

    If you are happy with your middle seat away from your companions, great.

    You have to admit though, that when those who haven't paid expect those who have paid, to move to accommodate them it is really a p*sstake.

    We Shall Not Be Moved! lol.


  • Registered Users, Registered Users 2 Posts: 16,128 ✭✭✭✭Spanish Eyes


    newspower wrote: »
    I refuse to pay extra for seats. Ryanair prices have risen by 25% in the recent past and they are not the cheap airline that they were. They are only slightly cheaper than their opposition and on the last 3 times I flew they were cheaper once which was last week. On the other hand I would not ask anyone to move their seat because I wanted to seat with someone else, If you need to sit beside someone you have no choice but to pay the extra for seats. I feel sorry for people flying with children as they have no choice really. Anyway what happened to the new cuddly "we are not going to annoy customers anymore" Ryanair

    You need to use Aer Lingus and shut up Frankly.


  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    Time for seat paying passengers to get tough with the scrooges.

    No means no. If enough people refuse to move, the scrooges will eventually pay €2 or whatever instead of causing dramas on the tarmac.

    I never thought Irish people were such skinflints. There is a country not too far away from us that is English speaking and they are famous for saving 20p when they can.

    Come on folks, just pay the money.

    I would absolutely refuse to move my seat having paid for it. And I really don't care if the person asking me really hates me anymore. It is not my problem to solve this is it?

    Stick to your seats like glue, do not appease the skinflints. Enjoy your trip.

    The things is ... it shouldn't have to be a concern of yours to defend your seat. If an airline is charging you for a seat they should ensure that you as a customer get what you paid for without have to be subject to recurrent requests to give it away (which most other airlines ensure because their seat allocation polices don't tend to encourage many passengers to try and swap).

    This is were Ryanair is ambivalent: while they are selling you an allocated seat they will never ensure it isn't some kind concern for you to keep it (to the point of making a strong statement on this forum, which wouldn't occur for exemple to an Aer Lingus passenger) because:
    1) They know a good share of customers will refuse to pay for a seat but will want to try to swap once on board, and they don't want to confront them as at the end of the day it would probably cause conflicts on board / public uproar and be bad for the business as it would again start damaging discussions about their policy of voluntary separating travellers on the same ticket. So they are making a deliberate choice to tolerate seat swapping as sweetener for the controversial policy which means leaving you on your own telling swappers your seat is not available for swaps.
    2) Even if they wanted to enforce seat allocations, their cabin crew is already very busy and doesn't exactly have time to walk each passenger to their seat and ensure they pick one assigned to them. So they also know that practically it is not possible to do unless they spend more on staff and longer boarding time, which is clearly not something they would do.


  • Banned (with Prison Access) Posts: 7,269 ✭✭✭Gamebred


    They should add the price of picking your seat into the fare, let everyone pay 4e or 5e and make it mandatory you buy a seat, whats a fiver extra on top of a cheap fare, they are doing return flights to spain for 160e in the height of summer absolute bargains if you ask me.


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  • Registered Users, Registered Users 2 Posts: 16,128 ✭✭✭✭Spanish Eyes


    Bob24 wrote: »
    The things is ... it shouldn't have to be a concern of yours to defend your seat. If an airline is charging you for a seat they should ensure that you as a customer get what you paid for without have to be subject to recurrent requests to give it away (which most other airlines ensure because their seat allocation polices don't tend to encourage many passengers to try and swap).

    This is were Ryanair is ambivalent: while they are selling you an allocated seat they will never ensure it isn't some kind concern for you to keep it (to the point of making a strong statement on this forum, which wouldn't occur for exemple to an Aer Lingus passenger) because:
    1) They know a good share of customers will refuse to pay for a seat but will want to try to swap once on board, and they don't want to confront them as at the end of the day it would probably cause conflicts on board / public uproar and be bad for the business as it would again start damaging discussions about their policy of voluntary separating travellers on the same ticket. So they are making a deliberate choice to tolerate seat swapping as sweetener for the controversial policy which means leaving you on your own telling swappers your seat is not available for swaps.
    2) Their cabin crew is already very busy during boarding and doesn't exactly have time to walk each passenger to their seat and ensure they pick one assigned to them.

    Not my problem. Some Irish people are very soft and will give in. I do myself on occasion I am not an ogre.

    But I always pay for priority (leaves the hand luggage guaranteed in the overheads), and seat.

    I am getting a bit Bolshie now and refuse to accommodate the skinflints who think they will beat the system. NO from me anyway. And I dislike conflict of any sort. But regarding this I will not budge.

    Sorry.


  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    Not my problem. Some Irish people are very soft and will give in. I do myself on occasion I am not an ogre.

    But I always pay for priority (leaves the hand luggage guaranteed in the overheads), and seat.

    I am getting a bit Bolshie now and refuse to accommodate the skinflints who think they will beat the system. NO from me anyway. And I dislike conflict of any sort. But regarding this I will not budge.

    Sorry.

    Never said you are wrong to say no and keep you seat ... quite the opposite.

    What I was explaining is that the company who sold you the service should make sure "defending" what you purchased from them is not a concern of yours and you don't regularily get bothered by others who want to take it away (and in that case are encouraged to do so by a specific policy decided by that company, which at the same time tolerates this kind of behaviour).

    Frequent travellers with most other airlines would never think of posting something like this on an internet forum:
    I am getting a bit Bolshie now and refuse to accommodate the skinflints who think they will beat the system. NO from me anyway. And I dislike conflict of any sort. But regarding this I will not budge.

    This is not because they think differently from you, but because the airline they travel with ensures they only very rarely are put in a situation which you encounter regularly with Ryanair.


  • Registered Users, Registered Users 2 Posts: 16,128 ✭✭✭✭Spanish Eyes


    Gamebred wrote: »
    They should add the price of picking your seat into the fare, let everyone pay 4e or 5e and make it mandatory you buy a seat, whats a fiver extra on top of a cheap fare, they are doing return flights to spain for 160e in the height of summer absolute bargains if you ask me.

    Agree, but that is not their model.

    It is a love hate relationship with Ryanair.

    It is generally cheap.

    It flies to places that others don't

    It is great for punctuality.

    IMV RYR should automatically assign a seat (apart from premium) for the 2 euro and have an opt OUT, rather than an opt IN.

    But that is just me.

    BTW I dislike skinflints and those who always want to beat the system at the expense/comfort of others who have paid.

    I will not be moved.

    Being tight and a skinflint has to be up there as one of the world's worst trait in a person.


  • Registered Users, Registered Users 2 Posts: 93 ✭✭newspower


    You need to use Aer Lingus and shut up Frankly.

    Sorry did I upset your moral high ground?


  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    Agree, but that is not their model.

    Yes, basically what Gamebred suggests of course makes a lot of sense in term of organisation and planning, but is just the regular airline model: each passenger has a seat allocation included as part fo their ticket (even if it is displayed as a separate fee, once it becomes mandatory for everyone the seat allocation basically becomes part of the ticket).

    Low-cost airlines' business models more or less require a pricing structure with a lot of non-included extras.


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  • Registered Users, Registered Users 2 Posts: 16,128 ✭✭✭✭Spanish Eyes


    Bob24 wrote: »
    Never said you are wrong to say no and keep you seat ... quite the opposite.

    What I was explaining is that the company who sold you the service should make sure "defending" what you purchased from them is not a concern of yours and you don't regularily get bothered by others who want to take it away (and in that case are encouraged to do so by a specific policy decided by that company, which at the same time tolerates this kind of behaviour).

    Frequent travellers with most other airlines would never think of posting something like this on an internet forum:



    This is not because they think differently from you, but because the airline they travel with ensures they only very rarely puts them in a situation which you encounter regularly with Ryanair.

    Yes you are right. Why should seat paying passengers have to oblige those who didn't, and the airline doesn't care, they back off and leave it to the passengers to solve.

    I can tell you now, I am travelling with RYR in September. If there is any hassle regarding me moving my paid for seat I will be very cross. But at the end of the day I will not move either.

    There may be trouble ahead! I don't want conflict, but I refuse to sort out the seating arrangements of those who don't pay for the privilege of sitting together.

    Why should I?

    Thanks for your considered response.

    (I dislike skinflints, did I say that already?:P)


  • Registered Users, Registered Users 2 Posts: 12,142 ✭✭✭✭anewme


    Yes you are right. Why should seat paying passengers have to oblige those who didn't, and the airline doesn't care, they back off and leave it to the passengers to solve.

    I can tell you now, I am travelling with RYR in September. If there is any hassle regarding me moving my paid for seat I will be very cross. But at the end of the day I will not move either.

    There may be trouble ahead! I don't want conflict, but I refuse to sort out the seating arrangements of those who don't pay for the privilege of sitting together.

    I would not even think about it as an issue in advance of travelling or worrying about what's ahead. If anyone asks me to move, it's a polite no with no further engagement or even thought about it. If they are in my seat and refuse to move, I'll be calling the staff to sort it out and not worrying a jot more about it.


  • Registered Users, Registered Users 2 Posts: 2,181 ✭✭✭Living Off The Splash


    anewme wrote: »
    I'll be calling the staff to sort it out and not worrying a jot more about it.

    The problem is that the Ryanair staff might not do anything about it and tell you to sit somewhere else. I think it says on the booking that the staff can ask you to move even in a paid for seat.


  • Registered Users, Registered Users 2 Posts: 12,142 ✭✭✭✭anewme


    The problem is that the Ryanair staff might not do anything about it and tell you to sit somewhere else. I think it says on the booking that the staff can ask you to move even in a paid for seat.

    I had it a couple of times with the exit seats and staff have always ran the imposter. I just stand there blocking up the aisle till they move the person, then go back to reading my kindle. It's one of those situations where you meet your troubles half way, 9 times out of 10 there won't be a problem.

    I don't make it an issue in advance of getting on, what if someone asks me to move, what if someone is in my seat, if it happens deal with it, otherwise don't even think about it.


  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    anewme wrote: »
    I don't make it an issue in advance of getting on, what if someone asks me to move, what if someone is in my seat, if it happens deal with it, otherwise don't even think about it.

    Well it's clearly a thing to think about it when not on board of a plane as what to do or not to do when asked to swap seat has been discussed for a few pages here. If Ryanair was flawlessly delivering the service you are paying for, these discussions wouldn't exist.

    I don't think you'll find discussions around the same topic from frequent travellers with many other airlines (not even other budget airlines such as easyjet).


  • Registered Users, Registered Users 2 Posts: 12,142 ✭✭✭✭anewme


    Bob24 wrote: »
    Well it's clearly a thing to think about it when not on board as what to do or not to do when asked to swap seat has been discussed for a few pages here. If Ryanair was flawlessly delivering the service you are paying for, these discussions wouldn't exist.

    I don't think you'll find discussions around the same topic from frequent travellers with many other airlines (not even other budget airlines such as easyjet).

    As in all aspects of life, people worry un necessarily over things, thinking ahead over a flight you may take in 3 months time is unhelpful.

    If someone else does not want to pay 2 Euro for a seat, for whatever reason, that's their business, personally I don't get it, pay or sit where you are allocated.

    You can only control what you do, not others, so if I've paid for my seat, then I'm sorted.


    This is One of those don't sweat the small stuff situations.


  • Registered Users, Registered Users 2 Posts: 2,371 ✭✭✭acquiescefc


    Lol at this thread.
    I wouldn't pay for a seat, don't care where I sit.
    Chances of getting an ok seat on ryànair are 66% as I hate the middle.
    If someone asks me to swap which has happened once in the last twenty, if the seat was as good I don't mind as long as ìt isn't B or E. You are supposed to sit in your assigned seat tho and the FA will tell you that.


  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    anewme wrote: »
    As in all aspects of life, people worry un necessarily over things, thinking ahead over a flight you may take in 3 months time is unhelpful.

    I don't see many posts from people worrying about flights in 3 months time though. More people who have already been inconvenienced during past flights.

    I don't think anyone is worried as such. Different people will have different expectations but for me it's more that once I get to my assigned seat I like to start a movie or music/reading on my iPad with noise cancelling headphones and forget about what's going on in the cabin until the plane has landed, and I don't want to be regularly bothered by people moving around the plane or asking me to swap.


  • Registered Users, Registered Users 2 Posts: 12,142 ✭✭✭✭anewme


    Bob24 wrote: »
    I don't see many posts from people worrying about flights in 3 months time though. More people who have already been inconvenienced during past flights.

    I don't think anyone is worried as such. Different people will have different expectations but for me it's more that once I get to my assigned seat I like to start a movie or music/reading on my iPad with noise cancelling headphones and forget about what's going on in the cabin until the plane has landed, and I don't want to be regularly bothered by people moving around the plane or asking me to swap.

    I'm the same, once I'm settled I'm not moving.

    there seems to be a number if people who have encountered people who expect them to move and are a bit miffed when they don't, but thankfully haven't met any of them.


  • Registered Users, Registered Users 2 Posts: 18,489 ✭✭✭✭JCX BXC


    Lol at this thread.
    I wouldn't pay for a seat, don't care where I sit.
    Chances of getting an ok seat on ryànair are 66% as I hate the middle.
    If someone asks me to swap which has happened once in the last twenty, if the seat was as good I don't mind as long as ìt isn't B or E. You are supposed to sit in your assigned seat tho and the FA will tell you that.

    Jesus you haven't been reading the thread.

    Ryanair have been deliberately seating people in middle seats away from eachother throughout the aircraft, trying to sell aisle and window seats, so the chance of getting a good seat is much lower than 66% when you check in early. (However check in a day before and you'll probably be ok)


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  • Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 18,489 ✭✭✭✭JCX BXC


    But if people now wait till the day before the same thing will happen as if they checked in at the 4 day window opening.

    I can see their systems crashing if a significant amount of people wait till the last minute to check in. Bang! €50 airport check in fee.

    However, a few online remarks about this won't make a difference.

    I also disagree that there will be a crash, as the same amount of people will still be checking in for the same flight, maybe only 40-50 who didn't pay for their seat too. Flights are spread out fairly evenly across the week so it's not like everyone will check in Monday for flights on Tuesday/Wednesday/Thursday at once.

    Also, even if it would, a few online remarks won't make much of a difference. You'd need newspaper headlines.


  • Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 16,212 ✭✭✭✭AndyBoBandy


    I can see their systems crashing if a significant amount of people wait till the last minute to check in.

    I'm sorry but that's nonsense!!

    How did the systems ever cope in the days before online check in? When a flight load of people would be checked in in a 2 hour window!


  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    This post has been deleted.

    Yeah I'm clearly not gonna wait until the very last minute just for the sake of possibly getting better seat. If for whatever reason (Ryanair's servers being temporarily down, my internet connection having problems at that time, etc) the process doesn't work I wouldn't be too pleased with the airport checkin fee.


  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    I'm sorry but that's nonsense!!

    How did the systems ever cope in the days before online check in? When a flight load of people would be checked in in a 2 hour window!

    Yeah a few hundred people checking-in will have no impact whatsoever on their infrastructure. But still I think waiting until the very last minute on purpose is fairly stupid. Ryanair's servers could be temporarily down for whatever reasons, you internet connection might have a problem just at the wrong time, the pone you use to check-in could have a problem, etc - and if you left it to the last minute any of those things will cause you to miss your slot and have to pay for airport checkin.


  • Moderators, Technology & Internet Moderators, Regional North East Moderators Posts: 10,886 Mod ✭✭✭✭PauloMN


    Same craic seems to be happening on AL flights, not just Ryanair. Flew home from France this evening and had pre-booked seats for the family (4 people) so we could sit together. We had 22DEF and I was in 23D aisle seat. When I got on, I took my aisle seat - there was a young lad in 23E beside me. His father was in 23B and asked if I would swap with the young lad so he could sit across from his dad. I politely explained I had specifically booked my seat on the aisle and paid for it and I was staying put, I'm not the best flyer and an aisle seat helps me. In fairness to him he was fine about it, and his son was eventually able to move in beside him anyway.

    But then one of the cabin crew asked was I travelling alone. I said no, family in the row in front etc.. She went off, about 5 mins later came back and asked if I would move, that there were mothers with kids who they needed to sit beside, and that I would get a free cuppa lol. Told her I had booked seats, I did not want to move, but I would be willing to move only if my full extra seat fees I had paid (4 x €8) was refunded, otherwise I was not moving. She took the hump with that and responded "Ok I'll have to ask the captain to come down and remedy this so". Didn't hear anything else from her.

    Airlines have opened a whole can of worms with this prepaid seat thing, if they are going to cave into people who insist on sitting together but who do not pay for seats.


  • Registered Users, Registered Users 2 Posts: 4,294 ✭✭✭-=al=-


    The squeaky wheel gets the grease :pac:

    Once the cabin crew knew you paid for a seat they should 100% leave you alone. If you were in a "random seat" then it's a bit more reasonable to ask but no one will move from a aisle/window seat to a middle seat to appease someone on a long flight


  • Registered Users, Registered Users 2 Posts: 911 ✭✭✭Mebuntu


    PauloMN wrote: »
    She took the hump with that and responded "Ok I'll have to ask the captain to come down and remedy this so". Didn't hear anything else from her.
    Full marks to you for holding out. Even if you had been travelling solo she had no right to try to bully you into moving for someone else who hadn't bothered to pay. Threatening you with the Captain was the action of a bullying coward. It is essential that everyone who has paid holds firm on board and that the airlines get the message that THEY were the ones who introduced the choice to reserve and pay for a seat or not and they have to accept the consequences on board of random seating for those who don't.

    Next time it happens just tell her that any attempt to move you physically from your paid-for seat will result in you becoming Aer Lingus' (or Ryanair's) Dr. Dao. That'll concentrate her mind.


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  • Registered Users, Registered Users 2 Posts: 6,267 ✭✭✭joeysoap


    The young lad and dad were both in middle seats ,so even 1 swop was no good for them.

    The mothers with 'kids' should have booked and paid for their seat to be guaranteed to be together,

    I would lay odds they checked in in the 30 hour zone or at the airport.

    You used to be able to change seats on Aer Lingus checkin (even free) but if there are no seats together available.....

    Where AL might learn from RY is offering a better price for seats at booking stage, not the huge number of prices RY have, maybe their current structure, with an early booking discount.


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