HKC Securecomm

KoolKid wrote: »

I'd like to know both if possible

Exactly, like everyone else, but using a wifi connection only will not inform you if its just a mains fail, just a communication error.

Its the biggest downfall of using a router only for security purposes.

KoolKid wrote: »

Have you read any of this thread?

I have, the OP was asking about the price, not polling

You asked me this and I replied already re the polling

KoolKid wrote: »

If all comms go down you are not going to know about anything for 8 hours, or at least 90 minutes on the higher rate.
If that happens I,d rather know about it in a few minutes.

altor wrote: »

This has already been covered in numerous threads.
I, like everyone else would like to know the second its gone down.

KoolKid wrote: »

But your reply was....

Yes it was my reply as you are pushing a wifi connection that is secured by a mains supply that in most cases can be turned off before entering a premises.

KoolKid wrote: »

I think you are getting confused with something else..
Perhaps read over the thread again.

Wouldn't say I am:

KoolKid wrote: »

In both cases these polling times are pretty poor compared to what's available for free.

As always you have nothing positive to say about HKC, you constantly use polling times as a stick to beat them with. That is about the only thing from a technical perspective that you can say about them.
I have yet to see a thread on here whereby you recommend their products.

Every manufacturer has their weakness's, we all know this, no one is perfect.

HKC are head and shoulders above every other manufacturer out there especially for the Irish domestic market.
HKC charge for polling, end of the story, I have no issues installing their systems, might I add, I also install other manufacturers systems before I am labeled a one trick pony.

Now if there was a way that we could get the GSD or Vanderbilt units with their superior polling times and other novelties that you mentioned to work with a HKC panel then happy days.

But both, as well as all others are only a compromise when all the capabilities and limitations are compared.

fred funk }{ wrote: »

BUT BUT WHAT ABOUT THE 8 HOUR POLLING? 😀

You missed out on tying people into a subscription :eek:

KoolKid wrote: »

Simply pointing out the facts for the end users. As I said what options they choose are up to themselves.
I am not the one posting constantly one brand is better than all others.

I am still curious though if you have a monitoring system thats polling ,no matter how good any system is ,what good reason is there to have all comms fail notifications only after 8 hours or even 90 minutes?

Polling is only 1 factor to be considered by an end user, there are plenty of others as you well know.
You are not indeed saying one brand is better than the others, we know why that is .
I can safely say that any HKC system we have out there is only utilising the GSM SC as a tool for the end user for their App, other than that they are providing redundancy for the digi.

KoolKid wrote: »

I am not saying its the only factor.
We all have systems that have different back ups also.
We would also have Apps backing up monitoring to an ARC and apps+gsm backing up monitoring to an ARC.
I am still asking the same question though. If you have a monitoring system thats polling ,no matter how good any system is ,what good reason is there to have all comms fail notifications only after 8 hours or even 90 minutes?
I can see the reasoning for 8 hours is to charge a higher premium, but what good is that or 90 minutes. If you are being charged should it not be a better timing than others?

Good, we agree on a few things there, you do know that HKC offers better time polling than those you have mentioned?
Yes again HKC charge for polling, quite obviously I am not HKC so I feel your query should be answered by them.
I always make it quite clear whatever polling times are selected to the client, I have yet to have one who has any complaints.
Others charge for polling too though, don't they? I mean when there is a SIM involved.
Rather than just relying on the vulnerabilities of someone's router.

Of course knowledge of a technical issue with polling is known sooner rather than later.

But that is not going to deter guys from specifying the over all superior product that HKC manufacturer.

KoolKid wrote: »

You seem more interested in just posting promotional lines of how great one brand is rather than discuss the differences.

Again you used polling times as a stick to beat HKC with, I have said and we have agreed there are a lot more other things to consider rather than just polling times and I have not as yet come across any other manufacturer who can tick as many boxes as HKC.
I am just saying it as it is.

KoolKid wrote: »

I am pointing out some obvious differences between services offered and costs between different manufacturers.
I am not beating anyone with a stick. No need to take it so personal.
You are talking more about HKC as a brand than I am.
There are a few things I just find a little confusing.
In this thread Ye have passed polling off as irrelevant and a red herring etc. Yet it's ok to charge extra for improved shorter times.
Then ye say that shorter times would be better.
But no answer to the question that in the event of all comms fails would you prefer to be notified in 8 hours, 90 minutes, 5 minutes or 1 minute?
It's a simple question.
I wonder do all potential customers get asked this question. I ask it and I get the same answers all the time.

Well I do not have such a fascination with polling times, therefore with the equipment as I mentioned I am aware of their shortcomings.
At the end of the day, what matters most is that should a system activate then it is imperative that this signal gets transmitted.
Therefore bearing in mind the shortcomings then the onus is on us to ensure there is redundancy in situ.
In these cases and as a result of a risk assessment the threat to either the client or their property is weighted up. Our SDP as you are aware is based on these findings.
If a client then disregards our recommendations from the SDP and decides that they will compromise with their own security, then I will not be losing any sleep because someone out there is relying on their own resources in the event of a criminal occurrence, whether that be self-notification or whatever.
Therefore it is a farce to be advising such individuals about polling times or free notifications because, at the end of the day, they are not too concerned about their own security.

Of course, you ask that question all the time, the equipment you recommend have the best polling times available, but as I keep saying, there is a lot more to a security system rather than just polling.

kub wrote: »

I have not as yet come across any other manufacturer who can tick as many boxes as HKC.

Kub, I'm looking to replace a very old system at the moment to handle growth in what I want covered. Therefore I'm quite interested in the pros and cons of various systems. What do you see as the benefits HKC has over the other leading contenders (Siemens, GSD, etc)?

KoolKid wrote: »

All the systems offer apps and notifications.
HKC only offer paid options starting at ?60 per year and ?96 per year with notifications and polling as we have been discussing. HKCs app is ?7.99 per download. GSD and Siemens are free.
GSD also offer an option with GSM back up at ?40 per year covering notifications and polling as we have discussed on this thread.
GSD also have smash and grap alerts. This means if the panel loses comms after an alarm event you get a notification within 1 minute.
The downside of GSD is we are still testing the text alerts which should be up and running soon.
Downside to Siemens Vanderbilt is no option for wireless shock sensors.

We......have you a vested interest there?

Recently got the HKC system installed. Paid for app and €60 annual fee, all works fine.

Downloaded the app via Apple family share on wife's phone, cannot log in. Deleted it and downloaded again, same issue.

Are HKC blocking any not paid for App on a device from working? Anyone else see this issue?