Eircom to roll out 1Gb/s FTTH to 66 towns

Deagol wrote: »

Thats Siro I would say, they've been steadily working their way out from the substation on the Tulla road.

Can you PM me what road / estate you are in?

Are they working out towards & past the motorway? or in another direction?

KN back on my street again today, further down at the next ESB pole now. looking good !

Silpac wrote: »

Does anyone have this as yet in Tralee? I've seen trunking cables laid and I think fibre (spooled coils on poles). But word from eir or no update to maps !

yup theve been at it outside my house in ballyseedy for the last month, asked techie and he said march but we all know eir, could be 2020

The eircom networks guys completed the fibre through the trunking and splicing today on our neighbourhood. I spoke to the engineer who was busily completing the splicing on a Saturday and he said it's now completed and we should expect FTTH by March.
I realise it's a different group doing the wiring versus the group that will wire the house and sell us the connection but it's seems like great progress. The eir site is till saying it's unavailable so like most could be waiting a while yet.
Great progress though.

Hi folks,

I ordered the Eir Extreme 1Gb package last night online, all good. The confirmation page showed my selected package and price, €50 per month for three months and then €90.

I get a confirmation email today saying welcome to Eir and thanks for ordering the Eir Extreme 150Mb package, WTF..

So, I get on the chat portal and that was useless, they didn't know sh!t and couldn't help apart from give me the sales number to phone.

So I phoned the sales team and got some girl, a nice lass she was too but hadn't a bog what she was on about.. She told me that the 150Mb was my monthly allowance haha!!!

I tried to explain that it wasn't the allowance but the download speed but that I'd been stuck on the wrong package.. I was then put onto the Loyalty team and got Del Boy, a right chancer although a nice chap too..

So, basically the computer says NO and I can only change the package after the installation is complete, WTF.. Anyway, nothing can be done unless I cancel and order again but this will push out the install date..

I wouldn't mind, even the prices were wrong on the package they assigned to me. It should be €30 per month for three months and then €70 thereafter but my email was stating it will be €35 for three months and then €77, what a mess...

So, come February 1st I will have some version of Eir Extreme unless something else goes arseways...

Johnboy1951 wrote: »

Others have reported that the initial connection is for 150 but it can be upgraded afterwards.
Unfortunately there have not been sufficient connections of FTTH and follow up comments to be sure of anything at this time.
In your position I would accept the connection and immediately afterwards try to upgrade it.

Yeah, that's what I've done..

A bit of training for the poor staff would help though, from now on the uptake in FTTH is going to grow rapidly..

sounds like typical sales to me... shower of mucking fuppets...

ED E wrote: »

.

Love to see what trying to order it via sky would be like :pac:

When I called Sky to cancel as I was getting evision with my package they tried to convince me I didn't know what I was talking about. There was no such thing as 1Gb BB as they said they could match any speed of the other providers. She got pretty angry with me acting like I was a fool and I didn't know what I was talking about. She even put me on hold to check with her superior. That was over a year ago now so they might have copped on by now....

ED E wrote: »

Sky won't sell it until 2019, but good luck convincing anyone in loyalty that they cant compete.

They will be selling FTTH from at least SIRO or Eir by the end of this year, probably both.

9726_9726 wrote: »

Or maybe ordinary people who turn up to work every day but don't get the training they need?

Sales is a department, not a single human.

mcquaim wrote: »

My install date has just been upgraded to today, they are outside.. Quick on the mark!

When that's done I'll have to phone up and order the correct package I should have gotten..

1000Mb is completely overkill but no point upgrading from 90Mb FTTC to 150Mb FTTH.. Maybe 300Mb would be loads for now, decisions decisions 🀔

Nice. Let us know how it goes.

mcquaim wrote: »

Problems already...

The ducting into the house comes into the cavity and then up through it to the phone point.. The drills are out as the fibre won't pull through!!

Hope it was sorted in the end.

How do they pull the fibre through the duct? Do they use the old copper cable?

mcquaim wrote: »

Up and running, finally

Yeah, so they tried to tape the fibre cable to the end of my existing copper cable and pull it through but with my ducting not going all the way to the phone point the pull was very tight and they came apart..

They were drilling and pushing up cable rods into the ducting and using a coat hanger (no kidding..) to pull it in the rest.. They eventually got it pulled but they were rightly peeved by the end of it but they got lucky that the cable was visible in the inside when it did break..

It's going well so far but I've no LAN computer to test it directly. Over wifi I'm getting 135 down and 28 up on SpeedTest.net and 100 down and 22 up on TestMy.net. Ping is between 6-10ms so sweet on that front..

I am going to phone now to up the package to what I had originally ordered or the 300Mb package maybe..

Amazing that they would risk losing the cable by pulling it too hard. What would they do if it broke somewhere they couldn't access? But glad to hear you are up and running.