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The OnePlus 3 Thread - - - -(No delivery posts)
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Am I missing something here?
It simply says this.
I think you ARE missing something. The line in that email directly above the text you quoted should read: "Your Shipment # for Order #3*********" . That number should allow you to track via DHL when it becomes active.
This is another extract from the email I received: "Your shipping confirmation is below. Please note that it may take up to 24 hours for your tracking number to become active, so don't worry if you cannot track it just yet."0 -
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cian1500ww wrote: »How long did it take to arrive from dispatch?
Mine was supposedly dispatched yesterday but it hasn't been picked up by DHL yet.
Can't remember but in each case the whole thing took about a week or less, I ordered a OP2 on a Sunday evening and it arrived that Thursday, my OP3 took slightly longer than a week but there was a weekend in between.
As someone says above, pretend it's Christmas and sit back and count the sleeps.
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The OP3 is on sale in O2 stores. They will tell you it's locked when it is not. Here is a customer experience where they try to tell him otherwise…
Re: OnePlus 3 - Only on O2 [ Edited ]
Options
03-10-2016 21:08 - edited 03-10-2016 21:11
So I want into the store last Thursday to purchase the oneplus 3, knowing full well that the phone is unlocked, and spoke to the 02 Guru about purchasing it outright and was told by said Guru it is '100% locked' and when I asked if he could make sure or call up customer support to be sure, he rudely refused and was adamant it was locked, as I had no proof of it being unlocked I left the store empty handed.
That afternoon I messaged the O2 Facebook page, and oneplus directly asking about the phone, and unsurprisingly both of them confirmed the phone is unlocked.
With this new evidence in hand I decided to walk back into the store the next to hopefully purchase the phone again. The guru wasn't in, so instead I sat down with a sales rep who again told me the phone is locked to O2 for 12 months, I even showed him messages from both your Facebook page and oneplus's but even then he called over the assistant manager and continued to say the phone was locked.
At this point, I asked if I could call up customer support and have them speak to the store, and the assistant in charge of the store at the time I could but only if I left the store and then came back inside because I 'wasn't listening to them' and accepting the phone was locked? After I spoke to the very helpful customer support rep on the phone, he asked to speak with the assistant and told him the phone is unlocked without a shadow of a doubt.
Service I recieved was nothing like i ever experinced before - left me in complete shock and some of the stares i was recieving from the sales rep
http://community.o2.co.uk/t5/Welcome-News/OnePlus-3-Only-on-O2/td-p/1004781/page/60 -
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The OP3 is on sale in O2 stores. They will tell you it's locked when it is not. Here is a customer experience where they try to tell him otherwise…
Re: OnePlus 3 - Only on O2 [ Edited ]
Options
03-10-2016 21:08 - edited 03-10-2016 21:11
So I want into the store last Thursday to purchase the oneplus 3, knowing full well that the phone is unlocked, and spoke to the 02 Guru about purchasing it outright and was told by said Guru it is '100% locked' and when I asked if he could make sure or call up customer support to be sure, he rudely refused and was adamant it was locked, as I had no proof of it being unlocked I left the store empty handed.
That afternoon I messaged the O2 Facebook page, and oneplus directly asking about the phone, and unsurprisingly both of them confirmed the phone is unlocked.
With this new evidence in hand I decided to walk back into the store the next to hopefully purchase the phone again. The guru wasn't in, so instead I sat down with a sales rep who again told me the phone is locked to O2 for 12 months, I even showed him messages from both your Facebook page and oneplus's but even then he called over the assistant manager and continued to say the phone was locked.
At this point, I asked if I could call up customer support and have them speak to the store, and the assistant in charge of the store at the time I could but only if I left the store and then came back inside because I 'wasn't listening to them' and accepting the phone was locked? After I spoke to the very helpful customer support rep on the phone, he asked to speak with the assistant and told him the phone is unlocked without a shadow of a doubt.
Service I recieved was nothing like i ever experinced before - left me in complete shock and some of the stares i was recieving from the sales rep
http://community.o2.co.uk/t5/Welcome-News/OnePlus-3-Only-on-O2/td-p/1004781/page/6
Sales people like that are the reason I hate "bricks and mortar" shops. Most sales people seem to be a clueless when it comes to the stuff their shop sells :mad:0 -
It is customer service like that that persuaded me to buy direct from OnePlus rather than get an upgrade from my provider and be tied to a new 24month contract. "You can talk to customer services but you have to leave the shop to do so" ridiculous.The OP3 is on sale in O2 stores. They will tell you it's locked when it is not. Here is a customer experience where they try to tell him otherwise…
Re: OnePlus 3 - Only on O2 [ Edited ]
Options
03-10-2016 21:08 - edited 03-10-2016 21:11
So I want into the store last Thursday to purchase the oneplus 3, knowing full well that the phone is unlocked, and spoke to the 02 Guru about purchasing it outright and was told by said Guru it is '100% locked' and when I asked if he could make sure or call up customer support to be sure, he rudely refused and was adamant it was locked, as I had no proof of it being unlocked I left the store empty handed.
That afternoon I messaged the O2 Facebook page, and oneplus directly asking about the phone, and unsurprisingly both of them confirmed the phone is unlocked.
With this new evidence in hand I decided to walk back into the store the next to hopefully purchase the phone again. The guru wasn't in, so instead I sat down with a sales rep who again told me the phone is locked to O2 for 12 months, I even showed him messages from both your Facebook page and oneplus's but even then he called over the assistant manager and continued to say the phone was locked.
At this point, I asked if I could call up customer support and have them speak to the store, and the assistant in charge of the store at the time I could but only if I left the store and then came back inside because I 'wasn't listening to them' and accepting the phone was locked? After I spoke to the very helpful customer support rep on the phone, he asked to speak with the assistant and told him the phone is unlocked without a shadow of a doubt.
Service I recieved was nothing like i ever experinced before - left me in complete shock and some of the stares i was recieving from the sales rep
http://community.o2.co.uk/t5/Welcome-News/OnePlus-3-Only-on-O2/td-p/1004781/page/60 -
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"Origin Country: Poland
2016-10-04 00:49 POZNAN - POLAND, Processed at POZNAN - POLAND
2016-10-03 23:59 POZNAN - POLAND, Arrived at Sort Facility POZNAN - POLAND
2016-10-03 17:59 SZCZECIN - POLAND, Departed Facility in SZCZECIN - POLAND
2016-10-03 17:43 SZCZECIN - POLAND, Shipment picked up"
======================================
I am a grown man and I feel like a child waiting for Christmas to come with the excitement:pac:
Haha! Woman wise, I'm the same. Got an email today to say mine has been shipped out.
At last! I'll be waiting eagerly at the door! 0 -
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