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Apple, work from home support job

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Comments

  • #992
    el_gaucho
    Registered Users, Registered Users 2 Posts: 572 ✭✭✭el_gaucho


    Willie Stroker 1976 wrote: »
    Yeah an iPad would be fine you wont need to go fork out money for an iPhone, maybe wait for 3months and use your big discount, I got my 6s for €19

    I reckon I'd keep the big discount for something like a Mac. I'm actually quite fond of my windows phone.


  • #993
    Table Top Joe
    Registered Users, Registered Users 2 Posts: 699 ✭✭✭Table Top Joe


    Willie Stroker 1976 wrote: »
    Yep, thats pretty much spot on :-) how long are you with Apple? I've probably spoken to you at some stage lol


    A year now, i would say so def! in one of the chats if nothing else......the time of the interview and filling out all the forms and all that is a blur now, I just know it went on forever


  • #994
    Willie Stroker 1976
    Registered Users, Registered Users 2 Posts: 469 ✭✭Willie Stroker 1976


    Table Top Joe wrote: »
    A year now, i would say so def! in one of the chats if nothing else......the time of the interview and filling out all the forms and all that is a blur now, I just know it went on forever

    Yeah most probably in the ahatechspace lol. A year today, we have made it this far lol. You transitioning at all or still iOS?


  • #995
    Willie Stroker 1976
    Registered Users, Registered Users 2 Posts: 469 ✭✭Willie Stroker 1976


    el_gaucho wrote: »
    I reckon I'd keep the big discount for something like a Mac. I'm actually quite fond of my windows phone.


    Yeah thats a good idea too. When do you start?


  • #996
    el_gaucho
    Registered Users, Registered Users 2 Posts: 572 ✭✭✭el_gaucho


    Willie Stroker 1976 wrote: »
    Yeah thats a good idea too. When do you start?

    I'm starting in July. Sorting out my room now.


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  • #997
    mansize
    Closed Accounts Posts: 14,521 ✭✭✭✭mansize


    Cool, thanks guys.


  • #998
    Table Top Joe
    Registered Users, Registered Users 2 Posts: 699 ✭✭✭Table Top Joe


    Willie Stroker 1976 wrote: »
    Yeah most probably in the ahatechspace lol. A year today, we have made it this far lol. You transitioning at all or still iOS?


    Yeah I'm Mac now, not that bad after awhile (same as starting in IOS, first couple of weeks were a bit hairy!), you going to Mac?


  • #999
    loconnor1001
    Registered Users, Registered Users 2 Posts: 323 ✭✭loconnor1001


    haha now I'm here looking at the names wondering if I know anyone from chat...:D


  • #1000
    Willie Stroker 1976
    Registered Users, Registered Users 2 Posts: 469 ✭✭Willie Stroker 1976


    el_gaucho wrote: »
    I'm starting in July. Sorting out my room now.

    well all the best and if you get stuck fell free to ask :-)


  • #1001
    Willie Stroker 1976
    Registered Users, Registered Users 2 Posts: 469 ✭✭Willie Stroker 1976


    Table Top Joe wrote: »
    Yeah I'm Mac now, not that bad after awhile (same as starting in IOS, first couple of weeks were a bit hairy!), you going to Mac?

    Was meant to go a few months back but something happened so I am on my way to Mac again now lol


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  • #1002
    Willie Stroker 1976
    Registered Users, Registered Users 2 Posts: 469 ✭✭Willie Stroker 1976


    loconnor1001 wrote: »
    haha now I'm here looking at the names wondering if I know anyone from chat...:D

    Lol you probably know most of us


  • #1003
    Table Top Joe
    Registered Users, Registered Users 2 Posts: 699 ✭✭✭Table Top Joe


    Willie Stroker 1976 wrote: »
    Was meant to go a few months back but something happened so I am on my way to Mac again now lol



    I thought id hate it but I prefer it to IOS now, lot to take in at first but its grand, its like IOS in that a lot of the same issues come in over and over


  • #1004
    Willie Stroker 1976
    Registered Users, Registered Users 2 Posts: 469 ✭✭Willie Stroker 1976


    Table Top Joe wrote: »
    I thought id hate it but I prefer it to IOS now, lot to take in at first but its grand, its like IOS in that a lot of the same issues come in over and over

    Good to hear, I was a little nervous. But its good to change it up a bit from iOS


  • #1005
    loconnor1001
    Registered Users, Registered Users 2 Posts: 323 ✭✭loconnor1001


    Willie Stroker 1976 wrote: »
    Lol you probably know most of us

    In fairness, I probably do! :eek:


  • #1006
    Table Top Joe
    Registered Users, Registered Users 2 Posts: 699 ✭✭✭Table Top Joe


    Willie Stroker 1976 wrote: »
    Good to hear, I was a little nervous. But its good to change it up a bit from iOS



    I wasn't exactly dying to move there but i settled in after the first week, most calls are start up issues, slow performance and email issues, the training was a bit overwhelming but you have to cover every possible call of course even though it might come in once a month, and I can honestly say the customers are a lot nicer and easier to deal with in it, they seem to have a lot more patience for a start


  • #1007
    Willie Stroker 1976
    Registered Users, Registered Users 2 Posts: 469 ✭✭Willie Stroker 1976


    Table Top Joe wrote: »
    I wasn't exactly dying to move there but i settled in after the first week, most calls are start up issues, slow performance and email issues, the training was a bit overwhelming but you have to cover every possible call of course even though it might come in once a month, and I can honestly say the customers are a lot nicer and easier to deal with in it, they seem to have a lot more patience for a start

    Ya know every person that has moved to Mac has said the exact same thing about the customers


  • #1008
    Table Top Joe
    Registered Users, Registered Users 2 Posts: 699 ✭✭✭Table Top Joe


    Willie Stroker 1976 wrote: »
    Ya know every person that has moved to Mac has said the exact same thing about the customers



    Id heard it off everyone beforehand as well and I didn't believe it.......its true! they really are but I don't think IOS customers are that bad either though, i used to deal with ten times worse in other jobs


  • #1009
    gagonmine
    Registered Users, Registered Users 2 Posts: 44 ✭gagonmine


    Got offered the job a few weeks ago, starting 3rd August. Anyone else starting?


  • #1010
    ronanc1000
    Registered Users, Registered Users 2 Posts: 818 ✭✭✭ronanc1000


    Lads, going into college in September. Is there part time jobs for college goers? Anyone know where I can find more information on it? Thanks.


  • #1011
    el_gaucho
    Registered Users, Registered Users 2 Posts: 572 ✭✭✭el_gaucho


    gagonmine wrote: »
    Got offered the job a few weeks ago, starting 3rd August. Anyone else starting?

    Yes but I'm starting this week. Nearly there!


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  • #1012
    gagonmine
    Registered Users, Registered Users 2 Posts: 44 ✭gagonmine


    el_gaucho wrote: »
    Yes but I'm starting this week. Nearly there!
    Best of luck with it!! When did they send you on the computer etc


  • #1013
    el_gaucho
    Registered Users, Registered Users 2 Posts: 572 ✭✭✭el_gaucho


    gagonmine wrote: »
    Best of luck with it!! When did they send you on the computer etc

    Thanks! Last Thursday so plenty of time to make sure everything is working.


  • #1014
    gagonmine
    Registered Users, Registered Users 2 Posts: 44 ✭gagonmine


    el_gaucho wrote: »
    Thanks! Last Thursday so plenty of time to make sure everything is working.

    How's the training going?


  • #1015
    el_gaucho
    Registered Users, Registered Users 2 Posts: 572 ✭✭✭el_gaucho


    It's fairly intense. I wouldn't say it's difficult but there's a lot to take in.


  • #1016
    IrishJen11
    Registered Users, Registered Users 2 Posts: 2 ✭IrishJen11


    Hey everyone,

    I have been reading all the posts here and most have been very informative so thank you all for your input and for sharing your experiences.

    I was just wondering what is the avg net/take home pay for a 39hr week? I could not find recent posts about the pay offered only posts from last year. Is the pay offered in 2016 still 23,000 per annum for the the probation period? Also I'm guessing this is gross pay right? Any help would be greatly appreciated. I am currently living abroad and coming home in Oct and was considering applying for a position if there are available at that time.

    I have worked in a call center in the past for AOL in their retention dept and we used to have to deal with some of the most irate/rude customers I have ever come across in my life and then at the end of the call try convince them not to cancel their account with us. It was stressful at times but the pay was very good along with retention bonuses so it was easy enough to put up with the irateness when you knew you were getting paid well. Just wondering if people feel the compensation/pay working for Apple is worth it?

    Thanks in advance for any info.


  • #1017
    Blargh
    Registered Users, Registered Users 2 Posts: 63 ✭✭Blargh


    Gross = 23,500 after 6 months 27.500 working on a Sunday is extra pay .3 of hourly rate.


    The benefits are great one of the best companies to work for, plenty of progression for future roles in the company.:cool:

    *edited*.. hard to type and use brain after a 10 hour shift :P


  • #1018
    nics99
    Registered Users, Registered Users 2 Posts: 16 ✭nics99


    Hey guys...anyone know are there any opportunities for part time roles in the at home side of things with Apple aside from the college programme? Thanks in advance:)


  • #1019
    loconnor1001
    Registered Users, Registered Users 2 Posts: 323 ✭✭loconnor1001


    nics99 wrote: »
    Hey guys...anyone know are there any opportunities for part time roles in the at home side of things with Apple aside from the college programme? Thanks in advance:)

    No, only the college program is part time. All the other positions are 39 hours p/w


  • #1020
    bigron2109
    Registered Users, Registered Users 2 Posts: 1,745 ✭✭✭bigron2109


    Hi lads.

    I am just wondering has anyone any experience off been a Team Manager from Apple from Apple . If so could you PM me please as I have a couple of questions.


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  • #1021
    mayo92
    Registered Users, Registered Users 2 Posts: 29 ✭mayo92


    Has anyone applied for the recent jobs advertised? Applied a month ago now but have not heard anything or even an acknowledgement... is this normal?!


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