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Whats up with NTL BB tonight

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2

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    #32
    daymobrew
    Registered Users Posts: 6,499 ✭✭✭daymobrew


    I am getting prompted to download a file when I click on the link to check my Yahoo email.
    I knew I should have posted here to see if anyone else had this exact problem.
    The bizarre thing is that only one of my Yahoo! Mail accounts has the problem!!
    I ended up signing up for Yahoo! Mail Plus ($20/year) to get POP3 access.

    Setting the proxy worked. I'll have to cancel Mail Plus now (at least I'll get a pro-rated refund).


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    #33
    padraigf
    Closed Accounts Posts: 345 ✭✭padraigf


    Why in gods name would u pay for POP3 access to your email?!!?!? It's free with gmail.


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    #34
    Stitchface
    Closed Accounts Posts: 5 ✭Stitchface


    I changed the proxy sever twice, once with the belfast cache and then the dublin one from the cache list but both didnt work i couldnt even access my homepage...................... any ideas?


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    #35
    wayne040576
    Registered Users Posts: 1,494 ✭✭✭wayne040576


    Stitchface wrote:
    I changed the proxy sever twice, once with the belfast cache and then the dublin one from the cache list but both didnt work i couldnt even access my homepage...................... any ideas?

    I think there might be problems other than the proxy server. I've been having a lot of trouble with my general connection since friday. It stays up for about an hour but then dies and I can't get onto anything without shuting off the modem and then rebooting my firewall (smoothwall). Even after doing this, I still can't always get the connection restored.
    I configured my firewall to use the belfast server and at first it seemed to work but again after an hour or so, I was completely cut off.


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    #36
    mad m
    Registered Users Posts: 9,002 ✭✭✭mad m


    Yup having problems getting into yahoo mail myself,wants me to download a file.Tried the Proxy settings but kept getting website cannot be found.Im on Ntl as well.


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    #37
    robbie1876
    Registered Users Posts: 1,766 ✭✭✭robbie1876


    Solitaryman666 wrote:
    This post has been deleted.
    In Firefox go to Tools > Options > General tab > Connection Settings > Manual proxy > Use the same proxy for all protocols > then enter the proxy settings as posted by MickFarr. That worked fine for me and fixed the problem in Firefox.

    Thanks MickFarr for the info.

    Mail to NTL also sent by me now. Grrr..

    Robbie


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    #38
    fatherdougalmag
    Registered Users Posts: 1,391 ✭✭✭fatherdougalmag


    Incidentally, has anyone noticed anything untoward on the bittorrent side? I haven't been getting green lately whereas I was before.


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    #39
    mad m
    Registered Users Posts: 9,002 ✭✭✭mad m


    robbie1876 wrote:
    In Firefox go to Tools > Options > General tab > Connection Settings > Manual proxy > Use the same proxy for all protocols > then enter the proxy settings as posted by MickFarr. That worked fine for me and fixed the problem in Firefox.

    Thanks MickFarr for the info.

    Mail to NTL also sent by me now. Grrr..

    Robbie

    Cheers robbie that worked for me in Firefox,another reason to stay with Firefox as when i tried these setting in IE got nothing...


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    #40
    KTRIC
    Closed Accounts Posts: 9,463 ✭✭✭KTRIC


    I just tried the new proxy settings with Firefox and I can now access everything, great :D


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    #41
    Mimikyu
    Registered Users Posts: 18,912 ✭✭✭✭Mimikyu


    This post has been deleted.


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    #42
    kin9pin
    Closed Accounts Posts: 959 ✭✭✭kin9pin


    fatherdougalmag wrote:
    Incidentally, has anyone noticed anything untoward on the bittorrent side? I haven't been getting green lately whereas I was before.
    Yep, I'm using Torrentopia and it's really slowed for me the last few days.


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    #43
    fatherdougalmag
    Registered Users Posts: 1,391 ✭✭✭fatherdougalmag


    Are you getting green status on your torrents though? I can get 85kB-ish but it stays on yellow.


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    #44
    buzzerbuckley
    Registered Users Posts: 524 ✭✭✭buzzerbuckley


    mate.

    Had the same problem all weekend,melted my head, your belf-cache advise done the trick.

    Can now access yahoo,lycos, hotmail no problem.

    One small side problem remaining.on one or two sites getting an error on page and cant open the interactive menu on them .

    Anyone know the solution to this ?tried disabling norton etc but didn`t do the trick. cheers.


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    #45
    Drapper
    Registered Users Posts: 3,812 ✭✭✭Drapper


    fatherdougalmag wrote:
    Incidentally, has anyone noticed anything untoward on the bittorrent side? I haven't been getting green lately whereas I was before.

    change to Azures had the same problem with BitTornado.......... works fine now !


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    #46
    fatherdougalmag
    Registered Users Posts: 1,391 ✭✭✭fatherdougalmag


    Hmm yes. That was the first thing I did but I'm still gettin' yella. I guess I'll just have to ride it out.

    (No response from NTL yet).


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    #47
    fatherdougalmag
    Registered Users Posts: 1,391 ✭✭✭fatherdougalmag


    Just a thought but would this service disruption be anything to do with an imminent service upgrade??????


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    #48
    MickFarr
    Closed Accounts Posts: 447 ✭✭MickFarr


    Thats what I was thinking! :)


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    #49
    oceanclub
    Registered Users Posts: 3,411 ✭✭✭oceanclub


    Just got the following mail from NTL:

    Thank you for your email.  In order to resolve the fault you are currently experiences please follow the following procedure.

Open Internet Explorer

Click Tools and select Internet Options

Click the Connections tab

Click the LAN settings button

Click "Use a proxy server ..... " and enter the following info:
Address 62.252.32.13    Port 8080

Click OK

    They don't say if this is a temporary or permanent fix. If permanent, does anyone know why NTL have made this change?

    P.


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    #50
    daymobrew
    Registered Users Posts: 6,499 ✭✭✭daymobrew


    Just got the following mail from NTL:
    Nice that they have a typo ('experiences' instead of 'experiencing') and only have instructions for IE. You could of course argue that those who have Mozilla/Firefox/Opera/etc probably know what they are doing and won't need instructions on setting a proxy.

    This morning I emailed customer.support@ntl.ie about this problem. Got the automated reply assigning an incident number (62260). Will give them 24 hours to respond before I call.

    MickFarr - thanks for the proxy info.
    Why in gods name would u pay for POP3 access to your email?!!?!? It's free with gmail.
    I was impatient and I wanted access to my mail. I don't have or want gmail.
    I cancelled it a day later so probably only got charged a few cent (pro-rated refund).


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    #51
    LegacyUser
    Registered Users Posts: 166,026 ✭✭✭✭LegacyUser


    daymobrew wrote:
    Nice that they have a typo ('experiences' instead of 'experiencing') and only have instructions for IE. You could of course argue that those who have Mozilla/Firefox/Opera/etc probably know what they are doing and won't need instructions on setting a proxy.

    This morning I emailed customer.support@ntl.ie about this problem. Got the automated reply assigning an incident number (62260). Will give them 24 hours to respond before I call.

    MickFarr - thanks for the proxy info.


    I was impatient and I wanted access to my mail. I don't have or want gmail.
    I cancelled it a day later so probably only got charged a few cent (pro-rated refund).


    Why do you not want Gmail? It is fantastic.


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    #52
    fatherdougalmag
    Registered Users Posts: 1,391 ✭✭✭fatherdougalmag


    Bad news on the potential upgrade front. From NTL:
    At present there are no plans to have similar upgrades as NTL UK Broadband.
    Their network is completely different to NTL Ireland.


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    #53
    daymobrew
    Registered Users Posts: 6,499 ✭✭✭daymobrew


    Dear Mr X,

    Thank you for your email. Currently we are experiencing a fault with
    a server. The fault should be resolved within the next 48 hours. I
    have attached a temporary work around which you may like to try for
    access.
    ... proxy info ...
    Two positive things: acknowledgement of problem, commit to fix.
    Why do you not want Gmail? It is fantastic.
    I like the services I get with Yahoo! (mail, IM, groups, My Yahoo!, geocities and other storage options) and I don't want to change my email address that is with many people [I'd have to pay Yahoo! to get forwarding]


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    #54
    roryodonnell
    Closed Accounts Posts: 72 ✭✭roryodonnell


    MickFarr wrote:
    Try changing your LAN settings to use a Proxy Server in the Internet Explorer options

    Address = belf-cache-1.server.ntli.net
    Port = 8080

    Nice work MickFarr. How the hell did you figure that out anyway. Pure genuis. :rolleyes:


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    #55
    MickFarr
    Closed Accounts Posts: 447 ✭✭MickFarr


    proxy.jpg

    I would have thought you'd remember! I told you :D


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    #56
    MartMax
    Registered Users Posts: 1,667 ✭✭✭MartMax


    just couldn't wait and rang NTL... problem is known and still acting up, of course they said that they r trying to fix it... for the mean time, the ntl lad give me a proxy address - looks like it's a Cardiff one...


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    #57
    thund3rbird_
    Registered Users Posts: 866 ✭✭✭thund3rbird_


    http://homepage.ntlworld.com/robin.d.h.walker/cmtips/trancache.html#ntl

    any of these except the dublin ones should be ok


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    #58
    Infini
    Registered Users Posts: 4,573 ✭✭✭Infini


    Looks like it's dublin wide. Couldn't get into yahoo or upload until i got them proxy server details. Thanks to the person who posted them btw! :D


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    #59
    RicardoSmith
    Closed Accounts Posts: 8,264 ✭✭✭RicardoSmith


    It fixed my problems too. Cheers.

    Why can't NTL email you to let you these problems and workarounds.


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    #60
    Drapper
    Registered Users Posts: 3,812 ✭✭✭Drapper


    RicardoSmith wrote:
    It fixed my problems too. Cheers.

    Why can't NTL email you to let you these problems and workarounds.


    well they should as IBB give days of notice and upadtes on any network issue from my experieince......... my NTL was goofed up until Michfar sorted it out !!


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    #61
    CoolNitro
    Closed Accounts Posts: 47 ✭CoolNitro


    nice one MickFarr I've had this problem for the last week now but tought it was just a hotmail thing..
    im quite mad at NTL for not letting us know that there was a problem I may even jump ship after my contract is up unless thay imporve there service.


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