Smart Telecom: We Want More Uploads

snappieT

I've made a petition in favour of the above.

I don't think I'm alone in the need for 256 or above, so I'm asking all you gamers and hosters to please sign the post to get Smart to make a really good product.

We can get this if we want it. We are the target market!


Please sign it (link below) and post here (please) to keep this thread in the recent posts.

Thank You,
Snapscan

http://www.petitiononline.com/boardsie/

SeaSide

Why dont you ask nicely?

Axl

The technology can't do it - dont waste your time with petitions.

seamus

snapscan1212p wrote:

hosters

You should buy a suitable service if you want to host. Hosting on a consumer BB product is like running a sex chat line from your home phone.

halenger

I didn't once see the Smart Telecom rep say that. Netsource Enterprise and Corporate packages both do it so why shouldn't it be possible?

seamus

halenger wrote:

I didn't once see the Smart Telecom rep say that. Netsource Enterprise and Corporate packages both do it so why shouldn't it be possible?

I've highlighted the answers for you.

halenger

snapscan1212p wrote:

I'm asking all you gamers and hosters to please sign the post to get Smart to make a really good product.

Don't go forgetting VNC. Though that probably is a very niche market. I'd still appreciate more usable connection for VNC!

halenger

seamus wrote:

I've highlighted the answers for you.

It's still a telephone line. They're just names. Axl said the technology can't do it. I'm just curious as to why.

I'm more than happy with 2048/128 but 256 would be nicer. In all fairness, for the price, I'll live with it quite gladly.

OfflerCrocGod

They probably need the up bandwidth for something else, like their VOIP service.

halenger

Well as I said the Smart Telecom rep seemed to mention that they were considering it and it may simply be an added charge. I didn't once see him mention that they couldn't do it. Though that is a mighty long thread and hard to read it all!

Doesn't matter anyhow. He said they're taking it into consideration and will run the numbers. Time, tell, will, something, only.

Moriarty

The technology is fully capable of doing 256kbit upstream - much more infact. It's soley down to whether smart want to offer it or not.

OfflerCrocGod

Moriarty wrote:

The technology is fully capable of doing 256kbit upstream - much more infact. It's soley down to whether smart want to offer it or not.

I know it is but they are only offering 128 - there must be a reason, they may be testing the waters for the first few months to see if there is spare upbandwidth. This is a theory on my part but I can't see another reason for the low up-bandwidth. They could also be trying to throttle the p2p people ( how fast will torrents go with only 128 up? )

Axl

E35 per month and you want more uploads? As it is they have severly screwed the market up - want them to completely make it impossible for an ISP (and themselves most likely) to survive?

seamus

OfflerCrocGod wrote:

I know it is but they are only offering 128 - there must be a reason, they may be testing the waters for the first few months to see if there is spare upbandwidth. This is a theory on my part but I can't see another reason for the low up-bandwidth. They could also be trying to throttle the p2p people ( how fast will torrents go with only 128 up? )

ADSL works essentially on reserving part of the bandwidth for Voice, part for Upload and the rest for download. If you increase the upload, you decrease the download, essentially. So a guaranteed 2Mb/128K is easier (from a technical POV) than a guaranteed 2Mb/256K, because DSL is distance-dependent.

As you say, there may also be P2P concerns.

Blaster99

The reason for limiting the upload is obviously cost. They can make a 2048/128 product cheaper than a 2048/256 product and when it comes to marketing that's not a bad idea. Their bet is that most people will be happy with this and they can advertise a really competitive headline price. I gather that they're not that keen to do multiple products at this point. I suppose simplicity has its benefits and I think it's a pretty good strategy.

To perhaps keep this thread OT, I wouldn't be interested in 128kbps upload speeds so I wouldn't go for Smart's offering. I would look for 1Mbps up.

OFDM

halenger wrote:

Axl said the technology can't do it. I'm just curious as to why.

Axl is a newbie poster talking through his ass - muppet in other words...

SkepticOne

I'm not too bothered about the 128k upload. The main thing for me is that they give Eircom a run for their money and cater to those who might not otherwise go for broadband because of the price up to now. If they succeed they will be the first company to go for the mass-market on a large scale in Ireland. They will screw Eircom and their resellers.

Sponge Bob

Axl wrote:

E35 per month and you want more uploads? As it is they have severly screwed the market up - want them to completely make it impossible for an ISP (and themselves most likely) to survive?

OOOOH There speaks a competitor . Can you expand on the Tech capabilities Axl ? Could you comment on READSL and Bonded par ADSL2+ and the possibilites in the Irish market. Twould all be helpful.

Ta

Sarsfield

SkepticOne wrote:

The main thing for me is that they give Eircom a run for their money and cater to those who might not otherwise go for broadband because of the price up to now.

There was a frenzy of activity in my office last week when I pointed out this offer. Several people who hadn't bothered with bb up to now have signed up. So the signs are positive. And Eircom will be losing all the voice calls too

I'd like at least 256 up too (videoconferencing & work from home), but as I'm on the Palmerstown exchange and there's no schedule for it yet, it doesn't matter much

JZF

:rolleyes:
I spotted an ad in France from the ISP Free for ADSL2+ :

Download 20 Mbits / Upload 1 Mbits
No download cap
No line rental
Free unlimited phone to landlines
78 TV channels

E 29.99 per month !

...............

Sarsfield

If an Irish ISP called itself "Free" and proceeded to charge €30 for a product it would get savaged on this board regardless of the product itself.

Axl

Sponge Bob wrote:

OOOOH There speaks a competitor . Can you expand on the Tech capabilities Axl ? Could you comment on READSL and Bonded par ADSL2+ and the possibilites in the Irish market. Twould all be helpful.

Ta

Not at all. I deal with friends at Eircom - therefore I get the info from them on what can and cannot be done. It could be simply that their information is incorrect.

Think about the commercials (I work for a VC company looking at business plan after business plan that lands on my desk) - simply entertaining the 'numbers' that have to get done to make any sort of cash from E35 for 2Meg.

<Edit> E35 - not E35K

SkepticOne

Axl wrote:

Not at all. I deal with friends at Eircom - therefore I get the info from them on what can and cannot be done.

Have to laugh a little at this. No offense, but whatever little progress we've had in this country in the area of broadband and the internet has been due to people not listening to Eircom particularly in the area of what can and can't be done.

I hope there aren't too many VC companies that use friends in Eircom for advice.

Mutant_Fruit

The technology can't do it - dont waste your time with petitions.

ADSL can do at least 1.5Mbps upstream... and i assume ADSL2 can do a whole lot better. Who in their right mind would waste money deploying an obsolete technology that couldn't do more than 128kbps

Anyway, I'd be really tempted to switch to them, as soon as my exchange gets done up in July/August (according to the site). Of course, by then i expect other offers to be available. The only thing that would annoy me is the pitiful upload speed. I've gotten kinda used to be able to control my PC from college if i needed to download something/access something i left at home.

CuLT

Somebody in Esat also told me that Smart couldn't provide any greater that 128k up without getting new lines into the houses.
It doesn't make any sense to me why; aparently it's something to do with the way Eircom have configured their exchanges. The problem is that it really could be just company propaganda, I don't know enough about ADSL and Eircom to refute such claims.

chorus techy

CuLT wrote:

Somebody in Esat also told me that Smart couldn't provide any greater that 128k up without getting new lines into the houses.
It doesn't make any sense to me why; aparently it's something to do with the way Eircom have configured their exchanges. The problem is that it really could be just company propaganda, I don't know enough about ADSL and Eircom to refute such claims.

Well, Esat BT use eircom's exchanges and therefore equipment, but Smart Telecom are apparently going to be installing their own equipment / fibre optic links in the exchanges which means they could do pretty much what they liked in terms of speeds etc.

Mutant_Fruit

Yeah, at the moment all ADSL providers are just reselling eircoms products. So they have no real control over speeds etc. They can only offer what eircom offers, except with different pricings/caps. (or so i understand from my reading of previous threads).

Smart are installing their own equip and running it through their fibre network (is it theirs or the governments?). Eircom provide nothing to them in the way of hardware or bandwidth.

chorus techy

Mutant_Fruit wrote:

Smart are installing their own equip and running it through their fibre network (is it theirs or the governments?). Eircom provide nothing to them in the way of hardware or bandwidth.

I presume it will be their own equipment, although the government may be providing some funding for it. I doubt very much the government would be supplying smart with equipment for smart telecoms use alone - they'd more likely dish it out to eircom so all companies may benefit, if they were going to do that.

halenger

I've heard nothing of government funding on this. Everywhere I've read about it said private funding. (Could be reading the wrong sources. )

chorus techy

Well I'm sure they will get some form of government grant for connecting more people to broadband.

jimmycrackcorm

CuLT wrote:

Somebody in Esat also told me that Smart couldn't provide any greater that 128k up without getting new lines into the houses.
It doesn't make any sense to me why; aparently it's something to do with the way Eircom have configured their exchanges. The problem is that it really could be just company propaganda, I don't know enough about ADSL and Eircom to refute such claims.

FUD. Somebody in Esat also didn't explain why it wasn't possible. Even without looking at the ADSL2+ specs, can they explain how eircom is able to provide 256k up on their business package?

flamegrill

I believe the government funding is for their opening up and connection to the MAN's.

Smart will be the first provider to connect to the MAN's and will most likely offer very interesting pricing for leased line fibre connections to companies near/beside the fibre.

I also heard in a lot of cases they take the hit on the civils costs involved in attaching to the fibre. This may or may not be 100% true, its something i heard.

Paul

Lawdie

Sarsfield wrote:

There was a frenzy of activity in my office last week when I pointed out this offer. Several people who hadn't bothered with bb up to now have signed up. So the signs are positive. And Eircom will be losing all the voice calls too

I'd like at least 256 up too (videoconferencing & work from home), but as I'm on the Palmerstown exchange and there's no schedule for it yet, it doesn't matter much

The main point is competition, and the more broadband competition the better for us all.
I rang my current provider (EsatBT) and spoke to one of the managers, claims of not knowing about the offer from Smart (yeah right). My clear message was put up or I'm off!
The reason I don't jump ship is A) Loyalty, Esat BT have delivered a perfect service in my eyes and if they match or beat Smarts offer I'll stay loyal!
My line does not qualify!

I posted in the other thread 256k up, but thats a min, I would like 256k ++++
because I'm in a similar boat to Sarsfield.

PiE

Why anyone would believe anything said by a rival telecoms company about another is beyond me.

Having said that, I won't sign the petition because online petitions aint worth the paper they're written on. I feel we've already made our opinions clear to Garfield on the upload matter.

tammy

I'm with lawdie, if esat (my current provider) make a new service available I'll stay put. However my contract is due to end soon so they'd better get thier skates on. Though if smart don't up the upload speed I not moving.

CuLT

PiE wrote:

Why anyone would believe anything said by a rival telecoms company about another is beyond me.

It wasn't said in the official capacity of the company, it was from a mate who works for them; said that was the word going around.

tammy wrote:

I'm with lawdie, if esat (my current provider) make a new service available I'll stay put. However my contract is due to end soon so they'd better get thier skates on. Though if smart don't up the upload speed I not moving.

Pretty, amazing, are Esat providing you with free line rental, a 2MB down product and faster than 128k upload for 35e a month?

Because if they're not I hardly see why you'd pay massively over the odds for what will apparently be an inferior product in a couple of months.

CyberGhost

JZF wrote:

:rolleyes:
I spotted an ad in France from the ISP Free for ADSL2+ :

Download 20 Mbits / Upload 1 Mbits
No download cap
No line rental
Free unlimited phone to landlines
78 TV channels

E 29.99 per month !

...............

Viva La France!

Sponge Bob

tammy wrote:

I'm with lawdie, if esat (my current provider) make a new service available I'll stay put. However my contract is due to end soon so they'd better get thier skates on. Though if smart don't up the upload speed I not moving.

Highly unlikely in ESATs case. Its because of a recently available product of theirs.

ESAT have quietly introduced a new product called SDSL . It will be available where the Business ADSL and the Smart product are available ...more or less......being largely the same bunch of unbundled exchanges in the cities .

The first S stands for Symettrical so you get 512/512 instead of 512/256 for example. However the price for this 512k product is about €400 or €500 a MONTH . It is aimed at the leased line market.

tammy

smell the burning rubber as i make a quick u-turn. I had hoped esat would offer a similar package, but on reading the precedding post I'm ready to jump ship, though I would like to hear some feedback about the smart service when its up and running ( is it today).

Sponge Bob

I would advise you to find out from the upper echelons in Esat and not from the call centre staff so ask angela.keegan@esat.com as she is their Customer Care Manager and can give an answer to your questions on their ADSL Roadmap including SDSL .

Post that answer in here

Infini

CyberGhost wrote:

Viva La France!

Wish we had BB like that...*sniff*

Mutant_Fruit

Isn't esats SDSL connection basically a cheap leased line? Its completely uncontended, which is why the price of it is so high. Its not for residential customers at all. For businesses who need guaranteed speeds though, its a hell of a lot cheaper than eircoms leased lines.

Moriarty

Mutant_Fruit wrote:

And my previous comment about "is it theirs or the governments" was aimed at the fibre lines. Do the government own the fibre, or is that smarts fibre? I'm pretty sure its the governments...

The local authoritys own the MANs, smart owns any fibre they spur off the mans to connect exchanges, and they're using ESB fibre to backhaul from each man to the rest of their network.

CuLT

Heh, if there's a problem, "stick it to the MAN!"

snappieT

We're on 46 at the moment. Can't really do anything until it reaches a minimum of 100. Come on lads, sign it plz.

Cheers,
Snapscan

tammy

Here's what ESAT are saying:

On March 9th we are announcing a new Broadband offering to our customers.

It will be the best Braodband offering in the Irish market.

Smart's Broadband only works on the MANS network which means you can only avail if it if you live in Central Dublin.

They only offer their service on 20 exchanges in Ireland we offer it in 187 exchanges.

If you remain with us, you can switch to our new offering in March 9th to avail of our better offer.

If you are within Smarts radius or 20 exchanges then you potentially may have to wait until August or beyond for their offering as they are not active in most areas at present.

snappieT

tammy wrote:

Here's what ESAT are saying:

On March 9th we are announcing a new Broadband offering to our customers.

It will be the best Braodband offering in the Irish market.

Smart's Broadband only works on the MANS network which means you can only avail if it if you live in Central Dublin.

They only offer their service on 20 exchanges in Ireland we offer it in 187 exchanges.

If you remain with us, you can switch to our new offering in March 9th to avail of our better offer.

If you are within Smarts radius or 20 exchanges then you potentially may have to wait until August or beyond for their offering as they are not active in most areas at present.

Where are they saying that?

How is it better? No upload/download cap, faster speeds, better contention?

Sponge Bob

tammy wrote:

Here's what ESAT are saying:

They only offer their service on 20 exchanges in Ireland we offer it in 187 exchanges.

If you remain with us, you can switch to our new offering in March 9th to avail of our better offer.

LOL .

(In English and not ESAT-ese)

Eircom will announce some modifications to their standard Bitstream offering during the next few weeks. All Bitstream resellers, ESAT, Netsource and Digiweb for example , will make their own announcements around the same time .

Its not that ESAT will do anything, they will rely on Eircom to do it for them.

We will not offer anything new from the 40 exchanges where we have our own equipment (in addition to the 187 Bitstream exchanges mentioned above)

Kind Regards

The Plain English Dept.

dub45

Any chance of Esat offering to fix their accounts dept? :rolleyes:

chorus techy

I'd be happy enough sticking with Esat, for this so called new product, but that bloody rip off €99 connection fee is a big turn off, especially since I have heard a lot of horror stories about their accounts departments and setups. And of this so-called new offering, it may be the best, but will it be the best value?

SachaJ

does anyone have any more info about this new product? or where would I look?

What are the speeds costs etc?

cheers