Disable sensor HKC quantum

greymatter1000

I have a HKC quantum alarm and one windows sensor is malfunctioning, I can't put the alarm on because it says it's open. At random times the panel will start beeping for a fault (the window sensor), it's getting a bit annoying. I replaced the battery but that didn't help. I rang the guy who installed it originally but he no longer installs alarms so couldn't/wouldn't help. I will replace the sensor at some point but for now could somebody please tell me how to disable it?

I have the engineer code and user code, I'd really appreciate any help.

altor

https://www.boards.ie/discussion/2058331073/disable-sensor-hkc-quantum

Go to devices , RF menu, and delete RF sensor

greymatter1000

https://www.boards.ie/discussion/comment/121610209#Comment_121610209

That seemed to work, thank you so much.

One last question, when I want to replace the sensor, I intend to replace the whole thing, like for like, do I add it as new in the same menu?

altor

https://www.boards.ie/discussion/comment/121613756#Comment_121613756

Yes, devices menu and add RF zone.