If you have a new account but are having problems posting or verifying your account, please email us on [email protected] for help. Thanks :)
Hello All, This is just a friendly reminder to read the Forum Charter where you wish to post before posting in it. :)
Hi all, The AutoSave Draft feature is now disabled across the site. The decision to disable the feature was made via a poll last year. The delay in putting it in place was due to a bug/update issue. This should serve as a reminder to manually save your drafts if you wish to keep them. Thanks, The Boards Team.
Hello all! This is just a quick reminder to ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere.

Sky TV Ireland

  • 27-01-2023 4:48pm
    Registered Users Posts: 518 ✭✭✭ Telecaster58

    Anyone know how to contact these people? I have had amajor issues with a Sky Mini Box. There was a time you could call them, now you can sort it out on line, except you can't. It'll take you so far then repeat itself and if you try to book an engineer it won't let you. The only phone number I can find is 03337590665 which doesn't work


  • Moderators, Technology & Internet Moderators Posts: 10,823 Mod ✭✭✭✭ icdg

    Try 0818500347

  • Registered Users Posts: 18,973 ✭✭✭✭ byte

    0818719819 was their primary customer line so worth a try. God only knows how many jumps you may have to make to get talking to a human!

  • Moderators, Society & Culture Moderators Posts: 9,504 Mod ✭✭✭✭ Manach

    I had similar problems trying to reach Sky after 6pm. Their helpline in Ireland opens at 930am on a Saturday and that is the only way to book an engineer as their Web site did not allow online booking.

  • Registered Users Posts: 2,912 ✭✭✭ con747

    1800-927476 8am to 9pm 7 day's a week. How long you wait who knows.

  • Registered Users Posts: 4,178 ✭✭✭ Zorro2566

    I only ever got through on a Whats app chat!

    Take the shame out of accidents! Always wear clean underwear!

  • Advertisement
  • Registered Users Posts: 296 ✭✭ energy1942


    When I try to record from sky on demand it comes up as failed anyone no what maybe causing this.

  • Moderators, Regional North West Moderators Posts: 43,857 Mod ✭✭✭✭ muffler

    Isn't "on demand" a catch up feature meaning you can watch it as often as you like/is available. No need to record anything on it as it's essentially recorded anyhow. I doubt if any box will allow you to record catch up programming.

  • Registered Users Posts: 1,884 ✭✭✭ Harpy

    Make sure if you don’t have HD it’s not trying to download in HD I use to have that issue or make sure you have space for recording and your box isn’t full..

  • Moderators, Technology & Internet Moderators Posts: 10,823 Mod ✭✭✭✭ icdg

    basically yes. The posters statement confuses me a bit on that point.

    Just to note though Sky On Demand is different to basically every other service of its type in that it requires you to download your selected programme to your box, you don’t stream it from the internet. You have to have a certain percentage downloaded before you can start watching. Once downloaded it appears as if it was a recording with recordings you’ve recorded from live tv. The downloads can fail sometimes for various reasons including the ones Harpy mentions.

  • Registered Users Posts: 3,320 ✭✭✭ Comic Book Guy

    Has anyone had an issue with their sky q box not connecting to the Internet?

    Ours stopped connecting few days ago. Everything else in the house connects perfectly. Have tried turning box and broadband on and off and taking out the viewing card to no avail. It keeps telling me the password is incorrect when it isn't!

  • Advertisement
  • Registered Users Posts: 744 ✭✭✭ Denny61

    Have you tried going in to tv settings as regards Internet may have to try to reconnect there ..happened Me .got it sorted.