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Very.ie

07-11-2022 01:02PM

#1

jeoun

Registered Users, Registered Users 2 Posts: 209 ✭✭

Join Date: March 2009

Posts: 173

Not sure if I am posting this is the right forum but maybe someone can help.
I have recently placed an order on very.ie and successfully used their "Click and Collect" free delivery. However, when I try and place an order now, I do not have the option anymore. I can only have it home delivered for a fee of €1.99 which I know is not a lot but the click and collect shop is right next door to my workplace. I rang their customer service who were next to useless. Anyone had this issue and if so, how was it fixed?

Thanks,

0

Comments

#2 07-11-2022 01:07PM

28064212

Registered Users, Registered Users 2 Posts: 11,088 ✭✭✭✭

Join Date: May 2005

Posts: 10345

https://www.boards.ie/discussion/2058270783/very-ie

What's on the order? Click and Collect "Excludes all large goods and items over 20kg" - https://www.very.ie/free-delivery-returns.page

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#3 07-11-2022 02:08PM

jeoun

Registered Users, Registered Users 2 Posts: 209 ✭✭

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Posts: 173

i saw that. It was only a small order

0
#4 07-11-2022 02:22PM

AMKC

Registered Users, Registered Users 2 Posts: 18,413 ✭✭✭✭

Ms

Join Date: July 2014

Posts: 17508

Last time I went on the Very website my Computer got a virus and crashed. I said never again. Is it any better now.
Also where is the Very Click and Collect shop based?

Live long and Prosper
Peace and long life.

0
#5 07-11-2022 04:45PM

jeoun

Registered Users, Registered Users 2 Posts: 209 ✭✭

Join Date: March 2009

Posts: 173

Parcel connect stores all over the country

0
#6 08-11-2022 08:37AM

Cabaal

Moderators, Technology & Internet Moderators, Regional South East Moderators, Paid Member Posts: 28,620 Mod ✭✭✭✭

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https://www.boards.ie/discussion/comment/119844931#Comment_119844931

yeah this is nonsense, your computer didn't get a virus from visiting very.co.uk

5
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#7 08-11-2022 10:49AM

28064212

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https://www.boards.ie/discussion/comment/119844882#Comment_119844882

What was the order? There may be other specific products excluded

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#8 10-11-2022 12:28AM

jeoun

Registered Users, Registered Users 2 Posts: 209 ✭✭

Join Date: March 2009

Posts: 173

I tried many different products. Even tried ordering something I had delivered using parcel connect before. The option just isn’t there any more.

0