Problem with 365

amin8766

Hi there,

I have a problem with working by 365. I am completely sure that I use the correct pin for 365 online banking, but after 3 times it blocks my account.

I fixed that 2 weeks ago and assigned a new pin number but again it happens. As I said I am completely sure that I put the correct pin number.

Kind regards,

Amin

Bank of Ireland: Tara

https://www.boards.ie/discussion/2058266845/problem-with-365

Hi Amin,

Thanks for contacting us here on Boards.ie.

For the best help with this you can contact our support team on 0818200362 and our colleagues are available 9-5 Monday to Friday.

Thanks

Tara

10-10-20

https://www.boards.ie/discussion/2058266845/problem-with-365

I have had the exact same issue about 2 or 3 weeks ago. After the second correct but denied attempt I quit and closed the app and then reopened it, then tried a third time and it worked. I figure it's some authentication problem on their app.