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Problem with 365

amin8766 · 2022-10-10 12:24:39

Hi there, I have a problem with working by 365. I am completely sure that I use the correct pin for 365 online banking, but after 3 times it blocks my account. I fixed that 2 weeks ago and assigned a new pin number but again it happens. As I said I am completely sure that I put the correct pin number. Kind regards, Amin

10-10-2022 12:24pm

#1

amin8766

Registered Users, Registered Users 2 Posts: 9 ✭

Join Date: January 2021

Posts: 3

Hi there,

I have a problem with working by 365. I am completely sure that I use the correct pin for 365 online banking, but after 3 times it blocks my account.

I fixed that 2 weeks ago and assigned a new pin number but again it happens. As I said I am completely sure that I put the correct pin number.

Kind regards,
Amin

0

Comments

#2 10-10-2022 1:30pm

Bank of Ireland: Tara

Closed Accounts Posts: 2,346 ✭✭✭

Join Date: November 2011

Posts: 2202

https://www.boards.ie/discussion/2058266845/problem-with-365

Hi Amin,
Thanks for contacting us here on Boards.ie.
For the best help with this you can contact our support team on 0818200362 and our colleagues are available 9-5 Monday to Friday.
Thanks
Tara

0
#3 10-10-2022 1:54pm

10-10-20

Registered Users, Registered Users 2 Posts: 8,074 ✭✭✭

Join Date: March 2007

Posts: 7889

https://www.boards.ie/discussion/2058266845/problem-with-365

I have had the exact same issue about 2 or 3 weeks ago. After the second correct but denied attempt I quit and closed the app and then reopened it, then tried a third time and it worked. I figure it's some authentication problem on their app.

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