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Opening Joint Account

  • 08-09-2022 12:56pm
    #1
    JustLen
    Registered Users, Registered Users 2 Posts: 634 ✭✭✭


    Will try to keep this as concise as possible:

    I have a current account with BOI

    Partner has a current account with BOI

    Have been trying to open a joint account between us since June.

    Have been asked for further documents probably around 5/6 times which I have provided

    Spent an hour on the phone 3 weeks ago with someone who confirmed no further Doc's required. Told me they had logged a complaint on my behalf and that a supervisor would resolve within a day or so.

    This never happened and have received no acknowledgement of the complainant being logged or dealt with.


    I have put in two further calls since, neither of the ladies I spoke to could offer any real update or help progress the application.

    Ive put a lot of my time into getting this sorted is there someone in BOI who could take this on and get the account opened?

    Please give me some help here.



Answers

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