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Sold a defective item from AliExpress, no way of proving device doesn't work

Zverklez · 2022-09-07 19:04:10

I bought a speaker system from AliExpress which does not work. The app and website has issues which prevent video evidence being uploaded. I cannot contact a real human, only a chatbot which redirects me to the same dispute page. Is my only option to attempt a transaction dispute with Bank of Ireland?

07-09-2022 08:04PM

#1

Zverklez

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Join Date: November 2021

Posts: 70

I bought a speaker system from AliExpress which does not work. The app and website has issues which prevent video evidence being uploaded. I cannot contact a real human, only a chatbot which redirects me to the same dispute page.
Is my only option to attempt a transaction dispute with Bank of Ireland?

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#2 07-09-2022 08:11PM

[Deleted User]
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https://www.boards.ie/discussion/2058262414/sold-a-defective-item-from-aliexpress-no-way-of-proving-device-doesnt-work

Many of them will send you another one or refund you in my experience

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