Switching electric/gas providers (see first post for links)

Hippodrome Song Owl

https://www.boards.ie/discussion/comment/123818310#Comment_123818310

My family home (1960s terrace council house) always used massive amounts of electricity but I just thought it was normal - knew no better. 1500 units every billing cycle, so every 7-8 weeks!!

Open fire with back boiler is the only heating system, immersion use strictly limited and controlled by my father, no electric heaters allowed, no electric shower. But my father refuses anyone to come in, so electrics are original (screw fuse board with meter in the kitchen) , refused smart meter installation, still on whatever plan they signed up to with the ESB decades ago etc.

Absolutely no reason for the sky high usage though. But two years ago when the neighbours either side got smart meters installed the usage immediately dropped to 500 units per bill. If you can get the wiring and meter checked in your parents' place, I definitely would.

enfant terrible

https://www.boards.ie/discussion/comment/123819232#Comment_123819232

Cheers,

Funny thing is they switched to a smart meter around 4 months ago no difference

ablelocks

https://www.boards.ie/discussion/comment/123817879#Comment_123817879

normally i'm on top of things, but i'm in the same boat. sent in a complaint that their renewal email didn't mention anything about reverting to std rates, but no dice - wasn't really expecting them to budge to be honest.

So i was able to get on the BWG Smart Day Night rate - over the phone, simple process

I was also able to put a payment plan in place for the arrears for the 12 months to next sept - this is separate to the monthly bill so you have to make sure you do a payment each month.

in fairness, the people i was in contact with by email or phone were sound - very good customer service.

Trimm Trabb

https://www.boards.ie/discussion/comment/123819096#Comment_123819096

Yes.

But do we have to notify them of cancellation or can we just sign up with a new provider?

Romero

https://www.boards.ie/discussion/comment/123819386#Comment_123819386

We need clarification on this do you just go to Electric Ireland sign up there or do we need contact BGE to inform them of our intention cancel the contract and move.

dakid

I am with the Energia deal from last year around Black Friday, in general do the best deals come out around then?

Or would it be best to jump ship for this BGW Smart Day/Night 18 Month fixed deal?

Looptheloop30

Electric Ireland showing up as 300 cheaper for me on energypal than my current Energia plan once the hikes are factored in.

Are EI expected to increase their 24hr rates in the coming weeks? I plan on holding fire for another 2 or 3 weeks but will take the 50€ early contract termination if the numbers add up

ongarite

EI have said they are not increasing base rate prices this winter.

Lester_Burnham

On the Bord Gáis leavers - there's no need to contact your current supplier when you're switching. The new supplier(s) handle all that.

thediceman2011

Never changed suppliers before, But thinking of changing from bord gais to electric Ireland, Have built up some credit over the summer months, Does this credit transfer over to my new supplier? Thanks

bored_newbie

https://www.boards.ie/discussion/comment/123815927#Comment_123815927

Sorry for the stupid question. I signed with Energia in May. With them increasing the rates, can you switch away from them without paying a breakage fee?

duefrine

https://www.boards.ie/discussion/comment/123820090#Comment_123820090

You get your credit back to your bank account. You have to request it after you switch.

Gooser14

https://www.boards.ie/discussion/comment/123820212#Comment_123820212

No. You will have to pay the fee.

muffler

Im assuming that there will be only 1 price hike for the foreseeable so who hasnt increased their prices yet?

Energia, BGE, Flogas have had recent price hikes while EI wont increase prices over the winter but what about SSE and Yuno?

gandalfio

https://www.boards.ie/discussion/comment/123819323#Comment_123819323

Is that unit figure in winter or summer? Our bill today for 8 weeks mid July to mid Sept is 650 units. In winter it'll easily be 900 units.

Paulzx

Energia retention offer to existing customers is not attractive as expected. I was out of contract with them last week. Was on Dual fuel smart plan with them. Switched to Electric Ireland dual fuel smart 30 on the following rates

Day 25.92

Night 13.62

Peak 27.65

Gas 8.15 will drop to 7.83 on Nov 1

Got a call from Energia today after the switch. Dual fuel Smart plan 26/26 with the following rates applying with price rise included

Day 31.18

Night 17.14

Peak 35.01

Gas 8.33 Free boiler service included.

Needless to say i won't be cancelling the switch

Aquos76

don’t think so, I am fully expecting to be hit with the €50 exit fee. I did try and call them last Thursday and Friday in advance of signing up with EI but on both occasions there were 20+ people ahead of me in the queue on the phones, can only guess these were all people also unhappy with the price increases.

enfant terrible

https://www.boards.ie/discussion/comment/123820287#Comment_123820287

Ya think start February I think, have you a heat pump or charge electric cars or use tumble drier much?

LizardKing

switched off SSE after contract expired. was charged 100 early termination fee in final electric bill -

logged into the site and it stated i was out of contract on the 12th and did the switch then

ringing up Customer Care and they are saying they will get the bill re-issued and reverted.

i need to call up and do this once the final gas bill is issued too. painful

gandalfio

https://www.boards.ie/discussion/comment/123820685#Comment_123820685

3 bed semi d with heat pump. No gas or EV.

gussieg

yes I got on to the credit control and went with the bwg day/night, all sorted over the phone .very sound hopefully direct debit be sorted out too, even the peak rate is cheaper than what I was on for the last 6 months!

Delboy33

https://www.boards.ie/discussion/comment/123821196#Comment_123821196

Thinking of switching to the same BWG Smart D/N deal with flogas. Do they ask you to prove if you are a BWG Employee anywhere in the sign up process.

delerium1

About the BWG deal, if you sign up are you are you contracted to 18 months or until the deal ends in Sept 26?

ongarite

Deal ends Sept 26.

Romero

Couple of things I range Electric Ireland and checked about switching due to the Bord Gais price increase. Operator told me you need to let Bord Gais know your intention of cancelling.

I also asked that I read no price increase this winter as was in the media, he would not confirm this for some reason.

Currently on hold with Bord Gais so will see what they say about the cancellation.

muffler

https://www.boards.ie/discussion/comment/123821745#Comment_123821745

Keep us updated please as I'm in the same boat.

muffler

https://www.boards.ie/discussion/comment/123820286#Comment_123820286

So does anyone know if SSE or Yuno have increased their prices recently?

bren2001

https://www.boards.ie/discussion/comment/123821745#Comment_123821745

EI are not going to give you advice on how to terminate your contract with BGE. They will handle the switch but they cannot comment on exit fees etc.

The staff you get on the phone can't confirm no price increase this winter unless instructed (allowed) to do so by management. There's no reason not to believe what was reported in the media but its unlikely you'll get their staff to confirm it either.

Lester_Burnham

https://www.boards.ie/discussion/comment/123821745#Comment_123821745

It's literally stated on the Electric Ireland website in the sign up process that you don't have to contact your current supplier, that they handle it. You'd think their operators would have a basic understanding of what's involved.

Romero

Well I wanted to be sure so spoke with Bord Gais and it is correct you don't need to speak with them, I did get a case number just in case and also ran through the old numbers of my current plan vs the new ones

So my unit rate at moment is 25.65cent and standing charge 218.55 and its going to 29.12c per unit and 244.77 standing charge. Unit rate includes vat and discount so based on my usage last year of 2889 units my bill wouuld go from €959.57 to €1086.04.

So hope that helps some like myself who had these questions.