Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

IBAN Different on Statement than App / Generator

  • 21-01-2022 6:52pm
    #1
    Registered Users, Registered Users 2 Posts: 639 ✭✭✭


    Hi there,

    Our local BOI brach closed recently. My daughters account was there and today she needed to provide her IBAN for an application. Her most recent BOI statement showed the IBAN but it was different to the one shown on her BOI app. Putting her account details into the IBAN generator on the BOI site generates the same IBAN as the app.

    So I am just concerned that the wrong IBAN was provided? Does the IBAN change when the branch closes? How can the online statement show one IBAN and the online app show a different one.

    Thanks in advance.



Comments

Advertisement