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PSK

  • 27-09-2021 11:37am
    #1
    Registered Users, Registered Users 2 Posts: 120 ✭✭


    My mother does not use the mobile banking app, neither does she use online banking. She rarely uses her debit card card online. Does she need a PSK, and if so, how does she get one ?

    Thank you.



Best Answer

  • Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Hi MunsterM,

    Thanks for getting in touch with us here today. If your mother does not use the mobile banking app a PSK would be required when using the Visa Debit card online. To request a PSK please contact our customer service team directly on 0818 365 365 or 00353 1 4044000 and our colleagues here will be more than happy to help with this. The team is available from 9am to 5pm Monday to Friday.

    I hope this helps.

    Thanks Jen



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