How to change email address

android1

Hi,

I changed my email address to a made up one as my previous was my real name and I no longer trust the site not to accidentally make it visible to users.

I get pop up messages to verify it. It's not a real address so I can't. I can not edit my profile to change it to a valid address. I get a permission denied error.

(I tried adding pics to this post put got a 403 error if I copied & pasted the image and also if I added as an attachment.)

greasepalm

Thinking only way it's done is to log into site and update email details and password.

You have to use old info when you joined and that needs to be changed on your personal account with them.

android1

On desktop I get a permission denied error when accessing my profile so cannot change email. On phone I can access my profile but I have no edit ability.

Shield

I think you’ll need a site admin like @Beasty to help you with this.

android1

https://www.boards.ie/discussion/comment/117864811#Comment_117864811

Ok. Thank you.

I don't know how to do that if you could advise I'd be grateful.

Shield

I'd say when he sees he's tagged in on this conversation he'll see what permissions he has available that might help. @Beasty

android1

That's great. Thank you.

android1

No response. I'm at a dead end it seems.

corsav6

I'm in a similar situation. I used a dead email account and now when I try to link my current email it asked me to confirm via email, but the "confirm" button in the email is just an image and not a link

.

android1

There's a 'Contact Us' link at the bottom of the page but..........

28064212

Try emailing hello@boards.ie, that's the back-office contact address

android1

https://www.boards.ie/discussion/comment/117883595#Comment_117883595

Thanks for that. I have emailed hello@boards.ie

android1

Received an automated reply saying it could take up to 24hours for a response.

No response as of 50hrs + later.

Unable to post in regular forums (not really a major issue as you can see by my post count)

The confirm email notifications keep stacking on top of another, filling the screen meaning I have to refresh the page every minute or so to see anything.

corsav6

https://www.boards.ie/discussion/comment/117895359#Comment_117895359

I'm getting this too, the notification keeps stacking up making it impossible to read a thread.

Typing this is near impossible as the notifications fill the screen so I'm typing blind and hoping for the best.

android1

https://www.boards.ie/discussion/comment/117896991#Comment_117896991

For anyone else reading this, wondering what the hell these two morons are crying about - imagine trying to type a message but your text box is filled with Tetris blocks, only they're not blocks, they're full rows. And it's on difficult.

android1

No reply as of now to my email to hello@boards.ie. Please allow up to 24hrs for a reply, the auto reply stated. 72hrs + now since I sent my email.

No response from boards on this thread either.

@corsav6 Any luck with your situation?

android1

And now some posts on this thread have mysteriously disappeared.

Spear

https://www.boards.ie/discussion/comment/117902235#Comment_117902235

I deleted your spam.

android1

https://www.boards.ie/discussion/comment/117904605#Comment_117904605

Ah, I see.

Any chance you could help sort out my issue or provide any further insight?

corsav6

https://www.boards.ie/discussion/comment/117901107#Comment_117901107

Nope, not a word. Still playing Tetris with these notifications.

corsav6

https://www.boards.ie/discussion/comment/117904605#Comment_117904605

The spam wasn't the issue as we couldn't see anything with the notifications anyway.

Any chance you could help us sort the actual issue? The site is unusable, you can clearly see that from the drop in traffic. It won't get any better if mods only come in to delete what they consider spam.

android1

I'm gonna leave another "spam" post here. Now, I don't believe it's spam because when is humour ever irrelevant?

Plus, it also helps bring further attention to the issue that needs resolving.

As this is the only thread I can post in, I am doing the best with what I have.

android1

Oh. It turns out now that the video I posted in my previous post, it did not appear. It appears boards have rescinded that privilege.

State of affairs thus far:

Me: I cannot verify my email address. The site is next to impossible to use cos the screen fills up with 'confirm email address message'. I cannot use the site.

Boards response: crickets

Me: I post a few videos in good humour, reflecting the nature of my issue.

Boards response: Deleted those posts. Because they're spam.

Ok. What about addressing the issue?

Boards response: crickets

Spear

https://www.boards.ie/discussion/comment/117905362#Comment_117905362

Only the office can do anything. Only they have access to personal info such as email addresses, mods never had any visibility of this.

corsav6

https://www.boards.ie/discussion/comment/117906723#Comment_117906723

Fair enough, thanks for the reply.

android1

I registered a new account. But as @corsav6 said, there is no link to click in the confirmation email sent by boards. Just a confirm email button with no hyperlink behind it.

Isn't this a priority issue for the site? New users cannot use the site effectively.

28064212

https://www.boards.ie/discussion/comment/117907931#Comment_117907931

I just attempted to register a new account, received the confirmation email with an active link. Who is your email provider?

android1

Gmail. I also forwarded it to a Yahoo account but link still not active.

28064212

Odd, I'm also gmail. How are you accessing the email? Browser, desktop/mobile, third-party email application? Is the logo at the top of the email clickable (should go to Boards homepage)?

Boards.ie: Niamh

Hi guys, apologies for the delay in getting back to you, I was on leave last week. I'm looking after android1 via email at the moment. @corsav6 if you'd like to also email or PM me with a valid email address to use on your account, I can update that for you here.

Boards.ie: Niamh

https://www.boards.ie/discussion/comment/117907931#Comment_117907931

Would you mind forwarding the email with the dead link to hello at boards dot ie please?

corsav6

https://www.boards.ie/discussion/comment/117916208#Comment_117916208

Done.

corsav6

I've just got a working confirmation email now.

The notifications that were stacking up seem to have disappeared too.

Hopefully it's fixed.

Thanks to Niamh and the team for looking into it for me.