LIDL plus app

freebee23 · 31-05-2025 07:49AM

Hi,

As mentioned by some other people here the process with Faulty Goods is

Repair / Replacement.
Refund.

Have a look on www.ccpc.ie

They outline your options and it is clear that you as the consumer have the right of choice regarding a Repair / Replacement

The regulations are clearly shown on the CCPC website and they list all of a consumers options and one of the main points is that a Replacement or Repair should be free of charge.

So if I was in your shoes I would check out our consumer rights regarding faulty goods and then contact Lidl customer support and seek a resolution to the issue.

Hope this helps,

Cheers,

freebee23