Potential bad dealership practice?

Philb76

My mother in law bought her Hyundai in kildare and had no problem getting a Dublin reg

Mad_maxx

Mjolnir wrote: »

Why would they have to bring it back to the dealer they purchased it from when going to any main dealer would keep the warranty intact.
Not a hope will they give you the original owners name nor would ya need it, just get him to ring and ask.
Lots of people are willing to travel for good deals.

if they didnt bring it back to the dealer it originally came from , what good would it be calling them about service history ? , it was suggested earlier that my brother should ring the toyota dealer where the car was first sold in order to enquire about servicing or mileage etc as a means to trying to eliminate the suspicion of clocking ?

i didnt say anything aboout " keeping the warranty in tact "

the warranty is now over anyway , brother got an engine and transmission twelve month warranty in writing

Mjolnir

Mad_maxx wrote: »

if they didnt bring it back to the dealer it originally came from , what good would it be calling them about service history ? , it was suggested earlier that my brother should ring the toyota dealer where the car was first sold in order to enquire about servicing or mileage etc as a means to trying to eliminate the suspicion of clocking ?

i didnt say anything aboout " keeping the warranty in tact "

the warranty is now over anyway , brother got an engine and transmission twelve month warranty in writing

If they're a main dealer they might be able to tell you if its been kept between the network. Thus confirming millage. He can simply say he doesn't have the service history and would like to know its service history to maintain it.

The point about the warranty is that most people buying a new car will stay in the main dealer network, as most require you to keep it serviced by a main dealer to maintain the warranty.

At no stage did I mention you saying anything about the warranty, take the tin foil hat off for a second and listen to what people are saying instead of coming up with more theories.

Even bring it to a Toyota specialist or indie with the software and ask for them to do a check of the ecu for the correct millage. If it turns out to be clocked bring it back straight away and report it.

Mad_maxx

Mjolnir wrote: »

If they're a main dealer they might be able to tell you if its been kept between the network. Thus confirming millage. He can simply say he doesn't have the service history and would like to know its service history to maintain it.

The point about the warranty is that most people buying a new car will stay in the main dealer network, as most require you to keep it serviced by a main dealer to maintain the warranty.

At no stage did I mention you saying anything about the warranty, take the tin foil hat off for a second and listen to what people are saying instead of coming up with more theories.

Even bring it to a Toyota specialist or indie with the software and ask for them to do a check of the ecu for the correct millage. If it turns out to be clocked bring it back straight away and report it.

thanks , when you say " toyota specialist " , i presume you dont just mean a regular toyota main dealer

it would seem odd that after buying a new vehicle , the original owner risked voiding their warranty by not returning to the toyota network for due servicing , that there are no stamps from any toyota network dealers implies this did happen

obviously thats a seperate issue from clocking but even the vehicle wasnt clocked , if the vehicle was only first serviced at 59000 km with the used car dealer , its not a great sign in terms of the original owners attitude to car ownership

Mjolnir

Mad_maxx wrote: »

thanks , when you say " toyota specialist " , i presume you dont just mean a regular toyota main dealer

it would seem odd that after buying a new vehicle , the original owner risked voiding their warranty by not returning to the toyota network for due servicing , that there are no stamps from any toyota network dealers implies this did happen

obviously thats a seperate issue from clocking but even the vehicle wasnt clocked , if the vehicle was only first serviced at 59000 km with the used car dealer , its not a great sign in terms of the original owners attitude to car ownership

Unfortunately irish peoples attitudes to servicing in general is woeful, so it actually wouldn't be beyond the realm of possibilities that it wasn't serviced.
59,000km on the same oil would be fairly rough all right.

Yea there's independent specialist for most brands that aren't main dealers, some are affiliates some have spent their working life on that brand or previously been under the brand before branching out on their own.
Usually a fair whack cheaper than a main dealer and happier to help.
20k km per year with no service in 3 years, if that's the case and there's no faults or damage he has one hell of a car

Mad_maxx

Mjolnir wrote: »

Unfortunately irish peoples attitudes to servicing in general is woeful, so it actually wouldn't be beyond the realm of possibilities that it wasn't serviced.
59,000km on the same oil would be fairly rough all right.

Yea there's independent specialist for most brands that aren't main dealers, some are affiliates some have spent their working life on that brand or previously been under the brand before branching out on their own.
Usually a fair whack cheaper than a main dealer and happier to help.
20k km per year with no service in 3 years, if that's the case and there's no faults or damage he has one hell of a car

i dont suppose you can recommend an independent toyota specialist ?

Mjolnir

Mad_maxx wrote: »

i dont suppose you can recommend an independent toyota specialist ?

Unfortunately not only had vw and bmw so never had a need for one, I'm sure somewhere on boards though someone could.
Be weary of lads with the cheap software there's chancers out there using carly and charging people.

Mad_maxx

Mjolnir wrote: »

Unfortunately not only had vw and bmw so never had a need for one, I'm sure somewhere on boards though someone could.
Be weary of lads with the cheap software there's chancers out there using carly and charging people.

do all toyota dealers provide this service if an indie specialist were a little far away ?

obviously pricier but do they do that kind of thing ?

Mjolnir

Mad_maxx wrote: »

do all toyota dealers provide this service if an indie specialist were a little far away ?

obviously pricier but do they do that kind of thing ?

yea they should be able to run the diagnostic software would be more expensive.
Other indies will be able to too if you know one with the software that ya trust. My local guy only has generic diagnostic software and can't do certain things the specialist software can for example.

maestroamado

Because the testing is government let i am pretty confident all odometer info be available on foi request.
That be after ownership change and registered in OP person name, whenever this happens....

Mad_maxx

Mjolnir wrote: »

yea they should be able to run the diagnostic software would be more expensive.
Other indies will be able to too if you know one with the software that ya trust. My local guy only has generic diagnostic software and can't do certain things the specialist software can for example.

having been thinking about this now for a few days , im beginning to think it would be much worse if the vehicle was only first serviced at 59000 km than if it was clocked, if there was 100,000 km rather than 60,000 km , it would mean he was ripped off for about 5k ( and the jeep was 5k cheaper than any other landcruiser business class on carzone anyway) , if it was never serviced ? , much bigger headache

engine sounds fine but its quite lacking in power on the road , i guess the large bulk means the 190 bhp and 2.8 l engine has a lot of work to do , he had a SWB prior to this and it was actually nippier so that might not signal anything with regards poor servicing

it was a little too cheap for my liking , those business class landcruisers have become very expensive second hand due to the cost of new ones having increased two years ago by about ten grand due to tax changes , the 333 motor tax makes them attractive

thanks for the advice

Mad_maxx

OK so he was talking to the original Toyota dealer who sold it, it never went back to them and they had no sign of servicing within the network

he also got back to the dealer who he bought it from to enquire about the servicing they did in february , one thing stuck out, they put two new tyres on the jeep , a three year old jeep with sixty thousand km should not need replacement tyres , this would leave me suspicious about the mileage on the vehicle

he has it booked with a toyota dealer for a full inspection ,toyota dealer said they would see obvious signs of tampering but that some are skillfull at it

the bigger issue here is if the jeep was only serviced for the first time at 59000 km , no record of it having been done amongst the toyota network

ive just checked motorcheck and the odometer discrepancy is now gone , thankfully i downloaded and printed the report from a few days ago which shows the discrepancy , seems strange the dealer was able to get that discrepancy removed so quickly , one would hope that motorcheck are not susceptible to influence by the motor trade ?

shanec1928

Mad_maxx wrote: »

OK so he was talking to the original Toyota dealer who sold it, it never went back to them and they had no sign of servicing within the network

he also got back to the dealer who he bought it from to enquire about the servicing they did in february , one thing stuck out, they put two new tyres on the jeep , a three year old jeep with sixty thousand km should not need replacement tyres , this would leave me suspicious about the mileage on the vehicle

he has it booked with a toyota dealer for a full inspection ,toyota dealer said they would see obvious signs of tampering but that some are skillfull at it

the bigger issue here is if the jeep was only serviced for the first time at 59000 km , no record of it having been done amongst the toyota network

ive just checked motorcheck and the odometer discrepancy is now gone , thankfully i downloaded and printed the report from a few days ago which shows the discrepancy , seems strange the dealer was able to get that discrepancy removed so quickly , one would hope that motorcheck are not susceptible to influence by the motor trade ?

are you for real?? im due to get replacement tyres on my car with 19k KM which ive had form new... changing tyres now suspicious..:rolleyes:

Mad_maxx

shanec1928 wrote: »

are you for real?? im due to get replacement tyres on my car with 19k KM which ive had form new... changing tyres now suspicious..:rolleyes:

you must spin the wheels everytime you go for a pint of milk

selectamatic

Big 4x4's are hard on tyres so it wouldn't be at all unusual to need new tyres pretty regularly.

bazz26

Mad_maxx wrote: »

you must spin the wheels everytime you go for a pint of milk

It's a big heavy 4x4 that's bought by many as a work horse for towing trailers, of course it's going to go through tyres regularly. There is nothing unusual about a machine like that going through a few sets of tyres over 60k km.

As I said earlier your lack of general knowledge on these machines is now making you a bit paranoid and finding conspiracies where there simply are none. I think you need to chill out and take a rest from digging holes.

Mad_maxx

bazz26 wrote: »

It's a big heavy 4x4 that's bought by many as a work horse for towing trailers, of course it's going to go through tyres regularly. There is nothing unusual about a machine like that going through a few sets of tyres over 60k km.

As I said earlier your lack of general knowledge on these machines is now making you a bit paranoid and finding conspiracies where there simply are none.

big jeep 4x4 vehicles need tyres replaced less often , they are like truck tyres compared to whats on a car

bazz26

Right, your just being silly now. This thread has become farcical at this point, good luck.

Mad_maxx

bazz26 wrote: »

Right, your just being silly now. This thread has become farcical at this point, good luck.

thanks for your input

Truckermal

OP you are surely Trolling at this stage...

Mad_maxx

Truckermal wrote: »

OP you are surely Trolling at this stage...

Why?

Clocking vehicles is not exactly uncommon?

colm_mcm

I feel sorry for your brother. I’m sure this Shiite has put a dampener on buying a new motor for your brother if you’re sharing your thoughts with him.

Truckermal

Mad_maxx wrote: »

Why?

Clocking vehicles is not exactly uncommon?

Because it's clear that it's a mileage discrepancy plus you think Tyres on a Jeep should last over 60K KMS...

coolbeans

Mad_maxx wrote: »

big jeep 4x4 vehicles need tyres replaced less often , they are like truck tyres compared to whats on a car

Physics say no. These things are high up and they're heavy. 'Cruisers and Hiluxes go through tyres fairly rapidly. I'd expect to be starting on third set of for example Dunlop Grandtreks at that mileage. You've obviously no experience of either so maybe you shouldn't be giving advice to your brother. You'll have him maddened.

Mad_maxx

colm_mcm wrote: »

I feel sorry for your brother. I’m sure this Shiite has put a dampener on buying a new motor for your brother if you’re sharing your thoughts with him.

actually im not , he doesnt do the social media forum thing either so wont read it

Still waters

Mad_maxx wrote: »

big jeep 4x4 vehicles need tyres replaced less often , they are like truck tyres compared to whats on a car

You need to stop talking nonsense, I'm driving 4x4s a long time and the only tyre I've ever seen do anywhere close to 60k are the bf Goodrich all terrain, your normal run of the mill jeep tyre will be lucky to do 30k

Mad_maxx

Still waters wrote: »

You need to stop talking nonsense, I'm driving 4x4s a long time and the only tyre I've ever seen do anywhere close to 60k are the bf Goodrich all terrain, your normal run of the mill jeep tyre will be lucky to do 30k

ok, lets not get all high handed

il accept i might be wrong about the tyres but lets not pretend that tampering with odometers is spectacularly rare , hopefully it didnt happen but the suspicion is not baseless here

Mjolnir

I have an e90 bmw and I'd be laughing if I saw 45k km.
Tyre place told me I was doing well getting over 30k km on runflats with the normal tyres getting slightly more.
If anyone sat they get 60k km out of jeep tyres they're lying to ya.

Casati

I’d give the OP a break here - okay 60km for tyres is nothing suspicious but having a single stamp in the book at 59km isn’t great at all and oil that old could lead to premature engine wear. It’s worrying that the original dealer can’t see any history in the dealer network - generally somebody buying a new Landcruiser at what might have been 60/70k new wouldn’t mind forking out 200 quid for an annual service

Having said that, there it might have been serviced outside dealer network - I worked for a trucking company who serviced all vehicles in house inc mngt Lexus LS and Merc S classes and other company cars inc a couple of Landcruisers. Even bodywork was done in house and cars only went to dealer for warranty work

Mad_maxx

Casati wrote: »

I’d give the OP a break here - okay 60km for tyres is nothing suspicious but having a single stamp in the book at 59km isn’t great at all and oil that old could lead to premature engine wear. It’s worrying that the original dealer can’t see any history in the dealer network - generally somebody buying a new Landcruiser at what might have been 60/70k new wouldn’t mind forking out 200 quid for an annual service

Having said that, there it might have been serviced outside dealer network - I worked for a trucking company who serviced all vehicles in house inc mngt Lexus LS and Merc S classes and other company cars inc a couple of Landcruisers. Even bodywork was done in house and cars only went to dealer for warranty work

Thank you.

I only mentioned the tyres recently in the thread, hopefully no one else piles on over that incorrect perception on my part.

The odometer discrepancy is now removed from MotorCheck, besides, a jeep engine with 100000 km would be no worse than one with 60000 km if properly serviced so while unpleasant, clocking wouldn't be the biggest concern, at the end of the day you can't know for sure with a used vehicle

There is a genuine suspicion here however that it was only first serviced at 59000 km ,the salesman told him over the phone it had a full service history and he foolishly didn't inspect the manual

He spoke to the service section of the garage yesterday and they said they would chase up information about it

Trust but verify as they say