GoMo FAQs

BarryM

Re: roaming. I live part time in France. It has worked most of the time. I have 2 sims, the GoMo is selected for txts, works but sometimes times out and needs re-send.

gerandy

I also have this feature on my account to barr different numbers but all that happens when I go into te option it errors out and says conatc support . Maybe will take time to work correctly. At least if it works it will limit the additional charges taht you could get caught for without knowing.

gerandy

Was in Krackow for a few days with family and no issues for a few days. One phone stopped working on new years eve with "no service" fault. Swapped out simm to another working phone and same issue carried across. Eventually got thru to Chat who are sending a replacement simm. Hopefuly this is the issue. Up to now have had no probelms.

dinneenp

Hi,
Can one switch to Go Mo today? Or as its a Bank Holiday will the switch not be completed until tomorrow?
Thanks,
Pa

Doodie123

Quick Question regarding billing

https://gomo.ie/wp-content/uploads/mobile-pt12.2-3.pdf

I'm in the cross border area and frequently cross over to the North, receiving calls and making the very occasional call.

Billing seems to be a bit confusing, and Brexit doesn't help either

If I receive calls from a Southern Mobile whilst in the North does it cost additionally?
If I receive calls from a Northern Mobile or landline whilst in the North does it cost additionally?

If I make calls to southern or northern mobile numbers whilst in the North , what's the rate p/m?

If the UK quits the EU - will i be charged EEA rates (which ain't good) or will GoMo do what Vodafone/Three do and keep the existing EU roaming rates?

fbradyirl

From Instagram FAQ:

http://imgur.com/a/DLF2PL1

https://www.instagram.com/s/aGlnaGxpZ2h0OjE4MTEyNDM0OTI4MDIyMzgy?igshid=hkiah53kyy5u

pocpaul

Hi all, I'm sure it's been covered in this thread but I can anyone tell me how do I cancel the gomo contract? I'm moved to a location where the coverage is terrible for the network and need to change it again.

Yggr of Asgard

pocpaul wrote: »

Hi all, I'm sure it's been covered in this thread but I can anyone tell me how do I cancel the gomo contract? I'm moved to a location where the coverage is terrible for the network and need to change it again.

Port to a new provider and pay for the rest of the month as per

https://gomo.ie/faq-items/what-happens-if-i-cancel-outside-the-14-day-cooling-off-period/

Mrnew

anyone ordered one recently ? how long of a wait ? with all the bank holidays and people only back to work Monday I could be a while waiting if i ordered now

fbradyirl

Mrnew wrote: »

anyone ordered one recently ? how long of a wait ? with all the bank holidays and people only back to work Monday I could be a while waiting if i ordered now

Seem to take 7 days to arrive no matter what as I ordered over Xmas. Still 7.

Heighway61

Anyone know what the correct format is for the Date-of-Birth field on their contact form?

I've tried all the usual formats.

Why can't they have a preset? Amateurs.

Slippin Jimmy

Heighway61 wrote: »

Anyone know what the correct format is for the Date-of-Birth field on their contact form?

I've tried all the usual formats.

Why can't they have a preset? Amateurs.

dd/mm/yyyy

asgaard

Doodie123 wrote: »

Quick Question regarding billing

https://gomo.ie/wp-content/uploads/mobile-pt12.2-3.pdf

I'm in the cross border area and frequently cross over to the North, receiving calls and making the very occasional call.

Billing seems to be a bit confusing, and Brexit doesn't help either

If I receive calls from a Southern Mobile whilst in the North does it cost additionally?
If I receive calls from a Northern Mobile or landline whilst in the North does it cost additionally?

If I make calls to southern or northern mobile numbers whilst in the North , what's the rate p/m?

If the UK quits the EU - will i be charged EEA rates (which ain't good) or will GoMo do what Vodafone/Three do and keep the existing EU roaming rates?

Got my bill for last month - had to pay 34eu extra for 2 hours in total calls to Poland being in Ireland (+10eu) so 44 in total. I think I gonna leave them after 3 months of using their service.

DopeTech

asgaard wrote: »

Got my bill for last month - had to pay 34eu extra for 2 hours in total calls to Poland being in Ireland (+10eu) so 44 in total. I think I gonna leave them after 3 months of using their service.

But calls to Poland are not included. You should have used Yolla or Viber out for them.

Calling a Polish landline for 2 hours on Yolla would have only cost you €2.28, calling a polish mobile for 2 hours would have cost just over €13.

New Home

...and it would've been free over Skype.

carolmon

Slippin Jimmy wrote: »

dd/mm/yyyy

Is there a short cut? Takes forever going back month by month

carolmon

Sir Dosser wrote: »

But calls to Poland are not included.

Why?

asgaard

Sir Dosser wrote: »

But calls to Poland are not included. You should have used Yolla or Viber out for them.

Calling a Polish landline for 2 hours on Yolla would have only cost you €2.28, calling a polish mobile for 2 hours would have cost just over €13.

I'm using what's app, but some people don't use any of them so that's why I had to make a standard call.

DopeTech

asgaard wrote: »

I'm using what's app, but some people don't use any of them so that's why I had to make a standard call.

Yolla calls them like a standard call, they won't know the difference, same number will appear.

briancannon18

carolmon wrote: »

Why?

It's clear that it doesn't include international calls or text! What you expect for 9.99

g6fdyotp5nj2l7

carolmon wrote:

Why?

You want international calls included for 10 euro per month. Let us know which company you port to that gives this

Heighway61

Slippin Jimmy wrote: »

dd/mm/yyyy

Tried that, and every other format I could think of.

If they were any good they would have an input mask or at least some text stating what format they required.

g6fdyotp5nj2l7

Heighway61 wrote:

Tried that, and every other format I could think of.

Try a different browser maybe

Masala

when I port over... will all my Messages and Whatsapp threads remain on my iphone???

And all my photos????

I have some conversations I want to keep as I am in dispute with some family members on home matters and need to keep my conversations as proof later when the brown stuff hits the fan!!!

Sleeper12

Masala wrote:

when I port over... will all my Messages and Whatsapp threads remain on my iphone???

You should have your iPhone backup to the cloud. Changing sim shouldn't effect your photos or texts

Thargor

Does anyone else think its a bit weird that they dont tell you how much data you've used anywhere?

august12

Thargor wrote: »

Does anyone else think its a bit weird that they dont tell you how much data you've used anywhere?

You get a break down on your bill, I keep track on my mobile,

Slippin Jimmy

They give you a full breakdown on your monthly bill. It shows calls, texts, data, and roaming. As the above poster said, you can track data usage on android.

Nigel Fairservice

The data breakdown on the bill seems decent. Tells you per day what you used.

I wonder what the offer will be for new subscribers after January 8th.

Slippin Jimmy

Nigel Fairservice wrote: »

The data breakdown on the bill seems decent. Tells you per day what you used.

I wonder what the offer will be for new subscribers after January 8th.

€14.99 according to another poster.