Applegreen Rewards changing

jomalone14 · 20-09-2019 9:34pm #1

Hi all

I have an Applegreen rewards card and collect points as I spend on a regular basis. Last month's spend alone with Applegreen was 600 euro.

So, they're changing their rewards. They're no longer giving points for each spend, they'll be giving discounts/free items in store.

I can only imagine what stuff will be discounted.....I've no interest in this.

Every couple of months, I'd redeem 1000 points for 10 euro off my SSE Airtricity bill.....something worthwhile to me.

What rewards do other fuel suppliers offer their customers ie Circle K, Texaco etc? Anything worthwhile?

L1011 · 21-09-2019 6:57am

Circle K give you raffle tickets and a monthly chocolate bar and can of coke if you've used the raffle tickets.

Maxol nothing, Top nothing, DCC (Emo/Greatgas) nothing. Texaco are nearly gone as a brand here. Tesco give one clubcard point a litre but there's very few stations.

Margin on fuel is too tight to give away much

StonedRaider · 21-09-2019 7:50am

https://www.rte.ie/amp/1077068/

L1011 · 21-09-2019 8:07am

StonedRaider wrote: »

https://www.rte.ie/amp/1077068/

If you look at their full annual accounts you'll see that most of it is made in food / shop sales. Theres a reason they operate big sites with multiple food options mostly

Truckermal · 21-09-2019 3:31pm

You may be entitled to a free Rat!

edunne2010 · 21-09-2019 5:17pm

BOYCOTT OF ALL APPLEGREEN STATIONS MIGHT CHANGE THEIR MIND.

No Problems with increasing fuel at a moments notice. Plenty of excuses to use.

Will they be giving is a FREE RAT?

jomalone14 · 21-09-2019 11:49pm

Truckermal wrote: »

You may be entitled to a free Rat!

:eek::eek: I've filled up at that station a few times....it's grim.

monkeysnapper · 22-09-2019 12:01am

jomalone14 wrote: »

:eek::eek: I've filled up at that station a few times....it's grim.

I hope when you say "filled up" you mean fuel for car and not food for your belly dude. ......

jomalone14 · 22-09-2019 12:11am

monkeysnapper wrote: »

I hope when you say "filled up" you mean fuel for car and not food for your belly dude. ......

Thankfully just diesel and the odd bar of Dairy Milk.......it's not a place that would ever encourage me to grab a sambo :eek:

Del2005 · 23-09-2019 8:42am

edunne2010 wrote: »

BOYCOTT OF ALL APPLEGREEN STATIONS MIGHT CHANGE THEIR MIND.

No Problems with increasing fuel at a moments notice. Plenty of excuses to use.

Will they be giving is a FREE RAT?

They make very little profit on fuel and a part of the increase is the way the taxes are applied to fuel. The other retailers also raise their prices as crude prices increase, they just didn't announce it in the press, so you'll have to walk everywhere if you want to boycott fuel retailers would increase prices.

magicbastarder · 23-09-2019 8:58am

edunne2010 wrote: »

BOYCOTT OF ALL APPLEGREEN STATIONS MIGHT CHANGE THEIR MIND.

No Problems with increasing fuel at a moments notice. Plenty of excuses to use.

plenty of excuses indeed. biggest one day jump in oil prices since the 80s, last week.
the 'i'm boycotting you because you don't give me free stuff' stance is not quite the issue that will lead to a gilets jaunes movement in ireland, i suspect.

Quackster · 23-09-2019 11:07am

L1011 wrote: »

Circle K give you raffle tickets and a monthly chocolate bar and can of coke if you've used the raffle tickets.

Maxol nothing, Top nothing, DCC (Emo/Greatgas) nothing. Texaco are nearly gone as a brand here. Tesco give one clubcard point a litre but there's very few stations.

Margin on fuel is too tight to give away much

Add to that, the Corrib Oil (Texaco) loyalty card gives 1 point (worth 1c) per euro on everything except motor fuel and 1 point per 10 euro (yes, ten euro!) spend on motor fuel.

L1011 · 23-09-2019 3:40pm

I actually have one of those from when I was a road warrior in a past life with quite a few quid on it... if I could ever find it. They also do or did "Buy X of Y and get one free" things for various items, coffees, coke, prepacked dinners, even sacks of coal one winter

How many different brands of fuel have they gone through at this stage?

blackwhite · 23-09-2019 3:46pm

L1011 wrote: »

If you look at their full annual accounts you'll see that most of it is made in food / shop sales. Theres a reason they operate big sites with multiple food options mostly

Gross margins on fuel in ROI for sites operated directly by fuel companies are generally between 8-12 cent per litre - depending on the location.

L1011 · 23-09-2019 5:18pm

blackwhite wrote: »

Gross margins on fuel in ROI for sites operated directly by fuel companies are generally between 8-12 cent per litre - depending on the location.

Applegreens 2018 annual report which, admittedly, does include their UK and US operations shows a bit above 7% gross on fuel. They are primarily directly operated sites.

Even though fuel volumes are the bulk of the business, food makes more actual gross for them alone (at nearly 40% margin) and shop sales come close enough (about 30%)

blackwhite · 23-09-2019 8:56pm

L1011 wrote: »

Applegreens 2018 annual report which, admittedly, does include their UK and US operations shows a bit above 7% gross on fuel. They are primarily directly operated sites.

Even though fuel volumes are the bulk of the business, food makes more actual gross for them alone (at nearly 40% margin) and shop sales come close enough (about 30%)

I worked in a relatively senior role in a company that includes fuel retail for 10+ years - unless Applegreen are paying significantly more for supply than any other major operator in Ireland or the UK then they’re making similar cpl to the other big players. Their pump prices aren’t significantly different.

Aside from the UK and US margins, the Applegreen reported number is also diluted by the margin on fuel sold to dealer sites - which would be in the 3-4cpl region, and by their fuel card margins - which would be anything from 3-6cpl.

There’s a reason Irish fuel companies are incredibly careful not to allow their cpl margins into the public domain - the myth that there’s no margin in fuel certainly suits them!

ted1 · 24-09-2019 9:00am

jomalone14 wrote: »

Hi all

I have an Applegreen rewards card and collect points as I spend on a regular basis. Last month's spend alone with Applegreen was 600 euro.

So, they're changing their rewards. They're no longer giving points for each spend, they'll be giving discounts/free items in store.

I can only imagine what stuff will be discounted.....I've no interest in this.

Every couple of months, I'd redeem 1000 points for 10 euro off my SSE Airtricity bill.....something worthwhile to me.

What rewards do other fuel suppliers offer their customers ie Circle K, Texaco etc? Anything worthwhile?

How did you manage to spend 600 euro there?

magicbastarder · 24-09-2019 9:32am

the OP could drive a large vehicle, possibly? thirsty with a big tank.

jomalone14 · 24-09-2019 10:04am

ted1 wrote: »

How did you manage to spend 600 euro there?

Very easily......I drive around 5-6000 kilometers a month. A full diesel fill is €80 X 7 fills = €560

ted1 · 24-09-2019 6:31pm

jomalone14 wrote: »

Very easily......I drive around 5-6000 kilometers a month. A full diesel fill is €80 X 7 fills = €560

An electric car would suit you. And pay for itself fast

magicbastarder · 24-09-2019 7:03pm

i suspect jo is the very person an electric car wouldn't suit. 5k to 6k a month would involve long trips, at a guess.

Truckermal · 24-09-2019 7:11pm

magicbastarder wrote: »

i suspect jo is the very person an electric car wouldn't suit. 5k to 6k a month would involve long trips, at a guess.

I drive a truck for a living and I don't clock up that....:pac::pac:

L1011 · 24-09-2019 7:25pm

ted1 wrote: »

An electric car would suit you. And pay for itself fast

Quite unlikely they can afford to give up the many hours of mid-trip charging that would be inevitable if doing that level of mileage.

magicbastarder · 24-09-2019 7:37pm

unless they can plan their route so they're always driving downhill...

ted1 · 24-09-2019 8:52pm

magicbastarder wrote: »

i suspect jo is the very person an electric car wouldn't suit. 5k to 6k a month would involve long trips, at a guess.

250-300 km a day that’s doable in an electric car

Plenty of second hand here with 420k range :

https://www.tesla.com/en_GB/inventory/used/ms?redirect=no

jomalone14 · 24-09-2019 9:29pm

magicbastarder wrote: »

i suspect jo is the very person an electric car wouldn't suit. 5k to 6k a month would involve long trips, at a guess.

You've hit the nail on the head here.......I'm driving from early morning until after 7, sometimes 8pm at least 4 days a week. My daily schedule/timetable is dictated by my customers (hospital sales). Stopping to charge up would never be an option for me.

Quackster · 24-09-2019 9:41pm

magicbastarder wrote: »

i suspect jo is the very person an electric car wouldn't suit. 5k to 6k a month would involve long trips, at a guess.

Yep, we need to see a rollout of hydrogen electric to cover that kind of usage.

magicbastarder · 24-09-2019 9:52pm

jomalone14 wrote: »

You've hit the nail on the head here.......I'm driving from early morning until after 7, sometimes 8pm at least 4 days a week.

you have my sympathies. that sounds horrendous.

jomalone14 · 24-09-2019 10:01pm

magicbastarder wrote: »

you have my sympathies. that sounds horrendous.

I'm well paid for it but the result is a poor work/life balance.......hard to jump off the hamster wheel without something giving way

Dr_Colossus · 29-09-2019 4:15pm

In relation to AppleGreen rewards, how to the points actually accumulate?

I have a card for the past few years that I use occasionally but when purchasing petrol yesterday the assistant advised they were no longer scanning loyalty cards and that all points had to be spent by 4th Oct.

Logged into my account to see what great rewards were available and on recent activity I can see all my fuel purchases with the balance showing as 2,231pts. On my home page however it says I only have 493 points which looks less than useless in terms of a swap. No means of transferring points to another member so is only option donating them to charity in 100 point lots.

jomalone14 · 29-09-2019 5:07pm

Dr_Colossus wrote: »

In relation to AppleGreen rewards, how to the points actually accumulate?

I have a card for the past few years that I use occasionally but when purchasing petrol yesterday the assistant advised they were no longer scanning loyalty cards and that all points had to be spent by 4th Oct.

Logged into my account to see what great rewards were available and on recent activity I can see all my fuel purchases with the balance showing as 2,231pts. On my home page however it says I only have 493 points which looks less than useless in terms of a swap. No means of transferring points to another member so is only option donating them to charity in 100 point lots.

I have the same issue so I’ll be ringing them tomorrow.
On my home page it says I have 865 points. My transaction page last week, it showed 1175 points. Now the same page is showing 775 and nothing for a couple of transactions I made last week before the deadline.
I know a colleague of mine let a few thousand points accumulate for years or so he thought. When he went to spend them last year, he was told that some had expired. Not sure of the outcome.

Dr_Colossus · 03-10-2019 11:28am

Dr_Colossus wrote: »

In relation to AppleGreen rewards, how to the points actually accumulate?

I have a card for the past few years that I use occasionally but when purchasing petrol yesterday the assistant advised they were no longer scanning loyalty cards and that all points had to be spent by 4th Oct.

Logged into my account to see what great rewards were available and on recent activity I can see all my fuel purchases with the balance showing as 2,231pts. On my home page however it says I only have 493 points which looks less than useless in terms of a swap. No means of transferring points to another member so is only option donating them to charity in 100 point lots.

jomalone14 wrote: »

I have the same issue so I’ll be ringing them tomorrow.
On my home page it says I have 865 points. My transaction page last week, it showed 1175 points. Now the same page is showing 775 and nothing for a couple of transactions I made last week before the deadline.
I know a colleague of mine let a few thousand points accumulate for years or so he thought. When he went to spend them last year, he was told that some had expired. Not sure of the outcome.

Did you ever get an explanation.
Logged in again to find my balance at 1,362 which at least matches my home page now. No record showing of the 2,231pts balance that was in my recent activity last week but at least now it looks consistent. Quite a surprising variation in the rate you appear to earn points at, early on it was averaging at nearly 80% so on a €80 spend you got 64pts but this year rates were as low as 66% so the same €80 spend only earned 53pts. Never used the account previously but quite beneficial being able to see all your fuel purchase details.

What’s the actual expiry date, some sections of their website say 04-Oct-19 while other sections show 11-Oct-19 and that any points not spent prior to this date will be converted into in-store rewards. No details of what those in-store rewards might be but can they not at least have consistent information on their company website.

Jees, the rewards are terrible, anything of value such as a €10 gift card is 2,300pts. A single cinema ticket is 1,400pts and while the SSE Airtricity €10 discount for 1,000pts is best I'm not with SSE Airtricity so useless to me.

jomalone14 · 03-10-2019 7:57pm

Dr_Colossus wrote: »

Did you ever get an explanation.
Logged in again to find my balance at 1,362 which at least matches my home page now. No record showing of the 2,231pts balance that was in my recent activity last week but at least now it looks consistent. Quite a surprising variation in the rate you appear to earn points at, early on it was averaging at nearly 80% so on a €80 spend you got 64pts but this year rates were as low as 66% so the same €80 spend only earned 53pts. Never used the account previously but quite beneficial being able to see all your fuel purchase details.

What’s the actual expiry date, some sections of their website say 04-Oct-19 while other sections show 11-Oct-19 and that any points not spent prior to this date will be converted into in-store rewards. No details of what those in-store rewards might be but can they not at least have consistent information on their company website.

Jees, the rewards are terrible, anything of value such as a €10 gift card is 2,300pts. A single cinema ticket is 1,400pts and while the SSE Airtricity €10 discount for 1,000pts is best I'm not with SSE Airtricity so useless to me.

I called them today as I wanted to get it sorted before the deadline tomorrow. It now appears they've extended the deadline for points spend until Friday 11th October.
The girl on the phone told me the reason the home page points amount doesn't tally with the transaction page amount is that they are refunding expired points to users accounts. She said for some unknown reason the home page isn't updating accordingly.
I'm a little puzzled as in my case, I always spent my points every 2 months once the total rose to 1,000 and received 10 euro off my Airtricity bill. I never have let points accumulate and expire.
Anyway, the nice girl on the phone gave me a few extra points to bring my balance up to 1,000 and I've just claimed my reward....for the last time.

The new points scheme, when announced, will only be for spend in-store. No fuel apparently. This ends my days of loyalty, filling up solely with Applegreen.

koura · 09-10-2019 1:55pm

What phone number did you use. There not answering 01 5124884, left several messages in the last week also emails. No response. Not very loyal.

jomalone14 · 09-10-2019 4:06pm

koura wrote: »

What phone number did you use. There not answering 01 5124884, left several messages in the last week also emails. No response. Not very loyal.

That’s the number I used and got through to them. I had left a message asking for a call back also but they didn’t return the call. I’d say they’re probably inundated with queries so keep persisting.

Applegreen Rewards changing

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