Nvidia RTX Discussion

TitianGerm

Founders 3070 arrived this morning and the fan is falling out. FUUUUCK

Bungusbeefcake

That doesn't look great!!! Was the box damaged?

one armed dwarf

What a nightmare

My 3070 arrives in a few hours and I'm nervous now lol

TitianGerm

Bungusbeefcake wrote: »

That doesn't look great!!! Was the box damaged?

Nope but the box had no padding upset the card. All packed up on top and around the sides.

Hyzepher

check the card for a loose screw - something like that could ruin your day

Bungusbeefcake

TitianGerm wrote: »

Nope but the box had no padding upset the card. All packed up on top and around the sides.

May scan one had the big air pockets packing around it (3080) but the box was still able to move in the larger box, with slight damage to the inner box and the PCI mount bracket had a slight bend in some of the mounting points but I fixed that myself. I haven't checked the fan, but now I will.

TitianGerm

Hyzepher wrote: »

check the card for a loose screw - something like that could ruin your day

Four screws are still in the fan. I can see them here.

Bungusbeefcake

Is the mount broken?

Just checked mine. No movement on the fans at all apart from rotational.

TitianGerm

Tore the card down.

Looks like the fan mounting plate is meant to be held on with glue and it's broken off in shipping.

TheValeyard

TitianGerm wrote: »

Founders 3070 arrived this morning and the fan is falling out. FUUUUCK

Fuuuuck is right. That's horrible. Sorry dude.

TitianGerm

Bungusbeefcake wrote: »

Is the mount broken?

Just checked mine. No movement on the fans at all apart from rotational.

Added a photo. Don't think I want to chance gluing that back on.

TheValeyard

TitianGerm wrote: »

Added a photo. Don't think I want to chance gluing that back on.

I wouldnt. Send it back. If the fan is that dodgy who knows what else could be wrong.

Cordell

I don't think that happened in shipping, it looks like it was a bad bond from the factory.

GHOST MGG

Thats a nightmare...i would ring them straight away and explain whats happened before you do a straight RMA

TitianGerm

I've filled in the request a callback form anyway and just putting the card back together.

Bungusbeefcake

TitianGerm wrote: »

I've filled in the request a callback form anyway and just putting the card back together.

Are you calling Scan or Nvidia direct? You can contact them directly if you aren't. Thats what I would suggest. They have a chat function, I can post a link if you need.

TitianGerm

Bungusbeefcake wrote: »

Are you calling Scan or Nvidia direct? You can contact them directly if you aren't. Thats what I would suggest. They have a chat function, I can post a link if you need.

I filled in the form on Scan. I assume I've to deal with them?

Bungusbeefcake

Who knows, you tried to buy it through the Nvidia website, technically, then they redirected you and you paid through their partner. So you're probably right that it's scan but they'll probably direct you to Nvidia or RMA it for a refund rather than a replacement.

dudeeile

TitianGerm wrote: »

I filled in the form on Scan. I assume I've to deal with them?

Scan are easy to deal with but you're looking at a wait on your hands, they will quarantine the card after you return it.

Homelander

Ah that's so ****, sorry to see that. Getting a dodgy new card is bad enough, without having to factor in the obscene stock shortages....

TitianGerm

I'll be lucky to have a replacement by the end of November I'd imagine

Cordell

With how things are atm there will be plenty of others quite happy to pay above MSRP and glue it back themselves

TitianGerm

Cordell wrote: »

With how things are atm there will be plenty of others quite happy to pay above MSRP and glue it back themselves

Feck that. I bought the card to use not make money on it

Metric Tensor

Sorry to see that TitianGerm. That's a right kick in the stones.

Mr Crispy

Yeah, commiserations. That's a complete pain in the hole.

Cordell

TitianGerm wrote: »

Feck that. I bought the card to use not make money on it

I wasn't suggesting you to do that.
But I'm thinking what would I do in your place, definitely not sell it, but I would seriously consider epoxy it back in place and use it.
I mean, they already got your money, RMA stock is probably second priority after the retail one.

In any case, you have my sympathy...

TitianGerm

Cordell wrote: »

I wasn't suggesting you to do that.
But I'm thinking what would I do in your place, definitely not sell it, but I would seriously consider epoxy it back in place and use it.
I mean, they already got your money, RMA stock is probably second priority after the retail one.

In any case, you have my sympathy...

I was just thinking epoxy myself. I'd be worried it would only be a temporary fix though and I'd be back to square one in a few weeks.

Cordell

It's going to be a permanent fix with epoxy, you won't be able to separate them again

TitianGerm

Cordell wrote: »

It's going to be a permanent fix with epoxy, you won't be able to separate them again

Thanks. I'll see what Scan come back with. If it's a reasonable time frame for a replacement I'll go with that, if not I might try epoxy.

Revoker88

Thats a ****ty bit of bad luck

Id get it replaced though,if that sort of thing happened outside of warranty fair enough id try stick the fan back but not brand new out of the box.