Fastway Couriers

martyoo

It's the only way they will listen. The Littlewoods FB page is full of angry customers. Eventually it will cost them more to be working with Fastway and they will change.

wheresmybeaver

Stumbled upon this thread when I unfortunately discovered that "i-parcel" is code for "fastway".

Amazon order from 28th December. Still no sign. The tracking info actually mentions a Fastway hub in New Zealand..

Usually amazon stuff goes via An Post and it's very reliable.

michellie

I never got my parcel from them, I told fastway to return to sender because I had no need for it if it came late. I assume they returned it to asos because they refunded me. Shambles.

Ewan Hoosarmi

Ewan Hoosarmi wrote: »

A terrible company!

A few weeks ago I ordered an item from the uk. A week later I got a missed call from a number I don't know, so I called it back. It was Fastway telling me my parcel was in a shop 5 km away. Having paid €20 for delivery I was fuming. I contacted the seller and demanded a refund of my delivery cost, as I had to collect the item. I eventually got a refund. Hitting the seller for choosing such a crappy courier is the best approach.

Today I am waiting for a delivery that has been in the courier depot for 2 days now. In future I'm going to do as suggested above: not buy from sellers using Fastway, and telling them why I'm buying elsewhere.

Just to update this. My item has been in the local Fastway depot since early Thursday morning (11/1/18) Still no sign of it going out for delivery today.

I contacted the seller and he told me that the logistics are being handled in the UK by a company attached to e-bay.

I've started a case with e-bay looking for a full refund. All down to the incompetence of Fastway couriers.

Berty

3 days in a row a Nissan Almera arrived onto my street loaded up with deliveries from Fastway. There were Amazon, Asos and Littlewoods that I could see in it. Two guys in casual clothes, with a clipboard and collecting signatures. That is far from professional.

It was a hatchback, parcels stuffed in the boot and backseat and them rummaging through them. Some left on the wet ground soaking in the rain like a sponge.

ED E

Berty wrote: »

3 days in a row a Nissan Almera arrived onto my street loaded up with deliveries from Fastway. There were Amazon, Asos and Littlewoods that I could see in it. Two guys in casual clothes, with a clipboard and collecting signatures. That is far from professional.

It was a hatchback, parcels stuffed in the boot and backseat and them rummaging through them. Some left on the wet ground soaking in the rain like a sponge.

An Post do the exact same, only difference is Fastway store them in a lads gaff and An Post store them in the DU.

Ewan Hoosarmi

Ewan Hoosarmi wrote: »

Just to update this. My item has been in the local Fastway depot since early Thursday morning (11/1/18) Still no sign of it going out for delivery today.

I contacted the seller and he told me that the logistics are being handled in the UK by a company attached to e-bay.

I've started a case with e-bay looking for a full refund. All down to the incompetence of Fastway couriers.

Further update... I cancelled the order and got a refund. I then e-mailed Fastway to inform them that they should return the item, if they can find it.
Fastway have today marked the consignment as delivered and signed for on 11/1/18. :eek: Needless to say no delivery has been made at any time.

I have taken screenshots of the falsification of the tracking information. Is there any point in following up on this?

DBB

Anyone who's living in a rural location, if you get a delivery confirmation but no delivery, it just might be worthwhile checking in local shops.
I posted here a while back that I discovered my "delivered" item had actually been left by the Fastway courier in the local Spar a few km away... Since then I've found a worrying number of posts on discussion forums/rating websites from people in exactly the same situation. My item was amongst a pile of other parcels he'd just just dumped there.
Outrageous carry on. But might be worth checking out, particularly if you have received a notice that your items have been delivered. They very well may have been... Just not to you!

Doltanian

I ordered a few items from Amazon recently to my parents address and I assumed they would be delivered by An Post, shipping was free so I opted not to use Parcel Wizard and the NI address.

Anyway I was abroad for a few days and remembered to track the items and I saw they were delivered three days earlier so I rang my parents and they told me they had received no parcel or otherwise. Any the following day my father got the two parcels in a local shop several kilometres away and i-Parcel are obviously contracting out to Fastway who dumped the parcels there without ever contacting me. I had several hundred euro worth of stuff sitting around that shop for almost four days because of Fastway.

I got the stuff but it was my mere coincidence, Fastway are some shower of chancers, I wouldn't have minded if the driver had taken 30 seconds to ring me and say is it ok to let the parcel into the shop and I'd have agreed as at least known it was there and would have arranged to collect it shortly after.