Neighbours refuses to allow new ftth installation

Barry122

Can anybody help me?

I was supposed to get ftth installed today but my neighbour refused to allow the technician to install the new fibre line as the telephone pole is in their garden and that the phone lines ruin their view. The technician couldn't do anything about that.

Seriously???? They can't do that? And I'm not the only one down the lane that wants ftth, its these neighbours who are blocking access to fibre.

Are there any regulations regarding access to phone services.

Gonzo

Barry122 wrote: »

Can anybody help me?

I was supposed to get ftth installed today but my neighbour refused to allow the technician to install the new fibre line as the telephone pole is in their garden and that the phone lines ruin their view. The technician couldn't do anything about that.

Seriously???? They can't do that? And I'm not the only one down the lane that wants ftth, its these neighbours who are blocking access to fibre.

Are there any regulations regarding access to phone services.

that's extremely unfortunate and very selfish of your neighbors trying to deny you a much needed service.This issue should probably be raised with Eir themselves and see what they can do. http://www.boards.ie/ttforum/1293

Barry122

Called eir and they said they can't continue without their permission.

They neighbours refuse to co-operate since the telephone lines are ugly and destroy their sh1tty scenic views. They want them to go underground. Good luck! I said to them, OpenEir won't move a finger to accommodate you.

So back to mobile internet for me.........

CeilingFly

Hope that neighbour never needs help from other neighbours.

I'll have a wild guess that they didn't grow up in a rural area.

long_b

Would anyone else close to you be able to put up a pole or two to skip out the neighbour's one ?

I'd be beyond livid OP

ssaasas

Offer to pay for the cables to go underground if all who want to get FTTH pay equally then it should not be too much and everyone is happy.

ssaasas

Offer to pay for the cables to go underground if all who want to get FTTH pay equally then it should not be too much and everyone is happy.

Johnboy1951

ssaasas wrote: »

Offer to pay for the cables to go underground if all who want to get FTTH pay equally then it should not be too much and everyone is happy.

You think neighbours like that would be willing to allow their precious garden to be dug up for underground ducting?

refused to allow the technician to install the new fibre line as the telephone pole is in their garden

Johnboy1951

CeilingFly wrote: »

Hope that neighbour never needs help from other neighbours.

I'll have a wild guess that they didn't grow up in a rural area.

I would hope they do ...... tomorrow! :eek:

Barry122

Paying to put the cables underground is not a viable option. Other neighbours wouldn't be happy with their front garden being dug up. And I don't have that much cash.

Barry122

They're both retired urban teachers who own several properties so you can imagine their sense of power and superiority.

ssaasas

Barry122 wrote: »

Paying to put the cables underground is not a viable option. Other neighbours wouldn't be happy with their front garden being dug up. And I don't have that much cash.

Then you have a problem with all your neighbours, not just the ones with the pole. If you neighours want FTTH they would allow the cables run to be dug, if everyone else is happy with the current internet then you will have to be too.

Other option is talk to the neigbour with the pole and offer a €5000 fee to allow access to their land so the new cables can be added to the pole.

nhunter100

Barry122 wrote:

Seriously???? They can't do that? And I'm not the only one down the lane that wants ftth, its these neighbours who are blocking access to fibre.

I'm afraid they can it's on their private property. Sucks I know, can you talk to them and maybe come to an arrangement with them and the rest of your neighbours who want this service.

tsue921i8wljb3

Get in touch with your neighbours to get an idea of how many would be willing to sign up to the service. Form some sort of group and approach the refusers as a community. It will be harder to say no to a community effort. Be polite. Outline the benefits of the new connection, increased house value etc.

If that fails try contacting the local broadband officer in your county to act as an intermediary with Openeir to see if they can reroute some cabling.

https://www.kildarestreet.com/wrans/?id=2017-05-18a.707&s=Telecommunications+infrastructure+speaker%3A206#g709.r

jimmycrackcorm

Am I right to think that the telephone pole already exists in their garden and they don't want it there. So it isn't going away?

Have you explained to them clearly that it it's you and the other neighbours that are affected by them?

Is there an option at cost for Eir to install an additional pole elsewhere that that you could club together with your other neighbours to pay for. Making sure of course that the neighbours get to keep their existing pole.

Barry122

You must be joking.

First of all, putting the cables underground is no easy task, the main road would have to be dug up, driveways, gardens etc. It's too much trouble, unnecessary trouble to say the least. And not a financially viable one.

Sure doesn't everybody have a couple thousand euro laying around!

EverythingGood

Barry122 wrote: »

Called eir and they said they can't continue without their permission.

They neighbours refuse to co-operate since the telephone lines are ugly and destroy their sh1tty scenic views. They want them to go underground. Good luck! I said to them, OpenEir won't move a finger to accommodate you.

So back to mobile internet for me.........

Ask the neighbours to call eir, get them to ask for free broadband and free tv for life from eir, and then they will give permission for eir to provide to rest of neighbourhood

ssaasas

Barry122 wrote: »

You must be joking.

First of all, putting the cables underground is no easy task, the main road would have to be dug up, driveways, gardens etc. It's too much trouble, unnecessary trouble to say the least. And not a financially viable one.

Sure doesn't everybody have a couple thousand euro laying around!

I am not saying you pay the €5000 by yourself, you said most of your neighbours want it too, split the cost and it will be a few hundred each.

If not be happy with what you have.

Professor Moriarty

Barry122 wrote: »

They're both retired urban teachers who own several properties so you can imagine their sense of power and superiority.

Teachers. Ah. They must be horrible people so. It's easy to imagine their sense of superiority and power.

Barry122

It's just one other neighbour

I might as well enjoy my dial up connection before the crazy neighbours cut down the existing phone lines by themselves.

Barry122

Sarcasm eh?

But in all fairness, they are still on a power trip, they have been known to be harsh....but let's not infest this thread with their descriptions.

ssaasas

Two people only want it? Yeah it looks like there is no incentive for your neigbour to allow access to their land. A chat about compensation is the only way forward with the three of you, it is common enough when access is needed on peoples land to pay for that access. 

Personally I would pay a grand or two for fiber if I only had dial-up see what your neigbour thinks is a fair offer to split and take it to the people with the pole.

Professor Moriarty

Barry122 wrote: »

Sarcasm eh?

But in all fairness, they are still on a power trip, they have been known to be harsh....but let's not infest this thread with their descriptions.

Well, you started it! Anyway, as you describe it, it sounds like a sh1tty thing to do. What goes around comes around - they might need something from you some day soon and you'll have a bargaining chip.

Eric Cartman

offer free broadband to the house just before theirs, mount a wireless CPN on their roof and one pointing at it on yours, sign up for FTTH at that neighbours house, put a router in and assign them a lower priority and 25mbps cap.

they get free broadband, you get broadband, screw the in-between house.
Object to all planning they ever try go for in future , and point it out to their kids when they visit, no broadband = less sale price, I'm sure their inheritance taking a beating will cause them to clear up the mess.

9726_9726

Professor Moriarty wrote: »

Well, you started it! Anyway, as you describe it, it sounds like a sh1tty thing to do. What goes around comes around - they might need something from you some day soon and you'll have a bargaining chip.

Go around them with wireless! Find a neighbour that you have line-of-sight to, get fibre into their gaff and use a pair of Ubiquiti Powerbeam AC units to make a point to point link (you'll get 100-250M) to extend the juice to your house. Just don't tell Eir.... Make sure to tell your smug neighbour though!

Professor Moriarty

9726_9726 wrote: »

Go around them with wireless! Find a neighbour that you have line-of-sight to, get fibre into their gaff and use a pair of Ubiquiti Powerbeam AC units to make a point to point link (you'll get 100-250M) to extend the juice to your house. Just don't tell Eir.... Make sure to tell your smug neighbour though!

If it's illegal they'd probably report it to Eir!

Oat23

Professor Moriarty wrote: »

Well, you started it! Anyway, as you describe it, it sounds like a sh1tty thing to do. What goes around comes around - they might need something from you some day soon and you'll have a bargaining chip.

There's an ould bag (well she's in her 50s now) in our street who blocked the last 7 houses in the street from getting Chorus years ago. She wouldn't let them come on her property to put a cable across the front of her house hidden under the gutter. Chrous said there was nothing they could do and the few people below her who wanted Chorus were stuck with a dreadful 0.5MB/s Eircon connection.

One night, one of the neighbors went to pull the curtains and saw someone breaking into her car. He continued pulling them and went to bed.

It pays to be nice to your neighbors.

Professor Moriarty

Oat23 wrote: »

There's an ould bag (well she's in her 50s now) in our street who blocked the last 7 houses in the street from getting Chorus years ago. She wouldn't let them come on her property to put a cable across the front of her house hidden under the gutter. Chrous said there was nothing they could do and the few people below her who wanted Chorus were stuck with a dreadful 0.5MB/s Eircon connection.

One night, one of the neighbors went to pull the curtains and saw someone breaking into her car. He continued pulling them and went to bed.

It pays to be nice to your neighbors.

I feel sorry for people like that. I can only imagine how their minds work.

TheChizler

Surely if there was a fault with the existing line that required access to the pole openeir would have implicit right to access. How is this any different? If the existing line fell off the pole would they be obliged to allow access to replace it?

fxotoole

Barry122 wrote: »

Can anybody help me?

I was supposed to get ftth installed today but my neighbour refused to allow the technician to install the new fibre line as the telephone pole is in their garden and that the phone lines ruin their view. The technician couldn't do anything about that.

Seriously???? They can't do that? And I'm not the only one down the lane that wants ftth, its these neighbours who are blocking access to fibre.

Are there any regulations regarding access to phone services.

Exact same thing happened a friend of mine who lives down the country. Nothing can be done about it. He ended up getting ****ty 3G modem in the end, I think.

knucklehead6

I refused to allow UPC (as they were then) run a cable from my house across to the house behind me, as I didn't want the cable strung between the two houses, across my back garden.

I did offer UPC access to my property to allow them feed the cable through my attic and down the side of my house and underground through the garden but I think the people living behind me didn't want that.

Nothing ever came of it, I think they ran the cable at the houses at the other end of the road. And it looks horrible.

Atlantic Dawn

Is their view of the pyramids of Egypt or what, seriously how much loss would a cable be. I would be livid and blacklist them from my life, I'd provide zero assistance in anything they ever needed from me in the future.

Eric Cartman

Atlantic Dawn wrote: »

Is their view of the pyramids of Egypt or what, seriously how much loss would a cable be. I would be livid and blacklist them from my life, I'd provide zero assistance in anything they ever needed from me in the future.

ohh 100%, going to assume this is proper rural, next time it snows or the aul one needs a lift to the shops in the rain, or a parcel got left with me, really almost any scenario i'd be going out of my way to be unhelpful. Stopping infrastructure for such a petty reason puts you in the 'wouldn't piss on to put out a fire' category.

Edit, if its a rural enough location that agri land is filth cheap, find out who owns the next field infront of their view and rent space for the most ugly rusted slurry tanker you can find on donedeal and put it smack bang across the face of the house

edit again : https://www.donedeal.ie/feedingequipment-for-sale/13-tonne-meal-bin/15242608 50 quid , put it in a field, be grand.

the_syco

Barry122 wrote: »

I was supposed to get ftth installed today but my neighbour refused to allow the technician to install the new fibre line as the telephone pole is in their garden and that the phone lines ruin their view. The technician couldn't do anything about that.

Would growing trees in your garden limit the amount of sunlight they get?

Perhaps see if you can have a pole put in elsewhere, as an alternative route to your house? And then grow the trees anyway.

Quazzie

Cut down the pole. When it is replaced, your wire will be included.

Atlantic Dawn

Wonder if OP told them he has to now rent his house out really cheaply to whatever is the most ne'er-do-well group they would fear and him move to the nearest town with proper broadband would they change their mind.

CeilingFly

TheChizler wrote: »

Surely if there was a fault with the existing line that required access to the pole openeir would have implicit right to access. How is this any different? If the existing line fell off the pole would they be obliged to allow access to replace it?

A telephone service is a universal service obligation, so access to the pole and use of the pole for the telephone service is obligatory for the neighbours.

Ftth is not an obligation, so access must be granted.

Can eir not provide a phoneline fibre service of up to 100mb?

caff

CeilingFly wrote: »

A telephone service is a universal service obligation, so access to the pole and use of the pole for the telephone service is obligatory for the neighbours.

Ftth is not an obligation, so access must be granted.

Can eir not provide a phoneline fibre service of up to 100mb?

Order a phone line and get them to run the fibre at the same time?

Jpmarn

Could you get some legal advice. Consider going to a solicitor. Surely your neighbour is probably breaking a law by denying you access to a service.

Fred Swanson

This post has been deleted.

The Cush

Fred Swanson wrote: »

This post has been deleted.

I believe eir doesn't have the same wayleaves as the ESB (and now SIRO) has to access poles etc., hence the reason most telephone poles run by the roadside with permission given by the landowner where they're beyond the road.

TheQuietFella

Jpmarn wrote: »

Could you get some legal advice. Consider going to a solicitor. Surely your neighbour is probably breaking a law by denying you access to a service.

Would you ever grow up!!! It would be running through their property!!!

No one has a God given right for access in what ever regard to another's property!

Telephone lines were run across our back garden many years ago and they

were unsightly so I can understand the owners reluctance to accommodate!

nhunter100

Jpmarn wrote:

Could you get some legal advice. Consider going to a solicitor. Surely your neighbour is probably breaking a law by denying you access to a service.

From reading the OP his neighbours are not denying him a service. They are refusing entry to their private property by a private company. The private company has an option to provide the service just at a more expensive cost.

road_high

Barry122 wrote: »

They're both retired urban teachers who own several properties so you can imagine their sense of power and superiority.

I hadn't even scrolled down this far but that's exactly what I'd imagined them- a pair of preachy busybody not-an-inch know alls.

g1983d

Get Eir to put a pole up across the road from the existing pole so the fibre can go from pole before neighbours to across road from them (added bonus of blocking their view) and then back to your house.
On a side note and trying not to be smug, I got FTTH this week and I'm delighted, 90mb

my3cents

g1983d wrote: »

Get Eir to put a pole up across the road from the existing pole so the fibre can go from pole before neighbours to across road from them (added bonus of blocking their view) and then back to your house.
On a side note and trying not to be smug, I got FTTH this week and I'm delighted, 90mb

Eir don't put poles up for anyone anymore.

thegills

Can the pole be moved to outside their property?

Tokyo

Fred Swanson wrote: »

This post has been deleted.

To the best of my knowledge, no they don't, compared to say, the ESB. We had a similar issue years ago - a neighbour was successfully able to prevent an Eircom pole going up in OUR land (viewable from their front window) because it was an eyesore (their words). Eircom at the time had no choice but to oblige.

The ESB on the other hand, can erect a pole where they need to. They'll try to accommodate the homeowner where possible, but they could put it up outside your front door if they wanted to.

degsie

There is a special place in hell for neighbours like that :mad:

ED E

TheChizler wrote: »

Surely if there was a fault with the existing line that required access to the pole openeir would have implicit right to access. How is this any different? If the existing line fell off the pole would they be obliged to allow access to replace it?

The pole is probably inactive or the cable wouldnt change anything.

Quazzie wrote: »

Cut down the pole. When it is replaced, your wire will be included.

Not if theres no service there.

caff wrote: »

Order a phone line and get them to run the fibre at the same time?

For one(two) homes they'll now just do a radio AFL as the neighbours being a twat and the work order would be too expensive to recoup.

g1983d wrote: »

Get Eir to put a pole up across the road from the existing pole so the fibre can go from pole before neighbours to across road from them (added bonus of blocking their view) and then back to your house.
On a side note and trying not to be smug, I got FTTH this week and I'm delighted, 90mb

On the road = Co Co + Planning = Headache = Never gonna happen for two customers.



OP: How wide/long is the objectors property? If you were to erect a new pole in your premises in the nearest corner what would be the span to the previous pole?(Not the objectors).

ED E

PS: FTTH adds 3-5% to property value. Tell them that nugget.