Google Home FAQ

JimmyVik

AngelaRI wrote: »

Glad I'm not the only one with these issues! Definitely been ongoing for more than a few weeks and getting worse by the day. Misheard commands. Randomly dropping or replacing words in a command (I can see the command on my Hubs). Or just ignore - words appear, disappear without response after a few seconds.
My most common usage nowadays "Hey Google, Feedback" - and they've gotten a LOT of feedback from me lately, some rather, er, frustrated...

I think I found the trick for the lights though: if my mini in my office won't respond to 'Hey Google, turn off the lights', it usually responds to 'Hey Google, turn off the f****g lights' :rolleyes:

Funny. That seems to be the way to get it to work in our house lately too.

65535

US English works great for me.

TaurenDruid

It's funny, my other half can be heard from another room going "HEYGOOGLEMUTERADIO", "HEYGOOGLEMUTETHERADIO", "HEY... GOOGLE... MUTE... THE... RADIO!" and it'll keep on playing, and I walk in and go "hey google, mute" and it gets it right straight away.

kenmc

65535 wrote: »

US English works great for me.

Reminder me how to change language please?

65535

kenmc wrote: »

Reminder me how to change language please?

On my phone - go into Google Home app
Click on your icon up top right
Go to 'Assistant Settings'
Scroll down to Languages and decide there
There is English (Ireland) but it is just the irritating (to me) South East England accent.

65535

Many other settings for sensitivity of voice, multiple voices etc. can be set but I guess it's set initially to a medium mode which seems to work fine for me.
I did re-label the light to 'The Light' so when I say
turn off the light or lower the light 50% it works ok

kenmc

I picked the us english, and then asked the forecast. Apparently we're in the middle of a heatwave - a high of 37 tomorrow, and there was me hoping for snow

timetogo1

kenmc wrote: »

I picked the us english, and then asked the forecast. Apparently we're in the middle of a heatwave - a high of 37 tomorrow, and there was me hoping for snow

Is your home address set correctly? My language is set to US and my weather forecasts are fine and in Celsius.

killbillvol2

kenmc wrote: »

I picked the us english, and then asked the forecast. Apparently we're in the middle of a heatwave - a high of 37 tomorrow, and there was me hoping for snow

It's pretty simple to change the default to Celsius.

kenmc

killbillvol2 wrote: »

It's pretty simple to change the default to Celsius.

It is and always was set to Celsius for weather units. Only thing I changed was English UK to English usa

kenmc

It's all good now, back to winter, 3 degrees today and snow forecast tomorrow.

I made no changes since it announced the heatwave. Stupid thing.

How do you manage routines these days? I have some set but want to change them, but can't see how in the Home app anymore.

bambam26

[Deleted User] wrote: »

How do you manage routines these days? I have some set but want to change them, but can't see how in the Home app anymore.

I had to ask google to Create routine it sent a link to my phone which took me to the settings in the home app,

sioda

I have a pink routines icon at the top of my main Google home app page

Machinehead

[Deleted User] wrote: »

How do you manage routines these days? I have some set but want to change them, but can't see how in the Home app anymore.

Tap your profile icon top right corner of the screen - Assistant settings - scroll down to shortcuts - scroll to end of page - tap on 'see all routines'. You can customise preset routines or create your own routines from there. Seems like a long way round to get there, can't understand why the routines icon has been removed from the main window in some versions of the app. Also routines don't seem to work for me anymore. Any ones I created were working fine up to about a month ago, now all routines have stopped working & I've tried editing them using suggested commands from within the app but no joy.

JimmyVik

Machinehead wrote: »

Tap your profile icon top right corner of the screen - Assistant settings - scroll down to shortcuts - scroll to end of page - tap on 'see all routines'. You can customise preset routines or create your own routines from there. Seems like a long way round to get there, can't understand why the routines icon has been removed from the main window in some versions of the app. Also routines don't seem to work for me anymore. Any ones I created were working fine up to about a month ago, now all routines have stopped working & I've tried editing them using suggested commands from within the app but no joy.

Same for me.

Raoul

JimmyVik wrote: »

Same for me.

Yep. Gone to absolute sh1te.

JimmyVik

Asking google to broadcast is very very hit or miss now.
So much so, that you can assume the message arrived in another room.
Used to be rock solid.

jogdish

JimmyVik wrote: »

Asking google to broadcast is very very hit or miss now.
So much so, that you can assume the message arrived in another room.
Used to be rock solid.

This is the Google Home in a nutshell - features that are fawless then barely/don't work, updates that give and take and an app that (perhaps this is just me ) is impossible to navigate for all but the very very basics.

The J Stands for Jay

JimmyVik wrote: »

Asking google to broadcast is very very hit or miss now.
So much so, that you can assume the message arrived in another room.
Used to be rock solid.

Google home - rock solid
Nest mini - works sometimes, no longer broadcasts. I'd be annoyed if I didn't get it for free for having a Google play music free trial active during some offer they had a while back

Bluefoam

I have Google Mini x 1, Nest Mini x 1, Hub x 1, Nest WiFi point x 1 (as part of mesh)... All get things wrong on an equal basis...

I've given away a couple of Google Mini's as I have reached saturation point. If I ever get any more, they'll be aimed more towards audio quality and will replace some of the LG speakers that I have... they are Google Audio speakers and work direcly with the rest of the Google Speakers and I have the sound bar and woofer that is also part of the system.

If they would get the commands to work, it'd be an impressive ecosystem.

Clareman

What language have you Google Home set to??? I've mine set to English (Ireland) and I'm not having any of these problems that I'm reading about here.

Raoul

Clareman wrote: »

What language have you Google Home set to??? I've mine set to English (Ireland) and I'm not having any of these problems that I'm reading about here.

I have English Ireland too.

JimmyVik

Raoul wrote: »

I have English Ireland too.

Ive tried different language settings and all have problems.
The biggest issue is things work perfectly for months and then one day they just dont work anymore.
Too much of Google fcuking around and using customers as testers is my guess.

killbillvol2

Open a support ticket with them if you really want to see a sh!tshow.

They'll walk you through the issue for about 10/15 minutes before suddenly realising that they're in the US so their European colleagues should be dealing with you. They'll "escalate" your issue to their European colleagues and you'll get an email telling you that you're a priority but they can't do anything for you right now due to Covid. Then you'll get a number of emails 3-4 months later asking if they've resolved your problem!

TaurenDruid

killbillvol2 wrote: »

Open a support ticket with them if you really want to see a sh!tshow.

They'll walk you through the issue for about 10/15 minutes before suddenly realising that they're in the US so their European colleagues should be dealing with you. They'll "escalate" your issue to their European colleagues and you'll get an email telling you that you're a priority but they can't do anything for you right now due to Covid. Then you'll get a number of emails 3-4 months later asking if they've resolved your problem!

You found out how to open a ticket with Google?! Woah, I'm impressed! (I'm actually looking forward to having to subscribe to Google One sometime in the summer so I get elevated "support".)

TaurenDruid

JimmyVik wrote: »

Ive tried different language settings and all have problems.
The biggest issue is things work perfectly for months and then one day they just dont work anymore.
Too much of Google fcuking around and using customers as testers is my guess.

This is Google all over.

Get told about a new Google app. Try it out. Like it. It gets updates. It works even better. More of my friends use it. Slowly notice no new updates for a good while. There's a cancellation announcement. Rinse and repeat.

Routines used to work fine for me. Then they changed it so I could only activate one by speaking - which kinda defeats the purpose of a quiet "bedtime" routine, when other people might be asleep. Then they hid the feature for a bit and it's only now - slowly - getting a re-work.

I'd bet money there have been some personnel shuffles in the big G, and this is the fallout.

killbillvol2

I had a routine to turn on my heating. "Hey Google, I'm cold" to turn it on. "Hey Google, I'm too warm" to turn it off. Worked fine up to a month ago. I found out it had stopped working after this exchange:
"Hey Google, I'm too warm"
"Maybe you should go for a swim".

Machinehead

Machinehead wrote: »

Tap your profile icon top right corner of the screen - Assistant settings - scroll down to shortcuts - scroll to end of page - tap on 'see all routines'. You can customise preset routines or create your own routines from there. Seems like a long way round to get there, can't understand why the routines icon has been removed from the main window in some versions of the app. Also routines don't seem to work for me anymore. Any ones I created were working fine up to about a month ago, now all routines have stopped working & I've tried editing them using suggested commands from within the app but no joy.

I don't have "shortcuts" in Assistant Settings, so I get lost there.

If i ask one of the devices to create a routine as mentioned here too, it sends a link to the assistant app on my phone. Clicking it googles for creating a routine

Raoul

I have one saying "Hey google, it's Raoul's bedtime routine", it just searches that on google. Even when I add the routine shortcut to my homescreen and then click on it, it just searches that online. Absolutely ridiculous.