No signal to monitor after new GPU

xK Marcus

I get no signal from anything now, no signal with old GPU, new GPU or integrated graphics. I've tried all with 2 different HDMI cables and all where applicable with DVI/VGA, also tried all with a different screen, no luck. Other than no signal, the PC seems to be running fine.

Old GPU: AMD Radeon r9 280
New GPU: GTX 1070, both are MSI
Processor: Intel i7
PSU: Corsair RM 750
Motherboard: Gigabyte asrock z87 extreme4
Windows 10 if that makes a difference.

I'm pretty lost right now, and very demoralised, any help/advise would be great, thanks.

thegreenbean

Can you enter bios? and you can't connect via the motherboard?

xK Marcus

No, I get no signal at all, so can't get in to bios, and yeah, I get no signal from motherboard output either, with or without any gpu connected.

K.O.Kiki

Have you tried a different monitor?

MarkAnthony

Always worth checking - power is going to the monitors? No unplugged or switched off cables.

Have you tried defaulting to internal graphics and resetting the CMOS on your motherboard? (See manual clearing bios settings).

Nothing else got a knock? No internal power cables are loose? Check to make sure their are no bent pins in the PCIe slot. RAM reseated?

If all that fails have you tried pulling the MB out of the case and doing a test build on something non conductive to eliminate a short?

dreamers75

Can you put back in your old GPU and make sure it works?

Then put in your new one and make sure the fans spin when booting.

It may remove something from your problem equation. Hopefully you only need a new type of cable.

xK Marcus

MarkAnthony wrote: »

Always worth checking - power is going to the monitors? No unplugged or switched off cables.

Have you tried defaulting to internal graphics and resetting the CMOS on your motherboard? (See manual clearing bios settings).

Nothing else got a knock? No internal power cables are loose? Check to make sure their are no bent pins in the PCIe slot. RAM reseated?

If all that fails have you tried pulling the MB out of the case and doing a test build on something non conductive to eliminate a short?

Yeah, power is on on the monitor, it says on the screen "DVI (OR HDMI) connected no signal" or something like that

I have tried using the integrated graphics, it doesn't work either

As far as I can see, nothing got a knock, no cables are unplugged or loose, PCI slots seem fine and I had taken the ram out and put it back in at one point.

I haven't taken the MB out of the case, not sure how to do a test build though

xK Marcus

dreamers75 wrote: »

Can you put back in your old GPU and make sure it works?

Then put in your new one and make sure the fans spin when booting.

It may remove something from your problem equation. Hopefully you only need a new type of cable.

Already tried old GPU, it doesn't work anymore.

The fans and everything spins and seems to work on both GPU's when I turn the PC on.

I've already tried 2x HDMI cables, VGA cable and DMI cable

K.O.Kiki

What happens when you disconnect hard drives, did it POST?

xK Marcus

K.O.Kiki wrote: »

What happens when you disconnect hard drives, did it POST?

I haven't disconnected my hard drive, what is POST?

SterlingArcher

Make sure you have not dislodged a cable from mobo. Check them all.

Do a ram check ie Run with one ram stick inserted at a time.

xK Marcus

SterlingArcher wrote: »

Make sure you have not dislodged a cable from mobo. Check them all.

Do a ram check ie Run with one ram stick inserted at a time.

I'll have another thorough look now, I've tried to run it with each ram stick individually before though

Cuddlesworth

Board has a debug LED on it. Use it.

http://www.asrock.com/support/faq.asp?id=334

The assumption would be something has been knocked loose while changing graphics cards, usually a cable.

SterlingArcher

xK Marcus wrote: »

I'll have another thorough look now, I've tried to run it with each ram stick individually before though

Remove the cables and relsot.

xK Marcus

Cuddlesworth wrote: »

Board has a debug LED on it. Use it.

http://www.asrock.com/support/faq.asp?id=334

The assumption would be something has been knocked loose while changing graphics cards, usually a cable.

I get 00, what should I do?

MarkAnthony

xK Marcus wrote: »

I get 00, what should I do?

Have you cleared the CMOS?

xK Marcus

MarkAnthony wrote: »

Have you cleared the CMOS?

No, I don't know how, or even what CMOS is

MarkAnthony

xK Marcus wrote: »

No, I don't know how, or even what CMOS is

Do you have the motherboard manual. It's the manual way to clear all the BIOS settings. It's a common thing to do when you're getting no picture, or the post code (00) tells you too.

Cuddlesworth

Clear CMOS
Reseat the power cables.
Reseat the CPU.
Pull the mobo out of the case, test it on a cardboard box.
Assume the motherboard is busted.

MarkAnthony

Woot you have a switch! See pages 11 and 12. Press the nipple!!!

ftp://europe.asrock.com/Manual/Z87 Extreme4.pdf

xK Marcus

MarkAnthony wrote: »

Do you have the motherboard manual. It's the manual way to clear all the BIOS settings. It's a common thing to do when you're getting no picture, or the post code (00) tells you too.

I've got a quick installation guide, and a software setup guide

MarkAnthony

xK Marcus wrote: »

I've got a quick installation guide, and a software setup guide

See above. It's number 20 on the diagram.

Suspense is killing me!

SterlingArcher

There is a switch for to clear cmos on new mobos. Locate it with z Google.

xK Marcus

MarkAnthony wrote: »

See above. It's number 20 on the diagram.

Suspense is killing me!

Ok, and should I just do it with no GPU in and use integrated graphics, also so I press it when the pc is on or off?

xK Marcus

HOLY ****, WE HAVE VISUAL

xK Marcus

Ok, I've got B4 shown now, and on the screen I have some system info and then I can run setup or continue, which one?

MarkAnthony

Just load optimized defaults or even just continue.

xK Marcus

MarkAnthony wrote: »

Just load optimized defaults or even just continue.

Ok, so I've got b4 shown regardless of if I have an usb devices connected, and my keyboard and mouse are recieving power, but not doing anything, so can't get passed initial screen for now.

Could it be one of the usb related wires on the motherboard?

MarkAnthony

It#s probably having an issue with your keyboard, disconnect all USB devices apart from the keyboard. Try it in different USB ports. Let me keep reading your manual :pac:

MarkAnthony

Okay quick skim didn't help - try just having the keyboard connected to the red USB 2.0 ports at the top next to the PS2 port (the round port).

Is the wirless card connected to a USB header on the motherboard?

xK Marcus

MarkAnthony wrote: »

It#s probably having an issue with your keyboard, disconnect all USB devices apart from the keyboard. Try it in different USB ports. Let me keep reading your manual :pac:

Doesn't work with just the keyboard connected, also, the light for num lock is on on the keyboard, and doesn't turn off, so I'm not sure if that's relevant, maybe nothing about the keyboard responds.

xK Marcus

MarkAnthony wrote: »

Okay quick skim didn't help - try just having the keyboard connected to the red USB 2.0 ports at the top next to the PS2 port (the round port).

Is the wirless card connected to a USB header on the motherboard?

I tried those slots but no luck, I had a wireless card in there since a built the pc, but hadn't used wireless in 2 years or so, so I actually just removed that card yesterday when I was trying to sort out my GPU.

MarkAnthony

Do you have an old keyboard lying around with the circular port on it (PS2)?

MarkAnthony

xK Marcus wrote: »

I tried those slots but no luck, I had a wireless card in there since a built the pc, but hadn't used wireless in 2 years or so, so I actually just removed that card yesterday when I was trying to sort out my GPU.

How was it connected? To a PCIe slot?

xK Marcus

MarkAnthony wrote: »

How was it connected? To a PCIe slot?

Yeah, that's how it was connected. And I don't have an old keyboard around

MarkAnthony

Okay Wireless shouldn't be an issue.

What keyboard are you using?

xK Marcus

I don't know the exact model, but it's made by Razer

xK Marcus

xK Marcus wrote: »

I don't know the exact model, but it's made by Razer

Underneath it says Razer Deathstalker, model: RZ03-0080

MarkAnthony

xK Marcus wrote: »

Underneath it says Razer Deathstalker, model: RZ03-0080

I wondered if there was a switch to turn off any sort of mad mode the keyboard might be in - I can't see anything. I'm afraid I have to head out so hopefully someone who knows razors stuff might be able to shed some light.

Basically try and grab another keyboard if you can.

If you're in North Dublin you're more than welcome to pop the machine over to me and I can try and get her up and running for you.

Kimbot

Marcus, where are you based? Maybe someone local can pop around and help you out here.

xK Marcus

jonnycivic wrote: »

Marcus, where are you based? Maybe someone local can pop around and help you out here.

I'm the Donnybrook area, I don't want to cause any unnecessary inconvenience to anyone though, so potentially as a last resort

Cuddlesworth

Reset the CMOS again. Use the old graphics card not the new one during and after. Bios sounds like its having a issue with the new card.

xK Marcus

Cuddlesworth wrote: »

Reset the CMOS again. Use the old graphics card not the new one during and after. Bios sounds like its having a issue with the new card.

At the moment I'm not using any card, using the integrated graphics

SterlingArcher

You need an old style non usb keyboard /mouse. The p2p just to get it up and running.

xK Marcus

Ok, so all I did was restart and it's working now, I have nothing up on the dr. debug thing, and it's loading windows.

So, the question, what graphics card do I try and use now?

SterlingArcher

Wells clear out those amd drivers. If not done already.

I'd try new one again.

xK Marcus

SterlingArcher wrote: »

Wells clear out those amd drivers. If not done already.

I'd try new one again.

Ok, I'll make sure I got em all

thegreenbean

xK Marcus wrote: »

Ok, I'll make sure I got em all

Long shot. Is your gpu power cable a Daisy chain cable? Some high end gpu's need two 8/6 pin power connectors to power on fully. I had a 660 TI once that powered on but wouldn't display because it was on half power. I hope it's not to late to try it. Good luck

xK Marcus

No joy with new GPU, not getting any signal whether it's plugged in to the new GPU or the integrated graphics, the dr debug thing now says A2, which is a problem with IDE or SATA devices apparently, not sure what those are though

Kimbot

Also for your PCI-e there was an issue with a few boards where you had to change the options from Gen3 back to Gen2 or even Gen1 to get the GPU to work.

xK Marcus

thegreenbean wrote: »

Long shot. Is your gpu power cable a Daisy chain cable? Some high end gpu's need two 8/6 pin power connectors to power on fully. I had a 660 TI once that powered on but wouldn't display because it was on half power. I hope it's not to late to try it. Good luck

my GPU is connected to one 8/6 pin cable