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€15 - 20GB + Unlimited any network calls and texts + free roaming - Lycamobile

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Comments

  • Moderators, Regional South East Moderators Posts: 9,105 Mod ✭✭✭✭Aquos76


    i tried both 003538? and +3538? and neither worked for me, had no luck from CS either, all he suggested at the time was I needed to top up as texts werent included in the roaming, which was totally not the case.


  • Registered Users, Registered Users 2 Posts: 40 rainbowmoose


    New customer, just switched but when purchasing the bundle the LYCA20 Code isn't working. It's coming up as invalid but still being advertised all over the website. Any idea why this isn't working?


  • Registered Users, Registered Users 2 Posts: 2,356 ✭✭✭NATLOR


    If you ordered a sim and then registered before purchasing a bundle they consider you a existing customer so the lyca20 code wont work,lyca10 should work for 10% off


  • Registered Users, Registered Users 2 Posts: 345 ✭✭MadDogGreener


    I see the data has been bumped upto 30GB now.

    ocpZHmb.png


  • Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    I find it extremely difficult to use 10gb free data per month. :mad:


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  • Registered Users, Registered Users 2 Posts: 543 ✭✭✭NikoTopps


    I see on the offer page about the 10GB free data that "The Offer is valid from 18/08/2016 to 31/10/2016"

    The offer has been extended once again :)


  • Registered Users, Registered Users 2 Posts: 1,014 ✭✭✭castle2012


    That's the thing that puts me off moving to them . The fact it's only on for a month or so . With Tesco at least the deal I have doesn't expire


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,739 Mod ✭✭✭✭bk


    castle2012 wrote: »
    That's the thing that puts me off moving to them . The fact it's only on for a month or so . With Tesco at least the deal I have doesn't expire

    They extend every single month, these extensions can go on for years.


  • Registered Users, Registered Users 2 Posts: 1,523 ✭✭✭September1


    I accidentally purchased today two 5E top-ups and now I have 20G of data - so if you need more data it makes sense to make many smaller top-ups.


  • Registered Users, Registered Users 2 Posts: 543 ✭✭✭NikoTopps


    September1 wrote: »
    I accidentally purchased today two 5E top-ups and now I have 20G of data - so if you need more data it makes sense to make many smaller top-ups.

    Didn't know it worked that way! Cheers for the info!


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  • Registered Users, Registered Users 2 Posts: 7,864 ✭✭✭54and56


    Hi guys,

    Can someone confirm if the unlimited national calls included in this €15 package includes calls to all other mobile networks as well as landlines?

    I find Lyca's bundle information hard to understand.


  • Moderators, Regional South East Moderators Posts: 9,105 Mod ✭✭✭✭Aquos76


    Hi guys,

    Can someone confirm if the unlimited national calls included in this €15 package includes calls to all other mobile networks as well as landlines?

    I find Lyca's bundle information hard to understand.

    Yes it does.


  • Registered Users, Registered Users 2 Posts: 24,761 ✭✭✭✭lawred2


    Switched from three billpay a month ago..

    €5 top up

    Given a €1 bonus for top up and €2 bonus because I ported my number across

    And 10GB of Data

    And I'm finding zero real difference between the relative levels of service between the two despite Lyca being a virtual operator on Three limited to the 3G network and Three offering '4G'. Zero.

    Outrageous value.


  • Registered Users, Registered Users 2 Posts: 7,864 ✭✭✭54and56


    Hi all,

    One more question ref this deal.

    What's the best option for using the SIM in EU countries to make and receive calls as well as use local mobile data? I switched a family member to this deal earlier in the summer and they bought the €10 Europe Plus international bundle thinking it would allow them to make and receive calls in France but it only permits the user to make calls from Ireland to European numbers :o

    Are there any roaming packages I can buy in advance of a trip to Europe? I really can't figure out all the bundles on offer, they are so confusing.


  • Registered Users, Registered Users 2 Posts: 5,964 ✭✭✭jeffk


    The nephew is on them and he sent me this, is this ruffly what speeds people get?

    2chkjk7.jpg


  • Registered Users, Registered Users 2 Posts: 1,714 ✭✭✭wiz569


    jeffk wrote: »
    The nephew is on them and he sent me this, is this ruffly what speeds people get?

    2chkjk7.jpg

    Yep pretty much,get that at home, and about 7Mbps when out and about


  • Registered Users, Registered Users 2 Posts: 5,964 ✭✭✭jeffk


    wiz569 wrote: »
    Yep pretty much,get that at home, and about 7Mbps when out and about

    Thanks, that's my mind made up, BK was right not its for heavy internet users(from time to time I upload a lot of pictures/videos to cloud when im out).

    Its a great deal otherwise :(


  • Registered Users, Registered Users 2 Posts: 3,097 ✭✭✭stevek93


    jeffk wrote: »
    The nephew is on them and he sent me this, is this ruffly what speeds people get?

    2chkjk7.jpg

    That's my speed test, it's perfect perfect for web browsing and Spotify and the likes anything else you need better speeds.


  • Registered Users, Registered Users 2 Posts: 1,523 ✭✭✭September1


    stevek93 wrote: »
    That's my speed test, it's perfect perfect for web browsing and Spotify and the likes anything else you need better speeds.

    I did watch movie or two on Netflix and it was fast enough to get decent HD quality with Lyca.


  • Registered Users, Registered Users 2 Posts: 5,964 ✭✭✭jeffk


    The upload speed is the main issue id have.

    Virgin mobile on 3G, madness when they are using the same network

    msy6hf.png


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  • Registered Users, Registered Users 2 Posts: 3,097 ✭✭✭stevek93


    September1 wrote: »
    I did watch movie or two on Netflix and it was fast enough to get decent HD quality with Lyca.

    Strange I couldn't get 480p on YouTube earlier. Maybe it was because I was travelling.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,739 Mod ✭✭✭✭bk


    jeffk wrote: »
    The upload speed is the main issue id have.

    Virgin mobile on 3G, madness when they are using the same network

    They aren't on the same network.

    Lyca/Tesco/48 are all on the old o2 network still.

    Virgin and ID Mobile are on Three's 3G and 4G network.

    Three now owns o2 and they are integrating the networks, but it still isn't complete. Eventually Lyca/Tesco/48 will also end up on the Three 4G network too. It was actually rumoured to happen very soon, but who knows.

    IME Lyca/Tesco/48 are fine for whatsapp/imessage/email/music streaming (spotify, internet radio)/pokemon go/facebook/surfing. Basic internet stuff.

    You can do some video streaming too (youtube/netflix, etc.) but it can be a little bit variable and rough at times. Fine if you are doing it the odd time, but not if you want to use it for commuting every day and certainly not as a replacement for a decent wired broadband connection at home.

    It isn't for everyone, but for €5 per month, if it suits you, then I think it is incredible value for money.


  • Registered Users, Registered Users 2 Posts: 5,964 ✭✭✭jeffk


    How come then ID is crap and virgin isn't if they use the same network?


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,739 Mod ✭✭✭✭bk


    jeffk wrote: »
    How come then ID is crap and virgin isn't if they use the same network?

    While they use the same network of masts, at a certain point the voice and data traffic gets handed off from the Three network to ID's and Virgins own networks and through their own servers, switches and out onto their own international backhaul.

    At this level they can be different. It is possible that ID simply haven't bought fast enough or enough switches/servers/backhaul, etc. or have other issues at this level.

    It isn't surprising that Virgin have a good network, as after all they are the largest ISP in europe, with massive amounts of their own international fibre networks and very large data centers, noc's, etc. By comparison ID are a very small operation, even including the UK.

    Actually given that Virgin have an extensive fibre network of their own in Ireland. It is also possible that they are directly connecting to Three masts and taking their traffic directly off the masts and onto their own network * While ID are probably paying for and sharing Three's backhaul and taking the traffic off it in Dublin.

    * I believe three actually use a lot of Virgins backhaul fibre network to actually connect to their masts and carry their traffic.

    Overall Virgin are a much more serious operator then ID. ID's only advantage is their network of shops.


  • Registered Users, Registered Users 2 Posts: 15,690 ✭✭✭✭vectra


    Hey guys,
    My moter is on tesco mobile with her Vodafone su6.

    Last year on holiday she got fleeced with the roaming charges,
    I decided to contact Lyco and got her a sim to use on Holiday.
    I got the €9 national package as recommended by the lyco rep.
    This gives 450 minutes and 450 texts.
    Well she arrived in Spain the other day and can only text. Phone wont make calls.
    Is there something she can do?
    I have tried and tried to get in touch with the Lyco reps on facebook messenger wher I had no problem contacting them to buy the package. But now it seems like an empty house.
    I also tried to ring customer support, Got fed up of hanging on with no reply.

    Is there anything she can do?


  • Registered Users, Registered Users 2 Posts: 2,356 ✭✭✭NATLOR


    vectra wrote: »
    Hey guys,
    My moter is on tesco mobile with her Vodafone su6.

    Last year on holiday she got fleeced with the roaming charges,
    I decided to contact Lyco and got her a sim to use on Holiday.
    I got the €9 national package as recommended by the lyco rep.
    This gives 450 minutes and 450 texts.
    Well she arrived in Spain the other day and can only text. Phone wont make calls.
    Is there something she can do?
    I have tried and tried to get in touch with the Lyco reps on facebook messenger wher I had no problem contacting them to buy the package. But now it seems like an empty house.
    I also tried to ring customer support, Got fed up of hanging on with no reply.

    Is there anything she can do?
    I'm open to correction on this but if you look here the €9 bundle isn't included for free roaming


  • Registered Users, Registered Users 2 Posts: 15,690 ✭✭✭✭vectra


    NATLOR wrote: »
    I'm open to correction on this but if you look here the €9 bundle isn't included for free roaming


    You could be right.
    But that was the one the rep suggested and I specified the purpose of it.


  • Registered Users, Registered Users 2 Posts: 2,356 ✭✭✭NATLOR


    vectra wrote: »
    You could be right.
    But that was the one the rep suggested and I specified the purpose of it.

    I wouldn't trust those guys, their customer service is shocking! but just in case is she connected to the correct network for roaming? I think Spain is Moviestar


  • Registered Users, Registered Users 2 Posts: 7,864 ✭✭✭54and56


    Hi all,

    One more question ref this deal.

    What's the best option for using the SIM in EU countries to make and receive calls as well as use local mobile data? I switched a family member to this deal earlier in the summer and they bought the €10 Europe Plus international bundle thinking it would allow them to make and receive calls in France but it only permits the user to make calls from Ireland to European numbers :o

    Are there any roaming packages I can buy in advance of a trip to Europe? I really can't figure out all the bundles on offer, they are so confusing.

    I guess Vectra's Mum is experiencing the same issue I had back in the summer. The "International" bundle only gives you a package of minutes for calling Europe from within Ireland, it has nothing to do whatsoever with the ability to make and receive calls whilst roaming.

    Given I didn't get an answer to my post above I assume no one here knows how to roam or how to buy a roaming package on Lyca?


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  • Registered Users, Registered Users 2 Posts: 15,690 ✭✭✭✭vectra


    Got on to customer care.
    Rep said the following
    turn off the phone
    remove simcard
    leave for 10 minutes
    replace sim and turn on the phone

    Sounds like something simple for a non tech 81 year old woman :(
    Pity they didnt tell me this before I went with them.


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