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€15 - 20GB + Unlimited any network calls and texts + free roaming - Lycamobile

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Comments

  • Registered Users, Registered Users 2 Posts: 20,857 ✭✭✭✭cormie


    funnyname wrote: »
    Nice, do you know which is which?

    I think you need to keep the live one? Forget the other one is though.
    Allyall wrote: »
    Good point...



    You would need to buy International bundles from here - http://www.lycamobile.ie/en/choosebundles?Topup=0&Bonus=&Page=QuickTopUp


    They're cheap enough though.

    Surely Lyca are still bound by the new EU regulations and having bought the €15 bundle, for any data remaining from the 20GB, you will be charged a max of 5c+VAT per mb roaming? So if you use 5gb from your 20gb allowance, then go roaming in Europe, you have 15gb allowance @ 5c per mb, so if you use 2GB, it's €100 + VAT, which I know isn't cheap for 2gb, but it's much better than the €400 it would have been a few months ago and next year, it'll be free :)


  • Registered Users, Registered Users 2 Posts: 1,083 ✭✭✭rustledjimmies


    There are a few posts in this megathread saying some people can't call [some] iD mobile phone numbers. Are there known issues with Lycamobile not fully supporting calling Irish numbers?


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,739 Mod ✭✭✭✭bk


    It's really ambiguous and misleading so I'm not happy but more importantly I can't see where they sell any bundles which include "international data".

    Any suggestions?

    I agree, while this deal is very good value, my main complaint about Lyca is the site is very confusing, with too many different products and not always clear what is and isn't included in each product. They definitely aren't following the KISS principle.

    The International Plans aren't for roaming, they are typically aimed at foreigners living in Ireland. For instance they are aimed at a French person who moves to Ireland for work, but wants free minutes to call family and friends back home.

    So their is a reasonable purpose for this product to exist, but I can certainly see why it would be confusing.

    For data roaming bundles see here:
    http://www.lycamobile.ie/sysimages/editorfiles/Home_April_2015_IE1.pdf

    €50 for 1GB in France, which yes, is ridiculously expensive!

    A Meteor SIM with their 1GB of EU roaming for €15 would be a better deal for them.
    There are a few posts in this megathread saying some people can't call [some] iD mobile phone numbers. Are there known issues with Lycamobile not fully supporting calling Irish numbers?

    Seems to be a problem on the ID side and the problem is with calling ID phones from other networks too. So far I haven't had any issues calling or texting any of the major networks from Lyca.


  • Registered Users, Registered Users 2 Posts: 7,096 ✭✭✭DopeTech


    bk wrote: »
    Seems to be a problem on the ID side and the problem is with calling ID phones from other networks too. So far I haven't had any issues calling or texting any of the major networks from Lyca.

    I asked iD about this and they said they were aware of the problem but its a problem on Lycas end that I would need to contact them. Could have just been talking crap though. Have a feeling we'll never get this sorted. What other networks cannot call iD?


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,739 Mod ✭✭✭✭bk


    FrostyJim wrote: »
    I asked iD about this and they said they were aware of the problem but its a problem on Lycas end that I would need to contact them. Could have just been talking crap though. Have a feeling we'll never get this sorted. What other networks cannot call iD?

    48 Mobile too.

    Thing is ID mobile are new, while Lyca have been around for years, so the issue if far more likely to be on ID's side.


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  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    Is it possible to buy Lyca credit in any stores?


  • Registered Users, Registered Users 2 Posts: 7,096 ✭✭✭DopeTech


    Allyall wrote: »
    Is it possible to buy Lyca credit in any stores?

    Yeah, its available from any store that has payzone.


  • Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    Allyall wrote: »
    Is it possible to buy Lyca credit in any stores?
    Yes.


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    FrostyJim wrote: »
    Yeah, its available from any store that has payzone.

    Thanks. Do they ask you which bundle, or do you just buy €15 worth of credit and then choose your bundle online or on the phone?


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,739 Mod ✭✭✭✭bk


    Allyall wrote: »
    Thanks. Do they ask you which bundle, or do you just buy €15 worth of credit and then choose your bundle online or on the phone?

    Just buy the €15 credit in shop and once applied to your account, type on your phone:
    *139* 2015#
    to buy this bundle from your credit.

    There are different codes for different bundles.


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  • Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    You are better off topping up online as you get free credit + you get 5gb free. And you get 10% off a bundle.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,739 Mod ✭✭✭✭bk


    snubbleste wrote: »
    You are better off topping up online as you get free credit + you get 5gb free. And you get 10% off a bundle.

    You don't get both, you either get 5GB free + Free "Bonus" credit or you get 10% off buying a bundle directly. Either way, you are correct still better then buying credit in a shop.


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    Yep, thanks. I already topped up online for myself the other day.
    I got my Nephew a sim, and just wanted to know if I'd have to top him up every month, or if he could buy credit in a store.

    The 20GB for €15 should/would have been enough, but now he has Pokemon Go!
    So the extra 5GB might be handy.


  • Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    bk wrote: »
    You don't get both, you either get 5GB free + Free "Bonus" credit or you get 10% off buying a bundle directly. Either way, you are correct still better then buying credit in a shop.
    Well, you do get both!


  • Registered Users, Registered Users 2 Posts: 5,112 ✭✭✭StripedBoxers


    I messaged Hector on Facebook a few days ago and no reply so I've just messaged him again there now and I hope to hear back soon.

    Getting fed up of a crap signal, slow internet and my signal dropping constantly.

    I'm seriously considering switching to a different provider as this is proving to be a lot of unnecessary hassle.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,739 Mod ✭✭✭✭bk


    snubbleste wrote: »
    Well, you do get both!

    How?

    If you buy credit, I don't see any way to buy the bundle and apply the promotion when buying the bundle with credit?

    The 10% off promo code only seems to work when buying a bundle directly.


  • Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    bk wrote: »
    How?
    If you buy credit, I don't see any way to buy the bundle and apply the promotion when buying the bundle with credit?
    The 10% off promo code only seems to work when buying a bundle directly.
    You said You don't get both, you either get 5GB free + Free "Bonus" credit or you get 10% off buying a bundle directly.
    I pointed out that everyone gets free credit and 5gb credit. the advantage when buying online is you can also get 10% off a bundle.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,739 Mod ✭✭✭✭bk


    snubbleste wrote: »
    You said You don't get both, you either get 5GB free + Free "Bonus" credit or you get 10% off buying a bundle directly.
    I pointed out that everyone gets free credit and 5gb credit. the advantage when buying online is you can also get 10% off a bundle.

    No, that doesn't seem to be correct, unless I've missed an option?

    From what I see, there are two ways to buy a bundle.

    1) Directly buy buying the bundle online, without first buying credit.

    You can use the 10% off code doing this (so bundle only costs €13.50), but you aren't buying any credit, so you don't get 5GB Free + Free Bonus Credit.

    or:

    2) You buy €15 of credit online, thus getting the 5GB Free + Free Bonus Credit and then you use this credit to "buy" the bundle.

    Doing it this way, there doesn't seem to be anyway to use the 10% off promo code. So you are effectively paying €15 for the bundle, though you do end up with €3 "Bonus" credit left over.


  • Registered Users, Registered Users 2 Posts: 20,857 ✭✭✭✭cormie


    Can anyone confirm my question in post 482 regarding Lyca and roaming obligations with this package if they know pleeease :)


  • Registered Users, Registered Users 2 Posts: 5,112 ✭✭✭StripedBoxers


    Murilotdb wrote: »
    air wrote: »
    Anyone tethering on lyca without issues?

    I installed the app Foxfi and activated tethering via USB then I downloaded a Pdanet desktop program to my windows laptop and used it to connect to my phone. It works quite well!
    Is there an app for iPhones that I can use for tethering? Searched for FoxFi but it's not available in the app store.


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  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    cormie wrote: »
    Can anyone confirm my question in post 482 regarding Lyca and roaming obligations with this package if they know pleeease :)

    They probably are bound by the EU regulations, but it would be cheaper to buy their Roaming Data, rather than paying 5c (+Vat) per 1MB.

    You might get more info here - http://www.boards.ie/vbulletin/showthread.php?t=2057438222


  • Registered Users, Registered Users 2 Posts: 11,803 ✭✭✭✭blade1


    So here's my experience since I topped up and transfered my number last Friday morning....
    Knew my old number wouldn't be transferred over the weekend so that was acceptable.

    Monday evening,still not transfered so rang them up.
    4 times i had to call because each time i got through,there was just silence on the order end.
    Eventually got through and i was told there was a bill pay/prepay mismatch and my old phone company needs to sort it.

    Got onto Meteor and they said all sorted now.
    So guess what??
    Here we are almost a week later and i still don't have my old number.
    After missing several important calls over this mess.

    My advice.. Stay away from this morons!!!!!


  • Registered Users, Registered Users 2 Posts: 1,683 ✭✭✭Zynks


    I am not taking sides, but since the problem was with Meteor at first, isn't there a chance that it continues to be? It wouldn't surprise me at all.

    I have been in touch with their support via direct messages on Twitter (@lycamobile) and I am quite happy with the response time and resolution.

    blade1 wrote: »
    So here's my experience since I topped up and transfered my number last Friday morning....
    Knew my old number wouldn't be transferred over the weekend so that was acceptable.

    Monday evening,still not transfered so rang them up.
    4 times i had to call because each time i got through,there was just silence on the order end.
    Eventually got through and i was told there was a bill pay/prepay mismatch and my old phone company needs to sort it.

    Got onto Meteor and they said all sorted now.
    So guess what??
    Here we are almost a week later and i still don't have my old number.
    After missing several important calls over this mess.

    My advice.. Stay away from this morons!!!!!


  • Registered Users, Registered Users 2 Posts: 1,683 ✭✭✭Zynks


    Is there an app for iPhones that I can use for tethering? Searched for FoxFi but it's not available in the app store.

    Never tried it, but it has been recommended to me. http://www.junefabrics.com/iphone/index.php (requires jailbreaking)


  • Registered Users, Registered Users 2 Posts: 11,803 ✭✭✭✭blade1


    Zynks wrote: »
    I am not taking sides, but since the problem was with Meteor at first, isn't there a chance that it continues to be? It wouldn't surprise me at all.

    I have been in touch with their support via direct messages on Twitter (@lycamobile) and I am quite happy with the response time and resolution.

    Lyca told me on Monday that it was allsorted snd i would definitely have my old number within 24hours.
    When I rang them Tuesday,had to go through the same ringing several times only to be met with silence each time until i got throug and it still wasn't fixed even though they told me it was.
    So that was a lie.
    Rang Meteor snd they said everything is ok on their end.


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    blade1 wrote: »
    Lyca told me on Monday that it was allsorted snd i would definitely have my old number within 24hours.
    When I rang them Tuesday,had to go through the same ringing several times only to be met with silence each time until i got throug and it still wasn't fixed even though they told me it was.
    So that was a lie.
    Rang Meteor snd they said everything is ok on their end.

    Have you tried doing it on their site?
    I had a bit of hassle last week, but once I realised the problem I've done three now and all three were done in minutes.

    https://account.lycamobile.ie/portinrequest_irl.aspx?lang=en&affiliatedcode=0

    Have your old provider Sim number ready
    Your new Lyca Sim number ready
    Your new Lyca phone number

    Input the time you want the transfer to happen and it's done.


  • Registered Users, Registered Users 2 Posts: 1,683 ✭✭✭Zynks


    OK, it actually sounds like an issue with Lyca. I get the impression that their support is far more efficient when writing to them, and it saves a lot of hassle waiting on the phone - I could be wrong again though!


  • Registered Users, Registered Users 2 Posts: 11,803 ✭✭✭✭blade1


    Allyall wrote: »
    Have you tried doing it on their site?
    I had a bit of hassle last week, but once I realised the problem I've done three now and all three were done in minutes.

    https://account.lycamobile.ie/portinrequest_irl.aspx?lang=en&affiliatedcode=0

    Have your old provider Sim number ready
    Your new Lyca Sim number ready
    Your new Lyca phone number

    Input the time you want the transfer to happen and it's done.

    Trying this now and website not working for me at the moment!
    Is anyone else having problems with website?
    This really is the worst experience i've had with any phone company!!!


  • Registered Users, Registered Users 2 Posts: 1,083 ✭✭✭rustledjimmies




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  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    It's up now.


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