Red Button

Hibrasil

Choose your viewing with Red Button on Saorview

TG4 and Saorview have teamed up again to make sure you don't miss out on this weekend's Rugby action.

With two Guinnness PRO12 matches back to back this Friday 29th April, we're lighting up the Red Button so that you can choose between the excitement of Benetton Treviso V Connacht starting at 6.15 or the later battle between Munster and Edinburgh that kicks off at 7.30. The second half of the Connacht match will be viewable via the Red Button so that each team's followers will be able to choose which game to watch in its entirety

See https://www.saorview.ie/en/news

Tigerandahalf

I have a triax tsc114 combi box and the red button doesn't seem to offer this. Is it only available on certain boxes.
I also have an amiko min combi in another room. Maybe it will offer red button services?

Be interesting to see what Saorview Connect offers. Perhaps the possibility to watch different GAA matches or Euro/WC matches on at the same time.

former total

Tigerandahalf wrote: »

I have a triax tsc114 combi box and the red button doesn't seem to offer this. Is it only available on certain boxes.
I also have an amiko min combi in another room. Maybe it will offer red button services?.

The TG4 red button isn't always live. Try again at match time.

Tigerandahalf

former total wrote: »

The TG4 red button isn't always live. Try again at match time.

I tried it when available previously and it didn't work. I have also tried it with the BBC and no joy unless I have to set something up first in settings or something.
My Triax box has a zoom function when you press the red button.

FRIENDO

The triax 114 should work with RTE digital aertel service and BBC Red button service on terrestrial.
So on terrestrial TG4 Red button should work when available.

However it WON'T work with RTE digital aertel service and BBC red button service on Saorsat or 28E, Satellite.

khumbu

Tigerandahalf wrote: »

I tried it when available previously and it didn't work. I have also tried it with the BBC and no joy unless I have to set something up first in settings or something.
My Triax box has a zoom function when you press the red button.

Red button function may not be supported on your STB.
Previous TG4 red button stream was on mux1 pid 25.
Manually edit settings to view.
Or manually tune in after red button stream commences.

Tigerandahalf

FRIENDO wrote: »

The triax 114 should work with RTE digital aertel service and BBC Red button service on terrestrial.
So on terrestrial TG4 Red button should work when available.

However it WON'T work with RTE digital aertel service and BBC red button service on Saorsat or 28E, Satellite.

So are you saying you can only access BBC red button on freeview?

Tigerandahalf

khumbu wrote: »

Red button function may not be supported on your STB.
Previous TG4 red button stream was on mux1 pid 25.
Manually edit settings to view.
Or manually tune in after red button stream commences.

Where do you manually edit settings? Will I then be able to use the red button.

It would be great to be able to use the BBC red button for the olympics on freesat.

khumbu

Tigerandahalf wrote: »

Where do you manually edit settings? Will I then be able to use the red button.

It would be great to be able to use the BBC red button for the olympics on freesat.

If STB is Saorview approved red button function should work.
If STB is saorview approved & red button doesn't work you should inform saorview & consult STB user manual for manual tuning method.

FRIENDO

Tigerandahalf wrote:

So are you saying you can only access BBC red button on freeview?

On the triax 114 combo yes.

On satellite channels red button bbc did not work.

RTE AERTEL did not work on RTE Saorsat either

Tigerandahalf

FRIENDO wrote: »

On the triax 114 combo yes.

On satellite channels red button bbc did not work.

RTE AERTEL did not work on RTE Saorsat either

And does the BBC red button work on any other combi boxes like Amiko mini?

I wonder if the Saorview Connect tie up with freesat will offer these services.

steveon

FRIENDO wrote: »

On the triax 114 combo yes.

On satellite channels red button bbc did not work.

RTE AERTEL did not work on RTE Saorsat either

Red button does not work for bbc on the triax 114 as the bbc keep changing the frequency used for the interactive channels, they can be tuned in however as a channel and can be viewed by simply going to that channel no when an event is being broadcast such as the Olympic games coming up.

FRIENDO

Tigerandahalf wrote:

And does the BBC red button work on any other combi boxes like Amiko mini?

Tigerandahalf wrote:

I wonder if the Saorview Connect tie up with freesat will offer these services.

It worked on the saorview approved Walker combo

Also works on the Saorsat approved Walker 95sat.

Hopefully this will be part of the requirements for the new Saorview Connect

Tigerandahalf

steveon wrote: »

Red button does not work for bbc on the triax 114 as the bbc keep changing the frequency used for the interactive channels, they can be tuned in however as a channel and can be viewed by simply going to that channel no when an event is being broadcast such as the Olympic games coming up.

Cheers and would that require a full rescan or could you just rescan one channel, e.g. BBC 1 HD and all the other red button channels would appear?

FRIENDO

steveon wrote:

Red button does not work for bbc on the triax 114 as the bbc keep changing the frequency used for the interactive channels, they can be tuned in however as a channel and can be viewed by simply going to that channel no when an event is being broadcast such as the Olympic games coming up.

I just think that the triax 114 just didn't have the software in satellite mode.

It was listed as approved for saorsat, but was never fully compatible with the Saorsat service.
It never had the RTE aertel, nor the correct RTE screen savers on RTE Radio channels.

But all of the above work in terrestrial mode.

Tigerandahalf

Triax tsc114 red button option didn't work on TG4 even though the box is saorview approved.

Gerry Wicklow

Tigerandahalf wrote: »

Cheers and would that require a full rescan or could you just rescan one channel, e.g. BBC 1 HD and all the other red button channels would appear?

The current Red Button channel feed can be tuned in as a separate channel on 10773 H 22000 5/6 QPSK named BBC RB1.

During special events such as the Olympics they add several more temporary feeds. Rumour has it they will be on
12422 H 23000 2/3 DVB-S2 8PSK

labelled
6802 For BBC RB 2
6803 For BBC RB 3
6804 For BBC RB 4
6805 For BBC RB 5
6806 For BBC RB 6
6811 For BBC RB HD

(info thanks to jimbo on DS. I haven't confirmed these details myself.)

Tigerandahalf

Any idea Gerry why the red button wouldn't work on the saorview approved triax. Is it a software issue or what?

Gerry Wicklow

Tigerandahalf wrote: »

Any idea Gerry why the red button wouldn't work on the saorview approved triax. Is it a software issue or what?

Probably. I have no experience with them myself.

STB.

Gerry Wicklow wrote: »

During special events such as the Olympics they add several more temporary feeds. Rumour has it they will be on
12422 H 23000 2/3 DVB-S2 8PSK

labelled
6802 For BBC RB 2
6803 For BBC RB 3
6804 For BBC RB 4
6805 For BBC RB 5
6806 For BBC RB 6
6811 For BBC RB HD

(info thanks to jimbo on DS. I haven't confirmed these details myself.)

Indeed. The Red Button Services frequency above will become active on the first week of June. Its for the European Championships.

the BBC RB1 service will be on the same frequency as usual. 6811 will be a HD variant of it.

Tigerandahalf

STB. wrote: »

Indeed. The Red Button Services frequency above will become active on the first week of June. Its for the European Championships.

the BBC RB1 service will be on the same frequency as usual. 6811 will be a HD variant of it.

If the transponder already exists for these is there any need to rescan for them?
Where would they appear in the channel list - beside other bbc channels?

STB.

Tigerandahalf wrote: »

If the transponder already exists for these is there any need to rescan for them?
Where would they appear in the channel list - beside other bbc channels?

The transponder doesn't exist.

Even if it did you would have to rescan that transponder if using any generic satellite box.

Only Freesat branded products do not require re-scanning as they have built in software that does this. The same with the red button services you are asking about for the BBC - only Freesat branded products have the red button service. Saorview approved means the terrestrial end.

Your post above about TG4 - what Red button service are you talking about ? Tg4 does not have a red button service that I know of.

Tigerandahalf

STB. wrote: »

Your post above about TG4 - what Red button service are you talking about ? Tg4 does not have a red button service that I know of.

https://www.saorview.ie/en/news

STB.

Tigerandahalf wrote: »

https://www.saorview.ie/en/news

Okay (I wasnt aware they had started using that!), the facility has always existed, but they rarely if ever use it. Your Triax box. All you need to do is rescan your dvb-t channels. The extra channel will be in that channel scanned list.

The red button just hyperlinks to an already broadcast service. You dont need it if you have it scaned in as a channel

Tigerandahalf

STB. wrote: »

Okay (I wasnt aware they had started using that!), the facility has always existed, but they rarely if ever use it. Your Triax box. All you need to do is rescan your dvb-t channels. The extra channel will be in that channel scanned list.

The red button just hyperlinks to an already broadcast service. You dont need it if you have it scaned in as a channel

But I thought the red button could be used. Pain to have to be scanning in channels. Nothing can be done for the freesat but a saorview approved box should.

I have contacted saorview about it so wait and see.

STB.

FRIENDO wrote: »

I just think that the triax 114 just didn't have the software in satellite mode.

Steveon is right. Someone hard coded the red button to the home mheg controlled interactive screen which gave you access to the streams via 3001 etc.

Then Freesat changed the frequencies for the RB services and no one updated those links in the software as noone is updating the software. It was unofficial anyhow and never part of the spec.

They'll change again at the start of June with a shed load of red button channels for the euros.

icdg

For the Euros? Why would they need a shed load of red button services for that? Only simultaneous kick offs are last games of group stages. I know in the past we had multiple camera angles and that, but even Sky don't bother with that any more.

Even for the Olympics I understand that the red button services they intend to offer won't be a patch on what they offered in 2012.

Tigerandahalf

Am I right in thinking that a box that is Mheg5 capable is then capable of red button interactive services.

MHEG5 is part of the triax box. I noticed that you can get Aertel services on rte2 but not rte1 for some strange reason.

STB.

icdg wrote: »

For the Euros? Why would they need a shed load of red button services for that? Only simultaneous kick offs are last games of group stages. I know in the past we had multiple camera angles and that, but even Sky don't bother with that any more.

Even for the Olympics I understand that the red button services they intend to offer won't be a patch on what they offered in 2012.

Shed load will be 7 screens. Live content, Highlights and clips, Latest Headlines and Fixtures Scores and results.
Euro's start 10th June
Wimbledon 27th June
Rio Olympics 5th August

Presume some will be used for the music festivals as well. They will be running them on a new TP 10422. I'm sure closer to the date they will publicise it more at their blog

Tigerandahalf wrote: »

Am I right in thinking that a box that is Mheg5 capable is then capable of red button interactive services.

MHEG5 is part of the triax box. I noticed that you can get Aertel services on rte2 but not rte1 for some strange reason.

MHEG is the engine used to display it in an organised manner, in a frame, that way you can use the arrows to pick a sports stream off a multiscreen. But you dont need that homescreen, as all of the streams are broadcast in the open and require a scan of a transponder, and will have channel names like 6111, 6112.

The Triax having MHEG5 alone is not enough to display the multiscreen. The Red Button would have to be mapped to pick up this data and if the frequency is wrong (it is now) it requires someone to issue a firmware update. Thats not going to happen.

Tigerandahalf

Well then saorview shouldn't have been approving boxes if they couldn't stand over them at a later date with software updates. It basically means you have no red button service even though the boxes were advertised as been future proofed for these services.

I presume this is part of the reason why Freesat's metaphor system is coming on board. It will presumably be responsible for issuing updates over the internet.

I guess once the saorview connect boxes come out all current boxes will eventually become obselete as no software updates will be issued by their manufactures.

The Cush

Tigerandahalf wrote: »

Well then saorview shouldn't have been approving boxes if they couldn't stand over them at a later date with software updates. It basically means you have no red button service even though the boxes were advertised as been future proofed for these services.

Unfortunately Saorview have no control over what manufacturers do to their products post testing other than remove them from their approved list if they no longer meet the specification when originally tested. If the receiver is still on their approved list and no longer does what it's required to do by the spec you should contact Saorview.

Tigerandahalf wrote: »

I presume this is part of the reason why Freesat's metaphor system is coming on board. It will presumably be responsible for issuing updates over the internet.

I guess once the saorview connect boxes come out all current boxes will eventually become obselete as no software updates will be issued by their manufactures.

Freesat's Metaphor is Saorview's HbbTV solution, the next step in terrestrial broadcasting Europe-wide. How well it incorporates the existing Nordig & Saorview STB specification remains to be seen and of course the same manufacturers could be producing these Saorview Connect receivers.

I agree this will probably see the end of the existing STBs.

Tigerandahalf

TG4 red button will be available again this weekend to show the Munster rugby match while the Connacht match will be available on the standard TG4 channel.

Was anyone able to access the red button the last time?
https://www.saorview.ie/en/news

gordongekko

Is the red button just a broadcast on one of the hidden channels? Ie if you recon while it is being broadcast will it show up?

Tigerandahalf

gordongekko wrote: »

Is the red button just a broadcast on one of the hidden channels? Ie if you recon while it is being broadcast will it show up?

Yes according to others here.

However the problem with that is that your channel list gets mucked up and you then have to sort all your channels again.

One shouldn't have to rescan for other channels everytime a new channel is available on the red button.

It really is something saorview need to sort.

Tigerandahalf

Saorview got back to me re red button.
They weren't aware of any issues with the box and the red button.

Is anyone else out there having this issue with their triax box.
Otherwise it looks like I have a fault.
I wonder would a factory reset help? Get the feeling I am stuck as Triax are no longer offfering support and saorview have no involvement.

Hibrasil

Early during matches when I went back to Ch 4 (T NaG) from the Red Button Channel (42) - it switched back to the Red Button transmission - and repeatedly did even on a number of attempts. Something not quite right I think here !!!!

Tigerandahalf

Hibrasil wrote: »

Early during matches when I went back to Ch 4 (T NaG) from the Red Button Channel (42) - it switched back to the Red Button transmission - and repeatedly did even on a number of attempts. Something not quite right I think here !!!!

I have a red button logo today on TG4 which I didn't have the last time. It disappears 20 seconds after changing to the channel.

When I click the red button on the remote it change channel to a blank screen with a left turn arrow in the top right corner.

When I rescan the dvt channels there is no extra tg4 feed there so something is not right.

Is the the tg4 red button channel on a different frequency?

Hibrasil

Towards end of the second half of match on Red Button - flashes of Oireachtas TV screen appeared momentarily. Some glitches on this system

Hibrasil

At the end of the match on the red button I went back to match on Ch 4 (T naG) and after about 5 second of watching that match it cuts back automatically to the Red Button transmission. The question is - is it my Saorview box or is it glitches in the transmission system.

Digifriendly

I managed to manually record the 'red button' match (Munster vs Scarlets) this afternoon without any problems. I tuned in Ch. 825 (I'm using a Panasonic Freeview HD PVR and I live in NI) just before the match started and recorded the game with a manual record which worked fine.

kooga

Digifriendly wrote: »

I managed to manually record the 'red button' match (Munster vs Scarlets) this afternoon without any problems. I tuned in Ch. 825 (I'm using a Panasonic Freeview HD PVR and I live in NI) just before the match started and recorded the game with a manual record which worked fine.

on your Panasonic did the red button come up on TG4 when the Connacht game was on ?

I tested a few bits of equipment at home

no red button on my humax on tg4
red button on tg4 on my Philips Tv (which is not saorview approved as the channels are in the 800s)

sony Tv red button option on TG4

I forget to try my triax box

Digifriendly

kooga wrote: »

on your Panasonic did the red button come up on TG4 when the Connacht game was on ?

I tested a few bits of equipment at home

no red button on my humax on tg4
red button on tg4 on my Philips Tv (which is not saorview approved as the channels are in the 800s)

sony Tv red button option on TG4

I forget to try my triax box

Sorry I didn't check the red button on TG4 as I immediately searched for channel that was showing Munster match. Reason for this was when red button first was used for Connacht vs Ospreys I pressed it and Connacht match came on screen but when I tried to actually manually record this match the recording was of TG4's programme (Election 2016). I wanted this time not to make the same mistake so I went down channels until on 825 the Munster match appeared and then I manually recorded it.

Tigerandahalf

Has there been any word regards where saorview red button channels are meant to appear on the channel list especially if the LCN (logical channel no. ) function is switched on?

Some of you had mentioned that +1 channels would be from channel 11 up so I wonder where the red button channels would feature.

coylemj

I had the TG4 red button visible on my Samsung 22" TV on Sat. last on an indoor aerial in the bedroom. When I hit the red button I could see the screen advertising the rugby and the red square in the upper right changed to a hollow square with a 'return' arrow but none of the buttons on my remote worked so the only way to go back to the regular TG4 was to flick to another channel and then back to channel 0004

Ten Pin

AFAIK return is activated by the blue button on the remote.

AwaitYourReply

Tigerandahalf wrote: »

I have a red button logo today on TG4 which I didn't have the last time. It disappears 20 seconds after changing to the channel.

When I click the red button on the remote it change channel to a blank screen with a left turn arrow in the top right corner.

When I rescan the dvt channels there is no extra tg4 feed there so something is not right.

Is the the tg4 red button channel on a different frequency?

We bought a Samsung LCD TV (HD Ready) Model No: LE32B450C4W in January 2010 before Saorview was officially launched and it was a model we chose as it had come with a built-in digital tv tuner and we were shown that the test channel signals would be received on it once the system launched in due course. Thankfully, the tv continued to support most (if not all) of the Saorview/2RN digital set-up after analogue switch-off a few years ago as I have all the usual channels configured. Last Saturday while TG4 was screening Munster Vs Scarlets rugby coverage I decided to see what happens if I pressed the Red Button on the Samsung TV Remote and after a few attempts, I noticed eventually a big Red square would appear in the top right-hand corner of my screen. If I pressed Red again to see if any more functionality would be opened up but it seems it was going nowhere. If I tried to press Red button again while it was up on screen I would also get a left-turn arrow in place of the Red square button on top right-hand corner of my screen.

I just do not get the impression that my particular model Samsung LCD TV (HD Ready) Model No: LE32B450C4W from 2010 will support this additional Red Button functionality through Saorview unless someone else in the industry knows for a fact and can outline what exactly I would need to do in order to activate this option apart from going out to buy more modern equipment compatible with all the latest Saorview functionality.

Tigerandahalf

Very interesting to see at least 2 others are having the same issue. Was anyone able to successfully use the red button service?

Can you tell us what tv and/or set top box you have?

A key issue for me is that when I did a rescan of the saorview channels there was no red button channel appearing. Thus even though the red button appeared to be working it had no channel to go to and the blank screen with the return arrow in the top right corner comes up.

So where does the fault lie?

Btw my telly is also HD Ready

AwaitYourReply

Tigerandahalf wrote: »

Very interesting to see at least 2 others are having the same issue. Was anyone able to successfully use the red button service?

Can you tell us what tv and/or set top box you have?

A key issue for me is that when I did a rescan of the saorview channels there was no red button channel appearing. Thus even though the red button appeared to be working it had no channel to go to and the blank screen with the return arrow in the top right corner comes up.

So where does the fault lie?

Btw my telly is also HD Ready

Samsung LCD TV (HD Ready) Model No: LE32B450C4W but I'm not 100% sure if this particular tv model was ever officially authorised as "Saorview Approved" equipment as when we bought this TV I don't think the Saorview branding was yet promoted as it was January 2010. The TV has analogue & digital dual tuning scanning systems internally built-in to the TV unit itself (No separate set-top-box) and my set-up involves the use of a basic One4all indoor aerial connected for Saorview Irish TV reception and I'll also toggle to an alternative source via a separately connected (via scart lead) SKY+HD set-top box for UK Free-To-Air TV via digital satellite.

As regards the Red Button via Saorview on my particular Samsung TV model - I've never before come across Red Button functionality via Saorview to date and in order to see the Red Button icon, I had to Press Red first (as it was not prompting me that it was an option) while the Rugby was being shown last Saturday on TG4 as I saw it being mentioned on Boards.ie. In the end, I got nowhere and I am somewhat reluctant to do a complete re-scan unless I know it is likely to enhance my experience of using Saorview service or that it's absolutely necessary.

Perhaps it's functionality is more straight-forward on "officially approved" Saorview equipment commissioned & released after a certain date. I gather there are newer innovations/enhancements coming from time to time such as Pause & Rewind Live TV and Record & Series Link features on what they have named: "Saorview Plus". Perhaps Red Button functionality works more effectively on the newer Saorview approved products like "Saorview Plus" and it's "Saorview Combi" set-top-box.

I would imagine once the service is fully tested and ready, Saorview might promote and inform the end user through media releases via it's website and thru TV advertising in the future. I guess we'll all have to keep a close eye on their website: www.saorview.ie for further updates and service enhancements going forward.

Tigerandahalf

The box I bought is Saorview branded and approved and meant to be future proofed for future red button services.

Unfortunately it looks like there are either

1. Many issues with the saorview service offering red button digital channels

OR

2. Many boxes/tvs that were/are saorview approved are not receiving software updates and thus the red button service is not functioning properly on them.

I hope it is 1. but I have a feeling it is 2. and thus we are stuck with an out of date tv or box.

AwaitYourReply

Tigerandahalf wrote: »

The box I bought is Saorview branded and approved and meant to be future proofed for future red button services.

Unfortunately it looks like there are either

1. Many issues with the saorview service offering red button digital channels

OR

2. Many boxes/tvs that were/are saorview approved are not receiving software updates and thus the red button service is not functioning properly on them.

I hope it is 1. but I have a feeling it is 2. and thus we are stuck with an out of date tv or box.

I wonder is there anybody at Saorview that can provide further assistance given that you are meant to be enabled for receiving this functionality already? A software update should be possible to do provided that they are capable of sorting out the latest enhancements and any technical bugs.

If you haven't done so already, maybe you should directly ask Saorview to advise you further as you have not had any success whatsoever on this issue to date despite you having all the Saorview officially approved equipment which you understood was meant to provide you with future enhancements such as Red Button functionality. You might update the thread on the response afterwards in case others need to follow any required step-by-step procedure.

Sam Russell

Unfortunately the red button service was only available for a few hours and was not available for testing by the public user outside of this. They appear to be able to 'test' OTV frequently, but the RED button service is only available for 'live' use, so if it works - great, otherwise, tough - try again next time.

Why is everything to do with Saorview opaque and eventually a disappointment?