Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Your experiences with the HSE ?

  • 19-08-2014 1:56pm
    #1
    Registered Users, Registered Users 2 Posts: 19,717 ✭✭✭✭Muahahaha


    Thought I'd share my experience of our health system. More or less two years ago I begun going down the gym to lose weight and get fit after too good a time in my twenties.

    Anyway long story short I used to measure my heart rate through the sensors on the exercise bike. After 40 mins of cardio my ticker would be beating at around 80-85 beats per minute, which obviously isn't good, it should be beating a good bit faster than that during exercise. So something is wrong and I go to the doctor who refers me to a cardiologist in the Mater. Appointment took 4 months, not too bad I thought. So I have a chat with him and explain the gym thing and he says it sounds like one of my ventricles isn't pumping enough or at all. Not good. So I'm put on a waiting list for two tests, an MRI scan and a echo cardigram.

    I wait five months and the echo comes go, attend that. Still nothing on the MRI scan. Another four months passes and I ring them up to be told by the secretary I'm being processed. Another three months and I ring again, but this time I get more info- basically my file got 'lost' but now it is 'found'. So months after their cock up only finally then am I beginning to join the Q for a MRI scan, the secretary said she couldn't speed it up even though it was their cock up. Anyway I finally had the MRI scan in April this year. The results of MRI scans are pretty instantaneous but now it is August and I still haven't heard from them, yet again.

    So I ring up there this morning to Mater Outpatients number. It rings as busy, over and over again. I go to the website to get the number of the cardiology dept, it's not listed. Then I ring the main switch, she puts me through to cardiology who ask me who my consultant is and I tell her 'to be honest I haven't seen this guy in two years now and I can't remember his name'. She looks up my name and finds him as Dr.X which jogs my memory so she patches me through to his secretary where I'm met by an answering machine which sez:

    "This is Dr.Xs secretary in the Cardiology Dept. I am away on holidays until August XX. Do not leave voicemails on this machine as they will not be listened to. In an emergency ring the cardiology department"

    Unbelievable. Probably the most annoying thing to me about our health system is that when you actually get access to it the consultants, doctors and nurses you meet are absolutely world class. But in order to get access to them you've gotta takes your chances with the incompetent cesspit that is HSE administration. A place where the secretary of a cardiac consultant goes on holidays with no replacement and tells people not to be annoying her with voicemails because "they will not be listened to". Which pretty much sums up the entire attitude of HSE administrators to the general public.

    I read somewhere before that in the HSE for every single doctor or nurse on the frontline of our health services there is 2 administrators working in a back office somewhere doing sweet f all. During the Celtic Tiger days FF created these 'jobs' to buy votes, during the same period FF allowed an extra 5,000 administrators be employed by the Dept of Social Welfare at a time of record levels of unemployment nationally. Imagine what was going on in the HSE during the boom.

    These administrators in the HSE is what has our health service fooked. They are holding the country to ransom, from both an economic perspective and a health one too.

    //rant over//

    I'll go back to paying my taxes like a muppet now :mad:


«13

Comments

  • Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭nelly17


    You know you can get an MRi for like 300 Euro, not sure how much a cardiogram costs but if you're really planking it over your health you can pay to get it checked out almost instantly. Aside from thr rights and wrongs of Health insurance and a 2 tier health care system.


  • Closed Accounts Posts: 687 ✭✭✭Dayum


    Useless.

    Deregulate the whole heathcare industry.


  • Registered Users, Registered Users 2 Posts: 7,008 ✭✭✭not yet


    Let me be the first to say it................

    They are a grand bunch of lads.


  • Registered Users, Registered Users 2 Posts: 4,785 ✭✭✭KungPao


    The missus was at the Mater (public) recently. Lovely people and she was well looked after. Kept in overnight for a few scans and had drugs given to her etc. Only cost us 75 bananas. Can't complain really.

    They did tell us to get as much done in one go, if you get me, rather than go home and book scans for another time...told us we'd probably be waiting a bit longer.


  • Registered Users, Registered Users 2 Posts: 10,383 ✭✭✭✭Birneybau


    Never had an issue personally.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 10,383 ✭✭✭✭Birneybau


    KungPao wrote: »
    The missus was at the Mater (public) recently. Lovely people and she was well looked after. Kept in overnight for a few scans and had drugs given to her etc. Only cost us 75 bananas. Can't complain really.

    They did tell us to get as much done in one go, if you get me, rather than go home and book scans for another time...told us we'd probably be waiting a bit longer.


    How much do 75 bananas go for these days?


  • Registered Users, Registered Users 2 Posts: 4,785 ✭✭✭KungPao


    Birneybau wrote: »
    How much do 75 bananas go for these days?
    75 bones.


  • Registered Users, Registered Users 2 Posts: 7,008 ✭✭✭not yet


    Muahahaha wrote: »
    Thought I'd share my experience of our health system. More or less two years ago I begun going down the gym to lose weight and get fit after too good a time in my twenties.

    Anyway long story short I used to measure my heart rate through the sensors on the exercise bike. After 40 mins of cardio my ticker would be beating at around 80-85 beats per minute, which obviously isn't good, it should be beating a good bit faster than that during exercise. So something is wrong and I go to the doctor who refers me to a cardiologist in the Mater. Appointment took 4 months, not too bad I thought. So I have a chat with him and explain the gym thing and he says it sounds like one of my ventricles isn't pumping enough or at all. Not good. So I'm put on a waiting list for two tests, an MRI scan and a echo cardigram.

    I wait five months and the echo comes go, attend that. Still nothing on the MRI scan. Another four months passes and I ring them up to be told by the secretary I'm being processed. Another three months and I ring again, but this time I get more info- basically my file got 'lost' but now it is 'found'. So months after their cock up only finally then am I beginning to join the Q for a MRI scan, the secretary said she couldn't speed it up even though it was their cock up. Anyway I finally had the MRI scan in April this year. The results of MRI scans are pretty instantaneous but now it is August and I still haven't heard from them, yet again.

    So I ring up there this morning to Mater Outpatients number. It rings as busy, over and over again. I go to the website to get the number of the cardiology dept, it's not listed. Then I ring the main switch, she puts me through to cardiology who ask me who my consultant is and I tell her 'to be honest I haven't seen this guy in two years now and I can't remember his name'. She looks up my name and finds him as Dr.X which jogs my memory so she patches me through to his secretary where I'm met by an answering machine which sez:

    "This is Dr.Xs secretary in the Cardiology Dept. I am away on holidays until August XX. Do not leave voicemails on this machine as they will not be listened to. In an emergency ring the cardiology department"

    Unbelievable. Probably the most annoying thing to me about our health system is that when you actually get access to it the consultants, doctors and nurses you meet are absolutely world class. But in order to get access to them you've gotta takes your chances with the incompetent cesspit that is HSE administration. A place where the secretary of a cardiac consultant goes on holidays with no replacement and tells people not to be annoying her with voicemails because "they will not be listened to". Which pretty much sums up the entire attitude of HSE administrators to the general public.

    I read somewhere before that in the HSE for every single doctor or nurse on the frontline of our health services there is 2 administrators working in a back office somewhere doing sweet f all. During the Celtic Tiger days FF created these 'jobs' to buy votes, during the same period FF allowed an extra 5,000 administrators be employed by the Dept of Social Welfare at a time of record levels of unemployment nationally. Imagine what was going on in the HSE during the boom.

    These administrators in the HSE is what has our health service fooked. They are holding the country to ransom, from both an economic perspective and a health one too.

    //rant over//

    I'll go back to paying my taxes like a muppet now :mad:

    Long story short..

    Told my file was missing after 6 months, got on to Leo the Lion who done fcuk all. Waited a year to be asked: Have you got an appointment elsewhere or would you like to be kept on our list, fcuking joke...

    How many people have died waiting on appointments in this sh1thole of a country.


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    I have always been very happy with the service I personally got from the HSE.


  • Registered Users, Registered Users 2 Posts: 649 ✭✭✭Steviemoyne


    Put on a waiting list to get an eye exam...waited 6 months then took the hit and went private. Not a hope in hell was I waiting any longer for something as important as my eyes.

    Before that I went to the GP and asked to see a psychologist. Heard nothing back for months and eventually forgot about it. About 8 months down the line I went on a separate issue and GP asks me do I still need to see one. Went out thinking that if there actually was something seriously wrong with me mentally waiting that long could have had serious consequences (it didn't).

    Edit: I should add that as soon as I took the private route I was seen the next day and the entire examination was about an hour.


  • Advertisement
  • Closed Accounts Posts: 2,865 ✭✭✭Mrs Garth Brooks


    Had a rash a couple years ago, GP referred me to a detmertologist. It took two years to get an appointment. By the the time I got the appointment, the rash was gone!

    Currently waiting on another appointment, about 8 weeks. Someone over on the long term illness forum took four years to get an appointment!!! That's ok, I've got three years and 10 months to go.


  • Registered Users, Registered Users 2 Posts: 4,050 ✭✭✭gazzer


    Both my parents have had files go missing numerous times over the years whilst waiting for appointments. It has become such a common occurance that both of them ring the secretary of the relevant area once a month to make sure that they are still on the list for an appointment.

    Also had an Aunt who was dying of cancer get brought into A&E after having a stroke. She was left on a trolley for 48 hours while we begged and pleaded for her to be put in a ward. Nobody wanted to take responsibility for getting her moved to a ward. We even said that we would pay for her to go to a private room as we knew she did not have long left and wanted her last hours to have some dignity She was eventually put in a transition ward where there was 9 other patients. 3 of whom were shouting and roaring from the minute my Aunt was brought into the ward. She died 4 hours later. Absolutely horrible experience


  • Registered Users, Registered Users 2 Posts: 14,681 ✭✭✭✭P_1


    Had a very recent good experience in Beaumont.

    To cut a long story short, noticed one of my balls was getting a bit bigger than normal (no pain or anything), went to the GP to suss out what the story was. GP wrote me a referral and sent me on my way to A&E after advising me to bring a packed lunch and a book. Into A&E, had bloods taken and also after a while had an ultrasound done. A few hours later they said that I had a tumour and was admitted that night to have surgery the following day. They kept me in a few days longer then to get a CT scan done to make sure that I spoke up in time about the bothersome ball in question.

    Moral of the story, once you get into the system, you're grand and make sure to get as much done as you can while you're still in it. Sadly for a lot of people it's the getting into the system part that is the worry.


  • Closed Accounts Posts: 2,481 ✭✭✭Barely There


    Had to bring my child down to the local health centre to get an inoculation because she had missed hers when they came to the school.

    Turned up at the appointed time along with about 20-30 other parents with their kids.
    Told to wait in corridor.
    No chairs, no queuing system.
    Very hassled nurse trying to get people's details. Everything seemed to be kept in paper format - no evidence that there's any type of computer filing system to retain people's information - I mean WTF? - It's 2014.
    Every file on every child seemed to be missing or have some sort of problem with it.

    After about 2 hours we got seen by a doctor and got the injections.

    I left very stressed and incredibly grateful that I don't have to have much interaction with the HSE.
    I feel sorry for people who have to interact with them more frequently due to ill health and the staff who have to work in those completely ridiculous conditions.


  • Registered Users, Registered Users 2 Posts: 4,050 ✭✭✭gazzer


    A friend of mine started work as a social worker in the HSE a couple of years ago and I remember him telling me that EVERYTHING had to faxed to the relevant section you were dealing with. No such thing as emailing. He said the amount of faxes that got lost when they came in was unreal.


  • Registered Users, Registered Users 2 Posts: 495 ✭✭Formosa


    Have had a lot of dealings with them in the last 2 years ago, fantastic care and service from the off, haven't had to part with a penny.


  • Closed Accounts Posts: 18,299 ✭✭✭✭The Backwards Man


    I do a bit work for them now and again. Great to do business with, money always on time, never any issues.

    As for getting sick, if I'm too poorly to make it to Ballykelly, dig me a hole where I'm lying.


  • Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭nelly17


    I had the misfortune to be in hospital twice for a Minor enough proceedure in the last year - once was private once was public, Honestly very little in the quality of service recieved, had a 7 hour wait from presenting at A&E (as per doctors orders) at the Public hospital and a 2 hour wait at the private hospital.

    I think someone said on here earlier the big barrier is getting into the system not the treatment. So maby the OP has a point.


  • Registered Users, Registered Users 2 Posts: 6,741 ✭✭✭Piliger


    I've had a lot of treatment over the last ten years and the HSE has been absolutely brilliant. Communication between my GP and the hospital has been seamless, treatment wonderful and the staff are really caring and great. Any huge organisation like this is always going to have glitches. NOt that it's perfect either. The HSE is a product of decades of appalling political football shenanigans driven by the voting public's ignorance.


  • Banned (with Prison Access) Posts: 5,368 ✭✭✭IvaBigWun


    gazzer wrote: »
    Both my parents have had files go missing numerous times over the years

    I wonder how many secretaries in the civil service use this excuse? Quite a lot I would imagine.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 26,578 ✭✭✭✭Turtwig


    It's not perfect but in my experience anything urgent get's dealt with pronto. Less urgent things means massive backlogs. That impacts the quality of the life people and often times they might even deteriorate into being urgent. So it's no way an ideal system but at the same time it's not terrible either. Stuff goes missing, had a blood test and x-ray go awol. That's frustrating alright! Appointments arrive at the same time. GP referrals need to be delivered by hand. Ok, they don't but it is advisable. Often times it can a few weeks before a letter delivered to the hospital actually reaches the right desk. :eek: Then again, if you need to see a GP you can see them within a day.

    Mixed, is how I'd describe it. Some areas need improvement, some areas are obviously buckling and some areas are fine.


  • Banned (with Prison Access) Posts: 5,368 ✭✭✭IvaBigWun


    P_1 wrote: »
    Had a very recent good experience in Beaumont.

    Ive heard from two different friends that Beaumont is excellent.


  • Banned (with Prison Access) Posts: 700 ✭✭✭mikeyjames9


    overall not too bad

    i got impatient a few times and resorted to reading x-rays and diagnosing injuries myself in front of the doctors

    they mostly ignored my input though


  • Registered Users, Registered Users 2 Posts: 19,717 ✭✭✭✭Muahahaha


    nelly17 wrote: »
    I had the misfortune to be in hospital twice for a Minor enough proceedure in the last year - once was private once was public, Honestly very little in the quality of service recieved, had a 7 hour wait from presenting at A&E (as per doctors orders) at the Public hospital and a 2 hour wait at the private hospital.

    I think someone said on here earlier the big barrier is getting into the system not the treatment. So maby the OP has a point.

    That's been my experience with the HSE in general. Getting access to the system is the problem, once you are in it then it generally works quite well.

    I think we really need to either make the system 90% private or else 90% public. This hybrid system is not working. At the end of the day the reason why public patients have to wait so long is because time and resources are taken up privately where far more money is made.

    But I don't want to blame private patients for my own woes, they have just as much right to healthcare as I do and if they can afford VHI premiums then more power to them.

    All people want in the public system is access to it. Without having to beg. So you gotta ask what is preventing this access and by and large from my experiences it is the administrators and management of the HSE who are by now just totally out of control and couldn't care less about delivering any semblance of a health service to the public.

    I was just astounded that a secretary in a cardiologist dept could leave an answering machine message saying 'don't leave a message because I won't be listening to it'. Like what kind of boss does she have that would allow that behaviour to go on ? If someone was an administrator in a company selling toothpicks and put up an answering machine message basically telling customers not to be annoying them then they'd be fired, and rightly so. But here we have an administrator who controls access to cardiologists who people kinda need to see, to you know, prevent heart attacks and stuff.

    My own heart problems aren't an emergency (I think) but two years waiting and nothing is just unacceptable. But I really feel sorry for those people who have already had heart attacks, surgery, etc and need to see a cardiologist again for so,e reason but who can't because fools in the HSE are losing their files and there is zero accountability for their incompetence at undertaking a simple arbitrary task. Do these people not realise that people's lives are on the line ? And they go losing files, like seriously ?

    They couldn't give two hoots from what I can see.


  • Banned (with Prison Access) Posts: 5,368 ✭✭✭IvaBigWun


    Muahahaha wrote: »

    "This is Dr.Xs secretary in the Cardiology Dept. I am away on holidays until August XX. Do not leave voicemails on this machine as they will not be listened to. In an emergency ring the cardiology department"

    That "Dr X'" should be named so his secretary can be shamed. What sheer bloody arrogance!


  • Banned (with Prison Access) Posts: 5,368 ✭✭✭IvaBigWun


    gazzer wrote: »
    A friend of mine started work as a social worker in the HSE a couple of years ago and I remember him telling me that EVERYTHING had to faxed to the relevant section you were dealing with. No such thing as emailing. He said the amount of faxes that got lost when they came in was unreal.

    Who the fúck - in 2014 - FAXES things?














    The HSE it would seem.


  • Registered Users, Registered Users 2 Posts: 8,193 ✭✭✭Wompa1


    My experience so far (also some of my immediate families)

    My dad was in a bad car accident when he was in his 30's. He went to physio therapy for a long time but it didn't help he was in very bad pain. After a couple of years of back and forth and waiting, he was set to have an operation. He had the operation which actually ended up in his frequent pain becoming chronic...a short while after the operation when at home, he went into ER because his back all along the spin had turned black. He was told he needed to have another operation, which he did. After this he was told he had the late stages of cancer and may die very soon, possibly even within 24 hours.

    As a child, I remember my mother at home with us balling her eyes out. Anyways turns out they were somehow completely wrong about that but after this he was set to live with Chronic pain for years. He would keep attempting all kind of physic and acupuncture for years but to no avail. Eventually he was told he should get an operation to put an aluminum slab into his spine. He agreed as this would somehow alleviate all of his pain and get him back to a more normal life.

    We were told the operation was a success and we were all over the moon. Then around 3am, my mother woke all of us kids up and said we needed to get dressed and go to the hospital, There's something wrong with dad.

    We go in and we're told he had a stroke. That is all we're told...we get there just in time to see the priest over his bed giving him the last rites and him yelling at him to get the f**k away from him. We're told he needs another operation...which is a little suspect since they think it was a stroke.....(by the way it wasn't a stroke but getting that answer took some doing!, also if it was a stroke and it was caused by the first operation then the second would for sure kill him)

    The second operation actually did kill him, he was dead for several minutes. Which I only know because a lad in my villages aunt worked as a nurse in that hospital and was there.

    Anyways. Long story short. To this day my dad is partially paralyzed and still in chronic pain. Interestingly on the left side of his body, he now feels hot things cold and cold things hot. He's refused to ever go to a doctor again...he's ballooned in weight, since the operation, it's my personal belief that he's f**ked up in the head but that may be from sitting at home every day for over 15 years..he hasn't worked which has put a huge strain on my mother.

    In the end, we found out from other Doctors that he suffered a broken neck during the night because his after care was f**ked up. He had an operation on his spine and forgot to stabilize him in the bed. He rolled over and snapped his neck. My parents attempted to bring a malpractice suit agains the hospital but back then they were told the law profession and the health profession in Ireland were pretty tight...malpractice suits were very rare. Less so now.

    At the time Galway did not have an MRI machine or any modern day equipment...it had profound and last affects on our whole family and has shaped the rest of our lives. My dad was self employed and according to him, this keeps him from being able to claim disability. I'm not sure if he'll have much of a pension but the way things are looking, he won't live until he get sot that age...

    My brother went in to get his tonsil out when he was 14. He had to spend 3 days in Hospital and was throwing up blood......a girl I worked with at the time had her tonsil out by the same surgeon with the same results. Her friend also supposedly had her tonsils out by the same surgeon with the same results...

    For myself.....I started getting bad wrist pain, which wasn't all that surprising as I work in IT and spent over 9 years working in retail. I went to doctors multiple times over 2 years...always being told the same thing...do these exercises until eventually I got fed up and told one of them, I want something else, this is not working. He let out a sigh and sent me to a physio. After 4 sessions she sent me to acupuncture. After another 4 sessions she sent me back to the physio. The physio then reviewed my notes again and said, you've had a virus in the last 2 years...what was it? I tell her Swine Flu...she says Ohhhhh...and tells me people who had that have been suffering from several residual effects. And told me it could be caused by a blood disease.

    She sends me to a doctor to get blood tests done and a Genetics test...while I'm getting the blood tests done, he also sends me in for X-rays. The blood tests show high iron absorption, which can indicate Hemochromatosis, I was told OVER THE PHONE...my X-rays show thinning of the bones around my wrists, which apparently could have been caused by iron depositing into my wrists. So I get sent to a private clinic for my wrists to see a specialist for arthritis. The doctor forgot to send my X-rays over, the specialist huffs and puffs and says the X-Ray machine in the hospital is a POS and the light used is too intense and can make it look like there's thinning of the bone when there's not. He promptly without any evidence tells me I have tennis elbow and tells me to go to the other room for shots...I get shots in each of my elbows...I drive home and my hands seize up on the steering wheel (I wasn't warned about that)..I pull over until I can close my hands again and am in awful pain for the rest of the day..

    Anyways, I then had to go a hematologist consultant. It took 7 months to get my appointment (I opted to go public)..The appointment in total took about 5 hours...the nurses that drew my bloods did not read the notes and neglected to check my ferreten levels (spelled wrong but autocorrect is being an a-hole) the first time around so I had to go back to the end of the line...When I finally got to see the Consultant, I was told my ferreten wasn't THAT high...Iron absorption was high but is not a good indicator. He said, the genetics test showed I was a carrier for Hemochromatosis and then said, come back in 5 months!! and quickly walked out of the room...he didn't even look up from his notes. I'm not exaggerating or kidding when I say he was there for 2 minutes. He didn't ask if I had any questions....

    I was left there with a Junior Doctor and started asking questions about the disease...some he could answer, most he could not. He just told me when I come back I ask the consultant next time......

    5 months later. No appointment. I gave up. I talked to a lady who ran an organization for people with the disease in Ireland who told me more than any of the doctors.

    All of the therapy, acupuncture, Doctors visits and tests cost me over 2k euro...

    I had another experience with a knee injury with a p1ssy specialist. He sent me to Aqua therapy and said if after a few weeks it doesn't feel better to get an X-ray and come back. Which I did...he acted like a little brat kid when I showed up again because the Aqua Therapy was excruiating....he reluctantly looks at my X-Ray...I swear, he was going see this is your blah blah which is normal, this is your blah blah which is normal, here you can sever cartilage damage just above the knee, this is your blah, blah which is normal. I said, hold on....did you say I have cartilage damage. He said yes...I said, well what can I do about that. Then he explained to me that I was too young to even remotely consider surgery and he advised me to just live with the pain.

    Unfortunately I've had more bad experiences than good in Ireland


  • Registered Users, Registered Users 2 Posts: 8,193 ✭✭✭Wompa1


    IvaBigWun wrote: »
    Who the fúck - in 2014 - FAXES things?




    The HSE it would seem.

    You'd be surprised. For compliance purposes in the United States a lot of regulated Industries still require Fax for anything which requires a signature. A digital signature has not been accepted yet


  • Registered Users, Registered Users 2 Posts: 24,367 ✭✭✭✭Sleepy


    It's the lack of access to them that drives me nuts. Mrs Sleepy was diagnosed with IBS earlier this year by a new GP within minutes of meeting her. Her previous GP was of the "keep coming back and giving me €60 a go and I'll keep doing **** all" school.

    Even though her new GP is clearly a lot better in that he diagnosed her in order to try the medications, I'm still quite pissed off. By definition, IBS is a diagnosis you can only make when everything else has been ruled out. It took her old GP a fucking *year* to organise a blood test and a colonoscopy. Now, I'm not a doctor, but simple logic dictates that in order for IBS to be diagnosed, the next step after a colonoscopy is either a stool analysis or an endoscopy. How it takes months or years to arrange: a blood test, a stool analysis, a colonoscopy and an endoscopy baffles me: none of these are cutting edge technology and, in theory at least, there's no good reason the lot of them couldn't be done within a week.

    Yes, I'm sure this could be done privately for a few grand but, frankly, it shouldn't have to be. I pay more than enough tax to cover it. I'm not one for big government but free, single-tier healthcare and education are two things I passionately believe in. If you want a fancy room and an a la carte menu, fine, use a private hospital but the level of care you receive should be the same whether you're a dole-scamming junkie or the president.


  • Advertisement
  • Closed Accounts Posts: 724 ✭✭✭Flibbles


    Good experience - had a sore testicle, went to out of hours clinic, before being referred to A&E. 3 nurses had a grope at it, bloods taken, epididymitis diagnosis. All in all about 4 huors, so that was good.

    Bad experience - took 13 months to get my ears cleaned out (apparently my super power is ear wax production), 16 months and counting for an actual hearing test.


  • Registered Users, Registered Users 2 Posts: 1,180 ✭✭✭EyeSight


    I was on the waiting list to get my tonsils out. 1.5 years later they rang me to schedule it in 3 months time. I told them i had forgotten all about it but i don't need it anymore. I was annoyed it took them so long, but thought they'd be happy to have one less person to worry about. HSE woman on the phone got really snarky about it

    My girlfriend has a recurring injury(sort of). She knows what it is but cannot see the specialist/consultant without a doctor to refer her. So she needs to wait for it to flair up, pay for a doctor to spend 2 minutes referring her then has to wait for a few weeks to see the consultant. But by that time the symptoms/problems go away and the consultant says(at full charge) to come back when they do, but insists on having the doctor refer her again. So unless waiting times dramatically improve, she will never get it sorted with the HSE

    HSE is awful


  • Registered Users, Registered Users 2 Posts: 19,802 ✭✭✭✭suicide_circus


    I had to have a biopsy. Waited 3 months, no update. Called them. "Hang on there we'll call you back". Called back an anxious hour later. "Yer grand, ye don't have cancer." Sound, thanks for letting me know.


  • Registered Users, Registered Users 2 Posts: 5,573 ✭✭✭pragmatic1


    Overwhelmingly positive. I've had a number of ailments and operations and can say I've been well taken care of by the HSE.


  • Registered Users, Registered Users 2 Posts: 2,755 ✭✭✭ianobrien


    I had a good experience in Tullamore A&E. I stupidly fell crossing a river landing on my shoulder and camera. I knew something was fairly wrong so went to A&E. I was there for about 2.5 hours in which I was poked, prodded, x-rayed and seen. I had chip fractured the humerous. I had four follow on appointments in outpatients there and the time spent in outpatients was between an hour and 1.5 hours, including x-rays, consultant visit and making follow-on appointments in each visit.

    I got the bill for €100 which I paid no problems given the service I got. I did go private for my MRI and brought the raw data to my next outpatients visit alright.

    Camera survived me falling on it and the dunking in the river. The bloody camera is stronger then my humerous.


  • Registered Users, Registered Users 2 Posts: 27,564 ✭✭✭✭steddyeddy


    Complete two tier system. You're treated according to the money you were born into.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 600 ✭✭✭SMJSF


    I've had a lot of experience... was in Care for 12 years, and spent a lot of time in tallaght hospital beforehand!
    but have nothing good to say about the mater a&e.... the nurses are great, but the consultants.... AWFUL!!!


  • Closed Accounts Posts: 12,687 ✭✭✭✭Penny Tration


    A consultant in Beaumont diagnosed me with... Constipation.

    What I actually had? Double pneumonia.

    Another (also in Beaumont) had me prepped for surgery to remove my ovary, as a cyst on it had burst.

    Except it hadn't, i just had gastritis.

    Oh and I've been waiting 2 years to see a cardiologist.

    Fcuk the hse.


  • Registered Users, Registered Users 2 Posts: 26,578 ✭✭✭✭Turtwig


    steddyeddy wrote: »
    Complete two tier system. You're treated according to the money you were born into.

    I don't agree with this at all. The only thing private does is get's you to see some consultants faster. Pretty much everyone is treated the same, and often time waiting lists are such that being private makes not one jot of a difference especially when it comes to diagnostics. (Though obviously don't tell the expensively paying patrons that.)


  • Registered Users, Registered Users 2 Posts: 27,564 ✭✭✭✭steddyeddy


    Turtwig wrote: »
    I don't agree with this at all. The only thing private does is get's you to see some consultants faster. Pretty much everyone is treated the same, and often time waiting lists are such that being private makes not one jot of a difference especially when it comes to diagnostics. (Though obviously don't tell the expensively paying patrons that.)


    I was an intern biochemist in a hospital I won't name but I have to say the waiting times make a huge difference. How would they not?


  • Registered Users, Registered Users 2 Posts: 19,802 ✭✭✭✭suicide_circus


    Have an older relative going through the motions with the hse at the moment. Most are very well meaning people but the levels of inefficiency and incompetence we see daily are breathtaking. The left hand doesn't know what the right hand is doing. Any time my relative sees anyone, the whole saga has to be gone through again, despite the fact that they have his medical file beside them the size of two phonebooks. The hospital is cleaned once per day by disinterested agency staff, your average shopping centre is cleaner. It's only really when you see first hand the medical facilities and care available in the germanic and scandanavian countries that you realise how badly behind we are in primary, secondary and tertiary care. It's scary.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 26,578 ✭✭✭✭Turtwig


    steddyeddy wrote: »
    I was an intern biochemist in a hospital I won't name but I have to say the waiting times make a huge difference. How would they not?

    You misunderstand me. Waiting times can indeed make all the difference. However, the order of many waiting lists are rarely if ever determined by who's private and who's not. The order is determined by who is likely to be the most urgent patient.


  • Registered Users, Registered Users 2 Posts: 27,564 ✭✭✭✭steddyeddy


    Turtwig wrote: »
    You misunderstand me. Waiting times can indeed make all the difference. However, the order of many waiting lists are rarely if ever determined by who's private and who's not. The order is determined by who is likely to be the most urgent patient.

    Based on that we don't need private healthcare then.


  • Registered Users, Registered Users 2 Posts: 242 ✭✭Sociopath2


    Have an older relative going through the motions with the hse at the moment. Most are very well meaning people but the levels of inefficiency and incompetence we see daily are breathtaking. The left hand doesn't know what the right hand is doing. Any time my relative sees anyone, the whole saga has to be gone through again, despite the fact that they have his medical file beside them the size of two phonebooks. The hospital is cleaned once per day by disinterested agency staff, your average shopping centre is cleaner. It's only really when you see first hand the medical facilities and care available in the germanic and scandanavian countries that you realise how badly behind we are in primary, secondary and tertiary care. It's scary.

    Your mistake is thinking the health service is run for the benefit of patients. In this country it's run for the benefit of the people who work in it.


  • Registered Users, Registered Users 2 Posts: 27,564 ✭✭✭✭steddyeddy


    Sociopath2 wrote: »
    Your mistake is thinking the health service is run for the benefit of patients. In this country it's run for the benefit of the people who work in it.

    This. The HSE is a complete waste of money. We need to tear up whatever agreement is preventing us from getting rid of inefficiencies in the system.


  • Registered Users, Registered Users 2 Posts: 4,731 ✭✭✭jam_mac_jam


    My partner was told that he had a rare and serious form of cancer when he didn't. This was by a clueless junior doctor in a passing comment. Not sit down we have something to tell you. He was in for a month they never found what was wrong with him.


  • Closed Accounts Posts: 10,325 ✭✭✭✭Dozen Wicked Words


    steddyeddy wrote: »
    This. The HSE is a complete waste of money. We need to tear up whatever agreement is preventing us from getting rid of inefficiencies in the system.

    What inefficiency would you start with.


  • Registered Users, Registered Users 2 Posts: 27,564 ✭✭✭✭steddyeddy


    What inefficiency would you start with.

    Biochemists hired from agencies for one. Management needs to be reduced drastically. The lab equipment purchased is far too expensive, the fact that the HSE bank books were (and probably still are) incomplete, the huge salaries (hiring consultants from agencies too). We also need lay offs.


  • Registered Users, Registered Users 2 Posts: 458 ✭✭REXER


    I sense the hands of Mary Harney and a few other former ministers of health in some of the positive responses here. :eek:

    The god awful truth is that the HSE health system is something that would be an embarrassment to many a 3rd world hovel. Throw in the meddling of the church and the situation gets really very very scary. :mad:


  • Closed Accounts Posts: 13,925 ✭✭✭✭anncoates


    To be fair my child was presented to A and E as an emergency and was prioritized. Plus the care was excellent albeit he had insurance

    That's not to say I don't think the system needs urgent overhaul though.

    I assume the care is excellent once you can actually somehow get into the system


  • Registered Users, Registered Users 2 Posts: 19,717 ✭✭✭✭Muahahaha


    Sleepy wrote: »

    Yes, I'm sure this could be done privately for a few grand but, frankly, it shouldn't have to be. I pay more than enough tax to cover it. I'm not one for big government but free, single-tier healthcare and education are two things I passionately believe in. If you want a fancy room and an a la carte menu, fine, use a private hospital but the level of care you receive should be the same whether you're a dole-scamming junkie or the president.

    I agree with this 110%. When it comes to healthcare politically I'm like a communist in the way it should be run, fair and equal access to all. I don't disagree with having private hospitals, they are both necessary and desirable as they often have cutting edge equipment and technologies that the public hospitals can use when required.

    But for me private healthcare should mean that you are paying extra for bells and whistles and nothing more. If people want Sky Sports in their carpeted private hospital room with no other patients about then that's fine and they should be allowed to pay for it. But that's the trouble with the Irish system of private healthcare- the main part of the price that people are paying is not for Sky Sports and private rooms- it's just to get access to the dam system. That's what you are paying your €2000 a year to VHI for- to skip the Q.

    Our healthcare system is set up and structured in such a way that it scares people into purchasing private health insurance when there should be really no need for the majority of people, except for those who really value a private room and wider choices on the food menu.

    So what happens when over two million people are effectively paying to skip the Q ? The other 2.6m Irish citizens are the ones who suffer bad health because they can't get access to the system, it's clogged up with people who have paid to skip the Q and they expect that service. As I outlined in an earlier post I'm not blaming private healthcare policy holders here, it's the system that is rotten to the core and for that you'd have to lay blame full square at the door of Mary Harney who conceived this idea of a two tier health system and then delibritely underfunded the public health sector to scare more people into buying VHI. And so the vicious circle continues and so people like the above posters will suffer trauma far greater than the injuries they initially presented with.


  • Advertisement
This discussion has been closed.
Advertisement