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Ryanair Mobile Boarding Pass

  • 12-07-2014 2:53pm
    #1
    Registered Users, Registered Users 2 Posts: 535 ✭✭✭


    Do you need a phone that supports their app or is there a way to get the mobile boarding pass on to a phone without the app? (e.g. on a Windows smartphone)


«1

Comments

  • Registered Users, Registered Users 2 Posts: 7,939 ✭✭✭ballsymchugh


    you could try saving the boarding pass as a pdf on your phone and it might be read by the scanner at the airport. safer to bring the paper one with you just in case on the first go though. from what i can see, it's iphone and android only at the moment


  • Registered Users, Registered Users 2 Posts: 3,206 ✭✭✭Zcott


    I'm already checked in for a flight tomorrow and have PDF boarding passes but can't seem to access my booking through the app. Seems to be for fairly recent bookings.


  • Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,781 Mod ✭✭✭✭Zascar


    Only launched today afaik


  • Registered Users, Registered Users 2 Posts: 12,309 ✭✭✭✭Grandeeod


    Where do you get it for android?


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  • Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,781 Mod ✭✭✭✭Zascar




  • Registered Users, Registered Users 2 Posts: 3,423 ✭✭✭Avns1s


    You don't seem to be able to add existing bookings to the app. You can only get a boarding pass etc for bookings made through the app. Not ideal for anyone who currently has a booking made.

    Maybe I'm doing something wrong!


  • Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,781 Mod ✭✭✭✭Zascar


    I'm sure that probably is the case.


  • Moderators, Motoring & Transport Moderators Posts: 6,522 Mod ✭✭✭✭Irish Steve


    It's working OK for me, in that I can see a booking that's due to happen at the end of the month, but it went on to the system before the app was loaded on to my smartphone, and it was booked using a laptop,

    You may need to go into amend my booking in order to make the smartphone aware of the booking, but that shouldn't be an issue as such.

    I don't normally say nice things about Ryanair, but on this occasion, they seem to have got it right. Time will tell in terms of possible aggravations at security points, but in terms of making life easier, I'm all for it.

    Shore, if it was easy, everybody would be doin it.😁



  • Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,781 Mod ✭✭✭✭Zascar


    What i dont like is that the registration page is not mobile friendly. Also I'd like to see the Deals section on the homescreen. Looks decent apart from that.


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  • Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭Slippin Jimmy


    You may need to go into amend my booking in order to make the smartphone aware of the booking, but that shouldn't be an issue as such.


    Just did that and it has shown my booking.


  • Registered Users, Registered Users 2 Posts: 3,206 ✭✭✭Zcott


    Hasn't shown mine but I assume that's because I've already done the outward leg.


  • Registered Users, Registered Users 2 Posts: 24 liamor


    Hi all

    I'm just wondering how the New Ryanair App handles multiple boarding passes. I have a booking for my wife and I. Will I have to carry both boarding passes on my phone or can my wife download a boarding pass using the same reservation number.

    Absolutely nothing on the Ryanair FAQ's about this.


  • Registered Users, Registered Users 2 Posts: 1 Beefybear


    Duffff-Man wrote: »
    Just did that and it has shown my booking.
    Can't see amend booking, but I logged in thru manage bookings on their full website on my iphone. Is that what you meant? Still not seeing any info.


  • Closed Accounts Posts: 8,061 ✭✭✭keith16


    liamor wrote: »
    Hi all

    I'm just wondering how the New Ryanair App handles multiple boarding passes. I have a booking for my wife and I. Will I have to carry both boarding passes on my phone or can my wife download a boarding pass using the same reservation number.

    Absolutely nothing on the Ryanair FAQ's about this.

    Good question. I'd be interested to know. Would be great if I could have the whole families on the one phone. My toddler doesn't have a smartphone :)


  • Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    keith16 wrote: »
    Good question. I'd be interested to know. Would be great if I could have the whole families on the one phone. My toddler doesn't have a smartphone :)

    A whole family can use one device for all boarding passes.


  • Registered Users, Registered Users 2 Posts: 22 Paddy_Whack


    I booked a Ryanair flight in April for next week. On Monday, the Ryanair App automatically updated. Later that evening l heard via a Radio interview that one can board using the App.
    So, I registered on MyRyanair and launched the App to have a look around. No Booking showed.
    Since then, I have uninstalled the App and re-installed same. I have logged in on PC and viewed my Booking via Manage My Booking tab. I have also re-sent the Itenerary from the Ryanair Website. I have then logged into the App on my phone using the same E-mail address but my flight details STILL don't show.
    Is there anything else I can try?
    P.S. I tried E-mailing Customer Care and got back a mail with links to various Departments where I have to fill in an On-line Support Form.
    P.P.S. I am using an Android phone..........


  • Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭Slippin Jimmy


    I booked a Ryanair flight in April for next week. On Monday, the Ryanair App automatically updated. Later that evening l heard via a Radio interview that one can board using the App.
    So, I registered on MyRyanair and launched the App to have a look around. No Booking showed.
    Since then, I have uninstalled the App and re-installed same. I have logged in on PC and viewed my Booking via Manage My Booking tab. I have also re-sent the Itenerary from the Ryanair Website. I have then logged into the App on my phone using the same E-mail address but my flight details STILL don't show.
    Is there anything else I can try?
    P.S. I tried E-mailing Customer Care and got back a mail with links to various Departments where I have to fill in an On-line Support Form.
    P.P.S. I am using an Android phone..........
    Can't see amend booking, but I logged in thru manage bookings on their full website on my iphone. Is that what you meant? Still not seeing any info

    I went in to manage booking when it wouldn't show me a future flight. After a bit of messing about it brought the correct flight up. Have you tried checking in through the app?


  • Registered Users, Registered Users 2 Posts: 9 jnay


    Hi,

    I'm flying with Ryanair on Monday and Tuesday of next week.

    I have the app on my android phone.

    When I select check in I get the following message, YOU HAVE NO BOOKINGS TO CHECK IN. WHY NOT PLAN A TRIP?

    Its exactly the same when I select MANAGE BOOKINGS.
    And when i select Boarding Pass nothing at all happens

    Can anyone help me please?


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,275 Mod ✭✭✭✭bk


    This is great, sounds like they haven't quite worked out the kinks yet. But once they do, I'll be delighted that I can finally through out my printer.

    Literally the only reason I have a printer is to print off Ryanair tickets.

    BTW Do Aerlingus now support eTickets to all destinations? I remember when it originally launched it was only to select destinations.


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  • Registered Users, Registered Users 2 Posts: 9 jnay


    Ok so,

    I used the app as a guest and I got my boarding passes up.

    But I went the library and printed them off just in case hahaha

    What would happen if the wifi went down at the airport?


  • Moderators, Motoring & Transport Moderators Posts: 6,522 Mod ✭✭✭✭Irish Steve


    I would hope that there is an option to download the relevant information on to the phone so that it is available even if there's no network or WiFi available, given the problems that can happen when buried deep in the bowels of a large building.

    Shore, if it was easy, everybody would be doin it.😁



  • Registered Users, Registered Users 2 Posts: 9,577 ✭✭✭lord lucan


    What I always do when using the EI app is long press the qr code and save as a photo. That way you don't have to worry about an Internet connection or lack of.


  • Registered Users, Registered Users 2 Posts: 9 jnay


    Good thinkin. Lord Lucan, I'll do that . Thank you


  • Closed Accounts Posts: 922 ✭✭✭FWVT


    Just remember, though, that say your flight is delayed for a long time and your phone battery is on its last few %. Everyone is reaching for their charger and trying to find that 1 socket at the boarding gate. That could be a problem.

    Always have the paper boarding pass in the bag just in case...


  • Registered Users, Registered Users 2 Posts: 761 ✭✭✭youreadthat


    I used the Easyjet one in March going to Madrid. You can download them to passbook on iPhone so you do't need to use up data. I was really good but at times it felt odd or pointless. For example, there wasn't much information about how to use it, and it was unnerving at Gatwick when I was the only one using it! Also at Madrid I used the app when dropping off my bad and they gave me a boarding pass anyway so I had a paper boarding pass pretty much all the time I was at the airport, rendering the app pointless.

    Is the Ryanair one similar?


  • Registered Users, Registered Users 2 Posts: 17,441 ✭✭✭✭jesus_thats_gre


    Flew back from Bucharest yesterday with Ryanair. Anyone using the the mobile boarding passes were having paper boarding passes hand written for them at the boarding gate.


  • Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,781 Mod ✭✭✭✭Zascar


    Flew back from Bucharest yesterday with Ryanair. Anyone using the the mobile boarding passes were having paper boarding passes hand written for them at the boarding gate.

    That's hilarious. A news article there for sure...


  • Registered Users, Registered Users 2 Posts: 9 jnay


    I'm at Knock now.

    I used the screen shot of my boarding pass and all is ok.

    I'm really happy because when I phoned Ryanair they told me I wouldn't be able to use the app as I hadn't booked with the app. So that's not true.


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  • Registered Users, Registered Users 2 Posts: 3 CDonaghey


    I used the app over the weekend. Checked in using the app and had both of my boarding passes. All went well on the way over but when I went to look for my return boarding pass it had disappeared. Had to end up paying to re-print my boarding pass. Same happened to the guy at the other kiosk when I was printing it. Screenshot is definitely the way to go if you are intending on not printing anything.


  • Closed Accounts Posts: 922 ✭✭✭FWVT


    I tried checking in with the app and it said the same error (there is no booking). I then checked in online.

    I then tried to see if it would give me the mobile boarding pass on the app but again the same message. I emailed Ryanair and got the reply that I would need to log out and try to do it as a Guest. I tried this but it gave me a different message (Check-in is already done for this flight).

    So it would seem that for bookings made after July 11th, there should be no problem. For bookings made before then, try checking in as Guest. I reckon it may have worked for me had I not checked in on the laptop before then.


  • Registered Users, Registered Users 2 Posts: 3,423 ✭✭✭Avns1s


    If you have the PDF Boarding passes on your mobile phone, will that suffice to get you through security and boarding?

    Does the app bring up something in a different format?


  • Closed Accounts Posts: 207 ✭✭clownface95


    you can get through security fine with the mobile boarding pass, we just write out a manual one for the passangers who have mobile boarding passes at the gate


  • Registered Users, Registered Users 2 Posts: 237 ✭✭Awesome-O


    I booked a Ryanair flight in April for next week. On Monday, the Ryanair App automatically updated. Later that evening l heard via a Radio interview that one can board using the App.
    So, I registered on MyRyanair and launched the App to have a look around. No Booking showed.
    Since then, I have uninstalled the App and re-installed same. I have logged in on PC and viewed my Booking via Manage My Booking tab. I have also re-sent the Itenerary from the Ryanair Website. I have then logged into the App on my phone using the same E-mail address but my flight details STILL don't show.
    Is there anything else I can try?
    P.S. I tried E-mailing Customer Care and got back a mail with links to various Departments where I have to fill in an On-line Support Form.
    P.P.S. I am using an Android phone..........

    I had a similar problem, I then discovered as I didn't register to book that registered to use the app it didn't link the 2 together. If you log out of the app and click 'continue as guest' you can get your booking up that way.


  • Registered Users, Registered Users 2 Posts: 237 ✭✭Awesome-O


    jnay wrote: »
    Hi,

    I'm flying with Ryanair on Monday and Tuesday of next week.

    I have the app on my android phone.

    When I select check in I get the following message, YOU HAVE NO BOOKINGS TO CHECK IN. WHY NOT PLAN A TRIP?

    Its exactly the same when I select MANAGE BOOKINGS.
    And when i select Boarding Pass nothing at all happens

    Can anyone help me please?

    Log out of the app and click 'continue as guest' you can find your booking this way.


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  • Registered Users, Registered Users 2 Posts: 15,005 ✭✭✭✭callaway92


    The only function that doesn't work for me on the app of the 7 that you can press is the boarding pass one. Just highlights it and nothing happens. The faqs on the website says you can use the boarding pass on the app even if you checked in on the computer. Any idea of the problem?


  • Registered Users, Registered Users 2 Posts: 4 harrymario


    That's what I found over the last few days in two different airports in Sicily. A story last week in the Telegraph says it happened in Spain as well: security wouldn't accept the mobile pass -- all at airports where Ryanair says the system works fine.
    So has anyone else who managed to get the relevant pass on to their phone faced this problem: that someone at the airport doesn't accept it, and you need to go to the Ryanair desk to get a printed one?


  • Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    How does more than one person manage with the mobile pass if there is just one phone?
    I regularly travel with my young kids who don't have phones.


  • Registered Users, Registered Users 2 Posts: 823 ✭✭✭MICKEYG


    How does more than one person manage with the mobile pass if there is just one phone?
    I regularly travel with my young kids who don't have phones.

    Worked for me in Malaga 10 days ago. Two adults and one kid, 5 boarding passes, one phone. The gate agents didn't seem too familiar with it but it all worked fine (if a little slow).


  • Registered Users, Registered Users 2 Posts: 6,176 ✭✭✭1huge1


    Used it the other day going from Edinburgh to Dublin.

    No problems at all. Very handy.

    The app does run a bit sluggish on android though, anyone else notice that? I'm sure a future update will fix that. All in all, very pleased. Glad Ryanair finally caught up.


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  • Registered Users, Registered Users 2 Posts: 15,005 ✭✭✭✭callaway92


    1huge1 wrote: »
    Used it the other day going from Edinburgh to Dublin.

    No problems at all. Very handy.

    The app does run a bit sluggish on android though, anyone else notice that? I'm sure a future update will fix that. All in all, very pleased. Glad Ryanair finally caught up.

    Ya it's very sluggish for me too on Android in sorting out the boarding pass. There has been 2 updates in the last week and it's still slow enough.


  • Moderators, Business & Finance Moderators Posts: 17,852 Mod ✭✭✭✭Henry Ford III


    Used it twice on Monday. It worked very well.


  • Closed Accounts Posts: 684 ✭✭✭haro124


    I used it in Dublin last month, went well through security with no problem scanning it. At the gate however, the Ryanair staff wasn't that happy to see it, told me that they really hate them because they don't have the proper equipment for them and it just takes more time


  • Moderators, Motoring & Transport Moderators Posts: 6,522 Mod ✭✭✭✭Irish Steve


    Providing you can get the information before leaving, the best way to use this concept seems to be to download the boarding passes using your WiFi system at home, and then take screen captures of the boarding cards, which then means they are in local memory/storage, and these can be retrieved from that storage without any online access at all, which makes it very easy to get the information quickly at the security or gate access points. Did this a couple of weekends ago, and it worked with no hassles,

    Shore, if it was easy, everybody would be doin it.😁



  • Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭serfboard


    Providing you can get the information before leaving, the best way to use this concept seems to be to download the boarding passes using your WiFi system at home, and then take screen captures of the boarding cards, which then means they are in local memory/storage, and these can be retrieved from that storage without any online access at all, which makes it very easy to get the information quickly at the security or gate access points. Did this a couple of weekends ago, and it worked with no hassles,
    That's exactly the way I use the Aer Lingus one and it works perfectly.

    It's great at airports where you can scan it yourself to get through.


  • Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,781 Mod ✭✭✭✭Zascar


    I've only used the Aer Lingus one, not the ryaniar, and also took a screenshot. It's ridiculous that they do not store it offline for you. If I'm in a foreign country I may not have data roaming, what do you do then?


  • Moderators, Motoring & Transport Moderators Posts: 6,522 Mod ✭✭✭✭Irish Steve


    Zascar wrote: »
    I've only used the Aer Lingus one, not the ryaniar, and also took a screenshot. It's ridiculous that they do not store it offline for you. If I'm in a foreign country I may not have data roaming, what do you do then?

    Mutter obscenities in whatever language suits the occasion, and hope to find an internet cafe, or a wifi router that's not secured, or pray for WiFi access at the airport.

    It's not a nice scenario, and the bigger pain is if you can't check in before leaving on the first leg because it's too far in advance. I find it less than acceptable that they won't let you check in more than a week ahead without paying extra, it should be possible to take a random seat at the time of checking in for the outbound, and that is the end of it.

    Shore, if it was easy, everybody would be doin it.😁



  • Registered Users, Registered Users 2 Posts: 4,666 ✭✭✭makeorbrake


    Avns1s wrote: »
    If you have the PDF Boarding passes on your mobile phone, will that suffice to get you through security and boarding?

    Does the app bring up something in a different format?

    Can anyone confirm for definite that the above is acceptable? i.e. have the .pdf saved on phone and show it as necessary on boarding?


    - I don't particularly want to install their app
    - I don't want to have to worry if i can access the app at that critical moment (perhaps wifi wont be available)
    - Due to the changes they have made - only allowing pre-printing of boarding cards a maximum of 7 days in advance, many people are otherwise going to be frustrated in trying to find an internet cafe to print out a boarding card - at a time when internet cafes are diminishing (as there is less and less need for them as time goes on). Who wants the hassle of that?


  • Registered Users, Registered Users 2 Posts: 100 ✭✭coin


    Can anyone confirm for definite that the above is acceptable? i.e. have the .pdf saved on phone and show it as necessary on boarding?


    - I don't particularly want to install their app
    - I don't want to have to worry if i can access the app at that critical moment (perhaps wifi wont be available)
    - Due to the changes they have made - only allowing pre-printing of boarding cards a maximum of 7 days in advance, many people are otherwise going to be frustrated in trying to find an internet cafe to print out a boarding card - at a time when internet cafes are diminishing (as there is less and less need for them as time goes on). Who wants the hassle of that?


    PDF Worked fine for me last night. I had an issue last week where my seat number didn't display on the app version for some reason even though I'd selected it.


  • Registered Users, Registered Users 2 Posts: 6,176 ✭✭✭1huge1


    Plus, you dont have to open the app and have wifi then, you can just screenshot the boarding pass barcode from the app and store it in your photos on your phone.

    Takes the worry out of the situation. Plus if your travelling with other people, send them your boarding pass picture as well and they have it in case your battery dies or something.


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