Fibre in Tramore, Co. Waterford

looksee

Hi, could we get some sort of definite information about fibre broadband in Tramore? I was told recently it would be March, and it also says March on the information map, but now I am hearing that it will be December 2014.

_John C

looksee wrote: »

Hi, could we get some sort of definite information about fibre broadband in Tramore? I was told recently it would be March, and it also says March on the information map, but now I am hearing that it will be December 2014.

Some reports of new cabs being installed in Tramore in this thread. Sounds like good news if your living in Tramore.

http://www.boards.ie/vbulletin/showthread.php?t=2056919149&page=88

looksee

But as is suggested in the tech thread, just because the cabinets are there doesn't mean they will be instantly operational :-)

looksee

Bump?

robocode

Very poor broadband speeds in Tramore lately which I have heard attributed to a fault with one of the pillars (by knockenduff I think) that Eircom are just not going to bother repairing until they began work on the fibre. 

eircom: Alan

looksee wrote: »

Hi, could we get some sort of definite information about fibre broadband in Tramore? I was told recently it would be March, and it also says March on the information map, but now I am hearing that it will be December 2014.

[font=Calibri","sans-serif]Hi Looksee
[/font]


[font=Calibri","sans-serif]I've double checked this and I can confirm that efibre should be coming to Tramore by mid March. Not all areas in Tramore will be able to avail of an upgrade as works to cabinets will be ongoing over the next year but the cabinets done by arch will be going live then. I will not be able to offer an indication on specific areas, line or cabinets until efibre has lauched in Tramore.

Thanks

Al[/font]

robocode

Mid-September??? Your site shows March!

eircom: Alan

robocode wrote: »

Mid-September??? Your site shows March!

Hi robocode

Thanks for that - my error

edited there

Al

Shazer01

looksee wrote: »

Hi, could we get some sort of definite information about fibre broadband in Tramore? I was told recently it would be March, and it also says March on the information map, but now I am hearing that it will be December 2014.

I live in Somerville and there have been eircom workers installing a fibre box at the entrance to the estate. So hopefully not too far away. Fingers crossed.

robocode

The problem is that a lot of people that have received the efibre upgrade are reporting terrible speeds. Just have a look at this thread

Sully

I assume you don't have an estimated date rather than mid March?!

eircom: Alan

Sully wrote: »

I assume you don't have an estimated date rather than mid March?!

Hi Sully

Unfortunately not but If you would like to PM me your landline number or address I'll check plans for your specific area.

Thanks

Al

Sully

eircom: Alan wrote: »

Hi Sully

Unfortunately not but If you would like to PM me your landline number or address I'll check plans for your specific area.

Thanks

Al

Done

eircom: Alan

Sully wrote: »

eircom: Alan wrote: »

Hi Sully

Unfortunately not but If you would like to PM me your landline number or address I'll check plans for your specific area.

Thanks

Al

Done

Hey Sully

Just got back to you with another question by PM

Al

IIIAcHmEdIII

Any chance in an update on when the efibre is coming to tramore? Internet has been dreadful recently.

eircom: Alan

IIIAcHmEdIII wrote: »

Any chance in an update on when the efibre is coming to tramore? Internet has been dreadful recently.

Hi IIIAcHmEdIII

There are a few delays and I don't have a date for launch yet, I'm trying to find out more information today so I will let you know any further information on this as soon as I get something.

Thanks

Al

Sully

How accurate is the line speed checker on the website? While it's showing that fibre isn't available on my line until March, I asked it to confirm the max speed which it says was 12mb. Is that speed check NGB or NGA? I'm getting 12mb on the NGB connection so I would expect fibre to give me a boost and not keep me at the same speed!

eircom: Alan

Sully wrote: »

How accurate is the line speed checker on the website? While it's showing that fibre isn't available on my line until March, I asked it to confirm the max speed which it says was 12mb. Is that speed check NGB or NGA? I'm getting 12mb on the NGB connection so I would expect fibre to give me a boost and not keep me at the same speed!

Hi Sully

That speed result was deffinately for NGB and not efibre.

Al

eamobill

Efibre has been out back time after time in Tramore. Can you please update details ASAP. Surely it will be up the estates on ring road. Ye will hardly just roll it out in Somerville and bottom of town? I signed up for a new contract based on efibres arrival which was supposed to last year

eircom: Alan

eamobill wrote: »

Efibre has been out back time after time in Tramore. Can you please update details ASAP. Surely it will be up the estates on ring road. Ye will hardly just roll it out in Somerville and bottom of town? I signed up for a new contract based on efibres arrival which was supposed to last year

Hi eamobill

I'll update this thread as soon as I have this information

Thanks
Al

Shazer01

I also want a launch date for the fibre in Somerville. I'm so sick of crappy Internet. Any accurate info at this stage would be great. No referrals to the eircom efibre map checker please. Launch date please.

Shazer01

I also want a launch date for the fibre in Somerville. I'm so sick of crappy Internet. Any accurate info at this stage would be great. No referrals to the eircom efibre map checker please. Launch date please.

eircom: Alan

Shazer01 wrote: »

I also want a launch date for the fibre in Somerville. I'm so sick of crappy Internet. Any accurate info at this stage would be great. No referrals to the eircom efibre map checker please. Launch date please.

Hi Shazer01

I can appreciate that efibre will offer a big improvement however we do not have a lauch date yet. As soon as I have this information I will post it to this thread right away.

Al

Sully

Customer care on the phone are giving mixed information with some saying December and a delay due to exchange issues in Waterford! Whose information is accurate is the question and how such varying information can come around is bizarre!:)

eircom: Alan

Sully wrote: »

Customer care on the phone are giving mixed information with some saying December and a delay due to exchange issues in Waterford! Whose information is accurate is the question and how such varying information can come around is bizarre!:)

Hi Sully

All information available to me gives no mention of this December delay. If there are any delays I'll let you know here.

Al

Sully

eircom: Alan wrote: »

Hi Sully

All information available to me gives no mention of this December delay. If there are any delays I'll let you know here.

Al

I assume your info says March though? Only a few days till we are in April, are eircom trying to tease us?:p

Thanks for your help!

eircom: Alan

Sully wrote: »

eircom: Alan wrote: »

Hi Sully

All information available to me gives no mention of this December delay. If there are any delays I'll let you know here.

Al

I assume your info says March though? Only a few days till we are in April, are eircom trying to tease us?:p

Thanks for your help!

Hi Sully

I can see how it would look that way but I'm still being informed it's March.

I'll let you know of any updates I receive

Thanks
Al

Shazer01

Last day off March. No sign of it becoming active. Ah well. Got my hopes up only to get dashed again.

Shazer01

Last day off March. No sign of it becoming active. Ah well. Got my hopes up only to get dashed again.

eircom: Alan

Shazer01 wrote: »

Last day off March. No sign of it becoming active. Ah well. Got my hopes up only to get dashed again.

Hi Shazer01

I'm currently awaiting more information from efibre operations on this. Apologies for the inconvenience caused but as soon as I have more information I'll update this thread right away.

Thanks
Al
 

thatwilldopig

The clock is ticking,have a feeling the old Eircom Fibre Map will be updated by the end of the day. 

thatwilldopig

Handy website this if anyone is interested.

http://www.eircomwholesale.ie/Our_Network/

eircom: Alan

thatwilldopig wrote: »

Handy website this if anyone is interested.

http://www.eircomwholesale.ie/Our_Network/

Hi thatwilldopig

The dates on the above website do not give indication of when the mentioned cabinets go live for efibre to customers and is meant at a wholesale level only and as a result I will not be able to comment on the information contained in this website I'm afraid.

Thanks
Al

Shazer01

Still no fibre. Maybe it's all just a big joke.

Shazer01

Still no fibre. Maybe it's all just a big joke.

Irishder

Is it really that hard to give a reliable date. What is causing the delay

thatwilldopig

Was on their live chat service on their website and asked when it would be active. They said it was active in Tramore but not in my area and had no date for my area. At least they could do is update the map...

Irishder

thatwilldopig wrote: »

Was on their live chat service on their website and asked when it would be active. They said it was active in Tramore but not in my area and had no date for my area. At least they could do is update the map...

what area are you in? Did they say what areas were active?

thatwilldopig

I'd be out the country a bit,I asked where it was active but they just said it was active in some parts of Tramore

Shazer01

I just rang eircom and they told me that is not available yet. All the cabinets are upgraded but not available yet. Funnily enough though as soon as I put the phone down I received an email stating that because I love in an efibre area I can now get the Internet television service. Seems like the left hand doesn't know what the right hand is doing.

nobodyknows

Eircom's efibre map has been updated, it now says May 

Shazer01

Dose.....

thatwilldopig

How many times has it been delayed now,hopefully May means May this time.....

eircom: Colm

looksee wrote: »

Hi, could we get some sort of definite information about fibre broadband in Tramore? I was told recently it would be March, and it also says March on the information map, but now I am hearing that it will be December 2014.

Hi looksee

Can you send me a PM with your Phone number or exact address and I will check for an update here,

thanks
Colm

eircom: Tony

Hi there,

If you send on your number in a PM I'll check this out.

Thanks,

Tony

Shazer01

eircom: Tony wrote: »

Hi there,

If you send on your number in a PM I'll check this out.

Thanks,

Tony

Mid month and still no fibre. Probably will get pushed into next month again. Dose.

Sully

Shazer01 wrote: »

eircom: Tony wrote: »

Hi there,

If you send on your number in a PM I'll check this out.

Thanks,

Tony

Mid month and still no fibre. Probably will get pushed into next month again. Dose.

Tramore has fibre in parts, just not all.

eircom: Alan

Hi Sully


[font=Calibri", "sans-serif]I can confirm efibre has launched in Tramore, Not all areas in Tramore will be able to avail of an upgrade as works to cabinets will be ongoing over the next year.[/font]

[font=Calibri", "sans-serif]Thanks[/font]
[font=Calibri", "sans-serif]Al[/font]

Shazer01

eircom: Alan wrote: »

Hi Sully


[font=Calibri", "sans-serif]I can confirm efibre has launched in Tramore, Not all areas in Tramore will be able to avail of an upgrade as works to cabinets will be ongoing over the next year.[/font]

[font=Calibri", "sans-serif]Thanks[/font]
[font=Calibri", "sans-serif]Al[/font]

The next year. That's too long. Another year with sub standard broadband. *facepalm*

beyondbelief67

Shazer01 wrote: »

The next year. That's too long. Another year with sub standard broadband. *facepalm*

I was told on the phone by there techs yesterday that it will be working in ten days and im in Riverstown ? But how reliable that is I don't know !

Shazer01

beyondbelief67 wrote: »

I was told on the phone by there techs yesterday that it will be working in ten days and im in Riverstown ? But how reliable that is I don't know !

I'll believe it when I see it. Thanks for the heads up. Fingers crossed so.