Cube bikes

ford2600

bonzo_k wrote: »

I bought a cube hyde race 2014 at xmas. The rear wheel collapsed , all spokes went lose. Happened one morning on my way to work. Bike shop rebuilt wheel however spokes still lose and wheel creaks when riding. Internal hub slips periodically. Bike shop are being very helpful and getting replacement parts. It will be a few weeks before its fixed. I was probably just unlucky.

cube still fitting crap wheels I see.

when they fail again ask them to fit different wheels under warranty, they sometimes supply high spoke count dt swiss wheels or else look for aksiums/ fulcrum 7

Ironlungs

ford2600 wrote: »

cube still fitting crap wheels I see.

when they fail again ask them to fit different wheels under warranty, they sometimes supply high spoke count dt swiss wheels or else look for aksiums/ fulcrum 7

The cube agree 2013 comes with mavic aksiums and the 2014 comes with Fulcrum 77s. Shouldn't be too bad. I heard the Easton wheels weren't great.

ford2600

Ironlungs wrote: »

The cube agree 2013 comes with mavic aksiums and the 2014 comes with Fulcrum 77s. Shouldn't be too bad. I heard the Easton wheels weren't great.

Yeah eastons gave a lot of trouble in 2012.

Sometimes fellas are shy looking for replacement but in the long run it probably saves everyone hassle, with cost on manufacturer, and preserves shop/ customer relations

dragratchet

yeah, my easton rear wheel on a 2012 peleton pro disintegrated on km 193 of the ww200 last year wont be going for easton again.

Patharagos

My advice to you is NOT to buy a Cube bike. Aftersales is woeful. I purchased a Cube GTC Race and cracks appeared on the frame after 6 months. The Kilkenny based retailer was completely inept at handling the problem and after 5 weeks its still unresolved. I suggested bringing down the bike and he said that pictures would suffice! weird...AVOID:mad:

Alek

Is this a problem with Cube or the retailer at this stage?

Patharagos

Its both really. Apparently, there's a mountain of paperwork involved which ends causing a huge time lag for the customer (or so I'm told) so if the retailer doesn't do the paperwork your issue doesn't get processed. The retailer got the data at the end of January and he doesn't return calls unless you mention the word Solicitor and then hell reply to your email at 3rd week of Feb, a whole month later...rubbish

darkvalley

I had a major problem with my cube shortly after buying it and the retailer took it in immediately and had it repaired within 2 hours. No paperwork. He had to replace rear 105 deraileur, hanger and chain. No problems or quibles. So it may be your retailer is the issue, although perhaps the issue would have been bigger if it was the frame.
On a different note I see that there is a recall on the Schwable ultemo zx tyres fitted onto a number of cube models in 2013. It is mentioned on Cubes website.

http://www.cube.eu/en/service/faq/safety-recalls/schwalbe-ultremo-zx-tyres-size-23-622-special-model-wire-bead-non-folding/

Alek

The retailer got the data at the end of January and he doesn't return calls unless you mention the word Solicitor and then hell reply to your email at 3rd week of Feb, a whole month later...rubbish

I still can't see why are you blaming Cube. You should have taken your bike directly to the retailer and leave it there, as far as I know they have limited time to sort a warranty case out.

dragratchet

when sorting my wheel issue last year, the dealer was pretty helpful but said that there's basically one or 2 lads dealing with all international warranty queries in cubes HQ, hence a long enough wait on non open/shut cases. in my case about 3 weeks waiting on a response.

.ak

Thinking of getting a cube analog 29 hard tail. They have Schwalbe tires, are they ok?

darkvalley

problem seems to be with 23-622 tyres which are road bike tyres and only from 2013

ford2600

.ak wrote: »

Thinking of getting a cube analog 29 hard tail. They have Schwalbe tires, are they ok?

Unless it's brw scheme and you have to buy new try pinbike, madmtb, epicmtb sites.

Very good value in 26" second hand.

You'd get a smashing hardtail for 600-800.

I got an immaculate cube with reba fork for €400 which was €1200 new.

.ak

Yeah have the btw scheme, looking at this one.

https://www.cyclesuperstore.ie/shop/pc/viewPrd.asp?idproduct=69283

ford2600

.ak wrote: »

Yeah have the btw scheme, looking at this one.

https://www.cyclesuperstore.ie/shop/pc/viewPrd.asp?idproduct=69283

Where you looking to use it?

.ak

ford2600 wrote: »

Where you looking to use it?

Around town mostly, and then on trails the odd weekend for fitness etc

ford2600

.ak wrote: »

Around town mostly, and then on trails the odd weekend for fitness etc

It'll be perfect for that

Patharagos

I wouldn't recommend Cube Bikes at all. Mine developed cracks which I noticed in Jan 2014, its end of March and it still hasn't been resolved - never again. Go for Trek or Giant or some other reputable brand. I realise some people who bought Cubes haven't experienced problems but I have a friend who also had cracks in the frame of a Cube Racer (after just a few months like mine).

OnLooker

Have to agree with that. A guy I work with has had numerous problems with his Cube over the past few months

iwo

Hi All,

I have a similar issue with my bike, I have spent 1200euro on it and spokes went on the both wheels! This have never happened with all my previous bikes - even 20 years ago. I have paid 80 euro for replacement on the rear wheel but I am not going to pay for front as well, this is crazy stuff. Any advice please? Can Cube get this fixed for free?? I use this bike occasionally, I would not even call it average use...I used to cycle a lot with hammer use of different bikes and spokes never went that way!!

cassette50

Just for a bit of balance, I bought my Cube in February. I've had no issues with it so far (touch wood)...it's been a great bike. Very happy with my purchase.