Cube bikes

Ironlungs

Hello Cubists,

My finger is hovering over the trigger, about to squeeze on a cube racer. My LBS also deals in Giant, Felt, Scott, Lapierre. I like everything about the cube bar the guarantee, which is a mere three years on carbon, as opposed to a lifetime guarantee on most other frames. I have emailed them asking what gives? But no response. A 5 year guarantee would be fully acceptable for me, as that is the length of the BTW scheme. 3 years makes me a small bit nervous.

Looking for feedback from cube users out there - how do you like your bikes, and how well are they wearing?

Bigus

I'd be going to lbs if warranty is important to you.

No Pants

What manufacturers offer a lifetime guarantee on a carbon frame?

furiousox

Cervelo

No Pants

furiousox wrote: »

Cervelo

Ta.

I would say that I'll be getting one of them next time, but it's extremely unlikely.

Ironlungs

No Pants wrote: »

What manufacturers offer a lifetime guarantee on a carbon frame?

Giant, Felt, Specialized, amongst others, while Scott and Lapierre offer 5 year warranties. Cube do 6 on alu and 3 on carbon.

I will definitely be dealing with LBS.

NeedsTraining

I have a Cube Aerium for the last 4 years. Love the bike and it hasn't given me an ounce of problem.

I'd definitely buy Cube again.

No Pants

NeedsTraining wrote: »

I have a Cube Aerium for the last 4 years. Love the bike and it hasn't given me an ounce of problem.

I'd definitely buy Cube again.

+1

I have a Cube for two year. It's Alu framed with a carbon fork. Not a bother with it at all.

Rew

Have a carbon frame Cube for 2 years, very happy with it.

Sinbad_NI

Got a cube road carbon bike and an aluminium MTB. Very happy with them both.

kayaksurfbum

The eastson wheels on some of the cubes the last few years fell apart (well most in our club did) But i think some of the 2013-14 models have mavic wheels.

Trek have lifetime warranty on carbon frames.

darkvalley

I have an aluminium framed cube with carbon fork, (peleton race) and have had some problems with it. The biggest issue was the rear deraileur hanger broke in two after about 200km and deraileur ended up in the rear wheel. Required a new deraileur and chain.
Easton 30 wheels on it and about every two to three weeks a couple of the spokes on the back wheel require tightening and I have not hit a pothole or anything similiar with them. I weight about 83kg so should not be a huge issue for good wheels. Perhaps above issue is the cause. I know someone who builds wheels so am going to get him to rebuild them.

The frame and fork have been prefect though and it is really nice and comfortable to ride although this is my first serious road bike so don't have much to compare it with.
Overall I'm pleased with the bike and have been well looked after by LBS with the above issues.

No Pants

Mine came with DT Swiss wheels and I haven't had to have a single spoke tightened.

glennbhoy

have cube road and mtb bike

No problems in 4 years

Stevieg2009

Have a cube peloton race 2014 Alu frame carbon forks full 105 and mavic aksium wheels,super bike only had a few spins on it as rather use the old bike this time of year but it's been super ride position very good and very responsive on the road and a nice weight also

Jabel

Have the Peleton Race 2013 a few months, very happy so far, cycling it every day.
Saddle didn't suit me and changed but only other thing I'd change are the brakes
which are not 105 as per rest of bike (Shimano BR-R561) and are not brilliant IMO.

Lovely bike.

No Pants

Should be cheap enough to change to a 105 caliper.

Rew

I change the callipers on my Cube Agree to the Ultegra ones for about €100 from the random shimano ones it came with. It was cheaper still considering I needed new pads anyway.

Stevieg2009

Jabel wrote: »

Have the Peleton Race 2013 a few months, very happy so far, cycling it every day.
Saddle didn't suit me and changed but only other thing I'd change are the brakes
which are not 105 as per rest of bike (Shimano BR-R561) and are not brilliant IMO.

Lovely bike.

The 2014 model comes equipped with 105 brakes so a good upgrade thank god

Ironlungs

Thanks for all the feedback lads. The bike shop are pretty positive about Cube also, but they would be. This year's model comes with Fulcrum 77 wheels, should be ok, and 105 groupie all the way through, apart from tiagra chain and cassette.

If I get the cube, I'll let you know what I think after the first few spins.

Ironlungs

Trigger pulled on the Cube Agree GTC Pro!!! Pretty excited, I have to say! Should have it by the weekend, or early next week. Nearly had my head turned by Giant, but the paint job, full 105 groupset and better wheels swung it. No real difference in comfort or feel from sitting on either bike. I wish they gave a more confidence inspiring warranty than 3 years, but maybe as they grow the company they'll do this. I reckon they'd sell more bikes if they at least matched the length of the BTW scheme.

Anyone know if the callipers accept 25mm tires? Switching out the Schwalbe 1s for Continental 4 seasons, would like to go 25mm for comfort.

rckfld

Ironlungs wrote: »

Trigger pulled on the Cube Agree GTC Pro!!! Pretty excited, I have to say! Should have it by the weekend, or early next week. Nearly had my head turned by Giant, but the paint job, full 105 groupset and better wheels swung it. No real difference in comfort or feel from sitting on either bike. I wish they gave a more confidence inspiring warranty than 3 years, but maybe as they grow the company they'll do this. I reckon they'd sell more bikes if they at least matched the length of the BTW scheme.

Anyone know if the callipers accept 25mm tires? Switching out the Schwalbe 1s for Continental 4 seasons, would like to go 25mm for comfort.

Hey IronLungs - have my eye on one of those too. Let me knowhow you get on...

djfattony2000

Have a Cube GTC Reaction MTB.

Have taken it off some sweet jumps.

Its survived my 95kgs so far

Nicely finished frames too.

Ironlungs

rckfld wrote: »

Hey IronLungs - have my eye on one of those too. Let me knowhow you get on...

I will indeed! Got some nice routes planned out for later this month, it'll get a decent break in!

Stevieg2009

Best of luck with the new machine cube a fantastic bike

No Pants

Ironlungs wrote: »

Trigger pulled on the Cube Agree GTC Pro!!! Pretty excited, I have to say! Should have it by the weekend, or early next week. Nearly had my head turned by Giant, but the paint job, full 105 groupset and better wheels swung it. No real difference in comfort or feel from sitting on either bike. I wish they gave a more confidence inspiring warranty than 3 years, but maybe as they grow the company they'll do this. I reckon they'd sell more bikes if they at least matched the length of the BTW scheme.

Anyone know if the callipers accept 25mm tires? Switching out the Schwalbe 1s for Continental 4 seasons, would like to go 25mm for comfort.

They should do. I have a 2012 Agree SL with Ultegra calipers. Currently running 23s, but from looking at it, 25s shouldn't be a problem. You'll have to slip the switch on the caliper to open them up when fitting the wheel, but that'll all. Any larger than 25s and you'll run out of clearance at the top of the fork.

Cond0r

I doubt you'll be disappointed. The Agree GTC Pro is a lovely bike. Only selling my 2011 one as it's a little too big for me. Replaced it with a Litening Super HPC Pro.

Ironlungs

No Pants wrote: »

They should do. I have a 2012 Agree SL with Ultegra calipers. Currently running 23s, but from looking at it, 25s shouldn't be a problem. You'll have to slip the switch on the caliper to open them up when fitting the wheel, but that'll all. Any larger than 25s and you'll run out of clearance at the top of the fork.

Thanks folks,

Yeah, there's no problem with the bike taking 25s, spoke to them again today. I'm maxing out the comfort on this machine!!!

Still waiting on delivery, but the weather isn't making me impatient! If I head out tomorrow, the hybrid will do just fine!

New2bike

Just out of Curiosity how much did you pay for the Cube I'm in the process of buying one from O'Mahony cycles in dungarvan the 2913 agree gtc race with full( almost full chain is FSA and seat post) 10 speed Ultegra for €1480 he also has the 2014 11 speed full Ultegra for €1800 which I'm told is a lot smoother but I couldn't tell any difference.

While I was there I also took out the 2013 Focus cayo full Ultegra but gel the Cube was a lot more comfortable for me

Ironlungs

New2bike wrote: »

Just out of Curiosity how much did you pay for the Cube I'm in the process of buying one from O'Mahony cycles in dungarvan the 2913 agree gtc race with full( almost full chain is FSA and seat post) 10 speed Ultegra for €1480 he also has the 2014 11 speed full Ultegra for €1800 which I'm told is a lot smoother but I couldn't tell any difference.

While I was there I also took out the 2013 Focus cayo full Ultegra but gel the Cube was a lot more comfortable for me

You've got a good deal there. The Cube retails at €1599, some shops put it on at €1650ish. My local bike shop did it for €1440 (10%) after a serious haggle (based on the fact that both local bike shops floored out at 10%, so he matched his nearest rival), but his service is excellent and I am getting a few extras from him (rather than online or elsewhere), and he has my business for the near future at least. He also offers a full bike fit and a 6 week tune up with all his bike sales, so it's a good deal all round. Tribikes in Limerick for anyone interested.

My wife bikes, my kids are getting into it at a young age, so it makes sense for shops to haggle and do business in the interest of longer term business. The first bike shop I drew up a relationship with did well out of me - two adult hybrids, two kids go karts and three kids bikes, along with servicing and upgrades. It is worth any shop's while to strike up a relationship with new customers. Don't be afraid to haggle, your shop will only do business if it suits them, and it needs to suit you too.

bonzo_k

I bought a cube hyde race 2014 at xmas. The rear wheel collapsed , all spokes went lose. Happened one morning on my way to work. Bike shop rebuilt wheel however spokes still lose and wheel creaks when riding. Internal hub slips periodically. Bike shop are being very helpful and getting replacement parts. It will be a few weeks before its fixed. I was probably just unlucky.

ford2600

bonzo_k wrote: »

I bought a cube hyde race 2014 at xmas. The rear wheel collapsed , all spokes went lose. Happened one morning on my way to work. Bike shop rebuilt wheel however spokes still lose and wheel creaks when riding. Internal hub slips periodically. Bike shop are being very helpful and getting replacement parts. It will be a few weeks before its fixed. I was probably just unlucky.

cube still fitting crap wheels I see.

when they fail again ask them to fit different wheels under warranty, they sometimes supply high spoke count dt swiss wheels or else look for aksiums/ fulcrum 7

Ironlungs

ford2600 wrote: »

cube still fitting crap wheels I see.

when they fail again ask them to fit different wheels under warranty, they sometimes supply high spoke count dt swiss wheels or else look for aksiums/ fulcrum 7

The cube agree 2013 comes with mavic aksiums and the 2014 comes with Fulcrum 77s. Shouldn't be too bad. I heard the Easton wheels weren't great.

ford2600

Ironlungs wrote: »

The cube agree 2013 comes with mavic aksiums and the 2014 comes with Fulcrum 77s. Shouldn't be too bad. I heard the Easton wheels weren't great.

Yeah eastons gave a lot of trouble in 2012.

Sometimes fellas are shy looking for replacement but in the long run it probably saves everyone hassle, with cost on manufacturer, and preserves shop/ customer relations

dragratchet

yeah, my easton rear wheel on a 2012 peleton pro disintegrated on km 193 of the ww200 last year wont be going for easton again.

Patharagos

My advice to you is NOT to buy a Cube bike. Aftersales is woeful. I purchased a Cube GTC Race and cracks appeared on the frame after 6 months. The Kilkenny based retailer was completely inept at handling the problem and after 5 weeks its still unresolved. I suggested bringing down the bike and he said that pictures would suffice! weird...AVOID:mad:

Alek

Is this a problem with Cube or the retailer at this stage?

Patharagos

Its both really. Apparently, there's a mountain of paperwork involved which ends causing a huge time lag for the customer (or so I'm told) so if the retailer doesn't do the paperwork your issue doesn't get processed. The retailer got the data at the end of January and he doesn't return calls unless you mention the word Solicitor and then hell reply to your email at 3rd week of Feb, a whole month later...rubbish

darkvalley

I had a major problem with my cube shortly after buying it and the retailer took it in immediately and had it repaired within 2 hours. No paperwork. He had to replace rear 105 deraileur, hanger and chain. No problems or quibles. So it may be your retailer is the issue, although perhaps the issue would have been bigger if it was the frame.
On a different note I see that there is a recall on the Schwable ultemo zx tyres fitted onto a number of cube models in 2013. It is mentioned on Cubes website.

http://www.cube.eu/en/service/faq/safety-recalls/schwalbe-ultremo-zx-tyres-size-23-622-special-model-wire-bead-non-folding/

Alek

The retailer got the data at the end of January and he doesn't return calls unless you mention the word Solicitor and then hell reply to your email at 3rd week of Feb, a whole month later...rubbish

I still can't see why are you blaming Cube. You should have taken your bike directly to the retailer and leave it there, as far as I know they have limited time to sort a warranty case out.

dragratchet

when sorting my wheel issue last year, the dealer was pretty helpful but said that there's basically one or 2 lads dealing with all international warranty queries in cubes HQ, hence a long enough wait on non open/shut cases. in my case about 3 weeks waiting on a response.

.ak

Thinking of getting a cube analog 29 hard tail. They have Schwalbe tires, are they ok?

darkvalley

problem seems to be with 23-622 tyres which are road bike tyres and only from 2013

ford2600

.ak wrote: »

Thinking of getting a cube analog 29 hard tail. They have Schwalbe tires, are they ok?

Unless it's brw scheme and you have to buy new try pinbike, madmtb, epicmtb sites.

Very good value in 26" second hand.

You'd get a smashing hardtail for 600-800.

I got an immaculate cube with reba fork for €400 which was €1200 new.

.ak

Yeah have the btw scheme, looking at this one.

https://www.cyclesuperstore.ie/shop/pc/viewPrd.asp?idproduct=69283

ford2600

.ak wrote: »

Yeah have the btw scheme, looking at this one.

https://www.cyclesuperstore.ie/shop/pc/viewPrd.asp?idproduct=69283

Where you looking to use it?

.ak

ford2600 wrote: »

Where you looking to use it?

Around town mostly, and then on trails the odd weekend for fitness etc

ford2600

.ak wrote: »

Around town mostly, and then on trails the odd weekend for fitness etc

It'll be perfect for that

Patharagos

I wouldn't recommend Cube Bikes at all. Mine developed cracks which I noticed in Jan 2014, its end of March and it still hasn't been resolved - never again. Go for Trek or Giant or some other reputable brand. I realise some people who bought Cubes haven't experienced problems but I have a friend who also had cracks in the frame of a Cube Racer (after just a few months like mine).

OnLooker

Have to agree with that. A guy I work with has had numerous problems with his Cube over the past few months

iwo

Hi All,

I have a similar issue with my bike, I have spent 1200euro on it and spokes went on the both wheels! This have never happened with all my previous bikes - even 20 years ago. I have paid 80 euro for replacement on the rear wheel but I am not going to pay for front as well, this is crazy stuff. Any advice please? Can Cube get this fixed for free?? I use this bike occasionally, I would not even call it average use...I used to cycle a lot with hammer use of different bikes and spokes never went that way!!