PS4 Pre-Order Thread! Where are you getting yours?

um7y1h83ge06nx

Grudle wrote: »

Will do, no delivery estimates yet, just a note on the order detail about after 25 December.

I just sent this email to them, I really hope we're not affected:

I'll post an update as well as soon as it comes in.

Hello,

Today I was looking at the order detail for the above item and it stated:

"The following item will arrive after 25 Dec 2013."

This is different to the estimate I received from Customer Service on the 15th of November when I queried the shipping date (see email below).

Could you confirm what the situation is with this order? Seeing as it's a Christmas present I'm a little anxious.

Regards,
Super Sonic



"Hello,

I understand your concern about the delivery estimates for your "Sony PlayStation 4 Gamer Pack."

I've checked and I can confirm that you will receive this bundle after release date but before Christmas.

Should you require any additional information or assistance, please do not hesitate to contact us.

We look forward to seeing you again soon.

Warmest regards,
Shakil A"

Grudle

Dante Scary Mesh wrote: »

Ah fcuk, I get the same thing when I check the order detail

"The following item will arrive after 25 Dec 2013. "

I may not be very happy soon

According to the Amazon forums it is a glitch.

Hopefully that is the case. I'll update as soon as I get a reply from customer service.

john the one

Im actually gonna get sick with the anxiety!

um7y1h83ge06nx

Grudle wrote: »

According to the Amazon forums it is a glitch.

Hopefully that is the case. I'll update as soon as I get a reply from customer service.

Sound. Yeah hopefully it's a glitch otherwise the following emergency plan will be carried out:

Phase 1: Find an angry mob
Phase 2: Find Amazon UK
Phase 3: ???
Phase 4: Profit!



http://www.youtube.com/watch?v=tO5sxLapAts

Grudle

Dante Scary Mesh wrote: »

Sound. Yeah hopefully it's a glitch otherwise the following emergency plan will be carried out:

Phase 1: Find an angry mob
Phase 2: Find Amazon UK
Phase 3: ???
Phase 4: Profit!



http://www.youtube.com/watch?v=tO5sxLapAts

Reply from Amazon isn't great:

Hello Grudle,

I'm sorry for any confusion caused to you regarding the status of your order.

I understand that you'd like to receive the item before Christmas.

I've checked our website and according to the update, 'Customers who placed an order for this PlayStation 4 bundle from August 7 onwards will receive their consoles after release date but before Christmas'.

Please be understand that we completely rely on our suppliers for the stock information.

I hope you'll receive your order before Christmas.

We look forward to seeing you soon.


Warmest regards,
Priya S.

um7y1h83ge06nx

The Amazon forum is full of conflicting information from Customer Service.

It seems you'll get a different story depending on who you talk to. I'm still waiting for my reply.

Axwell

Anyone insterested in this whole XV thing - The Gaming Liberty are going to be on Matt Coopers The Last Word talking about it in a few minutes.

Axwell

So XV apparently gave Matt Cooper a one liner statement saying they wont be doing the same thing with the PS4 on Friday for its launch.

danthefan

GameStop (Swords) rang me earlier, apparently they're opening at 10pm on Thursday night, will be heading down then.

Cantona's Collars

Axwell wrote: »

Anyone insterested in this whole XV thing - The Gaming Liberty are going to be on Matt Coopers The Last Word talking about it in a few minutes.

Just listened to it,he kept his word regarding my email.

The show tried all day to contact XV & eventually got a one line statement saying they are not going to implement the "You must buy an extra game" rule for PS4 launch.

A victory for us consumers I think,pity it took the weight of a national radio station to get a response from them.

Axwell

Dont know if I would call it a victory, those who bought their Xbox still got shafted last week. If anything it just means XV havent fully gotten away with it and wont be doing it on Friday but already got away with it last week.

bagsofballs

Have many people been getting calls from Harvey Norman? I ordered the Killzone bundle start of October but was told I'm pretty much guaranteed one launch day. I'm guessing they'll be receiving stock over the next few days if not already.

Fiddlex

bagsofballs wrote: »

Have many people been getting calls from Harvey Norman? I ordered the Killzone bundle start of October but was told I'm pretty much guaranteed one launch day. I'm guessing they'll be receiving stock over the next few days if not already.

If its the swords one I posted what they told me a few pages back

Cantona's Collars

Axwell wrote: »

Dont know if I would call it a victory, those who bought their Xbox still got shafted last week. If anything it just means XV havent fully gotten away with it and wont be doing it on Friday but already got away with it last week.

It was more a climbdown than anything from XV,they knew that they got caught out screwing customers.
No consolation to Xbox owners who got shafted last week but at least now we know they won't be doing it again Friday.Nice to know that anyone who pre-ordered with them won't have to come up with another €65 on Friday.

jabbaUK

So anyone who ordered.from smyths a call? Sat in all day for a call ne er got it. Better get tomorow or im through to them on wed asking what the feck is going on

Rjnolan

Anyone preorder from smyths swords hear anything

Varik

I've emailed trying to cancel Killzone from the GS website, the digital version is €59.99 (cheaper still if you buy off the US PSN).

Grudle

Dante Scary Mesh wrote: »

The Amazon forum is full of conflicting information from Customer Service.

It seems you'll get a different story depending on who you talk to. I'm still waiting for my reply.

Positive update hopefully. Just off a chat with customer support and received confirmation email below:

Hello,

I'm writing to follow up on our recent chat conversation.

The message which is shown on your order page is due to error please ignore that message I can confirm that you will receive your order before Christmas.

I hope this helps.


Warmest regards,
Samyuktha P.

jaffusmax

FYI

spider_pig

FlawedGenius wrote: »

Gamestop havent tried to take my money for my order today after they tried yesterday but I had insufficient funds, will they try again??:eek:
I sent an email Friday asking what day will the funds be taken out of my account. A bit pissed off as they said no payment will be taken until your order is shipped, so if they charged me yesterday they were shipping it last night or this morning??:rolleyes:
I emailed them on Friday asking what day will I be charged so could I add the money onto the card and still haven't got a reply.
With the whole no bundles for online pre orders and the general ****ty treatment Ive read of there customers here I'm a little worried there gona forget to charge me now and I wont have it by Friday.

they tried mine there today only got the email saying my paypal payment is failing could there be somthing wrong my end. i checked everything in paypal and its all correct and theres more then enough there for the ps4
im starting to worry now

Wing126

john the one wrote: »

This just in from GameStop FB....

What if you changed your order, say from the basic package to the Killzone Mega Bundle, will the date of the original order still stand or will it be that of the day you altered it?
Like · Reply · 4 · 48 minutes ago

GameStop Ireland Anybody who is getting one of Sony's bundles is automatically getting it Launch day. You wouldn't have been given a bundle otherwise
Like · 4 · 43 minutes ago

David McEvoy Well that clears that up, cheers!
Like · 42 minutes ago


[IM]https://scontent-a.xx.fbcdn.net/hphotos-ash3/1393312_10153471363530062_1527422824_n.jpg[/IMG]

Someone didn't proofread that enough! :P

heebusjeebus

BF4 just arrived from VGP. Anyone else think the case is a bit shoddy. I think the PS3 case was a lot stronger. Maybe it's just the copy from Canada.

smokwawelskiii

jaffusmax wrote: »

FYI

Is anybody see this mistake in the top right corner saying that you need valid ps4 reciept to get xbox ? Wtf

gamejunkie

Got this from the consumer council toady regarding xtra vison...

I refer to your recent emails.

The trader cannot change the contract by insisting that you either buy a game or any accessories. This was not part of the initial contract. By now insisting you buy other products the trader is in breach of contract. They should either allow you to buy the game console only as originally contracted or to release you from the contract and provide a full refund.

If you have problems getting the matter resolved with the trader I would advise that you send them a letter holding them in breach of contract, giving a time frame to either provide the game console or a full refund or you will proceed to the Small Claims Court, keeping a copy of the letter for your records and sending it by recorded delivery so that someone has to sign for it. If the trader refuses to resolve you will need to take action in the Small Claims Court, you can contact them on (028) 90326260.

If you paid by credit card you can make a claim from your credit card company under Section 75 of the Consumer Credit Act as the total amount of the goods is over £100. If you paid in full by Visa, MasterCard or American Express debit card you can claim from your card provider under the Chargeback Scheme. Under this scheme you have 120 to make a claim.

The circumstances you outline may also give rise to a breach of the legislation enforced by the Trading Standards Service. Details of your complaint will be passed to one of the Trading Standards Enforcement Teams for review and evaluation.

If the Trading Standards Service needs your help you will be contacted within 5 working days.

Even if the Trading Standards Service cannot investigate your individual complaint at this time, it will be recorded for intelligence purposes on our trader database.

Regards

Mark Holmes
Consumerline
0300 123 6262
www.consumerline.org

Otacon

smokwawelskiii wrote: »

Is anybody see this mistake in the top right corner saying that you need valid ps4 reciept to get xbox ? Wtf

What mistake?


<.<
>.>

TobesYid

Pre-ordered in June in GS, and paid off the balance yesterday. Asked the bloke will I be getting it launch night, and he told me manager has a list, which she'll use to ring people up this week for invites.

He seemed to think I was sorted though. I'll be sitting on the phone for the next 48 hrs.

bennyl10

Am I Evil? wrote: »

Which one?
Cresent, Town or Parkway?

Town

smokwawelskiii

Otacon wrote: »

What mistake?


<.<
>.>

Read in top right corner in the cloud

"You will be required to present a valid receipt for your ps4 deposit when you collect your xbox console"

If that's not mistake than what is it. LoL

Rida

got a call smyths blanch - bundles available on the day - and agreed to pick it up friday

Evilbart

Amazon have updated the site with this notice hopefully it won't affect irish orders

● Customers who pre-ordered this console up to and including August 6 have been given an option to get a PS4 for release day (UK mainland orders only--non-UK mainland orders may receive their orders after release date)