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Moderation of commuting and transport

  • 06-05-2013 10:44pm
    #1
    Moderators, Motoring & Transport Moderators Posts: 14,093 Mod ✭✭✭✭


    Please keep things general and do not post about exact examples of moderation or users or their behavior.

    Just things that need addressing:
    • Attack the post and not the poster is the golden rule on here -- forget name calling, forget personal attacks.

    • We're asking everybody (including me) to please stop accusing people of trolling. It has become such an inflammatory word it has nearly lost practical meaning but causes huge disruption -- bringing threads way off-topic and getting in the way of quick moderation.

    • This can't be made clearer: Discussing moderation in-thread will not be allowed. It's even more so disruptive to the threads and open discussion about every mod action would also make moderation unsustainable on a voluntary basis.

    • There are processes in place where users can appeal their infractions or banning (ie if you get banned or infracted you can PM the moderator and, if you're not happy after that, follow it up in the Dispute Resolution Forum) and more generally you can PM us if you need to.

    • If you overreact you're the one who has clearly broken the rules, another poster may have egged you on and kept within the rules (or they could also be in trouble, but it does not excuse your misbehavior) -- this seems far harder to understand than it should be.

    Any questions about the above or about moderation in general? (Again please note the message at the top of this post!)


«13

Comments

  • Registered Users, Registered Users 2 Posts: 6,047 ✭✭✭Hilly Bill


    monument wrote: »
    Please keep things general and do not post about exact examples of moderation or users or their behavior.

    Just things that need addressing:
    • Attack the post and not the poster is the golden rule on here -- forget name calling, forget personal attacks.

    • We're asking everybody (including me) to please stop accusing people of trolling. It has become such an inflammatory word it has nearly lost practical meaning but causes huge disruption -- bringing threads way off-topic and getting in the way of quick moderation.

    • This can't be made clearer: Discussing moderation in-thread will not be allowed. It's even more so disruptive to the threads and open discussion about every mod action would also make moderation unsustainable on a voluntary basis.

    • There are processes in place where users can appeal their infractions or banning (ie if you get banned or infracted you can PM the moderator and, if you're not happy after that, follow it up in the Dispute Resolution Forum) and more generally you can PM us if you need to.

    • If you overreact you're the one who has clearly broken the rules, another poster may have egged you on and kept within the rules (or they could also be in trouble, but it does not excuse your misbehavior) -- this seems far harder to understand than it should be.

    Any questions about the above or about moderation in general? (Again please note the message at the top of this post!)

    Confusion sometimes arises when you attack a post it can be mistaken for attacking the poster and therefore a moderator might issue infractions or warnings when you were only replying to the post itself.


    I take it that discussing moderation is allowed in this thread?

    Does overreacting apply to moderators as well?


  • Registered Users, Registered Users 2 Posts: 78,579 ✭✭✭✭Victor


    Hilly Bill wrote: »
    I take it that discussing moderation is allowed in this thread?
    In general terms, yes. Let's not get into specifics.


  • Registered Users, Registered Users 2 Posts: 24,537 ✭✭✭✭Cookie_Monster


    following the site wide accepted principle of bolding text when moderating would be appreciated.


  • Registered Users, Registered Users 2 Posts: 3,079 ✭✭✭Vic_08


    monument wrote: »
    Please keep things general and do not post about exact examples of moderation or users or their behavior.

    Just things that need addressing:
    • Attack the post and not the poster is the golden rule on here -- forget name calling, forget personal attacks.

    So "the poster" is a sacred cow then but everything else is fair game? Why does posting on this board mean one should be immune from criticism when attacking other identifiable people or groups up to and including unsubstantiated accusations of criminal behaviour is allowed without any moderation?

    For the record I have no problem with that general rule albeit with some caveats.

    If a poster is lying and it can be proven then should saying they are a liar be banned just because it is personal? Same with hypocracy, it has always been fair game on here to attack posters based on their occupation or "conflict of interest" but apparently not based on known FACTS about other people's non-work related activities or "conflicts of interest".


    monument wrote: »
    [*]We're asking everybody (including me) to please stop accusing people of trolling. It has become such an inflammatory word it has nearly lost practical meaning but causes huge disruption -- bringing threads way off-topic and getting in the way of quick moderation.

    Fine, as long as you (the moderators) actually deal with trolls. Unless you are suggesting there are not any trolls on this board?

    Get rid of the BS spouting muppets and there will be far less disruption to deal with. There are plenty of posters on here that take the trouble of providing corroboration for their posts but they are all too often drowned out by the trolls that just spout the same crap whatever evidence has been presented to dis-prove them.

    On any number of occasions members that go out of their way to be informative, accurate and provide lots of external evidence to back up their posts end up getting banned or infracted after getting frustrated with constant posts of rubbish and malicious invective from others.


    monument wrote: »
    [*]This can't be made clearer: Discussing moderation in-thread will not be allowed. It's even more so disruptive to the threads and open discussion about every mod action would also make moderation unsustainable on a voluntary basis.

    No problem with that as a rule, there will always be someone unhappy at moderators for something and it is fair enough to not allow second-guessing on threads in general.

    However IMO the tone of certain moderating posts on here has been OTT and unnecessarily rude.

    The fact that this thread is here at all suggests that there is something up with the board.

    My opinion is that the whole slant of moderating on this board is wrong. It seems to me that as long as things are kept polite and civil towards other posters then any old shyte can be posted. That policy can work on some boards but I think it has been proven over time that it just doesn't here. There is too much deviciveness and general bad feeling along with enough BS spouters to drag many topics into slanging matches full of ficticious and unproven rubbish. My own feeling is that a more pro-active moderating style is needed to damp down the worst of the BS and allow the worthwhile posts and posters to have a chance.
    monument wrote: »
    [*]There are processes in place where users can appeal their infractions or banning (ie if you get banned or infracted you can PM the moderator and, if you're not happy after that, follow it up in the Dispute Resolution Forum) and more generally you can PM us if you need to.

    That's fine as long as there is some expectation of being properly and fairly treated. One of the very few times I have bothered trying to engage with moderators on this board I was completely ignored, after spending a substantial amount of time explaining my POV to have a PM not even opened pretty much told me everything I needed to know.
    monument wrote: »
    [*]If you overreact you're the one who has clearly broken the rules, another poster may have egged you on and kept within the rules (or they could also be in trouble, but it does not excuse your misbehavior) -- this seems far harder to understand than it should be.

    It also seems like a troll's charter, see my point about trolling above. The very fact you are advocating that says it all, troll BS and goad all you like and it is fine with the mods and bonus if you can get a reaction, your target will get the ban.

    IMO if the moderating was more pro-active with containing the trolls then this would be a rare occourence rather than a constant one.


  • Closed Accounts Posts: 878 ✭✭✭rainbowdash


    Victor wrote: »
    In general terms, yes. Let's not get into specifics.

    If we are allowed discuss moderation in this thread then monument should perhaps get the door.

    Somebody made allegations against him the other night (in the taxi thread) and reported his posts to the powers that be. He banned the other poster on the spot and deleted the allegations.

    Its against the principles of natural justice, in that you cannot be the judge in your own case.

    He should have let somebody else investigate the allegations against him instead of banning the other poster the same a dictator would operate.


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  • Closed Accounts Posts: 17,733 ✭✭✭✭corktina


    i think that vic08 illustrates the problem quite neatly.
    There are very very few trolls on C&T but there are a lot of people who passionately believe in their point of view.
    Often people on here (it seems to me) cry "troll" when they are unable to disprove an opposing opinion.


  • Moderators, Motoring & Transport Moderators Posts: 14,093 Mod ✭✭✭✭monument


    I'm going to reply in detail later when I have the time to give a detailed reply, but for now, please note:

    The line in this thread: Please keep things general and do not post about exact examples of moderation or users or their behavior.

    Also: Please avoid using the word troll, even in this thread. It's not constructive, please outline what you mean, trolls can include a range of things.


  • Closed Accounts Posts: 277 ✭✭Con Logue


    corktina wrote: »
    i think that vic08 illustrates the problem quite neatly.
    There are very very few trolls on C&T but there are a lot of people who passionately believe in their point of view.
    Often people on here (it seems to me) cry "troll" when they are unable to disprove an opposing opinion.

    I think you have stumbled on a core point here.

    An opinion, no matter what empirical facts are involved in the formation of it, is ultimately a subjective thing personal to the holder.

    In one recent thread, a poster reeled off a list of buses as somehow proof that InterCity buses were a Good Thing and far away in preference to maintaining an intercity railway network. That may well be the case for the person making the point, but he might as well have been talking about Nimbus 3000 Quidditch brooms as far as I would be concerned.

    Ultimately, strings of posts that appear to claim that one form of transport on a particular route should wax while another should go and do the decent thing with a revolver and a bottle of whisky prove only one thing, that certain people are passionate for their own reasons about a particular form of transport. You might as well say that all clothes stores other than, say, Penneys should voluntarily liquidate themselves and hand over all their business to one shop only, and arguing that way about rail freight, or buses or whatever, is ultimately just as productive.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,276 Mod ✭✭✭✭bk


    But Con non of what you just said is trolling and non of it is against the rules of boards.

    Almost everyone on boards is passionate about something, otherwise they wouldn't bother to be coming here. Just because you don't agree with their position, doesn't make it trolling.


  • Closed Accounts Posts: 277 ✭✭Con Logue


    bk wrote: »
    But Con non of what you just said is trolling and non of it is against the rules of boards.

    Almost everyone on boards is passionate about something, otherwise they wouldn't bother to be coming here. Just because you don't agree with their position, doesn't make it trolling.

    Indeed, I would not consider it trolling at all. But I would question any assertion that an opinion is proof of anything other than the opinion of the person making it. That is not trolling either.


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  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,276 Mod ✭✭✭✭bk


    Con Logue wrote: »
    Indeed, I would not consider it trolling at all. But I would question any assertion that an opinion is proof of anything other than the opinion of the person making it. That is not trolling either.

    Of course it is all just opinion unless actual factual evidence is pointed out.

    That is why I try to link to annual reports, timetables, etc. whenever available.


  • Closed Accounts Posts: 372 ✭✭TINA1984


    I think people taking a sarcastic & obnoxious line should be dealt with as harshly as possible by the moderating team. In a particular thread which I posted in here a few weeks back there was a couple of posters who drenched their replies to the 'opposition' in snide, pissy remarks. These armchair experts seem to think it acceptable to condescend in their replies, a litttle civility would go a long way.


  • Closed Accounts Posts: 277 ✭✭Con Logue


    TINA1984 wrote: »
    I think people taking a sarcastic & obnoxious line should be dealt with as harshly as possible by the moderating team. In a particular thread which I posted in here a few weeks back there was a couple of posters who drenched their replies to the 'opposition' in snide, pissy remarks. These armchair experts seem to think it acceptable to condescend in their replies, a litttle civility would go a long way.

    I have a simple rule of thumb, the more brittle the way the point is being made, the wider the berth should be given. Condescension is certainly not a sign of confidence.


  • Registered Users, Registered Users 2 Posts: 3,095 ✭✭✭ANXIOUS


    I don't really post hear but I read it daily. I've noticed that people here are very intrenched with their views, and they feel that they have to defended their mode of transport to the ground and try and change everyone else's opinion to match their own.

    It's very annoying for the people who are just passing by any opinion they have gets attacked.


  • Registered Users, Registered Users 2 Posts: 3,095 ✭✭✭ANXIOUS


    I don't really post hear but I read it daily. I've noticed that people here are very intrenched with their views, and they feel that they have to defended their mode of transport to the ground and try and change everyone else's opinion to match their own.

    It's very annoying for the people who are just passing by any opinion they have gets attacked.


  • Closed Accounts Posts: 277 ✭✭Con Logue


    ANXIOUS wrote: »
    I don't really post hear but I read it daily. I've noticed that people here are very intrenched with their views, and they feel that they have to defended their mode of transport to the ground and try and change everyone else's opinion to match their own.

    It's very annoying for the people who are just passing by any opinion they have gets attacked.

    In a funny way it reminds me of Leixlip where I grew up, there were pitched battles in the summer between the Hillers and the Far Enders and woe betide anyone who accidently got inbetween :)

    Apart from location of individual housing estates I couldn't tell you how the whole thing started :D


  • Moderators, Motoring & Transport Moderators Posts: 14,093 Mod ✭✭✭✭monument


    Con Logue wrote: »
    I think you have stumbled on a core point here.

    An opinion, no matter what empirical facts are involved in the formation of it, is ultimately a subjective thing personal to the holder.

    In one recent thread, a poster reeled off a list of buses as somehow proof that InterCity buses were a Good Thing and far away in preference to maintaining an intercity railway network. That may well be the case for the person making the point, but he might as well have been talking about Nimbus 3000 Quidditch brooms as far as I would be concerned.

    Ultimately, strings of posts that appear to claim that one form of transport on a particular route should wax while another should go and do the decent thing with a revolver and a bottle of whisky prove only one thing, that certain people are passionate for their own reasons about a particular form of transport. You might as well say that all clothes stores other than, say, Penneys should voluntarily liquidate themselves and hand over all their business to one shop only, and arguing that way about rail freight, or buses or whatever, is ultimately just as productive.

    I've already asked twice and while I'm avoiding mod action on this thread, it's not a free-for-all, so if you continue to bring up exact examples you will be infrared.

    Vic_08 wrote: »
    So "the poster" is a sacred cow then but everything else is fair game? Why does posting on this board mean one should be immune from criticism when attacking other identifiable people or groups up to and including unsubstantiated accusations of criminal behaviour is allowed without any moderation?

    For the record I have no problem with that general rule albeit with some caveats.

    If a poster is lying and it can be proven then should saying they are a liar be banned just because it is personal? Same with hypocracy, it has always been fair game on here to attack posters based on their occupation or "conflict of interest" but apparently not based on known FACTS about other people's non-work related activities or "conflicts of interest".

    No, everything else is not fair game.

    Also: The conflicts of interest rule has been removed and, in any case, attacking somebody just because they are a staff member etc would also fall under attacking the poster rather than post.

    Vic_08 wrote: »
    Fine, as long as you (the moderators) actually deal with trolls. Unless you are suggesting there are not any trolls on this board?

    Get rid of the BS spouting muppets and there will be far less disruption to deal with. There are plenty of posters on here that take the trouble of providing corroboration for their posts but they are all too often drowned out by the trolls that just spout the same crap whatever evidence has been presented to dis-prove them.

    On any number of occasions members that go out of their way to be informative, accurate and provide lots of external evidence to back up their posts end up getting banned or infracted after getting frustrated with constant posts of rubbish and malicious invective from others.

    I'm sorry -- the misbehavior of others will does not generally excuse a reaction misbehavior. Best thing to do is not to reply and report the post.

    Vic_08 wrote: »
    However IMO the tone of certain moderating posts on here has been OTT and unnecessarily rude.

    My posts are straightforward and to the point -- if that straightforwardness is confused as unnecessarily rude, please excuse them.

    Vic_08 wrote: »
    The fact that this thread is here at all suggests that there is something up with the board.

    A stronger line is being taken generally and also to end long-term disputes between a number of posters.

    Vic_08 wrote: »
    My opinion is that the whole slant of moderating on this board is wrong. It seems to me that as long as things are kept polite and civil towards other posters then any old shyte can be posted. That policy can work on some boards but I think it has been proven over time that it just doesn't here. There is too much deviciveness and general bad feeling along with enough BS spouters to drag many topics into slanging matches full of ficticious and unproven rubbish. My own feeling is that a more pro-active moderating style is needed to damp down the worst of the BS and allow the worthwhile posts and posters to have a chance.

    No, it's not really correct to say "any old **** can be posted" just as long as you don't attack posters.

    But equally this is a forum and people will have strong views about transport, and not everything can be proven or disprove -- if that rubs people up the wrong way again and again, public forums may not be the place for them.

    Vic_08 wrote: »
    That's fine as long as there is some expectation of being properly and fairly treated. One of the very few times I have bothered trying to engage with moderators on this board I was completely ignored, after spending a substantial amount of time explaining my POV to have a PM not even opened pretty much told me everything I needed to know.

    I don't have any unopened PMs, but please excuse me if I have not replied to any, but at the same time please note this isn't a job for mods and we do it in our own time.


  • Moderators, Motoring & Transport Moderators Posts: 14,093 Mod ✭✭✭✭monument


    corktina wrote: »
    i think that vic08 illustrates the problem quite neatly.
    There are very very few trolls on C&T but there are a lot of people who passionately believe in their point of view.
    Often people on here (it seems to me) cry "troll" when they are unable to disprove an opposing opinion.

    Yes! This is my largest problem and trying to then explain what the other poster is doing is not trolling is
    ANXIOUS wrote: »
    I don't really post hear but I read it daily. I've noticed that people here are very intrenched with their views, and they feel that they have to defended their mode of transport to the ground and try and change everyone else's opinion to match their own.

    It's very annoying for the people who are just passing by any opinion they have gets attacked.

    Thanks, that kind of feeds into corktina's point, strongly held views is a part of the make up of any forum like this one, but your point reminds us we should be aware of how passer by will view it.


  • Registered Users, Registered Users 2 Posts: 13,258 ✭✭✭✭Losty Dublin


    monument wrote: »
    Also: The conflicts of interest rule has been removed and, in any case, attacking somebody just because they are a staff member etc would also fall under attacking the poster rather than post.

    Why has it been "removed"? A place where we can lay our cards can only be a good thing and it informs us a little about our fellow users and their backgrounds, where relevant.


  • Closed Accounts Posts: 277 ✭✭Con Logue


    Why has it been "removed"? A place where we can lay our cards can only be a good thing and it informs us a little about our fellow users and their backgrounds, where relevant.

    The conflict of interest thread was a huge loss. It is entirely relevant to know where we are all coming from to the table here and avoids misunderstanding.


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  • Moderators, Motoring & Transport Moderators Posts: 14,093 Mod ✭✭✭✭monument


    Why has it been "removed"? A place where we can lay our cards can only be a good thing and it informs us a little about our fellow users and their backgrounds, where relevant.

    Mainly because it did not fully resolve the problem it set out and it made other things worse -- putting too much focus onto people rather than than their arguments etc.

    In any case, it was only renamed and is still linked to via the charter: http://www.boards.ie/vbulletin/showthread.php?p=1227696#post1227696


  • Registered Users, Registered Users 2 Posts: 13,258 ✭✭✭✭Losty Dublin


    monument wrote: »
    Mainly because it did not fully resolve the problem it set out and it made other things worse -- putting too much focus onto people rather than than their arguments etc.

    In any case, it was only renamed and is still linked to via the charter: http://www.boards.ie/vbulletin/showthread.php?p=1227696#post1227696

    On the contrary, it was there to let people know some basics about each other and especially if they had an interest to declare that may colour their posts. It caused no harm as long as I remember it being there, which is a long time now. Almost all the regular users have been happy posted their colours on it and with no issue; I can't see why there is any now.


  • Registered Users, Registered Users 2 Posts: 6,047 ✭✭✭Hilly Bill


    I think the conflict of interest thread was like a red rag to a bull for the anti irish rail heads.


  • Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    First off, fair play to ye for starting this thread and inviting feedback - there's several other sections on this site that could learn from this approach.

    As someone who comes and goes to this particular corner of Boards, I read anything that catches my eye or where I think I might have something to throw in and for the most part I think things work pretty well.

    I have seen the frequent battles between one side and another (always with the same posters) and in many cases it degenerates to a "he said, s/he said" match for dozens of posts. Normally I'd just skim past these as something that probably should have gone to PM, but I agree how someone checking things out could be put off by it.

    In the main though there are some very knowledgeable articulate people here who are passionate about their points of view, but I'd agree that sometimes a step back is in order and a realisation that no matter how many times you say it, you aren't going to convert everyone.

    The only comment I might have on moderation itself is the variance between mods (and to be fair this is something that's a common feature on other parts of Boards too). What one mod will pick up on, another will let side (sometimes too far). I realise it's a tough job guys and I don't know how much interaction you have as a group, but I'd encourage ye to be consistent regardless of the approach you take.

    All in all though, it's one of the better sections of Boards and again credit to you for your work to keep it that way and this thread.


  • Closed Accounts Posts: 17,733 ✭✭✭✭corktina


    Trying hard not to mention specifics,I have to say there are no anti Irish Rail heads in C&T although often we have had people assign such beliefs to members quite wrongly.... those of us who hold views on particular lines or whatever usually do so with a desire to make IE better.


  • Registered Users, Registered Users 2 Posts: 8,295 ✭✭✭n97 mini


    Con Logue wrote: »
    In a funny way it reminds me of Leixlip where I grew up, there were pitched battles in the summer between the Hillers and the Far Enders and woe betide anyone who accidently got inbetween
    Stuff of legend, rather than actual historical fact, or so it seems!

    I do find one or two members seem to get jumped on as they're perceived as not having much meas on Irish Rail, even when just simply presenting the facts. I would prefer if this was dealt with more fairly. E.g. Stating Aircoach is 4x cheaper than the train is not being anti Irish Rail and is potentially useful to someone.

    But that's not moderation really. I find the moderation on C&T to be broadly fine. Victor was a little impetuous, but has mellowed, and now monument is a little impetuous, but no doubt will mellow with time and get into the swing of things like Victor did.

    There are one or two posters who seem to abrasive in nature, but hey that's what the Ignore button is for :)


  • Registered Users, Registered Users 2 Posts: 6,047 ✭✭✭Hilly Bill


    corktina wrote: »
    Trying hard not to mention specifics,I have to say there are no anti Irish Rail heads in C&T although often we have had people assign such beliefs to members quite wrongly.... those of us who hold views on particular lines or whatever usually do so with a desire to make IE better.

    No anti irish rail heads? That has to be the post of the month :)


  • Closed Accounts Posts: 13,549 ✭✭✭✭Judgement Day


    I'm one of them - as if it needed stating. :D


  • Registered Users, Registered Users 2 Posts: 2,058 ✭✭✭AltAccount


    There are a handful of posters who should have their access revoked without due process and with the support of the Admins.

    Everyone already knows who they are but it's not "fair" to permaban without specific overt infractions being committed.

    If the Mods and Admins made the cut and resisted the inevitable petulant PMS and DRP threads, the forum would benefit greatly from it.


    Remove the tumour to save the patient.


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  • Closed Accounts Posts: 277 ✭✭Con Logue


    n97 mini wrote: »
    Stuff of legend, rather than actual historical fact, or so it seems!

    I do find one or two members seem to get jumped on as they're perceived as not having much meas on Irish Rail, even when just simply presenting the facts. I would prefer if this was dealt with more fairly. E.g. Stating Aircoach is 4x cheaper than the train is not being anti Irish Rail and is potentially useful to someone.

    But that's not moderation really. I find the moderation on C&T to be broadly fine. Victor was a little impetuous, but has mellowed, and now monument is a little impetuous, but no doubt will mellow with time and get into the swing of things like Victor did.

    There are one or two posters who seem to abrasive in nature, but hey that's what the Ignore button is for :)

    All interesting points, I wasn't quite aiming for full and verifiable historical accuracy, more trying to make a light hearted analogy to a poster who wasn't in any camp, perceived or otherwise.

    I do think it is entirely fair to call simplistic posts that aren't accurate under all circumstances. The danger of course with that approach is that threads can degenerate into contests and heated ones at that. Challenging long standing posters with a somewhat different POV on the Internet is one of the least rewarding activities known to humanity and I have come to realise what the equivalent of painting a big painty target on myself on this board is, so I won't go there.


  • Closed Accounts Posts: 17,733 ✭✭✭✭corktina


    Hilly Bill wrote: »
    No anti irish rail heads? That has to be the post of the month :)
    I'm one of them - as if it needed stating. :D

    OK, so you seize on one part of the post and ignore the "making it better part"...this is a prime example of what happens....if you don't care about IE you wouldn't even read the threads..


  • Registered Users, Registered Users 2 Posts: 762 ✭✭✭testarossa40


    I would like to engage more with C&T discussions, but I don't, and this is entirely due the quality and nature of many of the discussions & contributions in this Forum. The constant invective, derailments, and contentious tone - invariably & predictably instigated by the "usual few" - frankly puts me right off bothering. Personally, I would have little time to be keyboard-warrioring and F5-ing for hours on end just to see who has taken the bait and to continue provoking all & sundry.

    I was originally delighted when a 2nd Moderator was announced however while rules enforcement is certainly more prominent, there has been little to no improvement in discussion quality - probably because there's so much fire-fighting to be done and in any case Mods are not necessarily Editors, unfortunately. There are certain frequent C&T users that routinely post what can only be described as drivel - low-quality, ill-informed, and assured to degenerate into a heated discussion once somebody bothered or riled-enough gets involved. I have formed the opinion after reading through hundreds of these users' posts that there is somewhat more calculation & pattern involved than accident. I don't bother to contribute to these so as not to risk "attacking the poster, and not the post" which at times seems the ONLY actionable red line in this Forum...

    As a suggestion, I would like to see Mods take a line on post & thread quality as well as general behaviour so that low-quality posting could become a criterion for deletion and so maybe prevent some of the "So's your Ma" threads? Ie a post could be deemed low-quality if it makes an unsubstantiated claim, doesn't contribute anything substantial to the discussion, or is likely to incite argument or derailment. I appreciate this may be a contentious suggestion and result in increased Moderating overheads but it's a bullet that needs biting in this particular Forum imo.

    Finally for now to quote a rule from another forum I frequent:
    • When stating facts, statistics or newsworthy bulletins, please be sure to include an HTML link or reference to a publication. If you are merely providing an opinion, please MENTION THIS in your post. It is each member's responsibility to avoid arguments based on rumors or misinformation.

    - posts that do not adhere to this rule are deleted, repeat-offenders infracted...


  • Registered Users, Registered Users 2 Posts: 6,047 ✭✭✭Hilly Bill


    I'm one of them - as if it needed stating. :D

    Ive grown to like you JD :)


  • Registered Users, Registered Users 2 Posts: 629 ✭✭✭gowley


    monument wrote: »
    I'm going to reply in detail later when I have the time to give a detailed reply, but for now, please note:

    The line in this thread: Please keep things general and do not post about exact examples of moderation or users or their behavior.

    Also: Please avoid using the word troll, even in this thread. It's not constructive, please outline what you mean, trolls can include a range of things.
    would be very interested to hear your reply when you have the time. as the op on this thread i do feel you have a question to answer and to be fair you have said you will reply when you have time.


  • Moderators, Motoring & Transport Moderators Posts: 14,093 Mod ✭✭✭✭monument


    We're also thinking of an off-topic / banter thread that many other parts of boards have -- relaxed in that it's not following one topic, but rules on personal abuse etc would still apply... Any thoughts?
    On the contrary, it was there to let people know some basics about each other and especially if they had an interest to declare that may colour their posts. It caused no harm as long as I remember it being there, which is a long time now. Almost all the regular users have been happy posted their colours on it and with no issue; I can't see why there is any now.

    People should deal with what others say, not who they are.

    The requirement caused disruption* and an undue focus on the person rather than what they were saying.

    * often with new and old posters who were accused of having a conflict just because they defended a company etc and they knew what they were taking about (so they must work for the company, goes the logic).


    AltAccount wrote: »
    There are a handful of posters who should have their access revoked without due process and with the support of the Admins.

    Everyone already knows who they are but it's not "fair" to permaban without specific overt infractions being committed.

    If the Mods and Admins made the cut and resisted the inevitable petulant PMS and DRP threads, the forum would benefit greatly from it.

    Remove the tumour to save the patient.

    That's an
    AltAccount wrote: »
    There are a handful of posters who should have their access revoked without due process and with the support of the Admins.

    Everyone already knows who they are but it's not "fair" to permaban without specific overt infractions being committed.

    If the Mods and Admins made the cut and resisted the inevitable petulant PMS and DRP threads, the forum would benefit greatly from it.


    Remove the tumour to save the patient.

    We're thinking about approaches like that -- there's no agreement and there's no clear views on who may be banned and there may be final warning first etc.

    I would like to engage more with C&T discussions, but I don't, and this is entirely due the quality and nature of many of the discussions & contributions in this Forum. The constant invective, derailments, and contentious tone - invariably & predictably instigated by the "usual few" - frankly puts me right off bothering. Personally, I would have little time to be keyboard-warrioring and F5-ing for hours on end just to see who has taken the bait and to continue provoking all & sundry.

    I was originally delighted when a 2nd Moderator was announced however while rules enforcement is certainly more prominent, there has been little to no improvement in discussion quality - probably because there's so much fire-fighting to be done and in any case Mods are not necessarily Editors, unfortunately. There are certain frequent C&T users that routinely post what can only be described as drivel - low-quality, ill-informed, and assured to degenerate into a heated discussion once somebody bothered or riled-enough gets involved. I have formed the opinion after reading through hundreds of these users' posts that there is somewhat more calculation & pattern involved than accident. I don't bother to contribute to these so as not to risk "attacking the poster, and not the post" which at times seems the ONLY actionable red line in this Forum...

    As a suggestion, I would like to see Mods take a line on post & thread quality as well as general behaviour so that low-quality posting could become a criterion for deletion and so maybe prevent some of the "So's your Ma" threads? Ie a post could be deemed low-quality if it makes an unsubstantiated claim, doesn't contribute anything substantial to the discussion, or is likely to incite argument or derailment. I appreciate this may be a contentious suggestion and result in increased Moderating overheads but it's a bullet that needs biting in this particular Forum imo.

    Finally for now to quote a rule from another forum I frequent:
    • When stating facts, statistics or newsworthy bulletins, please be sure to include an HTML link or reference to a publication. If you are merely providing an opinion, please MENTION THIS in your post. It is each member's responsibility to avoid arguments based on rumors or misinformation.

    - posts that do not adhere to this rule are deleted, repeat-offenders infracted...

    Thanks for the feedback --- I really like the suggestion of following the rule you've quoted.


    n97 mini wrote: »
    Stuff of legend, rather than actual historical fact, or so it seems!

    I do find one or two members seem to get jumped on as they're perceived as not having much meas on Irish Rail, even when just simply presenting the facts. I would prefer if this was dealt with more fairly. E.g. Stating Aircoach is 4x cheaper than the train is not being anti Irish Rail and is potentially useful to someone.

    But that's not moderation really. I find the moderation on C&T to be broadly fine. Victor was a little impetuous, but has mellowed, and now monument is a little impetuous, but no doubt will mellow with time and get into the swing of things like Victor did.

    There are one or two posters who seem to abrasive in nature, but hey that's what the Ignore button is for :)

    I've been a mod before and I'll crack you all before you crack me. I'll mellow when I get the problems mellow. ;)

    Kaiser2000 wrote: »
    The only comment I might have on moderation itself is the variance between mods (and to be fair this is something that's a common feature on other parts of Boards too). What one mod will pick up on, another will let side (sometimes too far). I realise it's a tough job guys and I don't know how much interaction you have as a group, but I'd encourage ye to be consistent regardless of the approach you take.

    All in all though, it's one of the better sections of Boards and again credit to you for your work to keep it that way and this thread.

    Thanks...

    On the consistent thing, there'll always be bit of a different approach with two people but when I stepped in after Victor once and was explaining why to him afterwards he then interrupted and said that he just did not see the post I acted on.

    Sometimes one of us will just miss something, other times we might not be reading the thread at all and only acting directing on reported posts -- things don't always happen in the sequence it seems.


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  • Registered Users, Registered Users 2 Posts: 629 ✭✭✭gowley


    If we are allowed discuss moderation in this thread then monument should perhaps get the door.

    Somebody made allegations against him the other night (in the taxi thread) and reported his posts to the powers that be. He banned the other poster on the spot and deleted the allegations.

    Its against the principles of natural justice, in that you cannot be the judge in your own case.

    He should have let somebody else investigate the allegations against him instead of banning the other poster the same a dictator would operate.
    i think in fairness you could reply to this post. you have said when you have time you will but you have spent a lot of time replying to later posts. not in a position to judge the rights and wrongs but i think its a good point.


  • Moderators, Motoring & Transport Moderators Posts: 14,093 Mod ✭✭✭✭monument


    Thanks for the reminder...
    Somebody made allegations against him the other night (in the taxi thread) and reported his posts to the powers that be. He banned the other poster on the spot and deleted the allegations.

    I did indeed, discussion of moderation in threads is not allowed, doing so after somebody else was banned for the same is silly.

    If you need a mod to explain something you PM them, you don't disregard repeated warnings of a fairly well known rule.

    The first poster who was banned was banned mainly not for calling me out on anything said in that thread, but for going to the bother of quoting part of a mod warning on another, a warning in full which included words to the effect: do not quote this post. But even if those words were not included, it's a genral rule that moderation is not discussed.

    Its against the principles of natural justice, in that you cannot be the judge in your own case.

    He should have let somebody else investigate the allegations against him instead of banning the other poster the same a dictator would operate.

    Start shouting at a judge in open court after you dissagree with his or her previous action, and after he or she has made repeated warnings and you'll find your self in jail on contempt of court. Judges sometimes have to be dictators in their own court rooms otherwise things get messy, protracted or otherwise out of hand quickly.

    Modding is a bit like open court, in a country nightclub, and, unlike judges on nice money, we don't get paid at all! :)


  • Registered Users, Registered Users 2 Posts: 6,047 ✭✭✭Hilly Bill


    monument wrote: »
    Thanks for the reminder...



    I did indeed, discussion of moderation in threads is not allowed, doing so after somebody else was banned for the same is silly.

    If you need a mod to explain something you PM them, you don't disregard repeated warnings of a fairly well known rule.

    The first poster who was banned was banned mainly not for calling me out on anything said in that thread, but for going to the bother of quoting part of a mod warning on another, a warning in full which included words to the effect: do not quote this post. But even if those words were not included, it's a genral rule that moderation is not discussed.




    Start shouting at a judge in open court after you dissagree with his or her previous action, and after he or she has made repeated warnings and you'll find your self in jail on contempt of court. Judges sometimes have to be dictators in their own court rooms otherwise things get messy, protracted or otherwise out of hand quickly.

    Modding is a bit like open court, in a country nightclub, and, unlike judges on nice money, we don't get paid at all! :)

    Surely this thread would be going against that rule ye?


  • Moderators, Motoring & Transport Moderators Posts: 14,093 Mod ✭✭✭✭monument


    Hilly Bill wrote: »
    Surely this thread would be going against that rule ye?

    Yes, for good reason and likely for a limited time only, and no more exact examples please.


  • Registered Users, Registered Users 2 Posts: 13,258 ✭✭✭✭Losty Dublin


    monument wrote: »

    The requirement caused disruption* and an undue focus on the person rather than what they were saying.

    * often with new and old posters who were accused of having a conflict just because they defended a company etc and they knew what they were taking about (so they must work for the company, goes the logic).

    I'm coming at this from a knowledge/angle perspective here. If JD, to take a good example, says a little about his history then we know where he comes from. I've a background, Corktina, Victor, Alek Smart, Spook.ie to name a few; we have know how in certain aspects of transport. how things work and this will bear fruit for most of us if we pay heed to them. Similarly, when people are active or involved with lobby/action groups then it's fair to declare an interest alone to guard their position or stance.

    None of what you said about disruption happens as a rule, save for a few occasional cheap digs and from ignorant posters who want a high moral ground :)


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  • Registered Users, Registered Users 2 Posts: 6,047 ✭✭✭Hilly Bill


    monument wrote: »
    Yes, for good reason and likely for a limited time only, and no more exact examples please.

    I havent given any exact examples ive only asked question based on the thread.

    This is part of the problem Monument that needs to be addressed. On several occasions across the threads including this one, you have told someone not to do something and yet you go and do it yourself.
    I wont give exact examples as that would go against your ruling in your opening post.


  • Registered Users, Registered Users 2 Posts: 6,047 ✭✭✭Hilly Bill


    I'm coming at this from a knowledge/angle perspective here. If JD, to take a good example, says a little about his history then we know where he comes from. I've a background, Corktina, Victor, Alek Smart, Spook.ie to name a few; we have know how in certain aspects of transport. how things work and this will bear fruit for most of us if we pay heed to them. Similarly, when people are active or involved with lobby/action groups then it's fair to declare an interest alone to guard their position or stance.

    None of what you said about disruption happens as a rule, save for a few occasional cheap digs and from ignorant posters who want a high moral ground :)

    Thats fair enough Losty but if someone says they work for a particular company and post their own views , some will take that as the view of the company that person works for and not that particular poster if they disagree with them.


  • Moderators, Sports Moderators Posts: 15,721 Mod ✭✭✭✭dfx-


    This is the one forum that I would dread to moderate, it seems an impossible job. So full credit has to go to those who do.

    There are far too many vested interests, a poisonous mix of employees, commuters, outside observers, enthusiasts, preservationists amongst others who are coming from several different angles who never seem to agree, who get annoyed with each other over the simplest things or especially suspect agendas - it has even happened in this thread.
    bk wrote: »
    But Con non of what you just said is trolling and non of it is against the rules of boards.

    Almost everyone on boards is passionate about something, otherwise they wouldn't bother to be coming here. Just because you don't agree with their position, doesn't make it trolling.

    Excellent post.


  • Registered Users, Registered Users 2 Posts: 14,005 ✭✭✭✭AlekSmart


    dfx- wrote: »
    This is the one forum that I would dread to moderate, it seems an impossible job. So full credit has to go to those who do.

    There are far too many vested interests, a poisonous mix of employees, commuters, outside observers, enthusiasts, preservationists amongst others who are coming from several different angles who never seem to agree, who get annoyed with each other over the simplest things or especially suspect agendas - it has even happened in this thread.



    Excellent post.

    A poisonous mix perhaps,tet one which accurately reflects the reality of Public Transport "Life" itself.

    It's not some sanitized sterile gleaming pearly-white world out here,but rather a gritty,lurching,and often quite bizzarre place,and long may it continue that way !

    Without this Poisonous Mix,we would have no Boards.Ie at all ?


    Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.

    Charles Mackay (1812-1889)



  • Closed Accounts Posts: 277 ✭✭Con Logue


    dfx- wrote: »
    This is the one forum that I would dread to moderate, it seems an impossible job. So full credit has to go to those who do.

    There are far too many vested interests, a poisonous mix of employees, commuters, outside observers, enthusiasts, preservationists amongst others who are coming from several different angles who never seem to agree, who get annoyed with each other over the simplest things or especially suspect agendas - it has even happened in this thread.



    Excellent post.

    In my view the one thing that this board must guard itself against is opinion masquerading as fact.

    There are indeed several strongly held views on this board but one would want to be very brave or stupid to cross certain lines. Poking a cross dog with a big stick would be more productive and just as enjoyable.


  • Closed Accounts Posts: 17,733 ✭✭✭✭corktina


    Con Logue wrote: »
    In my view the one thing that this board must guard itself against is opinion masquerading as fact.

    There are indeed several strongly held views on this board but one would want to be very brave or stupid to cross certain lines. Poking a cross dog with a big stick would be more productive and just as enjoyable.

    yes Con but supporting railways (for instance )come what may because you love them and irrespective of the economic realities is much the same as opinion masquerading as facts.

    I often think (and this may not be possible ) that getting rid of the LIKE button would maybe stop or reduce the taking sides and gang warfare that seems to occur.

    If the vested interests thread is a gonna, how about a C&T introduce yourself thread where you can mybe give a quick CV of yourself?


  • Moderators, Motoring & Transport Moderators Posts: 14,093 Mod ✭✭✭✭monument


    Hilly Bill wrote: »
    I havent given any exact examples ive only asked question based on the thread.

    This is part of the problem Monument that needs to be addressed. On several occasions across the threads including this one, you have told someone not to do something and yet you go and do it yourself.
    I wont give exact examples as that would go against your ruling in your opening post.

    I addressed other people's exact examples because there seemed to be an overriding need to do so.

    You're welcome to give vague examples without going into too much detail.


  • Closed Accounts Posts: 277 ✭✭Con Logue


    corktina wrote: »
    yes Con but supporting railways (for instance )come what may because you love them and irrespective of the economic realities is much the same as opinion masquerading as facts.

    I often think (and this may not be possible ) that getting rid of the LIKE button would maybe stop or reduce the taking sides and gang warfare that seems to occur.

    If the vested interests thread is a gonna, how about a C&T introduce yourself thread where you can mybe give a quick CV of yourself?

    I can only speak for myself here but I think it would be a parody of my position to think I support railways "come what may". I'm not certain what posters do either.

    I wouldn't be supportive for example of pruning services or rail freight to benefit commercial interests and share a lot of An Taisce's perspective on sustainable development but perhaps this is for another thread.


  • Closed Accounts Posts: 17,733 ✭✭✭✭corktina


    "you" not referring to you personally...it's a "for instance" and says so


  • Closed Accounts Posts: 277 ✭✭Con Logue


    corktina wrote: »
    "you" not referring to you personally...it's a "for instance" and says so

    Thanks for the clarification.


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